






This beautiful, purpose-built home offers residential, nursing and dementia care to 84 residents. Oakdale lies just a few minutes' drive from Poole town centre and Canford Heath. It is situated close to local amenities and recreational outlets and is easily accessible via the A35 and the A3049.
Oakdale understands that choosing a care home can be a difficult decision, but they are there to support you every step of the way....
Care Provided by Oakdale Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 84 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Please contact the home to organise an assessment with one of our experienced clinical leads.
We can then give an accurate average weekly fee.
Contact Oakdale Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Welford Healthcare
- Private Owned
Person in charge
- Lesley Brock(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (84)
- Single Rooms with ensuite Wet Room (84)
Oakdale Care Home Reviews (96)
Oakdale Care Home has a Review Score of 9.9 (9.868) out of 10, based on 35 reviews in the last 2 years.
Over all time Oakdale Care Home has 96 reviews.
Oakdale is a caring community that really goes above and beyond. They have taken the time to get to know my father and all his little quirks and treat him with great care and attention. The Care Home is frequently thematically decorated. Yesterday, everywhere was filled with red for Valentine's Day. It looked lovely. There is a warm welcome every time I visit, and there's always time for a chat or any questions. Activities, food, housekeeping and admin all add to the excellent care that my father is receiving from the nursing staff and carers. Well done, everyone!
We're delighted to hear that your father is happy and well-cared for. Our team works hard to create a positive and engaging atmosphere, and we're thrilled that it's making a difference. Thank you for taking the time to share your experience.
All entertainments.
Carers are especially kind hearted and jolly.
Great surroundings.
Thank you for your kind words. We are delighted that you enjoyed seeing the mini Shetland pony dressed up and that you found the entertainment, careers, and surroundings to your liking.
Mum really enjoys the entertainment and activities.
Thank you for your kind words about our staff. We are truly grateful that you have noticed their friendliness and welcoming nature. We are also delighted that your mother is enjoying the entertainment and activities. It's our goal to provide a stimulating and enjoyable environment for all our residents.
We enjoyed a meal with the resident.
Always good to visit.
Thank you for your kind words. We are pleased that you enjoyed your visit and the meal with the resident. We strive to make the visiting experience as smooth as possible.
The carers are very friendly and go out of their way to help.
We enjoy the hot drinks machine when we visit.
Thank you for your kind words about the events we host. We are glad to hear that your mother-in-law enjoyed the entertainment and animals, and that the carers were friendly and helpful. We also appreciate that you enjoyed the hot drinks machine. We strive to provide a welcoming and enjoyable experience for all of our visitors, and we are always happy to hear feedback.
Mum has been in care since July 2024. There have been some problems with laundry going missing and some instances where the food could be better. However, the care Mum has received has been amazing. Her health and mobility has improved and she enjoys the company of others and the staff. All the staff are so welcoming to relatives and Mum always comments on how friendly and helpful they are. Mum is very happy.
Thank you so much for your feedback about your mum's stay. We are thrilled to hear that your mum is happy here and that her health and mobility have improved since joining us. We understand your concerns regarding laundry. We have increased the size of our housekeeping team to address these issues,...
Staff excellent and home very friendly and welcoming. Excellent event for Remembrance Day.
Thank you so much for your kind words! We're thrilled to hear that you're happy with the home. You're very welcome, and we're glad you enjoyed the special event. It's always a pleasure to hear positive feedback about Remembrance Day events.
Just had a fantastic afternoon celebrating Armistice Day. Excellent presentation, staff were amazing, the buffet was brilliant.
Thank you so much for such lovely feedback! We're thrilled to hear that you like the home and find the team welcoming and caring.
The staff and home are really caring and attentive.
Thank you for your kind words. We're so glad you enjoyed our Veterans event. It's important to honour and remember the sacrifices of our veterans.
All the staff put on an excellent Remembrance service for both residents and visitors.
Thank you for your kind words. We're so glad you enjoyed our Veterans event. It's important to honour and remember the sacrifices of our veterans.
Such a lovely experience every time we visit our friend. We enjoy it as much as our friend. The staff and facilities are absolutely superb!
I like the place. Very nice atmosphere.
Thank you so much for your kind words! We're absolutely thrilled to hear that you and your family have had such a positive experience. Your review means a lot to us, and we're committed to providing exceptional experiences for everyone who visits.
Her health has got so much better and her walking has greatly improved.
Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience here. Creating a welcoming and enjoyable atmosphere is our top priority, and it's wonderful to know that our efforts are appreciated.
Was excellent. We loved the singer and the dancing. A particular member of staff and all the staff did an amazing job, My friend loved it. Thank you.
We're so happy you enjoyed your visit with us! Your feedback means the world. We hope to welcome you back again soon.
Attended a very enjoyable summer fete. The staff must have worked very hard to make the afternoon fun for the residents and guests. The garden in which it was held was very well kept and with luck, the sun was shining.
"I'm so glad you had a great time at the summer fete! It's fantastic to hear the staff went above and beyond. A beautiful garden and sunshine are the perfect combination for a memorable day."
Although ill, he was able to convey how happy he was with the care being provided and felt very fortunate to be ending his days in such beautiful surroundings. We were so impressed with the quality of environment, inside and out. Staff were very welcoming, personable and caring.
Thank you for your kind words. We are delighted to hear that your cousin is happy and well cared for at Oakdale. Your positive feedback about our staff and environment is greatly appreciated. It is our aim to provide the highest standard of care in a warm and welcoming atmosphere.
I do not know how this establishment is allowed to care for people with dementia. My experience shows they haven't got a clue as many of the staff are not trained to care for people with dementia. They have a fun day to raise funds but in any care home where the management has any sense, it would not be appropriate as residents with dementia would become distressed with the proceedings. Avoid at all costs.
Thank you for taking the time to share your concerns about Oakdale Care Home. We would like to clarify that there have been no records of you having any involvement with the home over the past year. We take all feedback seriously and are committed to providing the highest quality of care to our...
The Oakdale Care Home took in my mother-in-law at short notice due to a traumatic experience in another home. The staff were extremely welcoming and went out of their way to make this respite experience a great one. The luxury accommodation and gardens are superb. The permanent residents seem at home and enjoy the activities, food and care. It is a difficult time for vulnerable adults to be in a different environment to their one home with strangers but Oakdale has really tried to make this transition work. The nurse is also available 24 hours which is added reassurance as my mother-in-law was recovering from an acute illness and needed reablement to be independent again at home.
Very friendly and helpful staff. My father-in-law is very well looked after, always clean and tidy with fresh clothes daily.
The home is very comfortable, calming and well-run. The staff are extremely good at their job, well trained and extremely friendly.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 February 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 23 July 2026Please contact the Home for additional details.
News (0) & Events (0)
There are no news items for Oakdale Care Home.
There are no upcoming events for Oakdale Care Home.
Awards / Recognitions (2)
- 30 Jan 2026Recipient: Oakdale Care Home
- 30 Jun 2022Recipient: Oakdale Care Home
Accreditations
There are no accreditations posted yet for Oakdale Care Home.
Meet the Team (1)

Lesley says: “Too often we underestimate the power of a touch, a smile, a kind word, a listening ear, an honest compliment, or the smallest act of caring, all of which have the potential to turn a life around. My focus is on making those moments matter for our residents.”
Lesley has spent her whole career in care, with her roles taking her from nurse training to owning her own business in domiciliary care. She joins Oakdale having managed other nursing homes, and dementia-specific homes and has also owned and operated domiciliary care agencies throughout the southwest of England.
She believes that being a strong team is important and that managers in care must be “everything and more” to their team, to residents and to their families.
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