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Graysford Hall

11 Elmfield Avenue, Stoneygate, Leicester, Leicestershire LE2 1RB
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Graysford Hall was streets ahead of all the others, ticking all the boxes we had listedTrish D(Daughter-in-law of Resident/Service User)
Graysford Hall, Leicester
My room was first-class, spacious and it was more like a luxury hotelDavid P(Respite Resident/Service User)
Graysford Hall, Leicester
Any worries that we used to have regarding care are gone, we know she is in safe handsBrian B(Son of Resident/Service User)
Graysford Hall, Leicester

Situated less than half a mile from the historic and picturesque Victoria Park, Graysford Hall is a beautiful 72-bed luxury care home in Leicester, combining exceptional care with contemporary comfort.

Thoughtfully designed with comfort, care and wellbeing at its heart, Graysford Hall offers exceptional residential and dementia care in a warm, welcoming setting. Residents benefit from an impressive selection of facilities, including a cinema, therapy room, hairdressing salon, cocktail bar, elegant...  

Care Provided by Graysford Hall

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400From £1,500
Residential Dementia CareFrom £1,400From £1,500

We recommend talking to us about fees and care needs when you come along to visit us.


At Graysford Hall, part of the prestigious Sanders Senior Living family, we pride ourselves on delivering exceptionally high standards of senior care within a truly luxurious, all-inclusive environment.

When you visit us, we recommend speaking with our friendly team about your care requirements and fee options to ensure the perfect fit for you or your loved one.

Residents at Graysford Hall enjoy an enriching lifestyle with a diverse programme of activities tailored to personal interests and hobbies. Socialise in our stylish bistro, watch a film in our art deco-inspired cinema, relax with a book in the library, or unwind in our opulent lounges. Mealtimes are a delight, with freshly prepared cuisine served in our elegant dining rooms, or for special occasions, our private dining space offers a refined alternative.

Wellbeing is at the heart of life at Graysford Hall. Our spa and therapy suite – overlooking the grand, welcoming reception area – provides access to hairdressing, chiropody, massage, beauty treatments, and optician visits, all designed to help our residents look and feel their best.

We are proud to be one of the few local providers offering a specialised Dementia Care Space Program, meeting exceptional standards to ensure safety, comfort, and dignity for our dementia residents.

Come and experience the warmth, care, and exceptional luxury of life at Graysford Hall.

Contact Graysford Hall to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Lorraine(Welham)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Number of floors: 3

Room Information

  • Single Rooms (68)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (68)

Visiting

  • Visiting the home is available without booking and times of visiting is not limited.

Parking

  • There are multiple parking spaces on site and available to accommodate visitors.

Graysford Hall Reviews (74)

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9.4

Graysford Hall has a Review Score of 9.4 (9.423) out of 10, based on 15 reviews in the last 2 years. Over all time Graysford Hall has 74 reviews.

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Showing 74 reviews matching selected criteria
Review from J H (Daughter of Resident) published on 31 July 2026 Submitted via Postal Card
Overall Experience

My mom and step father stayed for one weeks respite whilst house was adapted for mom. Carers are amazing. Food delicious. Mom settled in very easily nothing was too much trouble for carers. Mom only joined in one activity but really enjoyed it. The whole process was easy from start to finish. Management made the process smooth and stress free.

Reply from Leanne Simms, Customer Relations Manager at Graysford Hall

Thank you for your lovely feedback, we are so pleased that your mum and step-father had a great experience at Graysford Hall and hope to see you back with us in the future.

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Review from Peter S (Brother of Resident) published on 19 June 2026 Submitted via Postal Card
Overall Experience
I helped to admit my brother and sister-in-law to Graysford because they could not look after themselves. I visit v frequently.

I am highly impressed by Graysford and staff on all fronts. The hall itself is luxurious, the staff from top managers to all the caring staff seem involved, v caring, committed and totally brilliant.

Reply from Leanne Simms, Customer Relations Manager at Graysford Hall

Thank you so much for your lovely review, i will pass your comments onto the team

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Review from Lynne C (Daughter of Resident) published on 17 June 2026 Submitted via Postal Card
Overall Experience

My mum was a resident at Graysford Hall during the above dates. (She passed away on 28/04/26). The carers are outstanding, providing the very best care that they can without a full complement of staff. Residents are often left alone in the lounge/dining room due to low staff levels, certainly a safe guarding issue. Management is very poor in the time mum was there there were in excess of six managers and often no manager at all. Promises were made to improve but they didn't.

Reply from Izabella Goodall, Reviews Team at Graysford Hall

Thank you for taking the time to share your feedback regarding your mother's stay at Graysford Hall.

