Murrayside

34 South Beechwood, Edinburgh EH12 5YS
Review Us
9.9 99 Reviews
  • Murrayside, Edinburgh
Murrayside is a purpose-built care home in Edinburgh that offers the best residential, nursing and specialist dementia care in stunning surroundings.

All bedrooms have en-suite facilities and the home features its very own hair and beauty salon, café, bar and cinema room, plus stunning landscaped gardens designed by landscape designer Annie Pollock.

Every aspect of care and living at Murrayside is personalised to each resident. The home team gets to know each individual so they can create care and lifestyle plans that suit their unique preferences.

The lifestyle team organises regular group and one-to-one activities that are tailored to residents' interests, while community events and day trips ensure they can continue their hobbies.

They are proud to have been internally accredited with the evidence-based, person-centred Care Fit for VIPS.

Murrayside is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.

Murrayside is proud to be accredited with the Gold Standards Framework Care Homes Programme. This demonstrates the team's skill and commitment to delivering high-quality, person-centred care to residents at the end of their life.
Show Murrayside on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £2035
  • Self-Funded Residential Dementia Care: from £2125
  • Self-Funded Nursing Care: from £2356
  • Self-Funded Nursing Dementia Care: from £2446

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Murrayside to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Group/Owner

Person in charge

  • Suzanne Welsh (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (63)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (63)

Visiting

  • Please contact the home direct regarding current visiting arrangements.

Parking

  • Murrayside has a private car park with disabled spaces directly at the entrance.

Murrayside Reviews (99)

9.9

Murrayside has a Review Score of 9.9 (9.900) out of 10, based on 21 reviews in the last 2 years.
Over all time Murrayside has 99 reviews.

Overall Experience
  • 93
  • 6
  • 0
  • 0
  • 0
Date Published
  • 99
  • 3
  • 9
  • 19
  • 80
Reviewer Connection to Murrayside
  • 45
  • 12
  • 8
  • 7
  • 7
  • 5
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 99, showing 1-20
Review from D S (Son of Resident) published on 22 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We visited Murrayside after touring several Care homes in the Edinburgh area. Our initial impression was very favorable based on cleanliness, facilities and location.
However once we had the opportunity to to meet the staff , we were convinced this was the place for our loved one.
Our loved one had
now been a resident for several weeks and the transition was easy and everything had been marvelous.
We could not be happier with the staff, the home and the care provided to our father.
Reply from Cliona Robertson, Reviews Team at Murrayside

Hi, thank you very much for taking the time to leave us feedback about your experience. We are delighted that our team made such a great impression.
At Murrayside Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many thanks the Care UK team

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P G (Nephew of Resident) published on 18 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the very start of visiting this home for my relative, we were treated with top professional service, we were listened to and nothing was too much trouble. The move in was faultless. I now visit regularly and am always greeted with a smile and they use my first name. The medical staff are very
vigilant and take their responsibilities very seriously. Communication to me, very important for me, is always spot on. The carers are always very helpful and have made my relative feel very safe and at home. The Management run a first class home. Thank you
Reply from Hannah Story, Reviews Team at Murrayside

Hi, thank you very much for taking the time to leave us feedback about your experience.We're so pleased to hear that your experience from the very first visit has been such a positive one. It means a great deal to know that the team have helped your relative feel safe and at home, and that communication and care have been consistently reassuring for you. At Murrayside, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.Many thanks the Care UK team

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ellen S (Wife of Resident) assisted by family/friend published on 12 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is very comfortable at Murrayside and is well looked after. The staff are welcoming and friendly. The carers seems happy at their work which creates a good several atmosphere. I feel I could not have chosen a better care home for my husband.
Reply from Hannah Story, Reviews Team at Murrayside

Hi, thank you very much for taking the time to leave us feedback about your experience.We're so pleased to hear that your husband is comfortable at Murrayside. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.Many thanks the Care UK team

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J S (Daughter of Resident) published on 12 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad aged 90 after a 3-month stay in hospital was admitted to Murrayside.
I have been delighted with his care. He appears to be settling in well.
All staff from administration, housekeeping, maintenance, nursing and carers have made us all feel welcome.
His care is person-centred and exemplary.
Nothing is too much trouble for the staff.
We now enjoy quality time, and he is safe and well-looked after.
I would highly recommend Murrayside.
Reply from Cliona Robertson, Reviews Team at Murrayside

