
Staff were very welcoming upon arrival, they were courteous, helpful, polite and knowledgeableSimon B(Nephew of Resident/Service User)



Staff were very welcoming upon arrival, they were courteous, helpful, polite and knowledgeableSimon B(Nephew of Resident/Service User)



The skilled team at Montfort Manor delivers nursing, residential and dementia care on a short-term and permanent basis.
The purpose-built care home has been designed with residents' health and wellbeing in mind and is made up of smaller suites to offer a close-knit and homely environment - this is especially beneficial for those living with dementia.
Montfort Manor has its own inviting café – complete with freshly baked cakes – plus...
Care Provided by Montfort Manor
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 68 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
Facilities
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Montfort Manor for full pricing details and T&Cs.
Contact Montfort Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Joanne Eaton(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (68)
- Single Rooms with ensuite Wet Room (68)
Montfort Manor Reviews (97)
Montfort Manor has a Review Score of 9.9 (9.911) out of 10, based on 45 reviews in the last 2 years.
Over all time Montfort Manor has 97 reviews.
All going very well for Sally, what a lovely environment in which she lives.
We are so happy that you and Mum Sally feel everything is going well for her.
I am glad that she enjoys the environment in the home.
We look forward to seeing you at Montfort Manor soon
Kind Regards
Niki Young
Customer Relations Manager
Monfort Manor Care Home
My Dad is very happy at Montfort Manor. They are very caring and know the residence very well. They have huge amount of activities for all abilities and family are made very welcome when they visit. Dad is very well looked after I would recommend this home to anyone.
Thanks so much for taking the time to share your lovely feedback. We are delighted to hear that your Dad is so happy at Montfort Manor. Our team works hard to get to know each resident as an individual, so it means a great deal to know that this care shines through.
We are so pleased...
I chose Montfort Manor having looked at a lot of local homes. As I arrived I was met by one of the residents sitting in reception enjoying a sherry mid afternoon. She still does this but with tea. The home has a friendly cafe with free cakes, savories to take your relatives and friends to. The care is thoughtful, low changeover of staff who know their residents, they give my husband dignity. The rooms are cleaned and tided everyday there are very imaginative activities even for my husband who has dementia and the food for residents, always has a choice in every course. Good value for money.
Thank you so much for taking the time to share your experience of Montfort Manor. It means a great deal to the whole team. We are delighted that you felt a sense of warmth and welcome from the moment you first arrived, and that this continues each time you visit.
Your comments about our...
Given that trying up find a suitable care home place at short notice is very difficult my wife and I found Niki very welcoming and helpful in starting the process.
Once Dad moved in, all of the staff from reception and administration staff to the clinical staff have been so helpful and put dad at ease and made him feel welcome.
It's taking a bit of time for Dad to get accustomed to his new setting but the staff have made that process a lot easier.
The home itself is so well looked after, it is always clean and tidy and also smells nice.
I can't thank all of the team highly enough.
Thank you so much for your lovely review.
We are so pleased that Dad is settling into our home life, and we understand it is a big change for him, especially at short notice.
We are grateful for the comments about the home's environment and the way our team have made Dad feel so...
After having had a very poor after care experience with the NHS I dedcided on two weeks respite at Montfort Manor. I feel I have made the right choice. Staff are very efficient, kind and considerate to all the residents no matter what condition they have have. Accomodation, food and entertainment, excellent. Living in a complex of self catering flats I am certainly recommending a stay here to boost morale, confidence and well being should it every be needed.
Thank you for taking the time to share your experience with us.
We are delighted that your stay with us was a positive one, especially after a difficult period with your care.
Your recommendation to others in the community is truly appreciated, and please know that you will always...
Mum always said she would never go in a care home. After 2 days she doesn't want to leave.
We are so pleased that Mum feels this way about living at Montfort Manor.
