Millers Grange

Always friendly staff, from the reception staff, the lifestyle team, the care team and not forgetting the housekeeping team who keep the home spotless and the catering team who produce wonderful meals and finally the maintenance team who do a grand job.

As soon as I walked into Millers Grange, the welcome was very friendly. The building is bright and energizing, tastefully and skillfully decorated and provides a beautifully relaxing environment.

The staff are kind and friendly, and very attentive to the individual care needs of residents and their families.

The Life Story book for incoming residents is an excellent tool for staff in getting to know the residents. In the case of my mother, who cannot speak, this was particularly reassuring as it not only prepped the staff on getting to know the person, but it reduced the anxiety over communication challenges, along with the move.

The leadership team and staff have been excellent. The home is engaging, positive and full of life.

My mother moved into Miller's Grange a few weeks ago. Having had experience of another home for the past few years I had really wanted Mum to get to Miller's Grange. They are incredibly helpful, welcoming, and are fully staffed. The difference of having a home that is fully staffed compared to others is that residents get attention when they need it and nothing seems like too much trouble. The food is exceptional, the home itself is beautifully decorated and very clean. The home is new so there are no difficulties getting around from one area to the other. There are activities and I cannot thank the staff enough for making Mum's rather difficult move to a home so much less stressful than it could have been. Thank you for everything.

My aunt us well settled and well looked after. The staff are kind and patient. Thy take the time to care for each person as an individual and are very friendly. My aunt has prospered in the home with the care that she receives, There are lots of activities to do and the residents always seem happy. The food is good, especially, or so my aunt tells me, the afternoon cake.

My husband was a client in this home for 1 week. He coped well with his dementia while there and was very well looked after by all staff. They were very friendly and made his stay a good experience for him. We are very grateful to all staff. Would not hesitate to use this home again for a respite stay.

Excellent care by very friendly and efficient staff. Nothing too much trouble. Really happy with how Dad was looked after, he was comfortable the whole time he was here. Lovely warm and friendly atmosphere.

My father moved into Miller Grange for his last few weeks of life. He suffered from dementia and was beautifully looked after from beginning to end. The staff connected with him as an ex businessmen and played along when he conducted meetings! As he became more frail the kindness and care to him and us as a family was exemplary. Thank you.

Thank you to all the lovely staff who made my dad's last months so comfortable.

There is a warm and friendly atmosphere in the home and the staff are helpful and attentive to Mum for which I am very grateful.

I've been impressed with all staff since my uncle started living here, friendly and welcoming to visitors and caring towards residents. The initial contact and 'business' side of living in the home was dealt with very efficiently and made the moving in process run smoothly. The care so far received has been excellent. Staff are on hand 24/7 to help with medication and any other requirements. His room is a very good size with modern furnishings, large TV on the wall, en-suite wet room and private patio. Communal areas are well furnished too. I feel I no longer need worry about him falling or not looking after himself properly which has taken the stress off myself and my family.

I can’t say how much I appreciate all of what the staff did for my grandad in the last few months of his life. They always went the extra mile and in the last few days of his life he was always comfortable and in no pain. All the staff at Millers Grange were so polite and helpful. I can’t thank them enough, they made his last few months the best for us as a family.

The staff are attentive and always happy to listen, should we have any concerns.

As mum's dementia has progressed, Millers Grange have fully met her deteriorating needs. It gives me peace of mind that Mum is being so well looked after - thank you.

Always upbeat and helpful.

After 4 weeks, Mum has turned a corner which is entirely down to the team at the home. They have made her very welcome and now she is comfortable, with the staff on hand providing the care and assistance she desperately needs - a big thank you.

Mum has been here for a week and is very settled. It's an amazing place and I can highly recommend it. The food and staff are lovely.

Mum has come to stay for two weeks respite. Staff are so friendly and welcoming, we had lunch with Mum, beautiful food. Would recommend Millers Grange highly.

My parents came into Millers Grange for respite care. They had a wonderful stay! All the staff and residents were so welcoming, my Mum and Dad felt they fitted straight in. The people, facilities and food were all excellent.

All in all, I would recommend Millers Grange as offering excellent respite care in attractive surroundings.

Very good service, care and attention given to my nan.