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Barchester Melbourn Springs Care Home

Hyacinth Drive, Melbourn, Royston, Cambridgeshire SG8 6FY
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The dining room always looks inviting and the food is of a very high standard.Leah G(Daughter of Resident/Service User)
Barchester Melbourn Springs Care Home, Royston
We know that he was properly loved and cared for by excellent staff at a very stressful timeJoanna B(Daughter of Resident/Service User)
Barchester Melbourn Springs Care Home, Royston
Barchester Melbourn Springs Care Home, Royston

Melbourn Springs Care Home offers residential care, dementia care and pre-bookable respite stays.

Committed, friendly and dedicated staff members provide high-quality residential care for older people who benefit from additional care and support in a warm and friendly environment.

The Memory Lane dementia care community at Melbourn Springs incorporates person-centred design in its use of colour and cues to help individuals navigate through the home, whilst thoughtful interior design features, such...  

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Care Provided by Barchester Melbourn Springs Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,250N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Melbourn Springs Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Vimukthika Welisarage (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2020

Room Information

  • Single Rooms (75)
  • Single Rooms with ensuite Wet Room (75)

Visiting

  • Please feel free to visit Melbourn Springs at any time - the door is always open! Vistiors are more than welcome to come along to the life enrichment programme of activities and join their loved one as they participate too! Please do talk to the Activities Coordinators if wishing to join in on excursions on the home Mini Bus and they will be happy to discuss this further.

Parking

  • Parking is widely available at the home.

Barchester Melbourn Springs Care Home Reviews (89)

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9.8

Barchester Melbourn Springs Care Home has a Review Score of 9.8 (9.810) out of 10, based on 37 reviews in the last 2 years. Over all time Barchester Melbourn Springs Care Home has 89 reviews.

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Showing 89 reviews matching selected criteria
Review from Mark G (Son of Resident) published on 24 August 2026 Submitted via Postal Card
Overall Experience

Understanding of Mum's needs and nothing was to much trouble. My brother and I have no worries at all our mum is in the right place. Her problems will get smaller staying here and I hope she will make new friends and enjoy herself as well as getting better.

Reply from Vimu Welisarage, General Manager at Barchester Melbourn Springs Care Home

Thank you so much for your lovely words. It really means a lot to know that you and your brother feel reassured that Mum is in the right place. We'll continue to make sure she feels supported, listened to and cared for and we'll do everything we can to help her settle in, make new friends and enjoy her time with us.

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Review from J G (Respite Resident) published on 22 July 2026 Submitted via Postal Card
Overall Experience

Lovely experience & such friendly staff

Reply from Vimu Welisarage, General Manager at Barchester Melbourn Springs Care Home

Thank you so much for your kind words! We're delighted to hear you had a lovely experience and that our team made you feel welcome. Your feedback means a lot to us.

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Review from A M (Wife of Resident) published on 8 July 2026 Submitted via Postal Card
Overall Experience
My husband was very well cared for and enjoyed the activities.

His main concern was The uncomfortable bed. He usually sleeps in a medium soft double bed so found the single bed with a firm mattress was painful for his spine and he was worried about falling out.

Reply from Feedback Team, The Feedback Team at Barchester Melbourn Springs Care Home

Thanks for taking the time to leave us a review. It's lovely to read that you felt your husband was well cared for and enjoyed the activities we have to offer at Melbourn Springs Care Home. We're sorry the bed did not meet your husbands needs, it is paramount that we meet all our residents comfort...  

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Review from Sheila W (Daughter of Resident) published on 3 June 2026 Submitted via Postal Card
Overall Experience

Since mum has been in Melbourn Springs, I have felt comfort in knowing she is in good hands. The care staff are patient, understanding and the activities team take the time to make sure all residents have the opportunity to take part in all activities.

Reply from Vimu Welisarage, General Manager at Barchester Melbourn Springs Care Home

Thank you so much for your kind words. Our team is dedicated to providing compassionate, person-centred care and we are delighted to hear that the patience and understanding shown by our care staff have made such a positive difference. We are also pleased that our activities team has helped your...  

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Review from M P (Daughter of Resident) published on 12 May 2026 Submitted via Postal Card
Overall Experience

Thank you to all the staff for making our parents' stay so comfortable. It has been our first experience of a care home and we have been very impressed by the attentiveness of the staff and the communication throughout their stay.

Reply from Vimu Welisarage, General Manager at Barchester Melbourn Springs Care Home

Thank you so much for your kind words. It means a lot to all of us to know that your parents felt comfortable and well cared for during their stay. We understand that choosing a care home for the first time is not easy, so we are especially pleased that our team's attentiveness and communication...  

