






Welcome to Figbury Lodge. At Figbury Lodge the team aim to run a service that delivers the type of care that they would want for their own loved ones.
The service manager, team leaders, administrators, support workers, domestics, cooks, activities champions and maintenance operatives ensure that they have considered all angles of making Figbury Lodge as much of a home as possible.
Figbury Lodge, in Canford Heath, will provide 50 care...
Care Provided by Figbury Lodge
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Gardens
Funding & Fees
Contact Figbury Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Shaw Healthcare
- Private Owned
Person in charge
- Kim Harris (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2019
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Figbury Lodge Reviews (70)
Figbury Lodge has a Review Score of 9.8 (9.776) out of 10, based on 23 reviews in the last 2 years.
Over all time Figbury Lodge has 70 reviews.
We could not ask for a better care home for my mother during her last few months. All the staff, without exception, were not only caring but also polite, helpful and accommodating. The transition from hospital to care home and onward to the funeral directors was seamless and carried out with respect and dignity. We would thoroughly recommend Figbury lodge.
Thank you for leaving us this really kind review about the care of your mother. It really means a lot to us and the team will be touched to read it.
Sadly my husband wasn't at Figbury Lodge for very long as he passed away in May, but for the few months he was there he was treated with dignity and respect and given the very best care. On my husband's passing, I felt I was supported by the whole team at such a sad time. I go back and visit now and again and always feel welcome. Thank you to everyone.
Thank you for taking the time to leave us a review, the team really appreciate it. We are so sorry for the loss of your husband.
My mum was admitted as a resident at Figbury Lodge to enable my husband and I some respite whilst taking a break. I cannot thank Figbury Lodge enough for the care my mum received during this period. The staff I feel went over and above to ensure mum's anxiety about being placed here (or any home) was negated by their care, respect, and humility. Mum's last words whilst saying goodbye to the other residents were "see you again". I think this says and speaks for itself of both her and our experience.
Thank you for leaving us such a kind review about the care for your mum, I will pass your lovely comments on to the rest of the team.
Some of the staff really cared, while others I felt were just doing a job. When my mum didn't eat I fed her, which is what a staff member could do as I can't visit very often. The rooms are lovely. I had to wash her drinking glass as it was dirty and she had the same one for several days.
Thank you for taking the time to leave us a review. I will pass your feedback on.
My dad has only been here for a few weeks and I feel very happy with his care. The carers are lovely and friendly.
Thank you for taking the time to leave us this lovely review about the care of your dad. Our team will be touched to read it.
During the evening meal get-together, everyone was really friendly and made my nan smile and laugh. The carers seem to really get to know who they are looking after and make them feel at home.
Thank you for taking the time to leave us this lovely review, our team will be touched to read it.
My husband came here in April and I have found that all the staff are very friendly towards him and me. He cannot talk very well and they are very patient in trying to understand what he is saying.
Thank you for leaving these kind words, the whole team really appreciate it.
My father-in-law has been at Figbury for nearly 2 years. He is so happy here and well cared for. They treat all the residents as individuals, with dignity and respect. I could not wish for a better home.
Thank you for taking the time to write us this lovely review about the care of your father-in-law. The team will be touched to read it.
Grandmother has been at Figbury for over a year and it’s well looked after by the staff. The facility are very good. Always clean and tidy. Would totally recommend this home to anyone who has a family member in need.
Thank you so much for leaving us a review about the care of your grandmother, the team will be touched to read this.
My Dad has been a resident at this care home for almost a year and a half. He is happy, safe, and well cared for here, and is a very lovely environment to be in and visit. We very much enjoy attending the excellent activity sessions held by the activities coordinator who is exceptional at her job - she is a gem to this care home. I have even been happy to bring along my children and our pets (dog, hamster, tortoise) to this home where I feel they are happy to see their Grandad being well cared for and enjoying being with the other residents. The only negative thing is that sometimes there is never enough care staff to meet the needs of the residents.
Thank you for taking the time to write us a review, we really appreciate it. We are so pleased to hear that your dad feels happy and safe here with us at Figbury Lodge. Your feedback will be passed on.
This is only my second visit, therefore some boxes to cross are not applicable. I have been impressed so far, good cleanliness, warm and friendly staff. Excellent curry evening. Nice atmosphere, rooms good, wet room excellent, ample parking, security excellent.
Thank you for taking the time to leave us this lovely review, it really means a lot to the whole team.
Since my husband has been at Figbury Lodge, the staff and carers have looked after him so well. I know on days when my husband wears a specific shirt who the carer is ! My husband loves his music and when he goes to activities, it brings out the best in him. I do see, first-hand, what staff and carers do as I am there quite a lot. My husband and myself can't thank you all enough for your kindness and support! Only one small wish and that's a minibus to take a few residents out for an outing. I know this can be difficult and understand fully expensive.
Thank you for taking the time to leave us this brilliant review. We are so delighted to hear that your husband is enjoying our activities. Your feedback will be passed on.
We came to visit out friend on the curry night and we had a lovely time. Everyone was really friendly and the food was fantastic. We were very impressed with how nice the activity room was and everywhere was so clean! We were shown our friend's room and it was homely and comfy looking. All in all, we had a great time.
Thank you for leaving this lovely review, we are glad you enjoyed curry night! You are welcome any time.
We are always very welcome when we visit and the facilities are kept extremely clean and well presented. the staff although very busy make time to talk with us and address any issues or questions we have. Figbury Lodge has a friendly family atmosphere.
Thank you for leaving us this lovely review. Your kind words will be passed onto the rest of the team.
Attended the curry night with my family to see a resident. The staff were very friendly and hospitable. Providing a great service with drinks and food and encouraged us to be social with the other residents. Facilities were great and everyone had a smile on them.
Thank you for leaving us this lovely review. Your kind words will be passed onto the rest of the team.
What fun! There are so many smiles on staff and resident's faces. It is so good to see my mum so happy and looked after. It is reassuring to know that her emotional needs are met as well as her physical. Great place!
Thank you for leaving us this lovely review. Your kind words will be passed onto the rest of the team.
Making it possible for some normality and providing a way to have a family meal in a space where Nan felt comfortable was very much appreciated.
Thank you for leaving us this lovely review. Your kind words will be passed onto the rest of the team.
The staff have impressed me with confidence in saying that my friend will be well cared for.
Thank you for leaving us this lovely review. Your kind words will be passed onto the rest of the team.
My mother-in-law is very happy at Figbury. I couldn't ask for a better home for her to be in. She really enjoys all of the activities. I've worked in a lot of care homes and I think this is definitely one of the best.
Thank you for leaving us this lovely review. Your kind words will be passed onto the rest of the team.
The care my nan receives at Figbury is above and beyond. The staff are so kind, caring and so loving, bringing a smile to her face. The activities team are phenomenal, providing such varied and creative ideas which keep the resident's minds active and socialising all the residents. The personalised and personable care my nan receives, and all the support and love. I know my nan is in the best place, with the most caring staff, getting the best possible care. Thank you.
Thank you for leaving us this lovely review. Your kind words will be passed onto the rest of the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 May 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Figbury Lodge.
There are no upcoming events for Figbury Lodge.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Figbury Lodge.
Accreditations
There are no accreditations posted yet for Figbury Lodge.
Meet the Team (1)

Hi, I’m Kim, and I manage Figbury Lodge. I oversee everything from daily operations to staff coordination, ensuring the home runs smoothly and everyone is comfortable. My goal is to make sure everything is in order, so you can focus on enjoying your space.
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