Westhill Park

A beautiful care home where my mum is so well looked after. The staff are absolutely wonderful, caring and lovely, and I can't thank them enough for everything they do. It means so much to know that my mum is in such good hands and surrounded by people who genuinely care about her. The home is lovely, and the kindness and compassion shown by the staff are truly heartwarming. I'm so grateful to everyone for making my mum feel cared for and happy. Thank you all for everything you do.

We are very happy this is Mum's home.

My mum came into Westhill Park for respite care, initially after a spell in hospital and finding that she was not coping well with routine tasks at home. We had a visit from the Deputy Manager who asked lots of questions and mum was admitted 2 days later which was a great relief to myself to know that she would be safe and looked after. Her room was modern, with a wet room facility and tv. She had a view of the A14 which kept her in contact with the outside world but beyond that were fields of sheep. From the very beginning all the staff were very welcoming from the seniors who dispensed her medication and who cared for her health needs to the laundry staff who labelled and located her washing when needed. She was able to choose her meals and was treated with respect by all staff. The reception staff were very friendly and caring and ready to help with any queries. The home offers entertainment and those staff worked hard to include mum in various activities throughout the week.

Well done Westhill Park!

Many, many thanks for your on going love and care.

Thank you Westhill.

Thank you

I cannot thank them enough knowing that David is in good hands taking care of all his needs. In hospital the palliative care team he only had days/weeks to live, but now he is back in the home he looks like a different person.

Following a recent health scare, I spent some time in respite care and had a very positive experience. I was encouraged to remain as independent as possible, doing what I could for myself whilst receiving support for the things I found more difficult. There were plenty of activities to join if you wanted to, which helped create a welcoming and engaging atmosphere. The meals were excellent with a good variety of choice and the quality of care was outstanding. The staff were kind, attentive and there when I needed them, making me feel safe, supported, and well looked after throughout my stay.

Noticed staff have tried to help dad more. Encouraging him to move from dining room and to participate more and trying hard to keep him awake, following this, he doesn't seem as confused. Unfortunately one of the best members of staff for this is now leaving, but I'm sure her replacement will continue the good work. In general, is the care good? I'm happy dad is getting the care he needs. He's had a few falls recently but has been well looked after.

The home itself is spacious, warm and beautifully decorated creating an atmosphere that feels both welcoming and uplifting. My mother loved it immediately and truly felt at home.Knowing that she was cared for with such attentiveness and dignity gave me immense peace of mind. Her private room complete with en-suite was bright and thoughtfully arranged. Our entire family was always made to feel sincerely welcome.The activities and entertainment bought so much joy and laughter and it was heartwarming to see how much my mother enjoyed taking part. We were kindly invited to special events such as fireworks displays and Christmas celebration.I will always be grateful for the love and care shown to my mum in her final days.

Thankyou to all the staff for their dedication and care.

For nearly three years, my nan has been cared for at this home, and I honestly cannot express how grateful our family is for the love, reassurance, and dedication they show her every single day. The staff go above and beyond, not just providing care, but creating a true sense of home. It's clear how happy and comfortable my nan is, and to her, the people who work here feel like family rather than just staff.

A few months ago, after getting married abroad, my nan was unable to make the journey. The care home kindly allowed us to visit her in my wedding suit and my wife's wedding dress. What truly amazed me was how much effort they put into making it a special moment for her. They helped make her feel included in our big day, even laying on food and prosecco so we could all celebrate together. It was incredibly touching and something our family will never forget.

Knowing how happy nan is here gives us real peace of mind, and I truly hope her last memories are of joy an care at westhil.

But all in all, it has been a wonderful experience for her and opened up her eyes about a potential move into the home permanently at some point in the future, later in 25/26. Going back to the staff, though, they were great and I couldn't praise them enough. nothing was too much trouble. The only drawback I would say is apparently the prices could change soon which would be a bad thing. Do not change it please!

Our dad has lived at Westhill for nearly 5 years; our mum was also a resident until she passed away 3 years ago. The care throughout has been exceptional and since they moved in, we've always had regular updates about our parents' health and care. Staff treat residents with genuine compassion, respect, and warmth. When they moved in (during lockdown) they helped get Dad a Parkinson's diagnosis and on the right medication, and they supported Mum through dementia with skill and sensitivity, which made a difficult time more manageable. Now Dad is in end-of-life care, and they continue to do everything they can to keep him safe and comfortable. The management are proactive, kind, and always make sure he gets what he truly needs - not just what the guidelines say. Every member of staff shows the same outstanding commitment - knowing each resident by name, respecting their independence, and providing thoughtful, personal care that protects their dignity and safety.

Keep up the good work.

I continue to be impressed with the levels of care provided at Westhill Park. My elderly mother has advanced dementia and therefore requires much assistance with her routine. This care is provided with professionalism, warmth and generosity of spirit. From my perspective, I am able to feel totally confident that my mother is cared for at all times of the day. Furthermore, should there be a need for any communication between Westhill Park and me, then I am always kept fully informed and in a timely manner. I also value the online relatives' gateway facility which provides detailed and up-to-date notes about my mother and this means that I can seek information remotely and at all times.

The home put on a Breakfast With Bluey experience in the cinema room for resident's families. I attended with my grandchildren and my daughter and we all thoroughly enjoyed ourselves. The food was plentiful and delicious and catered for all tastes. Also the character costumes were great and they really entertained all the children. The home always makes us and the children feel welcome anytime of the day.

My mum has been a resident at the home for a few months now and I couldn't be happier with the level of care she receives and the weekly haircut/blow dry is a bonus!. A huge weight has been lifted off my shoulders now that she lives here and she and I both adore all of the staff who are always so happy and helpful. Finally, I love keeping up with what she's up to on the Facebook page which is updated everyday.

One of my closest friends has recently been admitted to the home. I have joined the care home's social media page. I have been amazed and delighted to see the varied and interesting activities provided for the residents. I have visited people in other homes and never have I seen so many topics covered. This leads to the residents looking happy and stimulated. It is a joy to visit her. Well done to the staff who all seem to clearly love their jobs.