Kind regards
Niki Young
Customer Relations Manager
Montfort Manor Care Home
Since moving into Montfort Manor, Mum is like a new person. She is happier than she has been in years. It is lovely to come and visit her and spend quality time with her, knowing she is being so well looked after. We are very impressed with all the activities that she takes part in.
Many thanks for your wonderful review. I am so pleased that she is enjoying the activities we have and that she has become the leading 10-pin bowler within the home, even though she has only started playing since she arrived at Montfort.
We look forward to seeing you soon at the home.
Niki Young
CRM Montfort Manor Care Home
Everyone we met were so nice and helpful. Thank you for looking after my sister. I have told about Monfort Manor to my friends. Outstanding all round.
Your message really made us smile. We’re so pleased you and your husband felt welcome and enjoyed spending time with your sister. That’s exactly what we want for every visit—warm, relaxed and full of friendly faces.
Thank you for sharing Montfort Manor with your friends. It means the...
Prior to this there were a lot of staff changes and perhaps they should have more training before they are able to deal with the residents.
Please accept our deepest condolences for the loss of your mother. All residents who reside in our home have made an impact to our community and your mother’s loss is felt deeply by us...
Its so nice to see how happy my nan is here. The staff are always friendly and helpful. Everyone is encouraged to join in activities including families at time helping keep moral high.
Thank you for sharing such lovely feedback. It’s wonderful to hear how happy your nan is and that our team’s friendliness and support make a difference. We love involving families in activities—it really helps create a positive, uplifting atmosphere for everyone. Your kind words mean so much to us...
Staff and family of residents are always friendly and welcoming. Residents appear to enjoy their time here. The facilities are top tier and are very engaging. Very clean and tidy also.
Thank you so much for your lovely feedback. We’re delighted to hear that you find our team welcoming and that residents enjoy their time with us. Creating a vibrant, engaging environment is something we’re passionate about, so it’s wonderful to know the facilities and cleanliness stood out to you....
All staff are very friendly and welcoming. The care my mum is receiving is wonderful, and when visiting you can see that she is well cared for. Cleanliness is of a high standard. Mum feels safe and comfortable and enjoys joining in the activities.
We’re so pleased to hear that your mum feels safe, comfortable, and enjoys the activities. Knowing that you can see the care and attention she receives means a lot to us. Maintaining high standards of cleanliness and creating a welcoming environment are priorities for our team, so your feedback is...
This was my first time visiting my nanny here. Very welcoming coming in, a cosy area to socialise as a family, and play games with nanny. A very clean area and facilities. Nanny looks so happy and better here. Thank you.
Thank you for sharing your experience. We’re so pleased your first visit was welcoming and that you enjoyed spending time with your nanny in our cosy social spaces. It’s lovely to hear she looks happy and well—it means a lot to us. Your kind words will be shared with the team.
Kind regards
Niki Young
Customer Relations Manager
Montfort Manor Care Home
Staff were very welcoming upon arrival, they were courteous, helpful, polite and knowledgeable, a pleasure to meet. The facilities were superb, second to none, clean, serviceable, available, and this helped to create the excellent atmosphere and environment where care, concern and comfort of the residents was obviously the main priority, food also superb, thank you!
Thank you so much for your wonderful feedback. We're delighted to hear that you felt so warmly welcomed and that our team made such a positive impression during your visit. Creating a homely and supportive environment where residents feel truly cared for is always our top priority, so...
I would like to thank the staff of MM for putting on an excellent birthday party and BBQ for my father as he celebrated his 90th birthday. As usual, the event was conducted with warmth and care. My sister and I (also his grandchidren) are *SO* happy with the way he is being treated.
Thank you so much for your thoughtful review.
We're delighted to hear your father enjoyed his 90th birthday party and BBQ and it was such a joy for the team to help him celebrate this special milestone.
Your kind words about the warmth and care he receives at Montfort Manor mean a...
