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Avon Valley Care Home - Avery Healthcare

Tenniscourt Road, Kingswood, Bristol, South Gloucestershire BS15 4JW
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Avon Valley Care Home - Avery Healthcare, Bristol
Avon Valley Care Home - Avery Healthcare, Bristol
Avon Valley Care Home - Avery Healthcare, Bristol

Avon Valley opened in May 2019 and a warm welcome awaits for residents from across Bristol and South Gloucestershire areas. The home is situated in Kingswood, just off the A420 and close to the A4174 roundabout. Avon Valley offers a high standard of residential, dementia and respite care.

The home happily accommodates couples and companions who wish to remain together as they continue their care journey and make new memories side...  

Care Provided by Avon Valley Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 78 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400From £1,600
Residential Dementia CareFrom £1,450From £1,650

Contact Avon Valley Care Home - Avery Healthcare to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Rachael Bridgeman (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Last Refurbishment: 2019
  • Number of floors: 3

Room Information

  • Single Rooms (78)
  • Single Rooms with ensuite Wet Room (78)

Parking

  • Free on site parking at Avon Valley.

Avon Valley Care Home - Avery Healthcare Reviews (148)

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9.7

Avon Valley Care Home - Avery Healthcare has a Review Score of 9.7 (9.682) out of 10, based on 25 reviews in the last 2 years. Over all time Avon Valley Care Home - Avery Healthcare has 148 reviews.

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Showing 148 reviews matching selected criteria
Review from Neil G (Son of Resident) published on 30 December 2022 Submitted via Postal Card
Overall Experience

This care home is the best home we have been in. The decor is first class, and the staff are excellent, very helpful and always seem very happy.

Reply from Ryan Farrelly, Marketing Assistant at Avon Valley Care Home - Avery Healthcare

Thank you for reviewing Avon Valley Care Home. We are delighted to hear how satisfied you are with our care home. The highly trained staff team deliver the highest standards of care to all residents and support to their loved ones. We look forward to seeing you on your next visit. Best Wishes.

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Review from Mary H (Cousin of Resident) published on 30 December 2022 Submitted via Postal Card
Overall Experience

I have always found the staff at Avon Valley to be very professional, friendly and approachable. They have given tremendous help and support to my relative, who at times can be very cantankerous! I cannot recommend them highly enough.

Reply from Ryan Farrelly, Marketing Assistant at Avon Valley Care Home - Avery Healthcare

Thank you for taking the time to review Avon Valley Care Home. It is our true pleasure to care for your loved one and to have them as part of our community. Nothing is ever too much for our highly dedicated staff team, who go above the standards of care daily. We are delighted to hear how satisfied you are with our home and look forward to seeing you again on your next visit. Best Wishes.

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Review from J B (Daughter of Resident) published on 30 December 2022 Submitted via Postal Card
Overall Experience

Fabulous staff. Nothing is too much trouble, and will always go over and above to provide a most caring and comfortable experience.

Reply from Ryan Farrelly, Marketing Assistant at Avon Valley Care Home - Avery Healthcare

Thank you for taking the time to review Avon Valley Care Home. It is our true pleasure to care for your loved one and to have them as part of our community. Nothing is ever too much for our highly dedicated staff team, who go above the standards of care, daily. We are delighted to hear how satisfied you are with our home and look forward to seeing you again on your next visit. Best Wishes.

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Review from Paul S (Resident / Service User) published on 20 December 2022 Submitted via Website
Overall Experience

My mother has been a resident at Avon Valley for 12 months now and my family can't thank them enough for the wonderful care the staff have given her. We are always kept up to date with anything that mum has been doing through Facebook and email and always feel the staff have time to talk to us. Over the last year, it has been lovely to get to know the staff and see how caring and understanding they are to mum's needs. From walking in through the front door we are always greeted by happy familiar faces and it's lovely to talk to the staff and also get to know some of the other residents. Unfortunately, my Father has been unwell since February and was unable to stay in his own home. We did not hesitate in moving Dad into Avon valley in October and being able to reunite Mum and Dad meant so much for our family. Dad had different care needs and wanted to be more independent than mum and we are happy that this has been the case. We can't thank them enough and would highly recommend.

Reply from Rachel Aran, Marketing Administrator at Avon Valley Care Home - Avery Healthcare

Thank you for taking the time to review Avon Valley Care Home in Bristol and for your amazing 5-star rating. We would like to thank you for your heartfelt feedback of the care your parents have received by our dedicated staff team since being a part of our loving care community, giving you and your...  

