The Manor House Harrogate

The Manor is a lovely mix of open and airy spaces and rooms supported by dedicated and kind staff. The team from kitchen to care staff are always on hand knowing each resident by name. It makes my dad feel at home and really welcome and it's so good to see him happy.

A special thank you also goes to the manager, who was always so helpful, approachable and accommodating. Nothing ever seemed too much trouble, and her support throughout Mum's time at the home meant a great deal to us.

I would highly recommend this care home to anyone looking for a safe, supportive, and caring environment for their loved one. Thank you for everything you've done over the past year.

The team were very kind and attentive, they were responsive to his changing needs over his final week. I could not fault the care he received

Dad was a resident of The Manor House for over 3 years following a fall and his worsening dementia. I cannot speak highly enough of all the staff; the management team, hospitality team, housekeeping and of course most importantly the carers are wonderful. Dad received the best care for which we are truly grateful. Unfortunately he passed away recently but the respect, kindness and care he received near the end helped his passing to be as peaceful as possible and the support received by my sister and I during the past 3 years and especially recent weeks has been tremendous. Having looked at other care homes in the area the things that The Manor House has which I think others might lack is joy and friendship. I cannot recommend it highly enough.

My mother has been looked after by The Manor House at Harrogate for seven years, and the throughout all that time the care and support has been exemplary. The staff have become her family, not just support staff, and have always shown an interest in her and her life. My family has always been made welcome when visiting and have been invited to the several activities taking place regularly.

So this is a simple but heartfelt thankyou, then, for all your care, keep up the good work.

An Exemplary Care Home - Manor House were incredible. My Dad needed respite care after hospital and had complex needs. The staff were professional and committed to the highest level of care, and they helped me with him on the same day I contacted them. I am so grateful. The building is beautiful, like an upmarket hotel, with a delightful cafe that Dad and visitors enjoyed being in. Can't fault it!!

The team at The Manor House were very supportive to mum, my sister and I. They respected my mums desire for independence whilst still attending to her needs. They were also always very helpful and supportive to me and my sister and we were safe in the knowledge that mum was being well cared for and supported. Excellent support from all partcularly Yvonne, Gilly and Kelly. Thank you.

My father came for respite care to give my mother a rest. All staff were welcoming, supportive and extremely kind and he was made to feel at ease straight away. His room was lovely, with little welcome gifts left for him. Dad made some social connection with staff and residents and really enjoyed his time at The Manor House. He was happy well looked after and it worked perfectly for us as a family. We will be doing again.

We were very impressed with the quality of provision and care provided by the Manor House throughout our mother's time there. It is lovely well equipped home - my mother particularly enjoyed the café - and is ideally located near the Valley Gardens in Harrogate. Sadly her stay was all too brief, but the respect, kindness and consummate professionalism of the all the staff in her last few days made a very difficult time for us much more bearable, and ensured her passing was as comfortable and peaceful as possible.

A big thank you to all the care staff at The Manor House Harrogate

When looking for a care home for my father, Manor House was the only choice we felt comfortable with. We have been proved right! It's beautifully furnished, immaculately clean, and the staff are lovely. We have absolute confidence in dads care at the Manor House. We always feel welcome when we visit.

Would highly recommend to others, I'd stay here myself!

My mum had a 16 night stay at Manor House in January 2025 to recuperate after hospital. My mum, and we as a family, were most impressed with Manor House. The room with en-suite bathroom was on the ground floor near the cafe so a very central location for social interaction. The furnishings were very plush with an array of orchids displayed. It was literally like a 5 star hotel. The food was great too ... always plenty of choice. She could eat in her room, in the cafe or in any of the restaurants on each floor. The thing that stood out most though were the staff ... from management, to admin, to maintenance, to the carers. They were all exceptional. Nobody had that "there there dear" attitude that can often be used with older people. Nothing was too much trouble. So considering all of the above, my mum had a lovely stay at this care home ... and as a family, we had that all-important peace of mind that she was being well looked after by genuinely nice people who actually do care.

Sadly my mum only lived at the Manor House for 1 month so didn't manage to appreciate the lifestyle at this lovely care home. This home deserves the 10* rating it has achieved and I would recommend it to anyone.

Congratulations Team Manor House you are simply the best.

After needing to find a care home for my mother that met her current needs, we embarked on an exhaustive search for a suitable residential facility. We were delighted to find the Manor House in Harrogate and even happier when they found a room for our mother. The building and facilities are impressive. Modern, well-furnished and clean, with comfortable communal areas and spacious bedrooms. However, the standout feature is the attentive and good-natured staff, which is by far the most essential factor when looking for a care home. My mother has settled in quickly, and hearing from her that she feels very well looked after makes us all reassured that we have made the right choice. As a family, we are pleased and grateful that our mother is being cared for by the excellent staff at the Manor House, which feels more like a well-run hotel.

I will always remember with fondness the fun, kindness and caring shown to my Dad by everyone. Thank you to you all on Chester floor for being such an important part of Dad's last phase of life.

While Manor House is undoubtedly 'high end' in terms of design and furnishings, the true test of any care home is how well it meets the needs of its residents, in my dad's case, we could not have hoped for a more caring and competent team to care for him. My family is very grateful for that.