Thank you to Montfort Manor's amazing staff, especially two staff members in particular, who arranged a fun summer fair with stalls, steam traction engine rides, excellent food (as always) and a dog show. Lots of happy people socialising with loved ones, making new friends and meeting people of all generations. Nothing is too much trouble for your team and we had a great afternoon. Thank you for a happy memory made with Dad.
Thank you so much for your kind words. We're delighted to hear that you and your family enjoyed our summer fair, from the stalls and steam traction engine rides to the dog show and delicious food. It's wonderful to know the day created happy memories with your Dad. Our team always loves...
The staff and quality of care are exceptional. The staff are always so attentive to visitors and take pride in supporting your relatives. It's always great to see the interactions between other residents as well.
Our staff take great pride in supporting both residents and their families, and it's wonderful to know that the positive...
My Nanna went into this care home and ended up staying there for end of life care, all the staff were so kind to both my Nan and to all of the family at this hard time. You can tell the staff there really care about the residents.
A special thank you to Niki Young who went above and beyond to help our family.
Thank you so much for taking the time to share such kind words. It means a great deal to us all to know that we were able to support your Nanna and your family during such a difficult time. End-of-life care is something we approach with compassion and gentleness, and your feedback reassures us that...
My mother aged 97 was admitted to Monford Manor in June, unfortunate due to failing health she passed away 3 weeks later. Throughout this traumatic time for our family, all the staff at Montford Manor could not have been more caring & supportive - looking after mum with care& dignity, but also looking after us too. Everyone at Montford Manor was so kind - offering help & and support during these very sad times. The Manager went above & beyond to provide every possible help we needed, the nursing staff were fantastic & devoted to helping mum in her last days, and the Head Nurse was a god send , always happy to give us her time, kind words & advice. I personally would have been able to get through this without her & will be forever thankful to her. I have no hesitation in recommending Montford Manor to anyone who needs a care home. The whole place is so peaceful & staff so caring. This is what all care homes should look like & aspire to be.
Dear Nick and family,
Thank you so much for taking the time to share your experience of Montfort Manor at such a difficult time for you and your family. We are truly sorry for your loss, and we feel privileged that we were able to care for your mum in her final weeks.
It means so much to the...
My uncle moved into Montfort Manor Care Home in December 2025. He has dementia, with the staff being excellent in dealing with his needs. The complete set-up is very professional, with the staff being very caring and managing to maintain a smile at all times. Recently, my uncle has had a few falls, and staff have been brilliant in managing, reviewing and adjusting his mobility needs. The home maintains a high standard of care, and we are pleased to recommend it to others who find they need to find a care home.
Thank you so much for taking the time to share your kind words. We are so pleased to hear that your uncle is settling in well at Montfort Manor and that you have felt supported and reassured, especially during those more difficult moments. It means a great deal to the team to know that their care,...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 November 2021Good
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (42) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Montfort Manor.
Accreditations
There are no accreditations posted yet for Montfort Manor.
Meet the Team (1)

I joined Care UK in 2022 having known the company to have a very good reputation for providing high-quality care and putting residents and their needs first. Care UK to me is about quality both for residents and families as well as colleagues.
I have been working as a Home Manager in care homes for the past 8 years, a role which requires good communication skills, compassion, and empathy, whilst being able to multitask.
I was a finalist in the Care Home Manager Awards in 2020. Although I didn’t win, it was an honour to have been nominated and picked to be a finalist.
My favourite part of each day is walking around the home, making sure residents are happy and safe. There is always someone to have a chat with.
There is nothing that I enjoy more than working in a good team for the best interests of the residents, helping them to be happy and enjoy their twilight years.
Frequently Asked Questions about Montfort Manor
What types of Care is Montfort Manor registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Montfort Manor have?
There are 68 Single Rooms.
What are the Facilities & Services at Montfort Manor?
Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Montfort Manor to the centre of Ashford?
1.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Montfort Manor to verify any information. View our terms and conditions. Montfort Manor has an Enhanced Service -more info.