Falkland Grange Care Home

Since moving in last October I generally feel much better in myself and am enjoying the activities/social life. I am receiving the appropriate level of care and know that if I need help someone is always available.

Since my mother moved into the dementia unit I have experienced thoughtful back up and support from the staff. My mother is well cared for, and the staff have shown her great kindness and care. The home is beautifully decorated and very comfortable.

Falkland Grange provided mum with exceptional care. All her needs were met with kindness and compassion. Her room was lovely and could be personalised with her favourite things. The nursing team were proactive and kept us well informed, and the carers were exceptional. Couldn't fault it. Thank you to everyone

The staff at Falkland Grange are always around when needed. The care my mother has received since she has arrived has been excellent, and it has made a huge difference to her quality of life. Her overall health has improved since arriving at Falkland Grange, which is a testament to the care she is receiving on a day-to-day basis.

The staff are all friendly and approachable, and barring a bit of lack in communication when mum first moved in, all have been good.

The activities are good. Staff are friendly. Care seems appropriate.

Excellent staff all round. Good activities and amazing care is always shown to our friend.

I often pop in for coffee and a chat with my father and the friends he has. My father enjoys his time there, and is safe and well looked after. Thank you

I have visited many Care Homes over the past 20 years as three members of my close family have needed to move into care. From our very first visit my son, daughter and I were very impressed with the manner in which we were treated and the warmth shown to us by all the staff as we walked around the home. Since my husband moved into his lovely room we have been very impressed. Many staff made a visit to his room and introduced themselves to him and have subsequently continued to engage him in conversation. We feel he is well cared for and very safe in the environment. The Activities Team have taken an interest in his interests and are eager to encourage him to get involved. We are of the opinion that Falkland Grange is the right place for him. Thank you everyone.

Falkland Grange is a beautiful care home. I have my old brother with Dementia and my mother with Parkinson both have moved here in the last few weeks. So far I cannot fault this home all the staff are so helpful. Last Sunday we booked the family room to have dinner for all the family, the head Chef was great, he was so helpful and made sure we had everything we needed.

Overall, a very good service provided by Falklands from what we have experienced thus far. The rooms are wonderful like a hotel to be honest and the common room areas are wonderful. I was so pleased to see the range of activities that are available to the residents to make their stay mentally active and stimulating. They do all they can do to make your loves ones stay as enjoyable as possible. Very pleased that my auntie was lucky enough to get a place. The overall level of care and service is fabulous. I wouldn't hesitate to recommend the care home.

My Father moved into Falkland Grange and all the worries of living alone and looking after himself disappeared. The staff have the approach that "nothing is too much trouble", which he really appreciates. He finds chatting and joining in activities with other residents mentally stimulating.

I had a very brief visit but was warmly welcomed by friendly staff and happy residents. Lots of activities are put on for residents with plenty of options available for them. Cracking cups of tea and a really lovely garden.

I found the staff to be very welcoming and contributed to the warm and friendly environment of the home. I particularly enjoyed the gardens, it was a lovely place to visit on our visit. Very impressed overall.

My mum has been at Falkland Grange for nearly four years, during which time as a dementia sufferer her faculties have declined. What hasn't declined is the quality of care she receives. Irrespective of their role, the staff are all positive, professional and supportive. This creates a wonderful environment for my mum to live in, a place she loves and where she feels safe, secure and respected. I don't live locally but have complete peace of mind that my mum is receiving both the best possible care and the best possible quality of life. I visit on random days/times and whenever I arrive the friendly atmosphere and excellent standard of care are always consistent. As is the support I am given, providing information and discussing my mum's needs. I cannot speak highly enough of the care home - it is exceptional. I would recommend Falkland Grange to anyone who wants their relatives to be well looked after, a home from home. I look forward to my visits enormously.

My father-in-law has received exceptional care since coming to Falkland Grange. His individual needs are catered to and he is treated with dignity and care. The activities arranged for residents are varied and interesting. The food is top-notch! We have only ever been greeted and treated warmly as family members.

He has been unwell for the past week but the staff have been taking good care of him ensuring that he has everything that he needs.

Falkland Grange is a beautiful care home with lots of places to sit quietly or in small groups in addition to Mum's room. The staff whether they be nursing care, janitorial, food service, administrative or entertainment, all exhibit genuine care toward her. I cannot praise them enough for making this very difficult transition easier for her.

The building is amazing, the staff caring and wonderful and the coffee bar fantastic. It's definitely the best place that Mum could be.

My wife and I became residents at Falkland Grange Care Home just over a month ago and we are pleased we made this move. The care home and nursing staff are very friendly and professional and we feel well looked after and safe. The catering is excellent with well-balanced and varied choices available. The weekly diary of activities provides a social opportunity to meet other residents. We enjoy the well-maintained and designed care home that has many useful and thoughtful additions that give it a more homely feel. The garden lounges, library, cinema, gym and bistro are food areas to both relax and meet family.