






Avon Valley opened in May 2019 and a warm welcome awaits for residents from across Bristol and South Gloucestershire areas. The home is situated in Kingswood, just off the A420 and close to the A4174 roundabout. Avon Valley offers a high standard of residential, dementia and respite care.
The home happily accommodates couples and companions who wish to remain together as they continue their care journey and make new memories side...
Care Provided by Avon Valley Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 78 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Avon Valley Care Home - Avery Healthcare for full pricing details and T&Cs.
Contact Avon Valley Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Rachael Bridgeman (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2019
- Last Refurbishment: 2019
- Number of floors: 3
Room Information
- Single Rooms (78)
- Single Rooms with ensuite Wet Room (78)
Parking
- Free on site parking at Avon Valley.
Avon Valley Care Home - Avery Healthcare Reviews (148)
Avon Valley Care Home - Avery Healthcare has a Review Score of 9.7 (9.682) out of 10, based on 25 reviews in the last 2 years.
Over all time Avon Valley Care Home - Avery Healthcare has 148 reviews.
Avon Valley Care Home is like a 5-star hotel. My mother-in-law was unsure about residential care. She loves everything about Avon Valley. She settled in within days and constantly sings the praises of everyone. Thank you for giving such excellent care.
Thank you for taking the time to review Avon Valley Care Home. We are delighted to hear how well your mother-in-law has settled in and enjoys life here. It is a pleasure to have her as part of our warm and welcoming community. I will be sure to pass on your positive feedback to the rest of our team. Best Wishes, Ryan.
The care that Mum received at Avon Valley Care Home was excellent. The staff are friendly, helpful and professional. They encouraged her out of her room to join in a variety of lovely activities on offer. The food and meals were all very nourishing. The rooms are lovely, clean and bright. There is a beautiful garden to sit in. We cannot thank all the staff at Avon Valley Care Home enough for all their hard work and care for residents during this difficult year with Covid. They made the last two years of mum's life comfortable and enjoyable as it could be. We would highly recommend.
The pandemic has been extremely challenging but the staff have tried very hard to help with visits once they were allowed. They are always really helpful and friendly. Mum often feels very ill although it's not clear why and I feel they give her very good and compassionate care. I would definitely recommend the care at Avon Valley for someone you love.
Thank you for taking the time to review Avon Valley Care Home and for your kind feedback, which is truly invaluable to us and our staff team. The safety of our residents, their loved ones and our staff has been a priority, especially during the pandemic, meaning we have always strictly followed...
Since my grandmother moved in her she has been taken care of well. Contact and communication are good, if I want to speak/visit it is made possible. The room and surroundings are lovely. The staff are friendly and accommodating.
Thank you for taking the time to review Avon Valley Care Home and for your lovely feedback. Our highly trained staff team go above and beyond each day to provide an exceptional level of care, whilst creating a loving care community for all our residents. We are delighted to hear how satisfied you...
Professional, polite and caring team. Covid secure. The environment is so clean, modern and has a happy vibe about it always.
Thank you for reviewing Avon Valley Care Home. Our highly trained staff team strictly follow stringent hygiene protocols to ensure each resident receives an exceptional level of care whilst living in a safe, loving care community. We are delighted to hear such kind words about our home and we look forward to seeing you on your next visit. Best Wishes, Ryan.
I find the staff very friendly and helpful and they look after my mother very well. Mum is very happy here and it's the sort of place I hope I will find myself in one day. It's a lovely building and gardens, all in all, it's a fantastic place to be in. Thank you to all the staff.
Thank you for taking the time to review Avon Valley Care Home. It is a true pleasure to have your mother as part of our loving care community and we are so delighted to hear how well she has settled and how comfortable she feels living in our home. Our highly trained staff team do a fantastic job...
Cannot fault the care and compassion my mum has received in Avon Valley since arriving here. The staff are all to be commended for their care of all residents. Thank you for looking after my mum so well.
