Barchester Mortain Place Care Home

93 Pevensey Bay Road, Eastbourne BN23 6JF
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9.9 108 Reviews
  • Barchester Mortain Place Care Home, Eastbourne
This beautifully well designed care home in Eastbourne provides first-class residential care in a warm, homely and friendly environment.

A team of qualified and dedicated staff focus on the individual needs of residents and are committed to providing professional and respectful care at the heart of everything Mortain Place does, both in the residential, elderly and Memory lane communities.

An experienced and highly qualified team provides quality support on the home's Memory Lane community, ensuring individuals who are living with dementia are well-supported at all times.

Working within the philosophy of person-centred care, the care team supports each person in making their own decisions regarding daily life and range of activities.
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Care Provided by Barchester Mortain Place Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1536

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

These prices are only a guideline, please contact Barchester Mortain Place Care Home to find out the exact price for your requirements.

Contact Barchester Mortain Place Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Barchester Mortain Place Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Catherine Brewster (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Last Refurbishment: 2019
  • Number of floors: 2

Room Information

  • Single Rooms (80)
  • Single Rooms with Ensuite Wet Room (80)

Parking

  • Ample Parking Available

Barchester Mortain Place Care Home Reviews (108)

9.9

Barchester Mortain Place Care Home has a Review Score of 9.9 (9.931) out of 10, based on 35 reviews in the last 2 years.
Over all time Barchester Mortain Place Care Home has 108 reviews.

