






Welcome to Figbury Lodge. At Figbury Lodge the team aim to run a service that delivers the type of care that they would want for their own loved ones.
The service manager, team leaders, administrators, support workers, domestics, cooks, activities champions and maintenance operatives ensure that they have considered all angles of making Figbury Lodge as much of a home as possible.
Figbury Lodge, in Canford Heath, will provide 50 care...
Care Provided by Figbury Lodge
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Gardens
Funding & Fees
Contact Figbury Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Shaw Healthcare
- Private Owned
Person in charge
- Kim Harris(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2019
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Figbury Lodge Reviews (67)
Figbury Lodge has a Review Score of 9.7 (9.745) out of 10, based on 21 reviews in the last 2 years.
Over all time Figbury Lodge has 67 reviews.
The staff were excellent during the whole period of my stay. Very polite and eager to make residents happy.
Thank you for your kind review. We are pleased to hear you found our staff excellent, polite and focused on residents' happiness during your stay. Your feedback is greatly appreciated.
This is my mums second week at Figbury and for my mum, who has dementia, loves the social aspect and has made some lovely friends there. The carers are so lovely and caring and understands everyone's needs. My mum seems to be a different person in a good way
Thank you so much for your kind words. It's wonderful to hear your mum is enjoying the social side and feeling so happy and supported. We're delighted to have her with us
Figbury Lodge is an asset to Conford Heath. I have been very welcomed by all the staff, and everyone has the most beaming smile. I have never felt more safe. It is so homely and all the residents are lovely. Food is amazing, and it's easy to make changes.
Thank you so much for your kind words. We're delighted you feel so welcome and at home at Figbury Lodge - it's wonderful to hear that our team and environment make you feel safe and comfortable.
My brother Ian passed away at Figbury Lodge in February 26. During the final weeks of his life he was kept very comfortable and treated with dignity. The family were also treated with kindness during all their visits.
Thank you for sharing your experience. We are honoured to have cared for Ian and are glad he was kept comfortable and treated with dignity, and that your family felt supported throughout.
I would like to say a very heartfelt thanks to the staff of Lark Ward especially Katie, David and Kelly. They cared for my Dad, Gordon in the last months of his life with compassion, dignity, empathy but with a touch of humour and banter that Gordon enjoyed. They were really supportive to our family and always had a smile. Once again, thank you.
Thank you so much for your heartfelt message. We're deeply honoured to have cared for your dad, Gordon, during such a difficult time. Katie, David, Kelly, and the entire team will be touched by your kind words. It's wonderful to hear that their care, compassion, and even a bit of humour brought comfort to both Gordon and your family. Thank you again for sharing your experience.
The carpet was extremely stained and dirty in the room.
Thank you for taking the time to share your detailed feedback. We're pleased to hear that you found our team caring, kind and helpful, and we truly appreciate you highlighting areas where we can improve. Your comments regarding staffing levels at busy times, communication between teams, care routines and the condition of the room have been noted and will be reviewed carefully.
My Nan recently had a stayed at figbury lodge for 8weeks. she often told us when we went to visit that the carers were good to her and some staff felt like family and she enjoyed having a good laugh each day with them. She was very anxious when she first arrived at figbury but she soon settled. Would highly recommend this care home.
Thank you for your kind review! We're so glad to hear your Nan felt settled and well cared for during her stay. It's great that she enjoyed her time with the team - we really appreciate your recommendation!
I would like to thank all The staff at Figbury you made my mother inlaw so welcome while she was there , she was sad to leave you and she would like to thank you all very much for all your support and looking after her
Thank you for your lovely message! We're so happy to hear your mother-in-law felt so welcome and supported during her time at Figbury. It's always a pleasure to care for our residents, and we'll be sure to pass along your thanks to the team. Wishing her all the best!
My mum Sheila has just spent 10 weeks in Figbury and we as a family have been very pleased with all the care she has received , she was very happy in there once she settled in , it is very clean and she was happy with the food . A special thankyou to nurse Ray who went out of his way to help her
Thank you so much for your kind words. We're so glad to hear your mum felt happy and well cared for during her time at Figbury. It's great to know she was comfortable and enjoyed the food. We'll be sure to pass along your special thanks to Nurse Ray - we're lucky to have him on our team!
Lives at figbury on a permanent basis this is his home where he thoroughly enjoys taking part in activities.His taste of food is catered for at all times.On every visit he appears happy with the care he is receiving.
Thank you for your kind feedback. We are delighted to hear that he enjoys his time at Figbury and feels at home. It is wonderful to know that he takes part in activities and that his care and dietary preferences are meeting his needs. We will continue to ensure he is happy and well looked after.
