Figbury Lodge

The care my nan receives at Figbury is above and beyond. The staff are so kind, caring and so loving, bringing a smile to her face. The activities team are phenomenal, providing such varied and creative ideas which keep the resident's minds active and socialising all the residents. The personalised and personable care my nan receives, and all the support and love. I know my nan is in the best place, with the most caring staff, getting the best possible care. Thank you.

This home is always warm and friendly - the staff are constantly caring and invested in us but particularly the people they care for, always using their first names and paying attention to them first. All my family and friends who have come at very pleased with the care that my husband receives and always say how lovely it is - clean and bright. The wide corridors are a big bonus as well as the bedrooms looking onto a very pleasant garden. We can come at any hour to see our families. The entertainment is varied and fun - anyone can join in. I feel happy that he is so well cared for and his brother and wife are happy too.

I have found the staff extremely kind and always make time to talk to us and make us feel extremely welcome. The care home is kept very clean, we have never seen it untidy. One staff member in particular went out of her way to aid us and take care of us on our visit.

Other relatives are very friendly and lovely too.

My mum has been at Figbury Lodge now for almost four years. During these years, she has been wonderfully taken care of, but the experience of the last month or so has been incredible. Mum, aged 99, fell in her room, and the paramedics were called, and she was taken to the hospital. To cut a long story short, she had a hip replacement, eventually returning home to Figbury after just over a week. The care given to us while she was in hospital by the manager of Figbury was exceptional in every way and one of the team leaders even visited the hospital as I had expressed concerns about her care. Now, she is totally reliant on the care of the fantastic team, and I couldn't be happier that she is cared for so well. Figbury Lodge is a wonderful caring home and even cares for the families. Thank you so much for all you do.

All staff were also attentive to our needs as a family and always answered any questions.

The staff have all been very helpful, friendly and professional, I did enjoy my stay. The food was always very tasty and a sufficient amount was served. I am happy to recommend Figbury Lodge Care Home.

Fantastic care facility, my grandmother has lived here for two years and the level of care she receives is amazing. After losing her husband, who also lived here late last year, her emotional needs are clearly being met. We are so grateful to all the staff.

Being a bit sceptical about going into a care home, we need not have worried. Staff and residents are all lovely and made to feel very much at ease.

In june we celebrated our 60th wedding anniversary and this fantastic home and staff helped us celebrate with family friends and residents with entertainment, a special cake and sparkling wine. Thank you to everyone.

Figbury Lodge care home has a lovely, kind and caring staff who have time for their clients. Dad's room is always exceptionally clean and is ensuite which is a real bonus. Food mostly has been very good and plenty of variety. The care staff are available to discuss any issues and are always willing to help. I highly recommend this care home along with the daily activities.

The staff are supportive to residents and the activities team have enabled us to maintain strong friendships and make new ones. The range of activities have been brilliant for the variety and level of involvement.

Figbury Lodge is the best place to be! The carers are so kind to everyone. Nothing is too much trouble for them. They know when we feel happy and when we feel sad. We really enjoy activities. We are so lucky to live here. This is a magic place.

My brother was recently placed at Figbury Lodge Care Home for an interim period to being housed in assisted living. He is very happy there and his room is lovely and meets his needs. Staff are friendly, lovely and care for him very well. They are diverse to adapting to his needs and mobility. Physios give a good service, as well as the nurses and carers. The building is bright and very clean.

Excellent home. Clean, friendly and effective.

A wonderful place for my father to have end-of-life care. Friendly staff from reception to care staff, cleaners or kitchen staff. Everyone was so kind and very helpful to my father and also to me, and for this, I will be forever grateful to thank you. Sorry, it's taken so long to finally send this but I will never forget the help you have my father and me. Being an unpaid carer is the hardest thing I have ever done - it almost broke me.

I am very satisfied with the way my 94-year-old wife is being cared for and I take every opportunity of telling other people about the condition, food and care that is available at Figbury Lodge Care Home.

An excellent care home with first-class staff - thank you.

My mum transferred to Figbury Lodge from another care home in June 2022. On her arrival, the staff were very helpful, kind and considerate to her. Since then they have looked after her very well. It took my mum a very long time to get used to the different staff, but now she seems settled. All staff on her unit work extremely hard and seem to work well as a team.

My mother is 91, has severe Alzheimer’s and from many years of anorexic behaviour and is a frail, old lady. Her condition had deteriorated to such an extent that my wife and I could no longer safely care for her. Nobody ever wants to have a parent moved into care, so it was with a heavy heart when she moved into Figbury Lodge.

We should not have worried. In fact, we should have been delighted, as my mother now has constant care and companionship. Despite not eating for us, for her nurse, or for the dietitians in Poole Hospital, thanks to the wonderful Carers in Figbury Lodge she has gained weight. It would be nice to refer to the staff as being like family, but by their constant care of my mother, they are indeed better than family. We could not have done for my mother what the wonderful staff have done. My wife and I visit frequently, and all the staff are so friendly. My mother is not just a number. She is known by name. They take the time to update us.

Amazing care at Figbury Lodge.