Overall Experience
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Date Published
  • 108
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Reviewer Connection to Barchester Mortain Place Care Home
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Total of 108, showing 41-60
Review from M R (Resident) published on 16 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband and I have been well cared for after illness and a short time in hospital.
Reply from Katie Brewster, General Manager at Barchester Mortain Place Care HomeThank you for taking the time to review us. It is lovely having you stay with us and we know that you enjoy getting involved in various activities and events in the home.
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Review from George F (Respite Resident) published on 9 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stay has been very good.
No change is needed - excellent in every aspect.
Thank you, Mortain.
Five stars all-round.
Reply from Katie Brewster, General Manager at Barchester Mortain Place Care HomeThank you for your review, George. We have loved having you here and look forward to your next visit.
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Review from Caroline P (Daughter of Resident) published on 14 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mother has been at Mortain Place for over 2 years now. We could not be happier with the care she has received. The staff are always kind, friendly and compassionate. Mum is treated with dignity and respect at all times. The entire team go out of their way to ensure her comfort. As a family we always
feel listened to and any concerns we might have are acted on. Thank you.
Reply from Katie Brewster, General Manager at Barchester Mortain Place Care HomeThank you, Caroline, for your lovely review they really do mean a lot to us. Knowing that Mum is happy and receiving the wonderful care that all Mortain staff give is exactly why we are here. She really is part of the family.
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Review from Angela B (Daughter of Resident) published on 5 July 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
CQC reports are true read them! There is a lack of care and safety in this home. The manager holds a video call for staff, leaving vulnerable residents not cared for, ask yourself is this OK? I have written reviews that have not been posted, many good staff have left, agency staff used more, to cover
understaffing. Neglected vulnerable residents, basic care needs not met, don’t be fooled by many reviews, staff and residents writing them as asked to by management.
Reply from Katie Brewster, General Manager at Barchester Mortain Place Care HomeWe’re really sorry to hear again that you are unhappy with some elements of the care experience for your mother whilst she was living at Mortain Place. I understand that your concerns are currently being looked into and a response will be sent out to your family in due course. I would like to reassure you that staff are not permitted to leave reviews regarding the care home on any platform and this is continually monitored by our teams. If you need anything further, please don’t hesitate to contact the feedback team again at feedback@barchester.com.
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Review from M S (Friend of Resident) published on 23 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is friendly and welcoming and the decor and rooms are excellent, more like a hotel than a home. The photographs in the corridor make it seem welcoming, more like a home from home, this is helpful for residents who have had to leave their own homes and make the change to live somewhere
different for whatever reason.
Reply from Stacey Gardiner, Customer Relationship Manager at Barchester Mortain Place Care HomeThank you. It is always nice to hear from residents, family and also friends of the home too. We value feedback and strive to be the best we can in every aspect.
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Review from Brian R (Resident) published on 21 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From being unable to get in or out of bed when I arrived, thanks to the care and attention of the nurses, I can now get in and out of bed, walk around the room, sometimes without a Zimmer, clean my teeth, shave and change my clothes. I can now walk to the dining room to join my wife for lunch. Breakfast
and dinner are always delivered to me and I am never rushed to finish my meals.
Reply from Catherine Brewster, General Manager at Barchester Mortain Place Care HomeBrian Thank you, It has been an honour and our pleasure to support you in your road to recovery and long may it continue. We love having you here.
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Review from Julia F (Resident) published on 21 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have lived here for a year now and I enjoy living here. The food is very good, comfortable bedroom and the staff are very good, helpful when needed. My main hobby is ballroom dancing and when possible I enjoy going to the theatre. We go out on trips in our minibus. It feels very homely.
Reply from Catherine Brewster, General Manager at Barchester Mortain Place Care HomeThank you, Julia. We know getting out and about has been great for you and with lots planned for the coming months it's going to be a good summer.
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Review from Tim B (Son of Resident) published on 20 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mortain Place has been a godsend to myself and my brother for my mother's care. It is an extremely special place, with wonderful staff, gorgeous layout/rooms, lovely food and multiple activities. Never once in her entire time staying with Mortain have either my brother or myself been in any way worried
or concerned with her care.
I have visited the home at all times of the day and evening, from Monday through to Sunday and never seen anything other than happy and relaxed residents.
The staff are always on hand and whenever there have been difficulties with my mother's mood, the higher level of close monitoring has been great. The staff go over and beyond, preempting any potential issues. There is also very close cooperation with the nearby doctor's surgery for medical issues.
Thank you so so much to all the wonderful staff.
Reply from Catherine Brewster, General Manager at Barchester Mortain Place Care HomeThank you, Tim. We will pass your wonderful comments on to each and every one of the staff here. They do an amazing job and really do enjoy hearing such lovely feedback from all the people that count and make us who we are. Thanks again.
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Review from Liz R (Daughter of Resident) published on 20 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is with a sad heart that my sister and I have to move our father to nursing care, from Mortain Place. He has been there for the last 19 months and calls it 'home'. He has been extremely well looked after by all of the wonderful staff there. Myself as a constant visitor to the care home, I have always
been made to feel welcome, and there is always someone there to talk to about Dad. A big warm thank you to everyone, especially the senior staff.
Reply from Catherine Brewster, General Manager at Barchester Mortain Place Care HomeThank you Liz. We loved having Dad with us and we really hope he has settled into his new home as he did with us. Please say hello from all the team here at Mortain Place.
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Review from Susan H (Daughter of Resident) published on 16 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been in Mortain for 19 months and from the start was made to feel very welcome and at home. The staff all went out of their way to ease him into his new way of life in a care home. He had recently been bereaved. I’ve never had any cause for concern over his health or well-being. His room
is nice, comfortable and spotlessly clean. His sometimes fussy meal requirements, and constant need for 'a cuppa’ are cheerfully fulfilled. The staff, in particular the senior carers, are all very kind and personable. They treat my father as an individual, not just as one of the collective residents. His wishes are respected, and his dignity is maintained. My queries have always been dealt with effectively and efficiently, and the manager is generally always available. It is with sadness that we’ve got to move my father to a nursing home. My sister and I, as well as our dad, are sorry to say goodbye to the care team at Mortain and I thank you all for taking such kind care of him.
Reply from Jenna Fowler, Home Services Advisor at Barchester Mortain Place Care HomeThank you so much for your kind words. We were sorry to see your father leave us but hope he has settled well into his new home.
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Review from S H (Daughter of Resident) published on 13 June 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
My mum was here for almost 4 years. The first two years were great. Fabulous staff and management. Then went downhill. All caring and loving staff left, and management changed. No trust at all in the care and well-being of my mum. Meetings and conversations had with management were ignored or turned