Firstly, please accept our sincere condolences on the loss of your mother. We are grateful that you chose Graysford Hall to support her and appreciate your kind comments about our care team. Our...  

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Review from G Y (Son of Resident) published on 26 March 2026 Submitted via Postal Card
Overall Experience

My father has recently gone to Graysford Hall and seems to be setteling in well. The staff all seem very caring and the place is beautiful, he has a lovely room overlooking the garden.

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Review from Susan P (Daughter of Resident) published on 22 March 2026 Submitted via Website
Overall Experience
Since my dad arrived here last week he has been made to feel so welcome by all of the friendly, caring staff. Nothing is too much trouble for the staff and when our family visit him we are always welcomed with a smile and regular updates. The Home has a very calm, but vibrant atmosphere. There is a great range of intellectual, but also accessible, activities throughout the day. And it is lovely the way all residents from each floor are encouraged to come together each day in the activity area.

All parts of the home are clean and welcoming.... it is a real home-from-home. My dad has enjoyed some lovely fresh meals in the dining room too. We are very pleased with the care he has received so far, and how quickly he has settled in. Thank you.

Reply from Leanne Simms, Customer Relations Manager at Graysford Hall

Thank you so much for your lovely review, i will pass on your comments to the team.

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Review from C F (Daughter of Resident) published on 12 January 2026 Submitted via Website
Overall Experience

All the staff and carers are very caring, friendly and thoughtful. We are very happy with the care provided for our Mum. The home is very homely and Mum's room has a lovely outlook into the garden and Mum has her own patio space for plants and flowers.

Reply from Ronni Jones, Customer Relations Manager at Graysford Hall

Thank you so much for taking the time to leave such a lovely review. We are delighted to hear that you are happy with the care provided for your Mum and that our team's caring, friendly and thoughtful approach has made a positive difference. It's wonderful to know that she is enjoying her room, the...  

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Review from Carol A (Daughter of Resident) published on 5 January 2026 Submitted via Website
Overall Experience
Mum has been a resident at Graysford Hall since July this year. I am most impressed with, and very grateful for, the high quality of care, cleanliness, facilities and activities mum experiences at the care home.
All residents are treated with as individuals and with the utmost of respect.

I honestly do not think we could have found anywhere better for mum to be.

Reply from Ronni Jones, Customer Relations Manager at Graysford Hall

Thank you so much for taking the time to share your experience of Graysford Hall. We are truly grateful for your kind words and delighted to hear how pleased you are with the quality of care, cleanliness, facilities and activities your mum receives. Treating every resident as an individual and with...  

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Review from E B (Daughter of Resident) published on 5 January 2026 Submitted via Website
Overall Experience

I would thoroughly recommend Graysford Hall for anyone who wants their loved one looked after to the highest standard. The staff are so caring, friendly and supportive of the residents needs. The home is clean, spacious and well-maintained.

Reply from Ronni Jones, Customer Relations Manager at Graysford Hall

Thank you so much for taking the time to leave such a kind and thoughtful review. We are delighted to hear that you feel your loved one has been cared for to such a high standard. Our team takes great pride in being caring, friendly and supportive, and it is wonderful to know this has made a...  

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Review from S A (Friend of Resident) published on 18 November 2025 Submitted via Website
Overall Experience

The home is very welcoming and the staff members treat the residents with respect. There are a variety of activities to take part in and the food menu contains a variety of options and is often changed up. The residents seem relaxed and grateful to be here.

Reply from Ronni Jones, Customer Relations Manager at Graysford Hall

Thank you so much for sharing your kind words. We're delighted to hear that you find our home welcoming and that our team treats residents with respect. It's wonderful to know that the variety of activities and meal options are appreciated, and that our residents feel relaxed and happy here. Your...  

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Review from J S (Daughter of Resident) published on 28 October 2025 Submitted via Postal Card
Overall Experience

We were all very sad when Dad's dementia made it impossible for him to remain in his own home, but we could not have asked for a nicer new home for him. From first contact right through to his death over 2 years later, he was treated like a family member by all the staff. He was always comfortable, well cared for, well fed and encouraged to join in with activities. We were given regular updates on his care and frequently called if we had any concerns or special requests. The kind and caring staff at Graysford made Dad's last 2 years as comfortable as they could have been, and they treated him with the ultimate dignity and respect in his last few days. It was touching to see how close so many members of staff were to him, it really felt like he had been with family and friends rather than 'away from home'.

Reply from Sorina Tanasa, Home manager at Graysford Hall

Thank you so much for your heartfelt words. It means a great deal to all of us to know that we were able to make your dads time with us comfortable and filled with care and warmth. He was truly a cherished part of our Graysford family, and it was an honour for us to support him and your family...  

