Bourne View

Bourne View, Langside Avenue, Poole BH12 5BN
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Top 20 carehome certificate
10 90 Reviews
  • Bourne View, Poole
Enjoy luxury facilities coupled with 24-hour, top-quality care from highly trained, friendly and attentive staff at Bourne View.

Residents enjoy companionship and can join in with singing, music, exercise and arts and crafts sessions. There is the opportunity for gentle gardening activities in the summer sunshine, and there is a busy pen pal scheme.
The home is registered for nursing care and staffed by dedicated nurses and health care professionals with extensive experience in caring for age-related conditions and fully trained in infection control.

Residents can enjoy the beautifully landscaped garden, relax in one of the comfortable lounges, or visit the hair salon. Residents can meet new friends, enjoy minibus trips to local attractions and partake in a daily activities programme.

Bourne View is set in a nature reserve, bringing new standards in comfort and sophistication for later-life in Dorset.

With the perfect balance of the quiet natural surroundings and urban conveniences of Bournemouth and Poole, it’s a welcoming new purpose-built home, offering the highest quality residential and nursing care.

Each element of the home has been carefully considered to create interior and exterior environments in which residents can live with dignity, comfort and pride.

Bourne View is the latest home to be developed by the Colten Group based in Ringwood is a family-owned company with over 25 years of operational experience in residential and nursing care.

Colten Group design, develop and run the very highest quality care homes across the south of England.
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Care Provided by Bourne View

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 68 Service Users

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1588

These prices are only a guideline, please contact Bourne View to find out the exact price for your requirements.

Contact Bourne View to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Bourne View to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Stuart King (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (68)
  • Single Rooms with Ensuite Wet Room (68)

Visiting

  • There are no specific visiting hours at Bourne View; all that is asked is you let the home know you are in the building by signing in on the iPad in Reception. If you are visiting outside of Reception hours, ring the bell and a member of the team will assist you.

Parking

  • Parking is available on site at Bourne View, and all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be reserved.

Bourne View Reviews (90)

10

Bourne View has a Review Score of 10 (10.000) out of 10, based on 22 reviews in the last 2 years.
Over all time Bourne View has 90 reviews.