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Review from Claire W (Daughter of Resident) published on 4 May 2026 Submitted via Website
Overall Experience
My dad stayed at Melbourn Springs care home after my mum passed away. It was a particularly difficult time but all of the staff were fantastic.
Our first meeting was with Mia, who showed us round the facilities. She was so professional, knowledgeable and sympathetic to our concerns.
Dad has been cared for so well by Eddie and his team. They are always available to speak with and always greet us with a smile.
The events team, Anne and Janine work so hard to give the residents a variety of activities. They are so caring and mindful of everyone's needs.
The manager Vimukthika is very professional and although dad sadly needed to be transferred, she dealt with everything sensitively and seamlessly.

I would not hesitate to recommend Melbourn Springs. What a lovely care home.

Reply from Vimu Welisarage, General Manager at Barchester Melbourn Springs Care Home

Hi Claire, Thank you so much for your kind and thoughtful words. We're so pleased that Mia was able to provide reassurance and support from the very beginning and that Eddie and the team helped your dad feel so well cared for throughout his stay. Anne and Justine will be delighted to know their...  

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Review from Gillian M (Respite Resident) published on 1 May 2026 Submitted via Postal Card
Overall Experience
On the whole this is a good care home, but it only has very hard beds so not for you if you like softness. The food is adequate and the staff are lovely. Really helpful and kind. It is a little "down market" with Bingo several times a week, but there are a lot of other occupations available. Unfortunately the garden needs a lot of attention which at present it is not getting. Could be very nice.
IMPORTANT. Needs handholds in shower - essential for safety.

STOP Lighting the "garden" at night. It is very bad for nature - plants, and the natural world. Also for the energy "crises"!

Reply from Barchester, The Feedback Team at Barchester Melbourn Springs Care Home

Thanks for taking the time to leave a review, and for sharing your comments after your stay at Melbourn Springs Care Home. We're happy to hear that you found our staff to be kind and helpful, they will be pleased. The home offers lots of activities, and our bingo once a week is a real hit with our...  

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Review from Jean L (Sister of Resident) published on 21 April 2026 Submitted via Postal Card
Overall Experience

When we visit my Sister the staff are always very welcoming and the atmosphere is very happy, there always seems to be some activity going on. Singalongs in the afternoon which we have attended and throughly enjoyed. Plus a cup of tea/coffee.

Reply from Vimu Welisarage, General Manager at Barchester Melbourn Springs Care Home

Thank you so much for your kind words. We're delighted to hear that you always feel welcomed when visiting your sister and that you enjoy the happy atmosphere in our home. It's wonderful to know that the singalongs and activities bring you joy, along with a good cup of tea or coffee! Your feedback means a lot to our team and we look forward to welcoming you again soon.

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Review from J D (Daughter of Resident) published on 13 March 2026 Submitted via Postal Card
Overall Experience

My mum came into Melbourn Springs in September 2025. Since she has been here she has been very well cared for. She has a lovely room, the whole care home is very clean. All the staff are very welcoming and nothing is too much trouble. It doesn't feel like a care home it has the feel of a really nice hotel. I would highly reccomend Melbourn Springs as a lovely care hom.

Reply from Vimu Welisarage, General Manager at Barchester Melbourn Springs Care Home

Thank you so much for your kind and thoughtful feedback. We're truly delighted to hear that your mum has settled in well since joining us in September and that you've been happy with the care she's receiving. We work hard to create a place that feels comfortable, supportive, and as homely as...  

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Review from P M (Son of Resident) published on 25 February 2026 Submitted via Postal Card
Overall Experience
Everyone has head of stories about bad care homes. None of these could possibly apply to Melbourn Springs!
I could not imagine a warmer, more comfortable or caring experience for both a resident or their family and friends.

Always a pleasure to walk in the door, and always warm smiles from the staff. The cakes are great, too!

Reply from Vimu Welisarage, General Manager at Barchester Melbourn Springs Care Home

Thank you from the bottom of our hearts for such a beautiful feedback. We know that choosing a care home is one of the most important decisions a family can make, and it means so much to hear that Melbourn Springs has exceeded your expectations. Creating a place that feels warm, comfortable, and...  

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Review from Ian L (Son of Resident) published on 29 January 2026 Submitted via Postal Card
Overall Experience

My mother was required to have respite care at Melbourn Springs at the last minute due to her husband's illness. From the appointment to view the care home, and all stages of care the manager and staff were 1st class. The management of her medicine, food services and facilities available are excellent. Thanks to everyone, we will definitely be using Melbourn Springs ago if needed! P.s communication is so important and this was also excellent.

