






Welcome to Figbury Lodge. At Figbury Lodge the team aim to run a service that delivers the type of care that they would want for their own loved ones.
The service manager, team leaders, administrators, support workers, domestics, cooks, activities champions and maintenance operatives ensure that they have considered all angles of making Figbury Lodge as much of a home as possible.
Figbury Lodge, in Canford Heath, will provide 50 care...
Welcome to Figbury Lodge. At Figbury Lodge the team aim to run a service that delivers the type of care that they would want for their own loved ones.
The service manager, team leaders, administrators, support workers, domestics, cooks, activities champions and maintenance operatives ensure that they have considered all angles of making Figbury Lodge as much of a home as possible.
Figbury Lodge, in Canford Heath, will provide 50 care and 10 nursing beds, alongside 20 intermediate beds – a bridge between hospital and home – 10 of which will also be nursing.
Four accommodation wings incorporating various communal areas.
- 80 beds with private bathroom facilities.
- A multi-purpose room for activities and events.
- Separate dining rooms, lounges and quiet spaces.
- Large fully landscaped courtyard garden with outdoor seating and a seaside themed garden area
- Pitch and putt, a hobby shed and raised planting beds.
- a community hub and facilities which will be accessible to members of the wider community.
- A hairdressing salon and shop.
- A giant chessboard.
The home will offer enhanced support and facilities to Poole residents, including rehabilitation with clients accepted on a referral basis by the NHS and the Council.
Care Provided by Figbury Lodge
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Gardens
Funding & Fees
Contact Figbury Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Group / Owner
- Shaw Healthcare
- Private Owned
Person in charge
- Kim Harris (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2019
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Figbury Lodge Reviews (71)
Figbury Lodge has a Review Score of 9.7 (9.728) out of 10, based on 23 reviews in the last 2 years.
Over all time Figbury Lodge has 71 reviews.
My mother was admitted to Figbury Lodge as a long term resident in April 2026. She required care as had dementia + colon cancer. The staff & manager were all amazing and nothing was too much trouble to make sure Mum was comfortable + safe. Mum was moved to the 'Robin' wing in August to receive end...
My mother was admitted to Figbury Lodge as a long term resident in April 2026. She required care as had dementia + colon cancer. The staff & manager were all amazing and nothing was too much trouble to make sure Mum was comfortable + safe. Mum was moved to the 'Robin' wing in August to receive end of life nursing care. Again, the nurses and staff really cared about my mum and allowed me to stay overnight with her in the last week of her life. Which was such a comfort for me & Mum.
Thank you, Hayley, for your kind and heartfelt review. We're so pleased that your mum was comfortable and well cared for at Figbury Lodge, and that we could support you both during such a difficult time. Your lovely words about our team mean a great deal to us and will be shared with everyone.
My Mother was in Figbury Lodge for 4 Months and the Care She recived was outstanding. She loved it there. She ate well and didn't want to leave. So Sad She was moved on.
My Mother was in Figbury Lodge for 4 Months and the Care She recived was outstanding. She loved it there. She ate well and didn't want to leave. So Sad She was moved on.
Thank you so much for your kind words. We're delighted to hear your Mother was so happy and well cared for at Figbury Lodge. It means a lot to know she enjoyed her time with us.
Figbury Lodge
Fantastic
Figbury Lodge
Fantastic
Thank you so much for your wonderful words! We're delighted to hear that Figbury Lodge feels like a true home and that you feel part of our family. Your kind feedback means so much to our whole team.
Thank you all
Thank you all
Thank you for sharing such a wonderful story. We're so pleased to hear how the team at Figbury Lodge supported you in getting back to your music. It's lovely to see you now sharing your passion with others and giving something back.
The staff were excellent during the whole period of my stay. Very polite and eager to make residents happy.
The staff were excellent during the whole period of my stay. Very polite and eager to make residents happy.
Thank you for your kind review. We are pleased to hear you found our staff excellent, polite and focused on residents' happiness during your stay. Your feedback is greatly appreciated.
This is my mums second week at Figbury and for my mum, who has dementia, loves the social aspect and has made some lovely friends there. The carers are so lovely and caring and understands everyone's needs. My mum seems to be a different person in a good way
This is my mums second week at Figbury and for my mum, who has dementia, loves the social aspect and has made some lovely friends there. The carers are so lovely and caring and understands everyone's needs. My mum seems to be a different person in a good way
Thank you so much for your kind words. It's wonderful to hear your mum is enjoying the social side and feeling so happy and supported. We're delighted to have her with us
Figbury Lodge is an asset to Conford Heath. I have been very welcomed by all the staff, and everyone has the most beaming smile. I have never felt more safe. It is so homely and all the residents are lovely. Food is amazing, and it's easy to make changes.