Overall Experience
  • 89
  • 1
  • 0
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Date Published
  • 90
  • 5
  • 14
  • 22
  • 68
Reviewer Connection to Bourne View
  • 24
  • 21
  • 14
  • 12
  • 5
  • 5
  • 3
  • 2
  • 1
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Total of 90, showing 61-80
Review from M S (Resident) published on 25 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A caring and beautiful home.
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Review from Simon B (Son of Resident) published on 1 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I will always be grateful to all staff, carers, nurses, cooks, cleaners, gardener, office staff, etc, for their wonderful care of mum, even during Covid-19. They truly loved Mum as was clear throughout her time there, but even more so when we shed tears together at Mum's passing on Monday. Thank you
so much, Mum was happy with you.
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Review from C M (Resident) published on 10 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nursing help very good. My leg improved and the staff are wonderful and their food is delicious.
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Review from H M (Resident) assisted by family/friend published on 28 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy to say I am looked after by a very dedicated team of carers who have given me total support, not just in the daytime, but throughout the night, when necessary, which is so reassuring. The home has a lovely atmosphere and the staff make this a very loving and caring place to live in.
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Review from T S (Resident) assisted by family/friend published on 5 May 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff have been very friendly nothing is too much trouble. I have been here two weeks and it has been perfect. At the present time, I feel safe and well looked after by the staff.
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Review from E G (Resident) published on 22 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staying in this rest home is more like a five-star hotel. No worries, being looked after 24 hours a day. Plenty of activities to join in. I cannot fault this home.
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Review from Patricia M (Resident) published on 11 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Following surgery, I recently spent 4 weeks recuperating at Bourne View. The care I received was exemplary and I have nothing but praise for the professionalism and caring attitude of the management team, nurses, carers, chefs, dining room, entertainment and housekeeping staff who make Bourne View so
special. The building is light and airy and the ensuite bedroom comfortable and tastefully furnished. The common areas, dining and sitting rooms are stunningly furnished with beautiful fabrics and artwork and include a hair salon and nail bar. Above all the level of care is not only in terms of help and assistance but is given with love and from the heart. I would have no hesitation in recommending Bourne View to anyone in need of recuperative or long term care.
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Review from S L (Resident) published on 10 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the staff all the staff absolutely delightful at all times without exception. I enjoyed the food, there was plenty of choices and plenty of it. I joined a few of the activities and found all of them well run, light-hearted and fun. Overall my stay has been lovely and exceeded all my expectations.
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Review from Marjorie G (Daughter of Resident) assisted by family/friend published on 16 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It has been fantastic, way above what I thought.
There's a good choice of food, sadly I can't eat much.
There is always someone around to help, all the carers are fantastic. I have felt very safe.
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Review from M W (Son of Resident) published on 10 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From day one my Father has experienced such great care. The staff have been amazing. They could not do enough to make my father's time at Bourne View any more f a nicer experience. The carers have been amazing. The chefs have gone out of their way to help my Dad 's dietary requirements. All in all my
Dad has enjoyed his stay enormously.
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Review from P M (Friend of Resident) published on 8 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a lovely home this is. Lovely staff. All very friendly. My friend's room was lovely and she seems very happy. My first visit and I was very impressed. Happy that my friend is living in such a lovely place.
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Review from P A (Friend of Resident) published on 8 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend had only been at Bourne View for a month, so this was my first visit. I was met by a lovely member of staff with a big smile. There was a lovely homely feel. My friend's room was beautiful. The staff were always around to see if she was OK. My friend said the food was lovely and she was settling
in well. I felt happy when I left my friend. This is a lovely place to live.
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Review from T W (Granddaughter of Resident) published on 28 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone was so welcoming on arrival. All staff are friendly, caring and professional. Time is spent with each resident and getting to know their needs as an individual. Activities are varied and my grandmother really enjoyed her wish to meet Elfin the Pony who visited Bourne View!
A high level of
cleanliness is maintained throughout the home and family are always felt very welcome!
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Review from D D (Respite Resident) published on 22 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is my pleasure to write this review. The ambience at Bourne View was warm and welcoming. The beautiful decor, facilities and amenities were quite amazing. Each aspect designed for the comfort and wellbeing of residents. Activities were varied and interesting. All put together with enthusiasm to enforce
one's enjoyment of life. The cuisine was varied and delicious and of course, the most important part of my stay was the kindness and caring. Without exception, the staff were attentive, caring and professional. Nothing was too much trouble. I could not have asked for more. Bourne view exceeded my expectations. I would have no hesitation in recommending it in the future.
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Review from K F (Resident) published on 9 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Coming here from the hospital it was decided I should spend some time at Bourne View.
The staff have been so good at supporting my treatment, my speech and memory.
My family have really noticed a positive difference and they have been brilliant.
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Review from S R (Daughter of Resident) published on 9 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been very well looked after and settled in quickly. The staff are all lovely and very caring. We will definitely be recommending Bourne View to others.
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Review from Barbara M (Respite Resident) published on 23 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A splendid home with excellent, caring staff. I am staying longer than I had planned- I will happily recommend it to others. Very appropriately, it is also light, airy and young in spirit.
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Review from Shirley G (Daughter of Resident) published on 15 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came to Bourne View from hospital. She was given an extremely warm welcome and made to feel at home. Bourne View, in my opinion, cannot be faulted. The staff are extremely helpful and my mother is treated with respect and dignity. I would have no hesitation in recommending Bourne View. It
really is a beautiful care home and well managed.
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Review from Gary T (Son of Resident) published on 5 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment I have interacted with the Bourne View team as a general enquiry, through to during my mother's stay, there is nothing to say that could indicate how excellent the whole experience has been. My mother has some special dietary needs that have been dealt with excellently. The standard
of residence, care and support is excellent and I am very happy to recommend here to anyone else.
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Review from Wendy G (Wife of Resident) published on 2 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent doesn't even go half way to describe this wonderful home. The care my husband is receiving is exemplary with everyone, without exception, so very kind, friendly and helpful. Any request made is dealt with immediately and with a smile! The actual building, public rooms, suites etc are divine.
One couldn't get better in a 5-star hotel. I know my husband will be cherished here for the rest of his life.
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Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Bourne View is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Bourne View is calculated as follows: ( (264 Excellents x 5) ) ÷ 264 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bourne View is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Apr 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (14)

Meet the Team (1)

Stuart

Stuart King

Job Title: Home Manager

As the Home Manager at Bourne View, Stuart oversees the day-to-day operations of our care home, ensuring a safe, supportive, and welcoming environment for all residents. With a focus on delivering the highest standards of care, Stuart leads a dedicated team of professionals, working closely with residents and their families to meet individual needs and enhance quality of life.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bourne View to verify any information. View our terms and conditions. Bourne View has an Enhanced Service - more info.