Reply from Vimu Welisarage, General Manager at Barchester Melbourn Springs Care Home
Dear Ian
Thank you so much for your kind and thoughtful feedback. We are delighted to hear that you and your mother had such a positive experience at Melbourn Springs, especially during what must have been a very challenging time for your family.

Our team works hard to provide the highest...  

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Review from Suzanne H (Daughter of Resident) published on 20 January 2026 Submitted via Postal Card
Overall Experience
The management and staff are nothing short of fantastic. The care staff to food provided are 5 stars.

Dad is very happy never wanted to leave the "hotel" Mum was treated brilliantly in Respite car.

Reply from Vimu Welisarage, General Manager at Barchester Melbourn Springs Care Home

Thank you so much for your kind words. We're absolutely delighted to hear that both your Dad and Mum had such positive experiences with us. Knowing that your Dad felt so happy and comfortable, and that your Mum was treated brilliantly during her respite stay, truly means a lot to our whole team. Thank you again for taking the time to share your experience.

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Review from D K (Sister-in-law of Resident) published on 23 December 2025 Submitted via Postal Card
Overall Experience
Melbourn Springs is a beautiful home with hotel comforts/ Staff are very friendly and always approachable.
The entertainments offered are amazing, my sister-in-law loves to join in, and goes on outside trips too.

Enid was recently very ill and one gentleman was so good staying with her (and myself) getting her temperature down and re-dressed. Spoke to the ambulance crew etc. I think the homes atmosphere has improved since the new manager has taken over (Vimu)

Reply from Vimu Welisarage, General Manager at Barchester Melbourn Springs Care Home
Thank you so much for sharing your thoughtful comments about Melbourn Springs. We're delighted to hear that you find the home comfortable and welcoming, and that our team's friendliness and approachability have made such a positive impression.

It's wonderful to know your sister-in-law enjoys the...  

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Review from Geraldine G (Daughter of Resident) published on 8 December 2025 Submitted via Website
Overall Experience

Hi, my mum has been a resident for 4 years at Melbourne, she has been very happy there and the staff have been very attentive, the chef provides great food and the staff also seem to be happy. Sadly mum died recently and Melbourn allowed a lovely service for me and my family. I can honestly say it was the best decision I made to move mum from the North of England so that I could see her more easily, from start to the end she was in a loving setting. I would recommend to anyone considering this home for their nearest and dearest.

Reply from Vimu Welisarage, General Manager at Barchester Melbourn Springs Care Home

Thank you so much for your beautiful words and for trusting us with your mum's care over these past four years. It means more than we can express to know that she felt happy, loved, and comfortable here, and that you and your family could feel that same warmth and reassurance every time you...  

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Review from L W (Daughter of Resident) published on 25 November 2025 Submitted via Website
Overall Experience

The staff are always friendly and helpful. If there are any issues they are always resolved immediately and do not recur. My mother is very content there. There are plenty of opportunities to do activities. My mother enjoys the meals.

Reply from Vimu Welisarage, General Manager at Barchester Melbourn Springs Care Home

Thank you so much for your lovely feedback. We're delighted to hear that our team has been friendly and responsive, and that any concerns have been resolved quickly. It's wonderful to know that your mother is happy and enjoys the meals. Your feedback is genuinely appreciated and brings a smile to our whole team. Thank you for trusting us with your mothers care.

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Review from Samantha P (Daughter of Resident) published on 19 November 2025 Submitted via Website
Overall Experience
Respite care for 2 weeks faultless, amazing care, spotless facilities, first class service all round. A HUGE THANKYOU

Managerial staff enquired about everything and wanted to know everything about mum to make it the best experience for her, took time to talk to me and mum and gain lots of information to get things right.

Reply from Vimu Welisarage, General Manager at Barchester Melbourn Springs Care Home

Hi Samantha, Thank you so much for your kind words. We're delighted to hear that your mum's respite stay was such a positive experience and that our team provided the attentive care and spotless environment you describe. Our managerial staff take great pride in getting to know each individual and...  

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Review from M C (Granddaughter of Resident) published on 6 November 2025 Submitted via Website
Overall Experience
I have had daily dealings with the care home for 4.5 years ,we have seen many ups and downs with previous management more downs ,but can honestly say the new manager has gone above and beyond to help and make changes and listen and respects our opinions and explains in very true respectful manner of reason behind things ,and in a short time I am now back loving this care home I've been around other care homes and can't find anything that comes close to how this is now thank you so much, look forward to seeing more staff as the residents rise in numbers

Also a very big thank you to all staff including the cleaning team as it's so much better thank you all again

Reply from Vimu Welisarage, General Manager at Barchester Melbourn Springs Care Home

Thank you so much for your feedback. We're delighted that you feel supported and valued, that's exactly what we aim for. Your continued trust and partnership over the past 4.5 years are greatly appreciated. I'll be sure to share your message with the whole team.