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Review from Sarah A (Granddaughter of Resident) published on 18 September 2025 Submitted via Website
Overall Experience
My Grandma is been a Resident at Graysford hall since may of this year .
From the day we visited we always have a great feeling when we visit the home, the home is beautiful always clean and tidy .
All the staff are amazing my grandma loves every member of staff they make her feel so happy. And settled , make her laugh everyday .
I have been to many homes over the years to look around or visit Graysford hall is one of the best homes i couldn't be more happy with care and treatment my Grandma receives and more importantly how happy and settled she is and what great care she receives every day .

Thank you for the amazing care you all give to my Grandma I would highly recommend Graysford Hall to Anyone !!

Reply from Sorina Tanasa, Registered Manager at Graysford Hall

Thank you so much for your kind and heartfelt words. It truly means a great deal to the entire team at Graysford Hall to know how happy and settled your Grandma is with us. From the moment families choose our home, we do everything we can to make it a safe, welcoming, and joyful environment and...  

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Review from G N (Daughter of Resident) published on 15 August 2025 Submitted via Postal Card
Overall Experience

Overall we have been happy with the care provided at Graysford Hall. It's an attractive buiding and the rooms are spacious. My father does not mix with other residents so one of our concerns is lack of stimulation and the care team are aware. Management of the home has had its challenges and there have been 3 managers to date, which is difficult for staff & carers. Previously, there have been issues with weekend staffing, particularly management, but I understand this is being addressed. Personal care has been good & they have been very kind to my father.

Reply from Ronni Jones, Customer Relations Manager at Graysford Hall

Thank you for taking the time to share your feedback. We are pleased to hear that you are happy with the care your father receives and that you find our home attractive and welcoming. We also appreciate your honesty regarding the challenges you've observed, including management changes and weekend...  

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Review from L B (Daughter of Resident) published on 28 May 2025 Submitted via Website
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Facilities and staff are all amazing - the improvement in Dad's health has been incredible while he has been a resident here. His bedroom is much bigger (and nicer) than other care homes I looked at, lovely garden, the food is tasty and there are plenty of trips and activities. It's great that friends and relatives (and pets!) are encouraged to visit and all have said how welcome they have felt. Communication with the family has also been exceptional, which is so valuable during a stressful time.

Reply from Sorina Tanasa, Home manager at Graysford Hall

It's truly heartwarming to hear about the positive impact Graysford Hall has had on your dad's health and wellbeing. We're also really pleased to know that you and the rest of the family (including the pets!) have felt so welcome here. Staying connected with loved ones is incredibly important, and...  

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Review from Graham N (Son of Resident) published on 28 May 2025 Submitted via Website
Overall Experience
My dad was initially reluctant to move out of his home into residential care but his move to Graysford Hall has gone very well.
The facilities for the residents are excellent with superb gardens for the residents to relax in when the weather allows. My dad has settled quickly into his spacious and well fitted room.
The staff are all very helpful and friendly and nothing seems too much trouble to them. My dad has made new friends and got to enjoy a number of the activities which are regularly on offer. Dad has always enjoyed his food and is well pleased with the variety and quality of food at Graysford.

Friends who have visited dad have unprompted commented how impressed they are with the staff and facilities at Graysford Hall.

Reply from Sorina Tanasa, Home manager at Graysford Hall

Thank you so much for your kind words. It truly means a lot to hear that your dad has settled in well at Graysford Hall, especially after the big step of moving from his own home. We know how important that transition can be, and the team works hard to make everyone feel welcome, comfortable, and...  

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Review from D L (Sister of Resident) published on 11 April 2025 Submitted via Postal Card
Overall Experience

Amazed at the quality of the reception area and beyond. Bedrooms so large and again quality of furniture. most important staff making myself feel that this is the care home for my sister. Care is put in to all aspects of residents.

Reply from Lisajane Houldsworth, Customer relations manager at Graysford Hall

Thank you for your lovely feedback, We are so pleased you are happy with the care your sister is receiving, Sanders senior living is all about 5 star care and luxury living, It means a lot to us to hear great feedback as we thrive to be the best for our residents here at Graysford Hall.

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Review from M S (Niece of Resident) published on 22 January 2024 Submitted via Website
Overall Experience
Thank you so much for your care for my aunt during her last days and hours, and prior to that. I always felt when visiting that the staff were friendly, and very importantly respectful to my aunt and her needs, even though she could be a bit prickly, due to her dementia, and pain.

I am so glad she was in this caring environment for her last months.

Reply from Rukmi Silva, Home Manager at Graysford Hall

Thank you for your kind words, we are glad that we could provide care, comfort and love to your aunt.