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Review from Mike T (Father of Resident) published on 14 November 2022 Submitted via Postal Card
Overall Experience

Super carers - every single one! I could not recommend Avon Valley any more highly. Thank you.

Reply from Rachel Aran, Marketing Administrator at Avon Valley Care Home - Avery Healthcare

Thank you for taking the time to review Avon Valley Care Home in Kingswood and for your amazing 5-star rating. We are delighted to hear such positive feedback about our community and the dedication of the staff team, who provide an exceptional level of care on a daily basis. I will be sure to pass your kind comments on to the rest of the team. Best wishes, Rachel.

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Review from C B (Resident / Service User) published on 8 November 2022 Submitted via Postal Card
Overall Experience

Very well looked after and would come again if I need to. Thank you all.

Reply from Rachel Aran, Marketing Administrator at Avon Valley Care Home - Avery Healthcare

Thank you for taking the time to review Avon Valley Care Home in Bristol. We are delighted to hear that you enjoyed your stay with us and we look forward to welcoming you back at any time should you need it. Best wishes, Rachel.

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Review from Diane H (Daughter of Resident) published on 2 September 2022 Submitted via Postal Card
Overall Experience

Mum has only been with you for about six weeks, but we have been really happy with how she has settled in and been looked after. The staff are all really lovely, and I am confident Mum is in the best hands. Would definitely recommend.

Reply from Rachel Aran, Marketing Administrator at Avon Valley Care Home - Avery Healthcare

Thank you for taking the time to review Avon Valley Care Home in Bristol. We would like to thank you for your kind words regarding the care your mum has received since being a member of our loving care community. We understand that moving a loved one into care can be an overwhelming experience for...  

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Review from Terrie D (Daughter of Resident) published on 17 August 2022 Submitted via Postal Card
Overall Experience

My mum's very happy. Staff lovely.

Reply from Ryan Farrelly, Marketing Assistant at Avon Valley Care Home - Avery Healthcare

Thank you for reviewing Avon Valley Care Home in Bristol. It is a pleasure to care for your mother and to have her as part of our community. Your positive feedback is highly appreciated and I will be sure to pass this on to the rest of the team. Best wishes.

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Review from Jill B (Daughter of Resident) published on 17 August 2022 Submitted via Postal Card
Overall Experience
Dad has been treated with dignity at Avon Valley from the start. It was such a comfort during lockdown to know that he was being cared for so well and that he was content. Now in his final days and weeks perhaps - it is clear that all staff are doing their very best to ensure he is comfortable, pain-free, and has people around who genuinely care about him.
The only small comment would be about fairly unimaginative options for gluten-free or some carers giving Dad food that contains gluten, 'it's only one biscuit!'.

Because Dad has always been such a small eater and has not taken part in activities Value for Money was probably less.

Reply from Alyson Day, Home Manager at Avon Valley Care Home - Avery Healthcare

Thank you for your review of Avon Valley Care Home in Bristol. We always set out to do the best for your father and all the residents. We continue to provide special diets for the residents that require them, even if they don't appreciate or want the food provided by their choice. He was very well...  

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Review from J S (Daughter of Resident) published on 17 August 2022 Submitted via Postal Card
Overall Experience

Dad has felt safe at Avon Valley and has become part of the 'team' during his stay, and often involving himself with office/admin. Although Dad has not wanted to join in with all activities available, he has liked to see others enjoy themselves. His appetite is small but he has enjoyed his meals. Gluten-free options could be improved.

Reply from Ryan Farrelly, Marketing Assistant at Avon Valley Care Home - Avery Healthcare

Thank you for reviewing Avon Valley Care Home in Bristol. It is a pleasure to care for your father and to have him as part of our community. Your positive feedback is highly appreciated and I will be sure to pass this on to the rest of the team. We look forward to seeing you on your next visit. Best wishes.

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Review from Tracey P (Daughter of Resident) published on 9 August 2022 Submitted via Postal Card
Overall Experience

Mum came to Avon Valley in December 21 after trying to keep her at home as long as possible as we felt best for her. Always an upsetting time for families but once visited Avon Valley, we were reassured and it has far exceeded expectations. Cannot praise you all highly enough. Mum is well cared for, stimulated, and happy. Thank you so much.

Reply from Rachel Aran, Marketing Administrator at Avon Valley Care Home - Avery Healthcare

Thank you for taking the time to review Avon Valley Care Home in Bristol. We are delighted to hear such positive feedback about our community and the dedication of the staff team, who provide an exceptional level of care whilst creating a fun and safe environment for our residents. We understand...  