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Review from M B (Wife of Resident) published on 4 November 2025 Submitted via Website
Overall Experience

My husband actually spent a week in Respite at Melbourne Springs whilst I was having a hip replacement . He was well looked after and kept safe as he suffers from PSP . He didnot want to socialise whilst there but was able to eat well at a table as he does at home . He said the Staff were lovely and friendly but he was naturally pleased to be home ! It was for peace of mind that I chose MS for his stay .

Reply from Vimu Welisarage, General Manager at Barchester Melbourn Springs Care Home
Thank you so much for taking the time to share your kind feedback. We're so pleased to hear that your husband felt safe, comfortable, and well cared for during his respite stay with us. Our team always strives to provide individualised support that respects each resident's preferences.

Its lovely...  

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Review from Paul J (Son of Resident) published on 28 October 2025 Submitted via Website
Overall Experience

An excellent care home. Very friendly and caring from management through to carers, with excellent support also from facilities organisers, friendly reception staff, etc. Always seems clean, peaceful, and welcoming when I visit my centenarian mother(frequently). They do what they can to make the resident comfortable, safe, and happy. I know from personal experience that the manager (Vimu) is genuinely caring and this flows down to the team. I'd recommend it.

Reply from Vimu Welisarage, General Manager at Barchester Melbourn Springs Care Home

Dear Paul, Thank you so much for your kind words. It's heart warming to hear that your visits with your mother are always pleasant and that she feels safe, comfortable, and happy here. Me and my whole team are dedicated to creating a caring and welcoming environment, and it's lovely to know that...  

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Review from Louis D (Brother of Resident) published on 27 October 2025 Submitted via Postal Card
Overall Experience
I am very pleased with the contact I've with all the personnel!
You are very attentafull (!) for my sister!

Thanks to all of you.

Reply from Vimu Welisarage, Acting General Manager at Barchester Melbourn Springs Care Home

Thank you so much for your kind words. We're delighted to hear that you're pleased with the contact you've had with our team and that your sister is receiving the care and attention she deserves. Our staff take great pride in supporting every resident and their family with compassion and respect. Your appreciation means a lot to us all!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 November 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (110) & Events (2)

News
  • 01 Sep 2026

    We recently enjoyed a nostalgic journey back in time during a visit to the Imperial War Museum Duxford and what a fantastic day we had! We took our mini bus...

  • 21 Aug 2026

    Recently we were treated to a wonderful visit from Mariah, who brought along her cotton candy machine for our residents to enjoy! The room was soon filled with the delicious...

  • 13 Aug 2026

    We recently went on an exciting trip to Kings Ride Stables. A renowned stable that receives high praise for their long-standing presence and dedication to their craft. Seeing our residents...

Upcoming Events

Awards / Recognitions (15)

Accreditations

There are no accreditations posted yet for Barchester Melbourn Springs Care Home.

Meet the Team (12)

Vimu Welisarage
Vimu WelisarageJob Title:Registered General ManagerJoined: 2020

Hello, my name is Vimu, and I am the Registered General Manager at Melbourn Springs.

I joined Barchester in May 2020 when I was a student at the University of South Wales. I worked at Bryn Ivor Lodge in Cardiff whilst I was studying for an MSC in Management. After I had graduated in September 2023, I transferred to Melbourn Springs.

I am really passionate about providing quality care and making sure that our residents have the best possible life here at Melbourn Springs.

Nevin Pallikkunnath
Nevin PallikkunnathJob Title:Deputy ManagerJoined: 2020

Hello, my name is Nevin, and I am the Deputy Manager at Melbourn Springs Care Home.

I began my journey with Barchester in 2020 and have been proud to grow within the company. Providing high-quality care and ensuring our residents’ happiness and well-being has always been at the heart of what I do. Supporting residents with their daily routines brings me great satisfaction, and I truly value the time spent listening to their life stories.

Alongside our dedicated team, I strive to create a warm, supportive environment where everyone feels valued, respected, and cared for like family.

Lesley Livings
Lesley LivingsJob Title:Business AdministratorJoined: 2022

Hello, my name is Lesley and I am the Administration Manager at Melbourn Springs.

I joined Barchester in 2022, and I am here to assist with all aspects attached to the administration of the home.

