Murrayside

After giving up my job when my mum was diagnosed with dementia 3 years plus of looking after her it was moving to the stage she was in need of 24-hour constant care. My brother and I when visited Murrayside were so impressed we knew this was the one. Since she has been in their care she’s been joining in all the great activities making friends eating well and looks amazingly well. What makes this for us her family has got to be the staff my job before looking after my mum was as a carer, they cannot do enough for her and they welcome in all family friends even my dogs. The activities team are amazing as is the nursing and carers, lovely meals. I was so upset having to put my mum into a care home but now I love going to see her, the friendliest of staff has given me peace of mind and she is settled and enjoying life.

It is difficult to put into words the relief that my sister and I feel, now our mum has become a resident at Murrayside Care Home. Seeing her smile and experience joy as she participates in activities whilst staff encourage and interact with her as if they’ve been friends for years, is wonderful. Frontal Temporal Dementia really is the long goodbye and we have not seen her smile like that in a long time. The intent was to keep Mum in her own home, but her symptoms worsened and supporting interventions did not meet her needs. A care home was the next step, yet we wrestled with feelings of failing her. We were reassured as the customer relations manager and team arranged admission at short notice, cleverly designed move-in day for an easy transition and day by day she is settling in. Mum has a beautiful bright room and is in receipt of tailored care of the highest standard which we receive regular updates on via emails and an App. Murrayside Care Home was the right decision, we wish we had moved Mum in sooner.

Our uncle moved in in November 2022. He has been very comfortable and so happy since then. The lovely staff have really engaged with him - he loves a good chat! He thoroughly enjoys all the activities offered to him - he had a very active life before moving in and really loves taking part. Thanks to all the team for all their great work. It’s very much appreciated by his family and friends.

My husband moved to Murrayside Care Home four weeks ago, the staff have taken time to get to know him and adapt to his complex needs. He settled in almost immediately and is joining in activities. The staff will go to great lengths to involve the family about any care the resident requires. They put on a couples afternoon tea for Valentine’s Day making it a special afternoon.

My aunt moved to Murrayside recently and we both appreciate the warm welcome and effort made by considerate, experienced staff to accommodate her needs and wishes and to help her integrate with the rhythm of daily life. She has enjoyed joining in with various activities and mealtimes in the dining room and, following the restrictions of the Covid era, is appreciating the new opportunities open to her - such as a trip to the panto! Her room and the social areas are bright, clean and well-maintained. Moving from living independently to a care home inevitably has its challenges but I am very grateful to Murrayside for all they do to support my aunt as she settles into her new home.

My mum moved into Murrayside three weeks ago. The home is very comfortable and clean with spacious rooms and ensuite wet rooms. Mum was very apprehensive about moving from her own home. After one week she said that she couldn't imagine moving back to her flat and felt so settled that it was like she'd been living there for a while. The staff are all very friendly, helpful and always available to answer any questions we may have. Mum has joined in the plentiful and varied entertainments and thoroughly enjoyed them. We are very happy that we chose Murrayside.

Murrayside has given me peace of mind that he is safe and well looked after.

My mother has been at Murrayside for just over two months now and I am delighted she is settling in so well. I have found all the staff to be welcoming, friendly, caring and very professional. The whole care home is well designed and kept very clean, as well as having a very friendly, welcoming atmosphere. It has great facilities, especially the cafe where Mum is a regular visitor. Mum has enjoyed many of the very varied activities offered and has been to quite a few concerts, singing along to songs, I never knew, she knew. Her health and outlook on life has certainly improved in the caring environment she is in. Long may it continue!

Everyone at Murrayside is so welcoming and friendly. There is always something for residents to do, the activities coordinators do a fantastic job at keeping everyone entertained. The cafe is a great place to catch up when visiting with an amazing view of the castle! Dad lived his best life at Murrayside. I cannot recommend Murrayside highly enough, such a great care home.

My dad moved into the care home in August, settled in very quickly and seems to be known to many, if not all, of the staff. The staff seem very friendly and I am glad we chose Murrayside as it really is a lovely facility. He's not quite grasped the concept that he is not able to get on a bus to the local supermarket and do his shopping, as he was a few months ago, but the staff are very patient with him and cajole him into staying in the care home unless he goes on an outing or we take him out. He has started getting more involved in the activities and thoroughly enjoyed the canal boat trip yesterday. Regarding the food, he enjoys most of the meals and when asked if he could have a banana at breakfast one day was delighted when a banana appeared on his plate! I am confident he will settle into a routine moving forward. Having him in a safe comfortable environment is a blessing.

My cousin and I were immediately taken with Murrayside, there is a lovely warmth and cosiness about the home. The residents rooms are attractively decorated and furnished with good ensuite facilities, residents can bring their own ornaments and pictures to make their room a little bit like home. The staff have always been professional, friendly and reassuring to both mum and I, I am always made to feel welcome. It took mum a few weeks to settle but settle she has due to the sensitive and diligent care given by all the staff on mum's floor. I should also say that mum requires a wheat free diet which they have no issue providing, she often orders something not on the daily menu which is cooked fresh for her. It was a huge and emotional decision to move mum but I am so glad that we chose Murrayside as we can't fault it.

As a family we are more than pleased.

My Mum has been in Murrayside for two weeks now and during that time we have been so impressed at the level of care and interest the staff have shown in order to help her settle in. It has been so reassuring for us as a family to see how well looked after she is and the communication with us has also been great.

Murrayside Care Home provides an excellent service. Staff are very friendly and helpful. The care home has a beautiful, relaxed and clean setting. Residents are able to enjoy days out, daily activities and events.

My sister and I have been thrilled at how quickly our mother has settled into Murrayside. The rooms are spacious, bright, airy, comfortable and very well appointed. The staff have proved to be professional, caring and totally focused on her well-being. In addition, they are always available to answer any questions we may have. There always seems to be something going on; quizzes, games and all sorts of events to keep residents busy and engaged, and Mum is thriving on it all. Murrayside presents a safe, caring and vibrant environment for our mum, and we couldn't be happier with how she is doing!

I have found the staff excellent, very caring and supportive.

Murrayside care home and staff have provided excellent support and care for my dad throughout the entire time he was there.

The building has an excellent layout and is well maintained.

The staff are very friendly and caring yet maintain a professional approach and provide a high quality of care.

My dad quickly developed lovely friendships and felt staff has his best interest at heart.

I would highly recommend being a resident at Murrayside.

I am amazed at how well my mum has settled in at Murrayside since she moved from home at the end of August 2021. She loves her room and, in particular, the lovely open outlook from her window. I feel she is now safe and well supported to care for herself in as far as she is still able to do this. She enjoys the company (which she didn’t have living on her own) and has been gently encouraged to join in with activities, particularly the sing-a-longs. I also gather she’s a regular winner at the bingo!

My mother recently moved into Murrayside from another care home in Edinburgh and I have been so impressed by the kindness, support and professionalism shown, not only to my mother but also to myself and my sister. In addition to providing high-quality care in a lovely and well-maintained environment, the communication between staff and ourselves has been excellent. I would not hesitate to recommend Murrayside to others and indeed have already done so!

Mother was not the easiest to care for I am sure, but she was treated with good humour by understanding and caring staff.