Falkland Grange Care Home

Thank you!

Dad's clothing went missing and I have now been asked to submit receipts for the items lost, I didn't expect to have to provide these in order to be reimbursed. I have still not received any funds.

Super staff, lovely interactions with me, my grandma and any residents I saw on my visit. The home is always incredibly clean and well-resourced. They always put on a variety of events and activities for the residents and are very accommodating to my grandma's needs and wishes. Thank you for the care and attention my grandma receives.

Excellent, proactive support was shown by the Falkland staff at a recent coffee morning for residents and their families to recognise a charity challenge happening in September 2022 to raise money and awareness of the work the Alzheimers Society do.

My friend is living at Falkland Grange with Dementia and she is very happy and content as though she has always lived there. She is treated with kindness, dignity and respect. I have been encouraged to maintain my connections and visit as often as I can. She is involved in activities, the activity man makes an effort with her and always knows how to make her laugh and join in with things. You can tell he has taken the time to know her background and how to get the best out of her, her face changes when she starts joking with him. She has always been a quiet lady who spent time in smaller friendship circles, so to see this connection does make a big difference to her socialising in a place she now calls home. All teams are fantastic, can't fault anyone for their help.

My Nan moved into Falkland Grange Care Home shortly before the first Covid lockdown and I have always found the home a very friendly and caring place to visit. During lockdown, my Nan had her 100th birthday and the Manager and staff could not have done more to give her a special celebration - they were so aware of including our family in any way possible at the time. I’d like to thank Falklands Grange for the care they are giving my Nan, and I very much enjoy my visits.

My mum has been at the home for over a year now and a lot of the staff who look after her were there when she arrived. So the staff genuinely know her and take an interest in her health and well being. They know what activities she enjoys, and when she is feeling a bit 'under the weather' and they do let me know. The food is always well balanced nutritionally and like home cooked food, not typical mass produced food. The whole home is always very clean and never smells stale.

What a home! Previously I had only visited a council home and assumed all were alike. How wrong was I! Falkland Grange is like a 5 star hotel with staff to match. My friend didn't have a bad word to say. He loves living there and I can see why. Staff were polite and attentive, the home was just that - a home, and the facilities on offer are amazing. I just hope my finances will cover me in a home like this when I retire.

My husband and I came to visit a friend who is a resident at Falkland Grange Care Home. At the time of the visit, my husband had sadly been diagnosed with terminal cancer and had come to say his goodbyes to his friend. The management put on private dining for us (we knew nothing about this until we arrived) so it could be personal and confidential at such sad times. The food was amazing and even catered for my son-in-law who is a Coeliac. The greeting we received on reception was very friendly, helpful and thoughtful given the circumstances. Management even came to greet us. All the care staff were caring. Whilst we were there the home had a great atmosphere as other residents were in the bistro area chatting and having tea with cake which was lovely to see. We loved the home and was so pleased to see our friend happy and settled.

Mum has been at Falkland Grange for two and a half years, she is very happy and settled. All of the staff from management. admin, nursing, carers and housekeeping are kind, caring and professional. Mum enjoys the food which is always excellent and varied. I visit mum often and am always made to feel very welcome. Thank you all so much!

I cannot praise this care home enough, all of the staff go above and beyond to help the residents feel part of their family. My husband has young onset dementia, he was very withdrawn and lonely before he became a resident of Falkland Grange, since his admission he is living the best life, he is happy, he is engaged in meaningful activities, goes out on trips and is included in all of the social past times as possible. All of the staff always say hello to him in passing and got to know his likes and dislikes very quickly. I would and have recommended Falkland Grange Care Home to several of my friends. Family members that have visited have all stated what a wonderful place it is.

More recently, I’ve been liaising with the home about coming to do a talk for a charity event I’m doing for Alzheimer’s Society - the whole home and staff could not be more supportive and accommodating to help me organise something. Overall, a wonderful, wonderful home!

3. Value for money - much affected by the rise in food prices and staff shortages.

My father died recently and the carers treated us with such sympathy and love. We will always return to have a cup of tea and chat with are friends at Falkland. I cannot recommend highly enough this wonderful care home.

Dad has now been in your care for four months, and what a difference! His physical and mental state has significantly improved, and he is now enjoying being part of the Falkland community. Thank you to all the team looking after him.

Thank you everyone for being so caring.

The gardens are beautiful, I know my friend's daughter loves all the plants and birds especially.

My husband, some friends and I visited the home in order to make a special presentation to a friend who is one of the residents. The staff - and one member in particular - showed great interest in the event and could not have been more hospitable, even inviting some of the other residents to join in. Refreshments were provided for us, free of charge, and the whole occasion was very pleasant, with the staff ensuring that our friend had her hair done and was prettily dressed for her special day. Thank you to everyone.

My mother settle in very quickly as the environment suited her.

Mum's ideal is to live with her boys but that is not possible and Falkland has provided an alternative that she is really happy with. Everything is 100% and it is really comforting to know that mum is content, safe and really well cared for. Expensive but worth it. Thanks so much!