Windsor Court

Sandbeck Way, Wetherby LS22 7DN
Review Us
9.8 82 Reviews
  • Windsor Court, Wetherby
Windsor Court in Wetherby provides comfort and high quality care in an inviting home.

Caring, trained staff give individualised care and champion independence and personal choice.

They encourage residents to socialise and participate in a variety of activities.

Cooks prepare comforting, tasty meals.

Show Windsor Court on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1540

These prices are only a guideline, please contact Windsor Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Angela Shutt (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (66)
  • Single Rooms with ensuite Wet Room (66)

Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Windsor Court are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.

Parking

  • Windsor Court has plenty of onsite parking for residents and visitors.

Windsor Court Reviews (82)

Total of 82, showing 81-82
9.8

Windsor Court has a Review Score of 9.8 (9.802) out of 10, based on 43 reviews in the last 2 years. Over all time Windsor Court has 82 reviews.

Overall Experience

  • 71
  • 10
  • 0
  • 1
  • 0

Date Published

82
5
8
43
39

Review from Mary G (Daughter of Resident) published on 29 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved in about 6 weeks ago and absolutely loves her new home. Windsor Court is very comfortable, clean and she enjoys the onsite cinema. Staff are amazing and she enjoys all the chat with the other residents. There’s a real sense of community and always something interesting going on. Couldn’t
have asked for a better place for mum to stay and we are left confident that she is safe and well cared for 24/7.

Reply from Samantha Blair, Customer Care Advisor at Windsor Court

Thank you for your kind review of Windsor Court and the lovely way you have described our home. We really do pride ourselves on creating a community within our homes with an abundance of social activities and I am so pleased to hear that this is what you have found at Windsor Court. Our onsite cinema is a real hit with residents and visitors alike and I understand that a recent performance of ‘The Greatest Showman’ went down a treat! The staff team will be delighted to hear your kind words which I shall be sure to pass on.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S T (Son of Resident) published on 28 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had already identified Windsor Court as a very suitable care home for my mother, who had become increasingly frail over the past year. The home management pulled out all the stops to organise an earlier admission date than we had planned, as a result of a fall. All of the staff have been so kind
and understanding towards my mother and have gone the extra mile to meet her needs and help her settle into her new environment, which is very calming and a true home from home. The care that my mother has received has been excellent and of the highest standard, as has the food and overall standards of the building. My wife and I have also been made to feel welcome and part of the family. I have no hesitation in recommending this home.

Reply from Samantha Blair, Customer Care Advisor at Windsor Court

Thank you so much for your kind words regarding our home and staff. Feedback is extremely important to us and we really appreciate you taking the time to share your experience with us. Here at Windsor Court, we understand what an important decision in choosing the right care home is for you and your family, and we are pleased to hear that your mum has settled and is enjoying life at Windsor Court. We will be sure to pass your comments onto the whole staff team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.802)

Overview of Review Score

The Review Score of 9.8 (9.802) out of 10 for Windsor Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 43 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.802 for Windsor Court is calculated as follows: ( (425 Excellents x 5) + (72 Goods x 4) + (11 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 510 Ratings = 4.802

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Windsor Court is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 42 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Mar 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Awards / Recognitions (6)

Meet the Team (0)

There are no Team Members posted yet

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Windsor Court to verify any information. View our terms and conditions. Windsor Court has an Enhanced Service - more info.