Thank you for reviewing Avon Valley Care Home. It is a true pleasure to have your mother as part of our loving care community and we are so delighted to hear how well she has settled into our home. Our highly trained staff team do a fantastic job at delivering an exceptional standard of care and nothing is ever too much for them. Best Wishes, Ryan.
My sister and her husband have been here almost two years and the care they have received is amazing. The staff are so caring and patient and treat their residents and families and friends with great respect. Cannot fault Avon Valley.
Thank you for taking the time to review Avon Valley Care Home. It is a true pleasure to have both your sister and her husband as part of our loving care community here at Avon Valley. Our highly trained staff team go above the standards daily to deliver an exceptional level of care to all our residents, and they are so delighted to hear such kind words. Best Wishes, Ryan.
The care and attention given is second to none. Mum has been happily living here for the past two years, and thanks Avon Valley is now her home. Lovely staff that give all they can to the residents and make them part of the family.
Thank you for reviewing Avon Valley Care Home. It is a true pleasure to have your mother as part of our loving, fun community. We are so delighted to hear that she has settled in well here and appreciate the positive feedback towards our staff. Best Wishes, Ryan.
My mum moved in 5 months ago and has received the best care, love, and attention we could have hoped for. Not only is the care 1st class but the environment is absolutely amazing! Not at all in line with my pre-conceptions - absolutely beautiful. I would highly recommend Avon Valley Care Home for anyone's loved ones.
Thank you for taking the time to review Avon Valley Care Home. We are so delighted to hear how well your mother has settled into the loving care community we create. Our staff do an incredible job at delivering the exceptional standards of care our residents deserve. Best wishes, Ryan.
It has been a difficult time for everyone over the last year, however, the whole team have done a difficult job with care, love and understanding. My mum receives the best of care delivered with love by each member of the team. Avon Valley has not only looked after my mum but always extend their care to the whole family. Over the Covid pandemic, even when it hit the home, I never doubted for one second that the standards had dropped or that my mum was being given the best care I and my brother could ask for. Thank you.
Thank you for taking the time to review Avon Valley Care Home. Your kind words about our staff team are truly invaluable to us. Our highly trained staff team go above and beyond each day to deliver the exceptional level of care your loved one deserves, whilst strictly following our stringent...
The team at Avon Valley Care Home has done a fantastic job during a very challenging time. I feel relieved and grateful that my mum is being cared for in a safe environment, by caring people. Thank you.
Thank you for taking the time to review Avon Valley Care Home. Although the COVID-19 Pandemic has been a challenging time for us all, one thing that certainly hasn't been a challenge for our staff team is continuing to deliver the highest level of care whilst keeping our residents safe. It is a...
All staff have been brilliant during the lockdown. The home is clean, tidy and a happy atmosphere. Mum was well cared for when she was unwell. Sometimes communication could be better. The only negative has been the issues with the activities after two people left there was a lot of new staff that were not suitable for the role.
Thank you for taking the time to review Avon Valley Care Home. Your kind words about our staff team are truly invaluable to us and we are so delighted to hear how satisfied you are with the exceptional level of care your home is receiving. We do strive to maintain good communication links but...
Arranging for friends of ours to be two of the first residents at Avon Valley was a welcome relief in terms of help given and the quality of the Avon Valley Care Home. Since then we have been extremely impressed with the care, consideration, professionalism, patience and help shown by all of the staff at Avon Vally, thus making our lives and those of our friends so much better as we and they know that they are in very safe hands.
Thank you for taking the time to review Avon Valley Care Home. Your kind words are truly invaluable to us and our staff team, who go over and above the standards to ensure all our residents receive the highest level of care. Best wishes Rachel.
We are so glad we chose Avon Valley. We could highly recommend it! Having looked at a few care homes for my father, I know this place was perfect! The moment you walk through the door, you are welcomed by smiles and the most caring, kind and helpful staff. My father-in-law is very shy, but the staff have encouraged him to join in activities, and he is really happy. The rooms are lovely, and the food is great.