Thank you very much for taking the time to leave us feedback about your experience.At Murrayside Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks the Care UK team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S D (Daughter of Resident) published on 30 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved to Murrayside after years of being 100% sure she never wanted to go into a care home. Mum realised, however, that the time had come when she couldn't cope at home herself any more and daycare support here and there just wasn't enough.
That she settled so quickly and has at no time had
any desire to return home is a testament to the fantastic job the staff at Murrayside have done in helping Mum settle. It has been seamless. She is happy and relaxed (with the angst of living alone with dementia having left her face), is fitter and is so enjoying the company and varied activities as well as the support of the professional, caring and fun staff. She is loving having lots of new pals who are in the same boat as she is. When I visit Mum, she loves to go upstairs to the coffee shop. It is a joy to see her happy again and feeling safe and without worries.
I just attended a review today of her first few weeks, and could fault nothing!
Reply from Cliona Robertson, Reviews Team at Murrayside

Thank you very much for taking the time to leave us feedback about your experience.At Murrayside we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks, the Care UK team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S T (Sister of Resident) published on 16 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister moved into Murrayside Care Home on November 18th 2024. Her 3 daughters organised the move, they are my nieces. We all live in the area. The actual move happened quickly after our decision that a move for safety and care was needed. We had an orientation visit along with my sister and by ourselves.
On the visit with my sister, while admiring the facility suddenly realized that it was "her" who would be there, she protested, staff and manager coped with this well helping us as a family too with her anger towards her daughters. One month on, now my sister has settled well, joined in activities and making friends. We are free to visit. So far so good. She is happy and safe.
Reply from Cliona Robertson, Reviews Team at Murrayside

Thank you very much for taking the time to leave us feedback about your experience. At Murrayside Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one! Many thanks, the Care UK team

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Karen M (Daughter of Resident) published on 3 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend Murrayside highly enough. The exceptional care is not just reserved for the resident but is also extended to guests. All the staff are caring, warm and approachable and the atmosphere is very much that of an extended family.
Reply from Caprice Geisha, Reviews Team at Murrayside

Thank you very much for taking the time to leave us feedback about your experience. At Murrayside Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J M (Relative of Resident) published on 22 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Murrayside Care Home has been exemplary in their care for my relative. After living at home with dementia for five years, a recent hospital visit highlighted the need for full-time care. From the moment I first met the staff at Murrayside, the care and support provided have been outstanding. Despite
initially being reluctant to move into a care home, my relative has settled in very well. During our most recent visit, we were delighted to see her happier than she has been in a long time. Knowing she is safe is reassuring, but seeing her genuinely happy means so much more. I am deeply grateful for the exceptional care and compassion shown by everyone at Murrayside.
Reply from Caprice Geisha, Reviews Team at Murrayside

Hi, thank you very much for taking the time to leave us feedback about your experience. At Murrayside Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gillian W (Daughter of Resident) published on 30 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
As with other families, we tried to support Mum living at home for as long as we could. Unfortunately, her health in recent months culminated in hospital admission and returning home was not an option. The fact that my aunt and I live some distance away seemed an additional imperative to finding residential
nursing care where we could be reassured that Mum would be well looked after. From the time that I viewed Murrayside, I have been impressed at the connection and respect between staff and residents, whatever their care needs and abilities. Mum requires regular care and attention. Staff see to her needs with care and respect, communicating with warmth and humour which helps her maintain dignity in spite of her circumstances and requirements. All staff, whatever their role, have been welcoming and supportive and take time to answer any questions that we have. It is so lovely to know that Mum is settled, content and well cared for here.
Reply from Cliona Robertson, Reviews Team at Murrayside

Thank you very much for taking the time to leave us feedback about your experience. At Murrayside Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jill M (Daughter of Resident) published on 16 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend Murrayside highly enough. The staff are highly professional and efficient at all levels as well as friendly and welcoming to both residents and visitors, alike. My mother moved in a month ago and is extremely happy in her new home. Thank you to all the team at Murrayside!
Reply from Cliona Robertson, Reviews Team at Murrayside

Thank you very much for taking the time to leave us feedback about your experience!At Murrayside Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rob F (Husband of Resident) published on 5 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family agreed, earlier in the summer, that the time had come to consider placing my wife in full-time care. My daughter and daughter-in-law volunteered to research and visit residences.
From the outset, the staff members at Murrayside were approachable and wholly understanding of our needs. The
facility looked very impressive. Modern, bright and welcoming. We were delighted when a room became available.
At a time when such a decision is difficult, distressing and life-changing, the support has been sympathetic, positive and reassuring.
Since my wife took up residence in Murrayside all we hoped for has been fulfilled. The staff are professional, supportive and, best of all, incredibly caring. My wife is settled,well cared for and kept entertained in so far as she is able.
Whilst there will always be regrets, Murrayside and its staff have made the move so much easier.
Thank you.
Reply from Cliona Robertson, Reviews Team at Murrayside

