Montfort Manor

Thank you, Michelle for another wonderful summer packed with fun activities and amazing memories. Even with the challenging hot weather, you and the team did a fantastic job delivering a wide range of events and keeping everyone's spirits high. The effort you put into helping Dad participate in so many activities means a lot to our family - you have truly given us many reasons to smile! Montfort Manor and its residents are incredibly fortunate to have such a warm, caring, and professional member of staff. Thank you too to Anna and her team for the fantastic food at all the events.

My father has just been staying at Montfort Manor for a couple of weeks after having surgery. We had to find a care home at short notice, this was our first choice by a mile, and they pulled out all the stops to get a room available for him. Everyone at Montfort has been really welcoming, professional and supportive to all of us. It is such a nice place too, basically a hotel! Thank you so much for helping him recover, I know he is very grateful to you.

I continue to be impressed and very grateful for the care and concern shown by the care staff, administrative and support staff, to my mother. This has undoubtedly help her settle in smoothly. They are attentive listeners and respond in a timely and sensitive manner to resident and relative queriees and suggestions. The activities team, on site hairdresser, reception cafe constantly supplied with fresh and delightful food from the award winning chef and kitchen staff set high standards. They also.are important elements that encourage engagement with wider families and community groups e.g Dementia groups. The regular weekly visits from the GP provides crucial continuity of care which is so important to Mum. Thank you and keep up the great work.

I am invited to have my say on a monthly basis regarding dad's well being, and the nursing staff always ring me with any concerns.

Very good.

All going very well for Sally, what a lovely environment in which she lives.

My Dad is very happy at Montfort Manor. They are very caring and know the residence very well. They have huge amount of activities for all abilities and family are made very welcome when they visit. Dad is very well looked after I would recommend this home to anyone.

I chose Montfort Manor having looked at a lot of local homes. As I arrived I was met by one of the residents sitting in reception enjoying a sherry mid afternoon. She still does this but with tea. The home has a friendly cafe with free cakes, savories to take your relatives and friends to. The care is thoughtful, low changeover of staff who know their residents, they give my husband dignity. The rooms are cleaned and tided everyday there are very imaginative activities even for my husband who has dementia and the food for residents, always has a choice in every course. Good value for money.

I can't thank all of the team highly enough.

After having had a very poor after care experience with the NHS I dedcided on two weeks respite at Montfort Manor. I feel I have made the right choice. Staff are very efficient, kind and considerate to all the residents no matter what condition they have have. Accomodation, food and entertainment, excellent. Living in a complex of self catering flats I am certainly recommending a stay here to boost morale, confidence and well being should it every be needed.

Mum always said she would never go in a care home. After 2 days she doesn't want to leave.

Since moving into Montfort Manor, Mum is like a new person. She is happier than she has been in years. It is lovely to come and visit her and spend quality time with her, knowing she is being so well looked after. We are very impressed with all the activities that she takes part in.

Everyone we met were so nice and helpful. Thank you for looking after my sister. I have told about Monfort Manor to my friends. Outstanding all round.

Prior to this there were a lot of staff changes and perhaps they should have more training before they are able to deal with the residents.

Its so nice to see how happy my nan is here. The staff are always friendly and helpful. Everyone is encouraged to join in activities including families at time helping keep moral high.

Staff and family of residents are always friendly and welcoming. Residents appear to enjoy their time here. The facilities are top tier and are very engaging. Very clean and tidy also.

All staff are very friendly and welcoming. The care my mum is receiving is wonderful, and when visiting you can see that she is well cared for. Cleanliness is of a high standard. Mum feels safe and comfortable and enjoys joining in the activities.

This was my first time visiting my nanny here. Very welcoming coming in, a cosy area to socialise as a family, and play games with nanny. A very clean area and facilities. Nanny looks so happy and better here. Thank you.

Staff were very welcoming upon arrival, they were courteous, helpful, polite and knowledgeable, a pleasure to meet. The facilities were superb, second to none, clean, serviceable, available, and this helped to create the excellent atmosphere and environment where care, concern and comfort of the residents was obviously the main priority, food also superb, thank you!

I would like to thank the staff of MM for putting on an excellent birthday party and BBQ for my father as he celebrated his 90th birthday. As usual, the event was conducted with warmth and care. My sister and I (also his grandchidren) are *SO* happy with the way he is being treated.