around to make our complaints look like lies. My mum had 3 safeguards placed on her, then a 4th one put in place up to the day we finally got her out of there, to a caring properly managed dementia care home. My mum had injuries not reported, and care and hygiene were poor. Good carers left and would never return. They were disgusted by what had evolved, from a lovely place to a nightmare. Constant worries that my mum would be okay each day. No quality of care or trust. Sadly we did have it in the beginning but was totally blown apart these last 18 months. Don't be fooled by the nice deco. It's the care and empathy that counts.
Reply from Feedback Team, Feedback Team at Barchester Mortain Place Care HomeThank you for taking the time to leave your review and for bringing your concerns to our attention. We are aware your family's concerns have been shared with our central feedback team and a full and thorough review is taking place into your complaints raised. We appreciate your family allowing us the time to look into this for you and we will share our findings by the date we have provided.
Kind Regards Feedback Team
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Review from C H (Daughter of Resident) published on 9 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad had to enter a care home a few weeks ago and has found it fairly difficult to adjust. Any concerns or issues have been addressed and resolved very promptly and he is now settling in well. All the staff, management, admin, carers, housekeeping and entertainment etc have been wonderful. I'm glad
to say that Dad is now enjoying life again after a few years of struggling on his own in his own home.
Reply from Catherine Brewster, General Manager at Barchester Mortain Place Care HomeThank you so much for your lovely review. It is a pleasure looking after Dad. He is thriving and as you said enjoying life here at Mortain place. He is getting involved in all aspects of life in our home and it is lovely to see him so happy.
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Review from Natasha P (Daughter of Resident) published on 2 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum went to Mortain Place in early January for some respite following an illness over Christmas. Soon after her arrival, it became clearer that she was very unwell and in fact, had terminal cancer that was only diagnosed while she was there. We are a large family of medics and Mum was a retired nurse,
so we recognise good care when we see it. We had not expected Mum to need end-of-life care there but faced with this diagnosis, the team at Mortain Place said they would look after her until she died. I cannot thank the team there enough for the support they gave Mum. Everyone was incredibly kind and Mum was looked after with dignity, laughter and kindness throughout. We are a large family and Mum had lots of friends, all of whom wanted to see her. This was all made possible by the team and nothing was too much bother. Thank you all for looking after Mum and us. We will never forget your kindness. Barchester, please look after those staff, as the home is nothing without them.
Reply from Catherine Brewster, General Manager at Barchester Mortain Place Care HomeThank you so much for your kind words. It was our pleasure to look after Mum until she passed. We pride ourselves on treating those we care for with dignity and kindness. We have passed your comments on to our team.
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Review from Claire H (Niece of Resident) published on 2 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been a resident at Mortain Place over the last 2 months, as respite following a fall at home. From my first phone call, the staff and management team have been very responsive and my aunt has received great care and attention, giving me complete peace of mind. Any queries or concerns I had
were dealt with quickly. The staff have been excellent helping my aunt with personal care, while she had a broken wrist. She was always in great spirits whenever I visited and was always up and dressed. She has enjoyed the food and has had chiropody care and a haircut whilst being a resident. I'm very grateful indeed for the care and attention my aunt has received and would certainly recommend Mortain Place.
Reply from Catherine Brewster, General Manager at Barchester Mortain Place Care HomeThank you so much. Peace of mind is so important when placing a loved one into care. We are pleased we were able to give you that. Yes please do feel to recommend us to others.
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Review from B B (Sister of Resident) published on 31 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the carers are hardworking, friendly and extremely helpful for my sister's needs. Problems are dealt with promptly and my sister has made friends and is extremely happy in her home.
Reply from Jenna Fowler, Home Services Advisor at Barchester Mortain Place Care HomeThank you so much for your kind words, we appreciate the feedback.
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Review from L S (Daughter of Resident) published on 25 May 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
Anyone with good ethics and morals would not work in Mortain Place. Anyone working in the care industry should have principles of right and wrong. All the staff that have left, and there are many know what Mortain Place is like, and residents that have moved out are having a greater quality of life.
Having a Manager who is not fit for purpose permeates throughout so any hope of a well-led team is minimal.
My Mum has CQC Safeguarding her well-being, keeping her safe from harm and neglect until Mum leaves.
Don’t be fooled by the decor and sales pitch, there are good care homes out there, this is not one of them. Protect your loved ones. The latest CQC also highlights many concerns in this Home.
Reply from Feedback Team, Feedback at Barchester Mortain Place Care HomeThank you for taking the time to leave your review and for bringing your concerns to our attention. Our central feedback team has been in touch recently and a full and thorough review is taking place into your complaints raised. Thank you for allowing us the time to look into this for you and we will be in touch with you to share our findings by the date we provided. Kind regards Feedback Team.
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Review from Jacqueline C (Daughter of Resident) published on 15 May 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been both a respite and now a dementia resident and during all of her stay we found the staff both caring and attentive. Mum took her time to settle in and presented a challenge to the staff. This challenge was met with professionalism and a high level of support. As a family, we have
absolutely no regrets in selecting this establishment. Indeed, we have nothing but the highest praise for all of the staff from management to housekeeping.
Reply from Gailynne Peters, HSA at Barchester Mortain Place Care HomeIt has been our pleasure to care for Mum, your kind words are always appreciated by the staff and management.
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Review from G E (Friend of Resident) published on 14 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly caring staff and I enjoy visiting. Recently we were invited to join in with the entertainment which was enjoyed by residents and staff. We previously had lunch, the service was like a good restaurant with waitress-style service from the hostess, there is always something going on to entertain.
Reply from Gailynne Peters, HSA at Barchester Mortain Place Care HomeThank you for the kind words, you are welcome to join our residents for a meal and entertainment at any time.
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Review from Gavin C (Son-in-law of Resident) published on 14 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Not having gone through this experience with my own parents, I have found it a strange time but looking at it as a support for my wife. I can say without fear of contradiction that my 'mum' is receiving the best care possible. I have watched the way she has been looked after with admiration by all the
care home staff. Nothing is too much for them to do to make my 'mum' comfortable and well looked after.
Reply from Gailynne Peters, HSA at Barchester Mortain Place Care HomeMortain Place prides ourselves in caring for our residents and your kind words are really appreciated.
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Review from Patricia R (Daughter of Resident) published on 14 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I’ve found this care home absolutely brilliant, the staff are helpful and very caring and can’t do enough for you. The accommodation is lovely and the food is first class. A very welcoming and charming home, so glad we found it for my relative.
Reply from Gailynne Peters, HSA at Barchester Mortain Place Care HomeIt has been our absolute pleasure to care for Mum so we thank you for your kind words, it is appreciated.
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Current Review Score: 9.9 (9.931)