Thank you very much for taking the time to leave us feedback about your experience. At Murrayside Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alison B (Niece of Resident) published on 12 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff at Murrayside are extremely kind, caring, friendly and professional and attend to my aunt's every need. My aunt moved into Murrayside in March 2024 with very poor mental health and was diagnosed with dementia. With the exceptional care and support that she receives around the clock the
transformation in her is amazing and heartwarming to see. She settled in so well and is so much happier, and calmer and enjoys life to the full! She absolutely loves all the wonderful activities put on in the home daily, they have their own minibus which my aunt really looks forward to the weekly trip. The hair salon and cafe are brilliant and she enjoys sitting in the gardens and out on the balcony. The staff are all extremely helpful and I receive regular updates about my aunt, together with amazing photos/updates on their app. The facilities at Murrayside are outstanding and maintained to a very high standard and the care is second to none, so without a doubt I recommend Murrayside.
Reply from Cliona Robertson, Reviews Team at Murrayside

Thank you very much for taking the time to leave us feedback about your experience. At Murrayside Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E Y (Daughter of Resident) published on 25 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After a four-month stay in the hospital, we realised my mother was no longer able to look after herself. I looked at many care homes in Edinburgh and the 3 in the Care UK group stood out, head and shoulders above the rest. My mother moved to Murrayside Care Home at the end of April and it is heartwarming
to see how well she has settled in. The staff are wonderful and the activities plentiful and fun. I will be booking a room in there for myself when the time comes!
Reply from Caprice Geisha, Reviews Team at Murrayside

Hi, thank you very much for taking the time to leave us feedback about your experience. At Murrayside Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ian C (Son-in-law of Resident) published on 14 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are always very friendly and professional and we can have confidence that my father-in-law is well supported, safe and properly cared for.
Clean environment and a good range of activities and outings which are well organised and administered.
The cafe facility is a useful gathering point
for us to provide a change of scenery from his room or the lounge.
Reply from Caprice Geisha, Reviews Team at Murrayside

Hi Ian, thank you very much for taking the time to leave us feedback about your experience. At Murrayside Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Huw P (Son of Resident) published on 24 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 98-year-old Mum had come up to stay with us for Christmas but contracted a chest infection on Christmas Day and had to be hospitalised for a number of weeks. She agreed that it was best for her to move into a care home near where we lived. We visited a number of care homes and chose Murrayside because
it had a very nice and friendly atmosphere, was modern, professional and relaxed. On her first day of arrival from hospital, she was welcomed at the front door by the manager and other members of staff and made to feel very welcome. Despite her various health and dietary challenges the team at Murrayside have constantly adapted their approach, getting to know my Mum's likes and dislikes. We receive weekly updates on the activities ahead and I am kept up to date with any medical care needs and changes required by her, the nurse on her floor and the management team are also closely involved with my Mum through our monthly catch-ups.
Reply from Caprice Geisha, Reviews Team at Murrayside

Hi, thank you very much for taking the time to leave us feedback about your experience. At Murrayside Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sandra H (Niece of Resident) published on 28 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 99-year-old auntie had managed to stay in her own home with carers attending but after several falls and hospital stays she reluctantly agreed it was no longer safe for her to return home. I was aware of the home living quite near so my brother and I arranged a tour with the Customer Relations Manager
and were immediately impressed with the exceptional standard and lovely atmosphere within the home. She was very professional and friendly and fully explained everything we needed to know. My auntie moved in at the beginning of January and has settled in well. All the staff are so friendly, helpful and caring and nothing is too much trouble for them. We are very happy with the level of care she is receiving. We are kept up to date with any medical care she needs. The home focuses on a variety of activities for the residents and we are informed of these and her engagement in them. We now have peace of mind that she is safe and being well looked after.
Reply from Cliona Robertson, Reviews Team at Murrayside

Thank you very much for taking the time to leave us a reveiw about your experience. At Murrayside Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one! If you would like to provide us any further specific feedback, please use the form on the following web page; https://www.careuk.com/company/contact/feedbackThank you for your time, and we look forward to hearing from you.Many thanks the Care UK team

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A C (Daughter of Resident) published on 22 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has just moved into Murrayside Care Home and is settling in really well. Everyone is so friendly and helpful, nothing is too much trouble. It is reassuring to see Mum interacting with staff and other residents, joining in activities and making friends.
The home is always spotless and it is evident
that the staff are working hard to keep it that way. The cafe on the top floor is a great place to go with Mum during a visit to see her. A lovely idea!
As a family, we are delighted with the care and attention Mum is receiving. The transition period has been seamless - thank you Murrayside!
Reply from Cliona Robertson, Reviews Team at Murrayside