Figbury Lodge is an asset to Conford Heath. I have been very welcomed by all the staff, and everyone has the most beaming smile. I have never felt more safe. It is so homely and all the residents are lovely. Food is amazing, and it's easy to make changes.
Thank you so much for your kind words. We're delighted you feel so welcome and at home at Figbury Lodge - it's wonderful to hear that our team and environment make you feel safe and comfortable.
My brother Ian passed away at Figbury Lodge in February 26. During the final weeks of his life he was kept very comfortable and treated with dignity. The family were also treated with kindness during all their visits.
My brother Ian passed away at Figbury Lodge in February 26. During the final weeks of his life he was kept very comfortable and treated with dignity. The family were also treated with kindness during all their visits.
Thank you for sharing your experience. We are honoured to have cared for Ian and are glad he was kept comfortable and treated with dignity, and that your family felt supported throughout.
I would like to say a very heartfelt thanks to the staff of Lark Ward especially Katie, David and Kelly. They cared for my Dad, Gordon in the last months of his life with compassion, dignity, empathy but with a touch of humour and banter that Gordon enjoyed. They were really supportive to our...
I would like to say a very heartfelt thanks to the staff of Lark Ward especially Katie, David and Kelly. They cared for my Dad, Gordon in the last months of his life with compassion, dignity, empathy but with a touch of humour and banter that Gordon enjoyed. They were really supportive to our family and always had a smile. Once again, thank you.
Thank you so much for your heartfelt message. We're deeply honoured to have cared for your dad, Gordon, during such a difficult time. Katie, David, Kelly, and the entire team will be touched by your kind words. It's wonderful to hear that their care, compassion, and even a bit of humour brought comfort to both Gordon and your family. Thank you again for sharing your experience.
Overall, Figbury Lodge is good, and the staff are very caring, kind and helpful, but unfortunately, as with hospitals/care homes, there is a shortage of staff, especially during meal times and staff breaks. My husband often had to wait longer than he should for repositioning, pad changes and being...
The carpet was extremely stained and dirty in the room.
Thank you for taking the time to share your detailed feedback. We're pleased to hear that you found our team caring, kind and helpful, and we truly appreciate you highlighting areas where we can improve. Your comments regarding staffing levels at busy times, communication between teams, care routines and the condition of the room have been noted and will be reviewed carefully.
My Nan recently had a stayed at figbury lodge for 8weeks. she often told us when we went to visit that the carers were good to her and some staff felt like family and she enjoyed having a good laugh each day with them. She was very anxious when she first arrived at figbury but she soon settled....
My Nan recently had a stayed at figbury lodge for 8weeks. she often told us when we went to visit that the carers were good to her and some staff felt like family and she enjoyed having a good laugh each day with them. She was very anxious when she first arrived at figbury but she soon settled. Would highly recommend this care home.
Thank you for your kind review! We're so glad to hear your Nan felt settled and well cared for during her stay. It's great that she enjoyed her time with the team - we really appreciate your recommendation!
I would like to thank all The staff at Figbury you made my mother inlaw so welcome while she was there , she was sad to leave you and she would like to thank you all very much for all your support and looking after her
I would like to thank all The staff at Figbury you made my mother inlaw so welcome while she was there , she was sad to leave you and she would like to thank you all very much for all your support and looking after her
Thank you for your lovely message! We're so happy to hear your mother-in-law felt so welcome and supported during her time at Figbury. It's always a pleasure to care for our residents, and we'll be sure to pass along your thanks to the team. Wishing her all the best!
My mum Sheila has just spent 10 weeks in Figbury and we as a family have been very pleased with all the care she has received , she was very happy in there once she settled in , it is very clean and she was happy with the food . A special thankyou to nurse Ray who went out of his way to help her
My mum Sheila has just spent 10 weeks in Figbury and we as a family have been very pleased with all the care she has received , she was very happy in there once she settled in , it is very clean and she was happy with the food . A special thankyou to nurse Ray who went out of his way to help her
Thank you so much for your kind words. We're so glad to hear your mum felt happy and well cared for during her time at Figbury. It's great to know she was comfortable and enjoyed the food. We'll be sure to pass along your special thanks to Nurse Ray - we're lucky to have him on our team!
Lives at figbury on a permanent basis this is his home where he thoroughly enjoys taking part in activities.His taste of food is catered for at all times.On every visit he appears happy with the care he is receiving.
Lives at figbury on a permanent basis this is his home where he thoroughly enjoys taking part in activities.His taste of food is catered for at all times.On every visit he appears happy with the care he is receiving.
Thank you for your kind feedback. We are delighted to hear that he enjoys his time at Figbury and feels at home. It is wonderful to know that he takes part in activities and that his care and dietary preferences are meeting his needs. We will continue to ensure he is happy and well looked after.