I have previous experience working in this role and always enjoyed working closely with people and supporting the residents, their families and friends, the staff and members of the public. If there is anything that I can do to help, please do not hesitate to ask. I look forward to meeting you and welcoming you to Melbourn Springs very soon.

Uvaraj Nachimuthu
Uvaraj NachimuthuJob Title:Head ChefJoined: 2023

My name is Uvaraj Nachimuthu, but everyone calls me Raj, and I am proud to be the Head Chef at Melbourn Springs Care Home. I first joined Melbourn Springs two years ago as a Kitchen Assistant, and through hard work and passion for cooking, I’ve grown into my current role.

Cooking has always been my love, and I am dedicated to providing our residents with high-quality, nutritious, and delicious meals every day. Seeing the smiles on their faces when they enjoy the food is the most rewarding part of my job.

At Melbourn Springs, food is more than just a meal—it’s about care, comfort, and community

Rob Northover
Rob NorthoverJob Title:Head of MaintenanceJoined: 2020

Hello, my name is Rob and I am the Head of Maintenance here at Melbourn Springs.

Helping to make our home inviting, comfortable and safe for our residents, relatives, guests and colleagues is absolutely paramount to me.

I am exceptionally proud to work for Barchester and am committed to maintaining the highest standards in everything that we do for those who have chosen to make Melbourn Springs their home.

If there is anything that I can do to help when you visit please do not hesitate to ask and I look forward to meeting you all very soon.

Anne Gardiner
Anne GardinerJob Title:Activities LeadJoined: 2024

Hello. My name is Anne and I am the Activities Lead here at Melbourn Springs.

Alison Goodwin
Alison GoodwinJob Title:Head of HousekeepingJoined: 2020

Hello, my name is Alison and I am the Head of Housekeeping here at Melbourn Springs.

I started my career with Barchester when Melbourn Springs first opened in 2020 and have progressed to Head of Housekeeping. I pride myself on leading a team to keep our lovely home looking clean and sparkly every day.

The highlight of my day is always speaking to residents about their lives and also keeping them updated on my allotment.

Laura Wallace
Laura WallaceJob Title:Team LeaderJoined: 2020

Hello, my name is Laura and I am a Team Leader here at Melbourn Springs.

I joined Barchester in 2020 and have been so impressed by the outstanding training and support that the company provide for their staff.

I really enjoy getting to know our residents and making sure that they are always well cared for to enable them to settle comfortably in their new home - making every day they spend with us the best it possibly can be.

Rebecca Isle
Rebecca IsleJob Title:Team LeaderJoined: 2023

Hello, my name is Rebecca and I am a Team Leader here at Melbourn Springs. I joined Barchester at the end of 2023. I started my career in caring for the elderly many years ago and always enjoy spending time with our residents and like to ensure they receive the highest quality of care. I aim to make Melbourn Springs a home away from home for our residents and to help support them with their daily routines.

Eddy Odai
Eddy OdaiJob Title:Team LeaderJoined: 2024

Hello, my name is Eddy and I am a Team Leader at Melbourn Springs.

I have been with the company since permanently since August 2024 having previously been working at a bank member of staff.

My ultimate goal at Melbourn Springs is to ensure that every resident gets the most out of every day and I strive to ensure that I am doing all I can do every day for the benefit of the residents.

Andrew Gowan
Andrew GowanJob Title:Senior Care AssistantJoined: 2021

Hello, my name is Andrew and I am a Senior Care Assistant here at Melbourn Springs.

I have worked in the care of elderly people for many years now and joined Barchester in 2021.

Melbourn Springs is unlike any other place that I have worked previously and the standards and training are absolutely exceptional. I thoroughly enjoy working alongside the team here at the home to provide the best care for our residents every single day!

Astra Brace-Day
Astra Brace-DayJob Title:Home Services AdvisorJoined: 2026

Hello my name is Astra Brace-Day and I am the Home Services Advisor here at Melbourn Springs.

With over 10 years experience in the care sector, I bring with me a wealth of knowledge and experience.

I understand that choosing the right home for yourself or a loved one is a significant decision. It is my pleasure to guide and support you through the enquiry to admission process. As Home Services Advisor I will create community links embedding our home in our community.

I am proud to be part of the Melbourn Springs team.

Frequently Asked Questions about Barchester Melbourn Springs Care Home

What types of Care is Barchester Melbourn Springs Care Home registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barchester Melbourn Springs Care Home have?

There are 75 Single Rooms.

What are the Facilities & Services at Barchester Melbourn Springs Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Barchester Melbourn Springs Care Home to the centre of Royston?

2.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Melbourn Springs Care Home to verify any information. View our terms and conditions. Barchester Melbourn Springs Care Home has an Enhanced Service -more info.