Overview of Review Score

The Review Score of 9.9 (9.931) out of 10 for Barchester Mortain Place Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 35 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.931 for Barchester Mortain Place Care Home is calculated as follows: ( (391 Excellents x 5) + (25 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 418 Ratings = 4.931
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Mortain Place Care Home is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 35 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Apr 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (71)

Meet the Team (22)

Catherine

Catherine Brewster

Job Title: General Manager Joined: 2022

Hi, my name is Catherine Brewster, and I am the General Manager here at Mortain Place.


I have worked in adult social care for over 28 years and bring a great knowledge of how a great home is managed.


I specialise in dementia care, and I am a Trained nurse from Brighton University. I am working hard to deliver a great experience for our residents and their families. I like to greet all new visitors to our home, and if you wish to visit, my door is always open. My team and I look forward to meeting you soon.

Harriet

Harriet Toms

Job Title: Deputy Manager/Dementia & Falls Champion Joined: 2020

Hi, I’m Harriet, the Deputy Manager here at Mortain Place care home. I have worked in the care industry for 16 years now and strive each day to enrich our residents’ lives. I joined Mortain Place care home in 2022 and am very proud to be part of the Barchester family. I have a strong passion for dementia care and life enrichment.


I look forward to meeting you at Mortain Place, where each day we make memories. In my homelife i enjoy Horse riding, tapestry, dog walking, arts and crafts, baking and ghost hunting. I recently had a fantastic time ghost hunting at The Mermaid Inn, Rye, which was incredible.

Mia

Mia Olin

Job Title: Head Chef Joined: 2020

Hi, I am Mia - I am the Head Chef here at Mortain Place. I have recently joined the company, and am looking forward to getting to know the residents and their likes.


I enjoy baking, and my favourite cake is a ginger cake!

Saffron

Saffron Mann

Job Title: Administrator Manager Joined: 2024

Hi, I’m Saffron, and I am the Administration Manager at Mortain Place.


I have many years of experience working within the care industry. I have completed my Level 3 Adult Lead Care, and I am eager to carry on my learning within Barchester. I love being organised and helping others, which really drew me to this role. I have a passion for delivering excellent customer service. I look forward to meeting new residents and their families and helping them with their journey.


I have a Miniature Dachshund called Winston. He keeps me very busy outside of work, and I love taking him for nice walks in the country with my partner, Adam. I also enjoy a Thai Massage, which I find very relaxing, often combined with reflexology. I like to participate in DIY projects at home and enjoy socialising with friends and family.

Rob

Rob Hobbs

Job Title: Home Services Advisor/Speak Up Champion Joined: 2025

Hi, I am Rob, and I am the Home Services Advisor at Mortain Place. I have over 7 years of experience in the Care Sector, and I am well placed to show you around our lovely home and answer any questions you may have. I have a passion for caring for our wonderful residents and ensuring they always have an engaging, joyful time in our home. Before working in care, I spent 27 years in the Automotive sector, at a senior level, honing my customer experience skills by delivering exceptional service.


Away from work, I have a soft spot for classic cars from the 60’s, Clothes from the 70’s and music from the 80’s. Spending quality time with my wife and walking our two Labradors, Harry & Hugo, in the country is my preferred pastime. My wife and I love travelling and enjoy touring Italy as often as we can. I also have a soft spot for Medieval Armour, and much to my wife's annoyance, I have a full scale 15th Century Knight Templar, Suit of Armour standing guard in my dining room at home!