Staff very happy and caring, and most welcoming to visitors.
Staff very happy and caring, and most welcoming to visitors.
Thank you for leaving us this kind review, we really appreciate it!
As my Mum has only been in Figbury Lodge a few days, this is my first impression. Friendly, helpful staff and very clean throughout. The lovely large, bright room with on suite wet room makes my mum's mobility issues so much easier. The gorgeous enclosed grounds are a bonus for the residents.
As my Mum has only been in Figbury Lodge a few days, this is my first impression. Friendly, helpful staff and very clean throughout. The lovely large, bright room with on suite wet room makes my mum's mobility issues so much easier. The gorgeous enclosed grounds are a bonus for the residents.
Thank you so much for sharing your first impressions with us! We're so happy to hear that your mum is settling in well at Figbury Lodge. Our team works hard to ensure a welcoming and supportive environment, and it's great to know that the spacious room, en-suite wet room, and beautiful grounds are...
Thank you so much for sharing your first impressions with us! We're so happy to hear that your mum is settling in well at Figbury Lodge. Our team works hard to ensure a welcoming and supportive environment, and it's great to know that the spacious room, en-suite wet room, and beautiful grounds are making a positive difference for your mum's comfort and mobility. We truly appreciate your kind words and look forward to continuing to care for your mum.
Overall good care of my brother
Overall good care of my brother
Thank you for taking the time to leave us a review.
Staff very helpful nothing is too much trouble nothing is to much trouble the care my mum gets is excellent the staff are very friendly caring and look after mum
Staff very helpful nothing is too much trouble nothing is to much trouble the care my mum gets is excellent the staff are very friendly caring and look after mum
Thank you so much for your wonderful review. We're thrilled to hear that you're happy with the care your mum is receiving. Our team works hard to ensure that all our residents feel well cared for and supported, so it's heartwarming to know that your mum is enjoying such a positive experience.
Such a lovely care home, very clean and modern. The staff are amazing and always happy to answer questions. There is a hairdresser here on Tuesdays and chiropodist on Thursdays once a fortnight lots of activities going on and a car park outside the home.
Such a lovely care home, very clean and modern. The staff are amazing and always happy to answer questions. There is a hairdresser here on Tuesdays and chiropodist on Thursdays once a fortnight lots of activities going on and a car park outside the home.
Thank you so much for your lovely review. We're thrilled to hear that you're enjoying your experience with us. It's great to know that you find our care home clean, modern, and welcoming, and that our staff have been helpful and attentive.We're also glad that you've been able to take advantage of...
Thank you so much for your lovely review. We're thrilled to hear that you're enjoying your experience with us. It's great to know that you find our care home clean, modern, and welcoming, and that our staff have been helpful and attentive.We're also glad that you've been able to take advantage of the various services we offer, such as the hairdresser and chiropodist, as well as the activities on offer. It's important to us that everyone has access to all they need for comfort and enjoyment.
My father has been in Figbury Lodge for almost a month now. I am very pleased with the way dad is looked after; he seems happy and contented, and most of all, he is in a safe environment with great staff and a happy atmosphere. Thank you to all the staff who care for my dad. A huge pat on the back...
My father has been in Figbury Lodge for almost a month now. I am very pleased with the way dad is looked after; he seems happy and contented, and most of all, he is in a safe environment with great staff and a happy atmosphere. Thank you to all the staff who care for my dad. A huge pat on the back to you all.
Thank you so much for your kind words. We're delighted to hear that your father is happy, contented, and feels safe at Figbury Lodge. It's wonderful to know that the staff and atmosphere have made such a positive impact. We truly appreciate your recognition of our team, and we'll continue to provide the best care for your father. Thank you once again for your support and trust in us.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 May 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Figbury Lodge.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Figbury Lodge.
Accreditations
There are no accreditations posted yet for Figbury Lodge.
Meet the Team (1)

Hi, I’m Kim, and I manage Figbury Lodge. I oversee everything from daily operations to staff coordination, ensuring the home runs smoothly and...
Hi, I’m Kim, and I manage Figbury Lodge. I oversee everything from daily operations to staff coordination, ensuring the home runs smoothly and everyone is comfortable. My goal is to make sure everything is in order, so you can focus on enjoying your space.
Frequently Asked Questions about Figbury Lodge
What types of Care is Figbury Lodge registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Figbury Lodge have?
There are 80 Single Rooms.
What are the Facilities & Services at Figbury Lodge?
Gardens is one of the Facilities & Services.
How far is Figbury Lodge to the centre of Poole?
2.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Figbury Lodge to verify any information. View our terms and conditions. Figbury Lodge has an Enhanced Service -what an Enhanced Service includes.