Hi AC, thank you very much for taking the time to leave us feedback about your experience.
At Murrayside Care Home - Care UK, we set a high standard for ourselves so we are very pleased to hear that your experience with us has been a positive one!
Many thanks, the Care UK team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ian M (Son of Resident) published on 8 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into Murrayside Care Home in September 2023. 89 years old and with (still) relatively mild dementia, she came to recognise that staying at home was becoming more and more difficult. Moving to somewhere new, after nearly sixty years in her house, was obviously a challenge and my brother and
I were very impressed with the help for this transition from all of the team at Murrayside. The attitude of all those we have had contact with is so positive and solution-oriented that despite neither of us living locally, we feel reassured that this was the correct decision. We have frequent contact with the staff. Mum takes part in many activities (and we're kept updated via the app) and also enjoys her room which is bright and very well decorated, as is the whole home. All in all, a very positive start in a fantastic atmosphere, where she is happy.
Reply from Cliona Robertson, Reviews Team at Murrayside

Hi Ian,
Thank you very much for taking the time to leave us feedback about your experience.
At Murrayside Care Home - Care UK, we set a high standard for ourselves so we are very pleased to hear that your experience with us has been a positive one!
Many thanks, the Care UK team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Pamela D (Daughter of Resident) published on 11 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved into Murrayside Care Home at the end of August and has simply gone from strength to strength. Over the past twelve months, Mum had deteriorated significantly and we had thought keeping her at home with live-in care was the best solution for her however after yet another hospital stay, it
was clear she couldn't go home and that finding the right care home for her was the next step. I was keen to find somewhere that Mum would fit in and which felt right for her and from the very first visit, it was clear that Murrayside was where we wanted her to go.
She arrived the day before her 85th birthday and after a lovely birthday tea with family, she has settled in incredibly well. The staff are exceptional, the facilities are just lovely and myself and the rest of the family have felt incredibly well informed of Mum's medical and social care. I honestly cannot believe we have been so lucky to find somewhere that Mum is so happy.
In her own words, 'I'm exceptionally happy'.
Reply from Cliona Robertson, Reviews Team at Murrayside

Hi Pamela,
Thank you very much for taking the time to leave us feedback about your experience.
At Murrayside Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many thanks, the Care UK team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Eileen F (Niece of Resident) published on 28 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 92-year-old aunt moved into the care home after a prolonged stay in hospital. After only three weeks I can physically see that she is managing to move more steadily and has better hand dexterity. I believe this is mostly due to the care and support she has initially received which has allowed her
to relax and feel more confident.
My aunt has always been a very sociable person and is quickly making friends with both residents and carers during the many and varied activities. She has very quickly called it her 'home' and was delighted that she could make her room very personal with items that she cherishes.
I have found all staff to be happy, caring, and professional which means the home has a really lovely warm atmosphere.
I have been kept well informed of both the medical and social care of my aunt which has all helped to make the difficult decision of her moving into care a less stressful and happier experience.
Reply from Holly Cole, Reviews Team at Murrayside

Hi Eileen, thank you very much for taking the time to leave us feedback about your experience. At Murrayside Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.900)

Overview of Review Score

The Review Score of 9.9 (9.900) out of 10 for Murrayside is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.900 for Murrayside is calculated as follows: ( (226 Excellents x 5) + (23 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 250 Ratings = 4.9
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Murrayside is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Quality grades

Date:
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (107)

Meet the Team (2)

Suzanne

Suzanne Welsh

Job Title: Home Manager Joined: 2021

I’m a qualified Registered General Nurse and I joined Care UK in 2015. I’d been working as an agency nurse prior to that but I felt it was time to find a permanent role and really settle into the adult care sector. I think as a home manager it’s important to know the residents and the colleagues in your team. They are central to delivering the best care, so ensuring they’re happy and content is all-important.


The best part of any day is the opportunity to chat with my team and our wonderful residents and their families. It’s important we feel like one big family at Murrayside, so spending time together is key to that. This is a fantastic care home and I’m exciting about leading the team to even greater things.


Away from my job I enjoy walking. I’m very into the Step Challenge and enjoy creating some healthy competition with colleagues, friends and family with that. I also enjoy socialising with friends and family whenever I can.

Cliona

Cliona Robertson

Job Title: Customer Relations Manager

I moved sector and city when I joined the Murrayside team in 2020, I used to be the Trainee Manager of a five-star hotel in Aberdeen. When the pandemic started, I decided it was time for a change, and here I am.


I’m so grateful that I made the move into care, and came back to Edinburgh. I started out at Murrayside as a Receptionist/Administrator and I’ve worked my way up the ladder. It was a huge career highlight for me to be promoted into my current role as Customer Relations Manager at Murrayside.


I feel huge pride in being part of the Murrayside family. I love showing people around our amazing home, introducing them to the team, and showing them everything we have to offer. When I can, I enjoy chatting to residents and even getting involved in activities. I love seeing the residents making the most of each day.

Frequently Asked Questions about Murrayside

What types of Care is Murrayside registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Murrayside have?

There are 63 Single Rooms.

What are the Facilities & Services at Murrayside?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Murrayside to the centre of Edinburgh?

2.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Murrayside to verify any information. View our terms and conditions. Murrayside has an Enhanced Service - more info.