Murrayside

My grandparents, who are 92 and 95, recently needed to move into long-term care. This was an incredibly difficult and emotional decision for our family, but Cliona and her team at Murrayside couldn't have made the process easier or more reassuring.

Everyone we have dealt with has been professional, compassionate and incredibly empathetic. Most importantly, it is clear that they genuinely care about their residents. Our grandparents are treated with warmth, dignity and respect, and we feel completely reassured that they are safe and so well looked after.

Realising that a loved one is no longer safe living at home is one of the hardest things a family can face, but Murrayside has made this transition so much easier for all of us.

We are incredibly grateful to Cliona and the whole Murrayside team for the care, kindness and reassurance they have given our grandparents and our family. We couldn't be happier with their care.

When I entered the care home I was welcomed by the receptionist and the office staff very friendly feeling when I was in the corridors all the staff said hello or good morning l also was surprised of the size off rooms the residents have and able to get access to garden I do think it's a pleasant home for anyone to live in

Our mother has been a resident at Murrayside Care Home for two years and we cannot recommend the Care Home highly enough.The staff are highly trained, friendly, kind and efficient taking care of all the resident's with empathy and understanding. There are many carefully planned activities to cover a whole range of interests as well as accommodating for each individual's needs. My mother and the whole family feel so "at home" at Murrayside. If you are considering a Care Home, Murrayside is from our experience simply the best!

I would recommend Murrayside because of the individuals who work to make it so special with genuine care and respect.

Overall Murrayside offers excellent care and has fantastic facilities.

Since my mother moved into Murrayside Care Home a couple of years ago she continues to enjoy her life. With plenty of activities and social opportunities she is kept busy. Her en-suite room is comfortable and should she need assistance, help is just a buzzer away. The staff are always friendly and helpful with medical help available 24 hours a day. Overall I would recommend the multi award winning Murrayside Care Home to anybody as a great place to care for the elderly.

All staff are very welcoming to us and it is so apparent that they spend quality time with my mum looking after her needs and ensuring she is content.

The level of care my mother receives is outstanding and we are always made to feel so welcome. I see how hard the team works and how they remain professional with an excellent sense of humour and ensure that all the residents are engaged in the most amazing activities. The rooms are always clean, and the laundry service is fantastic. The catering is exceptional. We are so proud that we made this choice for our mother and very much appreciate the staff dedication and lovely warm smiles.

Both my Mother and Father came into Murrayside 2 years ago. My Mother has sadly passed away but whilst she was there she was taken care of in a kind and compassionate way right to the end. My father has Alzheimer's and all the staff on floor one (nursing, carers, kitchen staff and cleaners) work hard to make sure he is as comfortable as possible and his care and entertainment is tailored to his changing needs. The home has a very warm, welcoming and relaxed feeling throughout. I would recommend it to anyone looking for a place for their loved ones in their final years.

We moved our relative to Murrayside from another care home in Edinburgh & we have been so impressed from the outset.The Customer Relations Manager who is exemplary, warm & friendly Admin team - to the dynamic duo of the Deputy Manager & Home Manager who are approachable & visible, (meeting several times at the outset) lovely Activities coordinator & team who tailor individual interests, empathetic Nurse Leads & Carers to the efficient Domestic team, talented Chef & kind Handyman, all are personable & have the same committed attitude in supporting our relative & us.The Nurses & Carers have gotten to know our relative aside of their Dementia & Autism, thanks to the consistent staffing input.It's this attention to detail which is Murrayside's strength.The bedrooms are light spacious & with range of facilities/activity rooms that are hygienic, well-maintained & beautiful gardens.Murrayside excels in providing so much more in the care, considerations & wonderful atmosphere it holds.

I would have no qualms recommending Murrayside. My aunt never wanted to live in a care home, but she often says 'I love it here, the staff are so good, there's always something happening, they can't do enough for you.'

Murrayside is offering mum an excellent quality of life and is definitely the right choice for us.

What an amazing place. The standard of care and genuine warmth of the staff is exemplary. The quality of the provision - activities, individual rooms, social spaces, food, and cleanliness is outstanding. Even the location and grounds of the care facility are great, with easy access to a regular bus route and lovely views of the city. If ever I need to go into a care home, I would be happy to choose Murrayside.

We could not be happier with the staff, the home and the care provided to our father.

From the very start of visiting this home for my relative, we were treated with top professional service, we were listened to and nothing was too much trouble. The move in was faultless. I now visit regularly and am always greeted with a smile and they use my first name. The medical staff are very vigilant and take their responsibilities very seriously. Communication to me, very important for me, is always spot on. The carers are always very helpful and have made my relative feel very safe and at home. The Management run a first class home. Thank you

My husband is very comfortable at Murrayside and is well looked after. The staff are welcoming and friendly. The carers seems happy at their work which creates a good several atmosphere. I feel I could not have chosen a better care home for my husband.

I would highly recommend Murrayside.

I just attended a review today of her first few weeks, and could fault nothing!

My sister moved into Murrayside Care Home on November 18th 2024. Her 3 daughters organised the move, they are my nieces. We all live in the area. The actual move happened quickly after our decision that a move for safety and care was needed. We had an orientation visit along with my sister and by ourselves. On the visit with my sister, while admiring the facility suddenly realized that it was "her" who would be there, she protested, staff and manager coped with this well helping us as a family too with her anger towards her daughters. One month on, now my sister has settled well, joined in activities and making friends. We are free to visit. So far so good. She is happy and safe.

I cannot recommend Murrayside highly enough. The exceptional care is not just reserved for the resident but is also extended to guests. All the staff are caring, warm and approachable and the atmosphere is very much that of an extended family.