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Review from Marion P (Daughter of Resident) published on 9 August 2022 Submitted via Postal Card
Overall Experience

When visiting my Mum I found all of the staff very friendly and helpful. My Mum was well looked after. Mum was very happy at Avon Valley, only leaving due to medical needs. I said a fond farewell to the staff. I will miss them. They always made me very welcome.

Reply from Rachel Aran, Marketing Administrator at Avon Valley Care Home - Avery Healthcare

Thank you for taking the time to review Avon Valley Care Home in Bristol. We are delighted to hear that you enjoyed your visits to the home and were made to feel welcome by the staff team who provide an exceptional level of care whilst creating a fun and safe environment for our residents. It was a...  

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Review from J H (Day Care Service User) published on 9 August 2022 Submitted via Postal Card
Overall Experience

My father has been very reluctant to consider a care home until his poor health forced the issue. I have been so pleased and relieved regarding the excellent care my father now receives. The home is so beautifully decorated and has the very best surroundings. The gardens are a pleasure and every detail is taken care of. The very best a care home can offer.

Reply from Rachel Aran, Marketing Administrator at Avon Valley Care Home - Avery Healthcare

Thank you for taking the time to review Avon Valley Care Home in Bristol. We understand that moving a loved one into care can be an overwhelming experience for all parties, and therefore, we offer our full support in ensuring this process is smooth and stress-free. We are delighted that your father...  

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Review from E M (Wife of Resident) published on 8 August 2022 Submitted via Postal Card
Overall Experience

I feel that Avon Valley Care Home has saved my husband's life. All the help and support my husband and I have received has been fantastic. Whenever I have a problem and speak to a member of staff if they don't know the answer they will find out and come back. My health wasn't very good when my husband came to Avon Valley, knowing how well he is doing has improved my health. Congratulations to all.

Reply from Alyson Day, Home Manager at Avon Valley Care Home - Avery Healthcare

Thank you so much for such kind words, it is our pleasure to care for your husband, he is a delight to have in the home. I am so pleased that you are able to feel better too. Best wishes, Alyson.

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Review from S N (Sister of Resident) published on 8 August 2022 Submitted via Postal Card
Overall Experience

Very impressed with the welcome to the home. A very friendly greeting. Any questions answered and no problem being shown around. Any requests dealt with. All staff very friendly. Visits always a pleasure.

Reply from Rachel Aran, Marketing Administrator at Avon Valley Care Home - Avery Healthcare

Thank you for taking the time to review Avon Valley Care Home in Bristol. Your feedback is truly invaluable to us and our staff team. We are delighted to hear that you always enjoy your visits to our home and look forward to seeing you on your next visit. Best wishes, Rachel

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Review from D P (Friend of Resident) published on 30 June 2022 Submitted via Postal Card
Overall Experience

In my opinion, all of the staff have been extremely helpful and friendly. The home is modern and clean, with lovely lounges and a balcony area to sit. The area for morning coffee creates a nice area to mingle, and the gardens are always well kept with lovely garden furniture to relax in.

Reply from Ryan Farrelly, Marketing Assistant at Avon Valley Care Home - Avery Healthcare

Thank you for taking the time to review Avon Valley Care Home in Bristol and for your amazing 5-star ratings. We are glad to hear how satisfied you are with our home and the facilities we provide. We look forward to seeing you on your next visit. Best Wishes.

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Review from Steve S (Son of Resident) published on 29 June 2022 Submitted via Postal Card
Overall Experience

My visits since the day my dad came here have always been very pleasant. All the staff can't do enough for me, even during the very difficult times of covid. All the staff who care for my dad do so in the most respectful way. I can't speak highly enough. The reception staff are so helpful, informative, and caring. Overall it puts our minds at ease as a family whilst my dad is here.

Reply from Ryan Farrelly, Marketing Assistant at Avon Valley Care Home - Avery Healthcare

Thank you for reviewing Avon Valley Care Home in Bristol. It is a true pleasure to care for your father and have him as part of our loving care community. We are delighted to hear such wonderful words about our staff, they are invaluable to us and I will be sure to pass on the positive feedback. We look forward to seeing you on your next visit. Best Wishes.