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Review from M E (Daughter of Resident) published on 5 December 2023 Submitted via Postal Card
Overall Experience

Left Mum for respite care. The staff were all wonderful and friendly. When I came to collect Mum she looked so happy and settled. It seemed she had made good connections with all the staff and the staff were genuine in their attachment with Mum. Very happy and will be bringing Mum back for respite. It's lovely to know how well cared for Mum was, thank you all.

Reply from Rukmi Silva, Home Manager at Graysford Hall

Thank you so much for the very positive feedback. I am glad that you decided Graysford Hall is the right place for your mum and made a decision to make her stay permanent. It is our pleasure looking after your mum.

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Review from M R (Friend of Resident) published on 24 October 2023 Submitted via Postal Card
Overall Experience

My friend is staying at Graysford Hall whilst her flat is refurbished. I had a delicious meal with my friend. The food, staff and surroundings were brilliant.

Reply from The Manager, Home Manager - Rukmi Silva at Graysford Hall

Thank you for taking time to give us a very positive review. We greatly appreciate your support.

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Review from Maxine P (Friend of Resident) published on 3 October 2023 Submitted via Postal Card
Overall Experience

I have been visiting Graysford three or four times a week for over six months to visit a resident that I cared for, for over five years, when she was living independently. My overall opinion of Graysford is excellent, staff work very hard to make life for their residents as pleasurable as possible, they are friendly and helpful. The surroundings are beautiful and the day to day running of Graysford is excellent. I would highly recommend to my family and friends.

Reply from Kerry Romanuik, Customer Relations Manager at Graysford Hall

Many thanks for you valuable review, we appreciate your kind feedback and it is our pleasure to be looking after your friend at Graysford Hall.

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Review from Nikki P (Friend of Resident) published on 10 August 2023 Submitted via Postal Card
Overall Experience

Graysford Hall is a beautiful and bright, welcoming place. So clean and all the staff are friendly. Always a nice atmosphere, when visiting. I would highly recommend Graysford Hall.

Reply from Rukmi Silva, Home Manager at Graysford Hall

Many thanks for your valuable review. We will continue to maintain our standards at Graysford.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 April 2025
Overall
Good
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (15) & Events (1)

News
  • 18 Feb 2026

    Residents, families and members of the local community came together at Graysford Hall, part of the Sanders Senior Living Group, on Friday 13 February 2026 for a spectacular Valentine’s Ball...

  • 18 Feb 2026

    Residents at Graysford Hall, part of the Sanders Senior Living Group, enjoyed a heartfelt Valentine’s Day celebration on 14 February 2026, as love and appreciation were shared throughout the home....

  • 17 Dec 2025

    Graysford Hall, part of the Sanders Senior Living Group, was transformed into a festive wonderland on Friday 12 December, hosting a special Santa’s Grotto Afternoon that brought seasonal cheer to...

Upcoming Events

Awards / Recognitions (3)

Accreditations

There are no accreditations posted yet for Graysford Hall.

Meet the Team (3)

Lorraine Welham
Lorraine WelhamJob Title:Home ManagerJoined: 2026

I have worked in social care for over thirty years. My passion is to provide dignified and compassionate care to all who require it.

I take pride in all that I do, which includes leading staff to create an environment that is meaningful, comfortable, fulfilling and achieves the best outcomes possible for the people in our care.

Throughout my career, I have looked after a very diverse range of residents and have experience in looking after people with complex nursing needs, dementia care and those with a physical disability.

I still remain dedicated to achieving the best standards possible and will continue to do so.

Kavita Patel
Kavita PatelJob Title:AdministratorJoined: 2022

Kavita has spent the last 4 years in Business Admin roles and has completed her NVQ 2 in Business Administration. She thoroughly enjoyed her previous work as a Domiciliary care worker, where she provided care to the elderly in her community.

With her knowledge of both admin and care work, Kavita brings with her valuable experience, which is sure to make her a great asset to the team at Graysford Hall.

Bev Key
Bev KeyJob Title:Deputy ManagerJoined: 2026

I first began working in the care sector in 1990, where I was a housekeeper working for Leicester County Council. I soon developed into a role as a night carer, which I was for 17 years before accepting a role in the Quality Improvement Team supporting other care providers.

After 12 years, I made the decision to come back into a care home, where I started as a Unit Manager and developed into my current role as Deputy Manager.

I have a real passion for supporting people and their families, ensuring that they receive an excellent standard of care.

Frequently Asked Questions about Graysford Hall

What types of Care is Graysford Hall registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Graysford Hall have?

There are 68 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Graysford Hall?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Graysford Hall to the centre of Leicester?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Graysford Hall to verify any information. View our terms and conditions. Graysford Hall has an Enhanced Service -more info.