






Welcome to Figbury Lodge. At Figbury Lodge the team aim to run a service that delivers the type of care that they would want for their own loved ones.
The service manager, team leaders, administrators, support workers, domestics, cooks, activities champions and maintenance operatives ensure that they have considered all angles of making Figbury Lodge as much of a home as possible.
Figbury Lodge, in Canford Heath, will provide 50 care...
Care Provided by Figbury Lodge
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Gardens
Funding & Fees
Contact Figbury Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Shaw Healthcare
- Private Owned
Person in charge
- Kim Harris (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2019
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Figbury Lodge Reviews (70)
Figbury Lodge has a Review Score of 9.8 (9.776) out of 10, based on 23 reviews in the last 2 years.
Over all time Figbury Lodge has 70 reviews.
As I was in Figbury Lodge during the lockdown, there weren't any activities. I did not pay for my stay so cannot comment on value for money. I was well looked after and am very grateful. The Occupational Therapists were excellent.
On behalf of my Mother who resided at Figbury Lodge she and I had no complaints about the excellent care she received. I was able to telephone regularly and unless at a time care was being given, I could always have a chat with mum on the phone. Very friendly and helpful staff who made you feel at home when I visited. I am extremely grateful to the care Figbury Lodge staff gave to mum, thank you all.
Ever since she has moved in the staff of Figbury Lodge have bent over backwards to provide support for her. She is cared for with a lovely personal touch that I see each time we have a video call with her.
Figbury Lodge have been great at helping us to connect in a meaningful way with my mum during the pandemic offering us video calls each week. As there are four daughters it means we can all talk to her and see her on the call which we appreciate so very much.
The distance and lack of in person contact has been hard but Figbury Lodge and their staff's caring attention has made this period a little easier! I look forward to being able to thank all the staff in person one day!
My father was admitted following a fall at home. He appreciated the support in regarding his independence and valued how the staff treated him (with respect). For my part, I was in regular contact with the home, and they made every effort to keep me informed, despite the huge pressure the Covid-19 crisis placed on them. The level of care and compassion given was excellent.
A really lovely home. Mum settled in well and we're delighted that she is so well cared for. Without exception, all the staff we've encountered have been professional, welcoming, cheerful, polite and caring to Mum but also to Dad and us (daughters), and the grandchildren too. Facilities are great, lovely ensuite rooms, everywhere is really fresh and clean. Food is excellent, with individuals' likes/dislikes and changing dietary needs accommodated. Afternoon tea and cake is a big hit. Lovely range of activities available which are interesting and stimulating. Nice community links too (pre-Covid of course). Current Covid restrictions have been a massive challenge but one the home has handled so well. Most importantly, they've kept everyone safe. Lack of visitors has put a huge strain on the staff and they have done everything practically feasible to facilitate contact between residents and their loved ones. Thank you, well done to you all, you're doing a great job in difficult times.
In a caring profession, its outrageous loved ones are denied contact in a safe environment when other care homes are going out of their way to help residents.
Would not send anyone to live in this establishment.
They failed in recent official care homes checks as not meeting standards. A disgrace.
My dad has been with you since October 2019, and he has settled in very well. He always seems very happy when I visit, and the staff are very friendly, kind and willing to help when there is a problem. The home is very tidy and clean. I would highly recommend this home to anyone. My dad loves the activities they do and been out in the garden when the weather is nice as they have a big outdoor area.
Everybody was so kind and caring for my Mum and family during very difficult times. First-class care home. First-class facilities and first-class staff.
Our experience is very good, home is clean, the staff are all lovely and very friendly and will help with anything we ask for. Food is nice, plenty of tea, coffee, fruit juice for visitors and residents all times of the day.
My husband seemed to settle very quickly. Staff are always busy. Bedroom and wet floor bathroom like being in a hotel! As in past experience elsewhere, the laundry system could be improved. My husbands always seem to lose clothes.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 May 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Figbury Lodge.
Awards / Recognitions (0)
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Accreditations
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Meet the Team (1)

Hi, I’m Kim, and I manage Figbury Lodge. I oversee everything from daily operations to staff coordination, ensuring the home runs smoothly and everyone is comfortable. My goal is to make sure everything is in order, so you can focus on enjoying your space.
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