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Review from Sarah C (Relative of Resident) published on 21 June 2022 Submitted via Website
Overall Experience

I enjoy a wonderfully close relationship with my Grandfather who was diagnosed with dementia. I also work in advocacy/social work and when we realised we couldn't keep him safe at home anymore, did a lot of research into care homes in the area. I wanted him to have the best we could find. He went in for respite/trial. Within a week he was telling me he didn't want to go home. 8 months on, he's gone from looking confused, vacant, withdrawn, and lost, to being the bright, sunny and shiny chap we thought we'd lost to dementia. He's a regular feature on their social media page, and will tell anyone that'll listen, that the staff are wonderful, the food is lovely (he's put on a stone!) and he has made friends. His well-being has improved more than we ever dared to hope and he's so so happy. Other family members have seen this improvement in him and placed their relative in there too. It's the staff that make it, they are another breed of wonderful. It's like he's come back to us.

Reply from Rachel Aran, Marketing Administrator at Avon Valley Care Home - Avery Healthcare

Thank you for taking the time to review Avon Valley Care Home in Bristol and for your amazing 5-star rating. We are delighted to hear that your Grandfather decided to make his stay with us a permanent one and is enjoying the company of his peers and staff alike. It is a true pleasure having your...  

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Review from Ian H (Relative of Resident) published on 28 March 2022 Submitted via Postal Card
Overall Experience

I have visited many care home facilities over the years but Avon Valley at Kingswood, Bristol is undoubtedly the best! An excellent modern facility with good rooms, lounges, cafe bars, hairdressing salon, library, patios, and a sun deck lounge. The staff are very friendly and attentive and, with most of them being from the local area, they also relate well with the residents. We couldn't have chosen a better place for my wife's uncle.

Reply from Rachel Aran, Marketing Administrator at Avon Valley Care Home - Avery Healthcare

Thank you for taking the time to review Avon Valley Care Home and for your amazing 5-star rating. We are delighted to hear how happy you are with our home and the facilities available on site. Our housekeeping team take great pride in making the home clean and welcoming for staff and visitors...  

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Review from D S (Son of Resident) published on 11 January 2022 Submitted via Postal Card
Overall Experience
The care home seems very well organised and all staff I have met are helpful, caring, and friendly. Overall everything is excellent, the only areas I would comment further on are:-
Rooms - it would be nice to be able to personalise them more.
Food - due to covid restrictions I have no experience of meals but mum looks well fed.
Activities - it would be nice to know what activities mum has taken part in each week, even if offered and declined.

Value - I guess it is but increase to around £5,000 per month is big.

Reply from Alyson Day, Home Manager at Avon Valley Care Home - Avery Healthcare

Thank you for taking the time to review Avon Valley Care Home. We are delighted to hear how satisfied you are with our home and the exceptional level of care provided by the staff team on a daily basis. It is a pleasure to have your mother living with us in the loving care community that we create....  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 July 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (6) & Events (0)

News
  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 11 Feb 2025

    On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...

Upcoming Events

There are no upcoming events for Avon Valley Care Home - Avery Healthcare.

Awards / Recognitions (12)

Accreditations

There are no accreditations posted yet for Avon Valley Care Home - Avery Healthcare.

Meet the Team (1)

Alyson Day
Alyson DayJob Title:Home ManagerJoined: 2019

Hello, my name is Alyson, and I am delighted to be the Home Manager here at Avon Valley.

Joining and commissioning Avon Valley Care Home in 2019 was a dream come true. I have successful developed my staff into good ways of practice and built a team that are proud and respectful of what they do. My passion for this home comes not only from my 40 years’ experience within the healthcare sector but also from my own personal life. I’ve had a very personal experience of a loved one needing dementia care, and I understand the emotional turmoil and difficulty in letting go or trusting someone else to care for that person.

Prior to becoming a Home Manager, my previous roles within the sector have been Residential Service Officer, Care Assistant, Nurse Auxiliary and Deputy Manager. I have also developed my skills by achieving qualifications such as NVQ Level 2, 3 and 4, and also ILM.

Within this time, I have shared many treasurable moments with the residents I have had the pleasure to meet along the way. Seeing my residents smile each day brings the motivation to perform my role at the highest level.

I would best describe myself as someone who is friendly and approachable. If you would ever need assistance with anything, I will always be on hand to help. In my spare time, I love spending time with my family, gardening and I can’t wait to be able to travel once restrictions are eased.

Avery Healthcare, owners of Avon Valley, strives to be the best in care, providing high-quality services whilst offering its best support to its staff member. Our home is truly unique as we offer luxurious facilities such as our beautifully landscaped gardens and cinema room. Not to forget about the stunning views of Lansdown.

I look forward to welcoming you into our loving care community.

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