Thank you for taking the time to review Avon Valley Care Home and for your lovely feedback. Our highly trained staff team are delighted to hear how satisfied you are with our home and the dedicated care/attention provided to all our residents. We are so pleased that your father-in-law quickly...
Nothing too much trouble.
Very professional in all aspects.
Staff very attentive to Mum's needs.
Thank you for taking the time to review Avon Valley Care Home. Our staff team are so delighted to hear such kind words about the dedicated work they do, to ensure all our residents receive an exceptional level of care. Best wishes Rachel.
The place is just like a hotel. All staff are extremely friendly and helpful. I have no regrets about bringing my mum here. They have been really lovely to my mum.
Thank you for taking the time to review Avon Valley Care Home and for your lovely feedback. Our highly trained staff team go over and above the standards, to ensure all our residents receive an exceptional level of care, giving you peace of mind. It is a pleasure to have your mother living with us, in the loving community that we create. Best wishes Rachel.
My parents have been here for almost two years now, and it's amazing. All of the staff are friendly, caring and compassionate. They all go the extra mile for everyone in their care. I am so very grateful knowing that my parents are in a warm and caring environment. They do lots of activities to keep them stimulated, and it's a lovely atmosphere. Highly recommend Avon Valley.
Thank you for taking the time to review Avon Valley Care Home. Your feedback is truly invaluable to us, and our staff team are delighted to hear such kind words about the dedicated work that they do, to ensure all our residents receive exceptional standards of care. It is a true pleasure to have both your parents stay with us in the loving community that we create. Best wishes Rachel.
My mum was very apprehensive about coming to Avon Valley as we were. She has been so happy and the care she receives is excellent. I can't say a bad thing about any staff. They are all amazing and care for my mum as if she were their own. Thank you will never be enough. This home is fantastic and mum couldn't be in a better place.
Thank you for taking the time to review Avon Valley Care Home and for your heartfelt feedback. Our highly trained staff team go over and above the standards to ensure all our residents are made to feel welcome/at home in the loving community that we create. We are so delighted to hear that your...
Mum moved in a year ago, just before the first lockdown. I am so pleased we chose Avon Valley; can't fault it in any way. The staff are amazing and always helpful in everything they do. I feel Mum's care has been wonderful, and she is very happy and well looked after in these very hard times.
Thank you for taking the time to review Avon Valley Care Home and for your heartfelt feedback. Our staff team are delighted to hear how satisfied you are with our home and the exceptional level of care given to all our residents on a daily basis. The well-being of our residents is our top priority,...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 July 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Avon Valley Care Home - Avery Healthcare.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Avon Valley Care Home - Avery Healthcare.
Meet the Team (1)

Hello, my name is Alyson, and I am delighted to be the Home Manager here at Avon Valley.
Joining and commissioning Avon Valley Care Home in 2019 was a dream come true. I have successful developed my staff into good ways of practice and built a team that are proud and respectful of what they do. My passion for this home comes not only from my 40 years’ experience within the healthcare sector but also from my own personal life. I’ve had a very personal experience of a loved one needing dementia care, and I understand the emotional turmoil and difficulty in letting go or trusting someone else to care for that person.
Prior to becoming a Home Manager, my previous roles within the sector have been Residential Service Officer, Care Assistant, Nurse Auxiliary and Deputy Manager. I have also developed my skills by achieving qualifications such as NVQ Level 2, 3 and 4, and also ILM.
Within this time, I have shared many treasurable moments with the residents I have had the pleasure to meet along the way. Seeing my residents smile each day brings the motivation to perform my role at the highest level.
I would best describe myself as someone who is friendly and approachable. If you would ever need assistance with anything, I will always be on hand to help. In my spare time, I love spending time with my family, gardening and I can’t wait to be able to travel once restrictions are eased.
Avery Healthcare, owners of Avon Valley, strives to be the best in care, providing high-quality services whilst offering its best support to its staff member. Our home is truly unique as we offer luxurious facilities such as our beautifully landscaped gardens and cinema room. Not to forget about the stunning views of Lansdown.
I look forward to welcoming you into our loving care community.
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