






Welcome to Figbury Lodge. At Figbury Lodge the team aim to run a service that delivers the type of care that they would want for their own loved ones.
The service manager, team leaders, administrators, support workers, domestics, cooks, activities champions and maintenance operatives ensure that they have considered all angles of making Figbury Lodge as much of a home as possible.
Figbury Lodge, in Canford Heath, will provide 50 care...
Care Provided by Figbury Lodge
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Gardens
Funding & Fees
Contact Figbury Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Shaw Healthcare
- Private Owned
Person in charge
- Kim Harris (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2019
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Figbury Lodge Reviews (70)
Figbury Lodge has a Review Score of 9.8 (9.776) out of 10, based on 23 reviews in the last 2 years.
Over all time Figbury Lodge has 70 reviews.
This home is always warm and friendly - the staff are constantly caring and invested in us but particularly the people they care for, always using their first names and paying attention to them first. All my family and friends who have come at very pleased with the care that my husband receives and always say how lovely it is - clean and bright. The wide corridors are a big bonus as well as the bedrooms looking onto a very pleasant garden. We can come at any hour to see our families. The entertainment is varied and fun - anyone can join in. I feel happy that he is so well cared for and his brother and wife are happy too.
Thank you for leaving us this lovely review. Your kind words will be passed onto the rest of the team.
I have found the staff extremely kind and always make time to talk to us and make us feel extremely welcome. The care home is kept very clean, we have never seen it untidy. One staff member in particular went out of her way to aid us and take care of us on our visit.
This is such a lovely review to read, thank you. Our team strive to achieve the best quality of care and make sure the standard of our home is always top-notch. Your kind words will be passed on.
Absolutely recommend this care home, the manager gave total reassurance when we first came in as was really sceptical about Mum going into care but really should not have worried.
Other relatives are very friendly and lovely too.
Thank you so much for leaving us this fab review, I will pass your kind words onto the rest of the team.
My mum has been at Figbury Lodge now for almost four years. During these years, she has been wonderfully taken care of, but the experience of the last month or so has been incredible. Mum, aged 99, fell in her room, and the paramedics were called, and she was taken to the hospital. To cut a long story short, she had a hip replacement, eventually returning home to Figbury after just over a week. The care given to us while she was in hospital by the manager of Figbury was exceptional in every way and one of the team leaders even visited the hospital as I had expressed concerns about her care. Now, she is totally reliant on the care of the fantastic team, and I couldn't be happier that she is cared for so well. Figbury Lodge is a wonderful caring home and even cares for the families. Thank you so much for all you do.
This is such a great review to read; thank you. Your kind words will be passed on to the rest of the wonderful team.
When we left, so many staff came out to wish him well; he was very well cared for and looked after.
All staff were also attentive to our needs as a family and always answered any questions.
This is such a lovely review to read, thank you. It is a privilege to be able to provide this care for your dad. Your kind words will be passed on.
The staff have all been very helpful, friendly and professional, I did enjoy my stay. The food was always very tasty and a sufficient amount was served. I am happy to recommend Figbury Lodge Care Home.
Thank you for leaving us this wonderful review, it really means a lot to all of us here at Figbury Lodge.
Fantastic care facility, my grandmother has lived here for two years and the level of care she receives is amazing. After losing her husband, who also lived here late last year, her emotional needs are clearly being met. We are so grateful to all the staff.
Thank you so much for this wonderful review, it really is a delight to hear positive feedback like this. Your kind words will be passed on to the rest of the team.
Being a bit sceptical about going into a care home, we need not have worried. Staff and residents are all lovely and made to feel very much at ease.
Thank you for leaving us this lovely review, your kind words will be passed on to the rest of the wonderful team.
In june we celebrated our 60th wedding anniversary and this fantastic home and staff helped us celebrate with family friends and residents with entertainment, a special cake and sparkling wine. Thank you to everyone.
This is such a great review to read. we are so happy to hear of the changes in your wife's life this is great news. Your kind words will be passed on to the rest of the team.