Staff very happy and caring, and most welcoming to visitors.
Thank you for leaving us this kind review, we really appreciate it!
As my Mum has only been in Figbury Lodge a few days, this is my first impression. Friendly, helpful staff and very clean throughout. The lovely large, bright room with on suite wet room makes my mum's mobility issues so much easier. The gorgeous enclosed grounds are a bonus for the residents.
Thank you so much for sharing your first impressions with us! We're so happy to hear that your mum is settling in well at Figbury Lodge. Our team works hard to ensure a welcoming and supportive environment, and it's great to know that the spacious room, en-suite wet room, and beautiful grounds are...
Overall good care of my brother
Thank you for taking the time to leave us a review.
Staff very helpful nothing is too much trouble nothing is to much trouble the care my mum gets is excellent the staff are very friendly caring and look after mum
Thank you so much for your wonderful review. We're thrilled to hear that you're happy with the care your mum is receiving. Our team works hard to ensure that all our residents feel well cared for and supported, so it's heartwarming to know that your mum is enjoying such a positive experience.
Such a lovely care home, very clean and modern. The staff are amazing and always happy to answer questions. There is a hairdresser here on Tuesdays and chiropodist on Thursdays once a fortnight lots of activities going on and a car park outside the home.
Thank you so much for your lovely review. We're thrilled to hear that you're enjoying your experience with us. It's great to know that you find our care home clean, modern, and welcoming, and that our staff have been helpful and attentive.We're also glad that you've been able to take advantage of...
My father has been in Figbury Lodge for almost a month now. I am very pleased with the way dad is looked after; he seems happy and contented, and most of all, he is in a safe environment with great staff and a happy atmosphere. Thank you to all the staff who care for my dad. A huge pat on the back to you all.
Thank you so much for your kind words. We're delighted to hear that your father is happy, contented, and feels safe at Figbury Lodge. It's wonderful to know that the staff and atmosphere have made such a positive impact. We truly appreciate your recognition of our team, and we'll continue to provide the best care for your father. Thank you once again for your support and trust in us.
On the whole, we are satisfied with the service. My husband is a difficult resident mainly to due his frustration due to lack of mobility. We had had a number of issues, but now mainly been resolved.
Thank you for taking the time to share your feedback. We're glad to hear that, overall, you're satisfied with the service we provide. We understand that frustration can arise due to mobility challenges, and we truly appreciate your patience and understanding as we work together to address any...
We could not ask for a better care home for my mother during her last few months. All the staff, without exception, were not only caring but also polite, helpful and accommodating. The transition from hospital to care home and onward to the funeral directors was seamless and carried out with respect and dignity. We would thoroughly recommend Figbury lodge.
Thank you for leaving us this really kind review about the care of your mother. It really means a lot to us and the team will be touched to read it.
Sadly my husband wasn't at Figbury Lodge for very long as he passed away in May, but for the few months he was there he was treated with dignity and respect and given the very best care. On my husband's passing, I felt I was supported by the whole team at such a sad time. I go back and visit now and again and always feel welcome. Thank you to everyone.
Thank you for taking the time to leave us a review, the team really appreciate it. We are so sorry for the loss of your husband.
My mum was admitted as a resident at Figbury Lodge to enable my husband and I some respite whilst taking a break. I cannot thank Figbury Lodge enough for the care my mum received during this period. The staff I feel went over and above to ensure mum's anxiety about being placed here (or any home) was negated by their care, respect, and humility. Mum's last words whilst saying goodbye to the other residents were "see you again". I think this says and speaks for itself of both her and our experience.
Thank you for leaving us such a kind review about the care for your mum, I will pass your lovely comments on to the rest of the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 May 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Figbury Lodge.
There are no upcoming events for Figbury Lodge.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Figbury Lodge.
Accreditations
There are no accreditations posted yet for Figbury Lodge.
Meet the Team (1)

Hi, I’m Kim, and I manage Figbury Lodge. I oversee everything from daily operations to staff coordination, ensuring the home runs smoothly and everyone is comfortable. My goal is to make sure everything is in order, so you can focus on enjoying your space.
Frequently Asked Questions about Figbury Lodge
What types of Care is Figbury Lodge registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Figbury Lodge have?
There are 80 Single Rooms.
What are the Facilities & Services at Figbury Lodge?
Gardens is one of the Facilities & Services.
How far is Figbury Lodge to the centre of Poole?
2.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Figbury Lodge to verify any information. View our terms and conditions. Figbury Lodge has an Enhanced Service -more info.