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Barchester Mortain Place Care Home

93 Pevensey Bay Road, Eastbourne, East Sussex BN23 6JF
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I was amazed at how the atmosphere felt. It had a great feeling of warmth and love.T P(Daughter of Resident/Service User)
Barchester Mortain Place Care Home, Eastbourne
I have watched the way she has been looked after with admiration by all the care home staff.Gavin C(Son-in-law of Resident/Service User)
Barchester Mortain Place Care Home, Eastbourne
Everyone gives her the time and understanding which makes her feel safe, comfortable and happyKevin C(Son of Resident/Service User)
Barchester Mortain Place Care Home, Eastbourne

This beautifully well designed care home in Eastbourne provides first-class residential care in a warm, homely and friendly environment.

A team of qualified and dedicated staff focus on the individual needs of residents and are committed to providing professional and respectful care at the heart of everything Mortain Place does, both in the residential, elderly and Memory lane communities.

An experienced and highly qualified team provides quality support on the home's Memory... 

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Care Provided by Barchester Mortain Place Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,300N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Mortain Place Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Catherine Brewster (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Last Refurbishment: 2019
  • Number of floors: 2

Room Information

  • Single Rooms (80)
  • Single Rooms with ensuite Wet Room (80)

Parking

  • Ample Parking Available

Barchester Mortain Place Care Home Reviews (119)

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9.9

Barchester Mortain Place Care Home has a Review Score of 9.9 (9.907) out of 10, based on 37 reviews in the last 2 years. Over all time Barchester Mortain Place Care Home has 119 reviews.

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Showing 119 reviews matching selected criteria
Review from Lisa H (Daughter of Resident) published on 17 November 2025 Submitted via Website
Overall Experience
Review from R D (Great-Niece of Resident) published on 10 November 2025 Submitted via Website
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Review from Gordon B (Power of Attorney of Resident) published on 23 September 2025 Submitted via Website
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Review from Janet G (Friend of Resident) published on 15 September 2025 Submitted via Website
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Review from R G (Friend of Resident) published on 15 September 2025 Submitted via Website
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Review from Audrey B (Respite Resident) published on 3 September 2025 Submitted via Postal Card
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Review from N W (Son of Resident) published on 7 August 2025 Submitted via Postal Card
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Review from J D (Daughter of Resident) published on 8 July 2025 Submitted via Website
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Review from Annie D (Respite Resident) published on 14 April 2025 Submitted via Website
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Review from John B (Son-in-law of Resident) published on 17 March 2025 Submitted via Postal Card
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Review from J A (Daughter of Resident) published on 4 March 2025 Submitted via Postal Card
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Review from Mary P (Resident / Service User) published on 24 February 2025 Submitted via Postal Card
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Review from A W (Daughter of Resident) published on 4 February 2025 Submitted via Website
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Review from S W (Son of Resident) published on 19 November 2024 Submitted via Website
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Review from V H (Niece of Resident) published on 29 October 2024 Submitted via Postal Card
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Review from C C (Respite Resident) published on 24 October 2024 Submitted via Postal Card
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Review from C A (Daughter of Resident) published on 24 September 2024 Submitted via Postal Card
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Review from Ena W (Respite Resident) published on 28 August 2024 Submitted via Postal Card
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Review from C Y (Respite Resident) published on 19 August 2024 Submitted via Postal Card
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Review from J W (Resident / Service User) published on 5 August 2024 Submitted via Postal Card
Overall Experience

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 April 2023
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (35) & Events (8)

News
  • 03 Sep 2026

    Sometimes we have so much fun at Mortain Place, we have to slow down and enjoy a well deserved drink. That's what our residents did whilst out and about in...

  • 03 Sep 2026

    Afternoon Outing to Garden Centre ?? We enjoyed a lovely afternoon outing to Hilliers Garden Centre. We had a browse around the clothes, took a leisurely walk and admired all...

  • 23 Jul 2026

    Mortain Place care home, Eastbourne, embraced a resident’s desire to ride the waves on the open sea and put a plan together to make it happen. Tony, one of their...

Upcoming Events

Awards / Recognitions (81)

Accreditations

There are no accreditations posted yet for Barchester Mortain Place Care Home.

Meet the Team (19)

Catherine Brewster
Catherine BrewsterJob Title General ManagerJoined 2022
Harriet Toms
Harriet TomsJob Title Deputy Manager/Dementia & Falls ChampionJoined 2020
Rob Hobbs
Rob HobbsJob Title Home Services Advisor/Speak Up ChampionJoined 2025
Saffron Mann
Saffron MannJob Title Administrator ManagerJoined 2024
Mia Olin
Mia OlinJob Title Head ChefJoined 2020

Hi, I am Mia - I am the Head Chef here at Mortain Place. I have recently joined the company, and am looking forward to getting to know the residents and their likes.

I enjoy baking, and my favourite cake is a ginger cake!

Jon Fillery
Jon FilleryJob Title 2nd Chef
Ingrida
Ingrida Job Title Head Housekeeper/Health & Safety ChampionJoined 2019
Kim Barber
Kim BarberJob Title Care Community ManagerJoined 2021
Jacquie Hayhoe
Jacquie HayhoeJob Title Care Community ManagerJoined 2021

Hi, my name is Jacquie. I love getting to know the residents and being part of the passionate and caring team. I am the Palliative Care champion for the home and the Dementia champion.

Faye De La Cruz
Faye De La CruzJob Title Care AssistantJoined 2019

Hi, I am Faye, a care assistant here at Mortain Place. I really enjoy positive interaction with our residents and listening to their stories.

Tasnim Trisa
Tasnim TrisaJob Title Care AssistantJoined 2022

Hi, I am Trisa, I have worked at Mortain Place for a couple of years now. I enjoy working throughout the home but mainly upstairs on memory lane.

Aharon Turner
Aharon TurnerJob Title HostessJoined 2022

I enjoy meeting our residents every day and welcoming new admissions to our home.

In my spare time, I enjoy keeping fit and doing Yoga.

Kelly Vallente
Kelly VallenteJob Title HostessJoined 2019

I have worked at Mortain Place care home for a while now I really enjoy making sure the residents are happy. I have lots of experience working at a hospital as a Hostess and know how important the interaction is.

Darota Miskiewitz
Darota MiskiewitzJob Title HousekeepingJoined 2020

I really enjoy working at Mortain Place and keeping the home spotless, I get to meet and chat to all the residents which is a joy for me.

Nicci Horner
Nicci HornerJob Title HairdresserJoined 2021
Hollie Hollis
Hollie HollisJob Title Care Assistant/Dignity ChampionJoined 2024

Hello, I have worked in care for many years, and I have recently moved to Eastbourne. I transferred from another Barchester home.

I enjoy keeping fit and spending quality time with my family and my dog.

Vasile Marian
Vasile MarianJob Title HousekeeperJoined 2022
Tara Heaphy
Tara HeaphyJob Title Housekeeper/Speak Up ChampionJoined 2020

I really enjoy keeping Mortain Place in tip-top condition. It's a real joy to speak to our residents every day. I dedicate my life to looking after others.

Rebecca Dyson
Rebecca DysonJob Title Activities CoordinatorJoined 2023

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