Figbury Lodge care home has a lovely, kind and caring staff who have time for their clients. Dad's room is always exceptionally clean and is ensuite which is a real bonus. Food mostly has been very good and plenty of variety. The care staff are available to discuss any issues and are always willing to help. I highly recommend this care home along with the daily activities.
Thank you for leaving us this lovely review. We are so pleased to hear that you are happy with your dad's care. Your kind words will be passed onto the rest of the team.
The staff are supportive to residents and the activities team have enabled us to maintain strong friendships and make new ones. The range of activities have been brilliant for the variety and level of involvement.
Thank you for leaving us this kind review, we are so pleased to hear that you are happy with the range of activities and involvement.
Figbury Lodge is the best place to be! The carers are so kind to everyone. Nothing is too much trouble for them. They know when we feel happy and when we feel sad. We really enjoy activities. We are so lucky to live here. This is a magic place.
Thank you so much for leaving us this lovely review, it is a privilege to be able to provide this care for you and all of the residents. We are so pleased to hear that you are happy here with us at Figbury Lodge.
My brother was recently placed at Figbury Lodge Care Home for an interim period to being housed in assisted living. He is very happy there and his room is lovely and meets his needs. Staff are friendly, lovely and care for him very well. They are diverse to adapting to his needs and mobility. Physios give a good service, as well as the nurses and carers. The building is bright and very clean.
Thank you for leaving us such a lovely review, we are pleased to hear that your brother is happy here with us at Figbury Lodge. Your kind comments will be passed on to the rest of the team.
Excellent home. Clean, friendly and effective.
Thank you for leaving us a review, we really appreciate it.
A wonderful place for my father to have end-of-life care. Friendly staff from reception to care staff, cleaners or kitchen staff. Everyone was so kind and very helpful to my father and also to me, and for this, I will be forever grateful to thank you. Sorry, it's taken so long to finally send this but I will never forget the help you have my father and me. Being an unpaid carer is the hardest thing I have ever done - it almost broke me.
Thank you for your lovely comments, we appreciate you taking the time to write this review. We are really pleased to hear that you felt your father was well looked after. Our condolences to you and your family.
I am very satisfied with the way my 94-year-old wife is being cared for and I take every opportunity of telling other people about the condition, food and care that is available at Figbury Lodge Care Home.
An excellent care home with first-class staff - thank you.
My mum transferred to Figbury Lodge from another care home in June 2022. On her arrival, the staff were very helpful, kind and considerate to her. Since then they have looked after her very well. It took my mum a very long time to get used to the different staff, but now she seems settled. All staff on her unit work extremely hard and seem to work well as a team.
My mother is 91, has severe Alzheimer’s and from many years of anorexic behaviour and is a frail, old lady. Her condition had deteriorated to such an extent that my wife and I could no longer safely care for her. Nobody ever wants to have a parent moved into care, so it was with a heavy heart when she moved into Figbury Lodge.
We should not have worried. In fact, we should have been delighted, as my mother now has constant care and companionship. Despite not eating for us, for her nurse, or for the dietitians in Poole Hospital, thanks to the wonderful Carers in Figbury Lodge she has gained weight. It would be nice to refer to the staff as being like family, but by their constant care of my mother, they are indeed better than family. We could not have done for my mother what the wonderful staff have done. My wife and I visit frequently, and all the staff are so friendly. My mother is not just a number. She is known by name. They take the time to update us.
Amazing care at Figbury Lodge.
My mother has been living at Figbury Lodge for two months. Due to Covid, cannot be moved and awaiting a vacancy in a home nearer to the family. Mum is happy at Figbury. The staff are caring, lovely and have a sense of humour like my mum. Very clean, however very black (no pictures or shelves in the rooms. No complaints. The staff are friendly and helpful when I ring in. Working with masks all day, so difficult, they are so kind.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 May 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Figbury Lodge.
There are no upcoming events for Figbury Lodge.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Figbury Lodge.
Accreditations
There are no accreditations posted yet for Figbury Lodge.
Meet the Team (1)

Hi, I’m Kim, and I manage Figbury Lodge. I oversee everything from daily operations to staff coordination, ensuring the home runs smoothly and everyone is comfortable. My goal is to make sure everything is in order, so you can focus on enjoying your space.
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