Ingrida

Ingrida

Job Title: Head Housekeeper/Health & Safety Champion Joined: 2019

Hi, my name is Ingrida, and I am the Head Housekeeper here at Mortain Place. I am new to the care industry and love working at Mortain Place, getting to know the residents and ensuring the quality and standards are excellent. I am also proud to be the home Infection Control champion.

Alex

Alex Leftley

Job Title: Activities Coordinator/Health & Safety Champion Joined: 2021

I felt that I wanted to do a job that made a difference and became a carer. I came to Mortain Place as a senior carer in Normandy Gardens and worked my way up to Community Lead. I have chosen to move to the activities team to help support the life enrichment programme and help improve the life experiences of our residents.

Kim

Kim Barber

Job Title: Community Lead Joined: 2021

I really love the atmosphere here at Mortain Place care home. I enjoy helping the residents and making their day better.


I am also a speak-up champion and Dementia champion.
In my spare time I like walks along the beach, and spending time with my family.

Jacquie

Jacquie Hayhoe

Job Title: Community Lead Joined: 2021

Hi, my name is Jacquie I love getting to know the residents and being part of the passionate and caring team. I am the Palliative Care champion for the home, as well as the Dementia champion.

Stacey

Stacey Gouvia

Job Title: Community Lead/Dementia Champion Joined: 2019

My Name is Stacey. I have worked for Mortain Place since August 2019, and I am a Community Lead. I have worked in care for twelve years. I am trained in dementia and have my NVQ level, and I am extremely committed to giving my all to the residents.

Faye

Faye De La Cruz

Job Title: Care Assistant Joined: 2019

Hi, I am Faye, a care assistant here at Mortain Place. I really enjoy positive interaction with our residents and listening to their stories.

Tasnim

Tasnim Trisa

Job Title: Care Assistant Joined: 2022

Hi, I am Trisa, I have worked at Mortain Place for a couple of years now. I enjoy working throughout the home but mainly upstairs on memory lane.

Clare

Clare Clarke

Job Title: Carer Joined: 2021

I am so pleased to be part of Mortain Place care home and working in making the residents stay a lovely one.

Aharon

Aharon Turner

Job Title: Hostess Joined: 2022

I enjoy meeting our residents every day and welcoming new admissions to our home.


In my spare time, I enjoy keeping fit and doing Yoga.

Kelly

Kelly Vallente

Job Title: Hostess Joined: 2019

I have worked at Mortain Place care home for a while now I really enjoy making sure the residents are happy. I have lots of experience working at a hospital as a Hostess and know how important the interaction is.

Darota

Darota Miskiewitz

Job Title: Housekeeping Joined: 2020

I really enjoy working at Mortain Place and keeping the home spotless, I get to meet and chat to all the residents which is a joy for me.

Nicci

Nicci Horner

Job Title: Hairdresser Joined: 2021

Hi my name is Nicci, I am the hairdresser at Mortain Place. I have been a hairdresser for many years and enjoy what I do. Since coronavirus restrictions have eased, I have been able to come into Mortain Place and give all the residents a new lease of life!

Hollie

Hollie Hollis

Job Title: Care Assistant/Dignity Champion Joined: 2024

Hello, I have worked in care for many years, and I have recently moved to Eastbourne. I transferred from another Barchester home.


I enjoy keeping fit and spending quality time with my family and my dog.

Cleofe

Cleofe Andrews

Job Title: Care Assistant/Dementia Champion Joined: 2024

Hi, I love working in Dementia Care. I feel I was put on earth to work positively with Dementia residents. Recently completed level 3 lead adult care, love to work.

Vasile

Vasile Marian

Job Title: Housekeeper Joined: 2022

Hello, my name is Vasile, and I am a very happy, positive member of the team of housekeepers at Mortain. I take great care as I work around our wonderful home. I especially enjoy interacting with residents and hearing their stories as I hop from room to room.


In my spare time, I enjoy socialising in coffee shops and spending time with my friends. When I can, I enjoy playing and watching football, and I also enjoy a game of Billiards.

Tara

Tara Heaphy

Job Title: Housekeeper/Speak Up Champion Joined: 2020

I really enjoy keeping Mortain Place in tip-top condition. It's a real joy to speak to our residents every day. I dedicate my life to looking after others.

Jon

Jon Fillery

Job Title: 2nd Chef

Hi, I am Jon, and I am a 2nd Chef. I enjoy cooking and take great pleasure in delivering high-quality dishes for our residents to enjoy. It is always a joy to meet new residents and spend time with them at meal times. I also enjoy playing Golf, I am a Newcastle United football fan and enjoy amusing myself with the classic Subbuteo football game, complete with stadium.

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