
All the staff are so caring, patient and cheerful.I J(Son of Resident/Service User)

Beautiful care home and lovely, caring staff.J S(Relative of Resident/Service User)

Great communication, caring helpful staff always a warm and friendly welcome.C W(Resident / Service User)

All the staff are so caring, patient and cheerful.I J(Son of Resident/Service User)

Beautiful care home and lovely, caring staff.J S(Relative of Resident/Service User)

Great communication, caring helpful staff always a warm and friendly welcome.C W(Resident / Service User)

Birkdale Tower Care Home in Southport provides high-quality residential care within an elegant, welcoming and homely environment. Located in the heart of Birkdale, this distinctive care home combines stylish surroundings with a warm and supportive atmosphere where residents are encouraged to live comfortably and independently.
The experienced care team is available 24 hours a day, delivering person-centred support tailored to each resident’s individual needs. Whether providing companionship, assistance with daily living...
Care Provided by Birkdale Tower
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 55 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Weekly fees are dependent on individual care needs and room requirements and may be subject to change following assessment. Standard fees include accommodation, meals, utilities and personal care as agreed within the care plan.
Additional charges may apply for services such as hairdressing, podiatry and external professional appointments. A third-party top-up fee may be required for Local Authority funded placements, subject to assessment and agreement with the home. All admissions are subject to a pre-admission assessment carried out by the home’s management team.
The price(s) shown are provided by the care home. Contact Birkdale Tower for full pricing details and T&Cs.
Contact Birkdale Tower to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Sandstone Care Group
- Private Owned
Person in charge
- Liam Kenwright(Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2019
- Last Refurbishment: 2019
- Number of floors: 4
Room Information
- Single Rooms (55)
- Single Rooms with ensuite Wet Room (55)
Visiting
- The home understand that choosing a care home is an important decision, and the team is here to support you throughout the process. Prospective residents and their families are warmly invited to visit the home, meet the friendly team and experience daily life within the welcoming community. Flexible viewing appointments are available where possible, including evenings and weekends. To ensure residents can enjoy a calm and comfortable dining experience, mealtimes are protected, however, the team are always happy to arrange visits around these times. Please contact the team to arrange a visit or request further information — they will be delighted to help.
Parking
- Free on-site parking is available for visitors, with accessible spaces located close to the main entrance for added convenience. The home is easily accessible by car and public transport, helping family and friends visit comfortably and regularly.
Birkdale Tower Reviews (110)
Birkdale Tower has a Review Score of 9.8 (9.800) out of 10, based on 27 reviews in the last 2 years.
Over all time Birkdale Tower has 110 reviews.
It is very obvious too that our friend has been so well cared for in every way all through his time at Birkdale.
Birkdale Tower Lodge provided excellent care for my father, when he was forced into respite when my mother had an accident.
My Dad suffers from dementia and has some complex health needs but I was always confident that he was getting the best care available from both the medical staff and carers at Birkdale Tower Lodge.
All of the staff were genuinely caring and dedicated to their role. The care home itself is beautiful and more reminiscent of a five star hotel! I was very impressed.
All residents looked very well cared for and the atmosphere was calm and inviting. I would recommend this Home to others.
We are delighted to hear you have had positive experiences' whilst visiting our home! Thank you so much for your kind words and review, I will pass on to the team who will hugely appreciate it! We hope you continue to visit, and that your friend continues to enjoy great care!
Our first impression was very positive & the standard of care has been consistently high throughout her respite stay. The staff were all very attentive, kind & generally focused on resident's well-being.
Thank you Birkdale Tower Team!
AJ's niece Yolanda
Thank you so much for your kind words, your Aunt is welcome with us anytime! We are so glad we have been able to give you both a good experience, thank you so much for this review it means the world to the team!
The staff are kind, caring and treat her with dignity and respect at all times. It gives our family real peace of mind. Thank you to the wonderful team for everything you do.
Thank you so much for this kind review. We are so happy you find your sister well looked after and your family has peace of mind! I will pass this on to the team who will be over the moon!
My grandad was admited to birkdale tower for restbite for a week. He got along so well with the staff. They were so caring and helpful with him and myself. The place is lovely, the atmosphere is great and such amazing food choices.
Thank you so much for this review, we are so glad we were able to give your grandad a positive stay with us. We are thrilled you would leave us this feedback and I will pass it on to the entire team
The home is the best I have visited:
Caring smiling staff who interacted very well with all the residents..
Care Home in excellent condition, very well maintained, very clean and well decorated.
Very good accommodation.
Everyone seemed to be very happy.
Thank you so much for this review! Were so glad that you enjoyed your visit to our open day, you are of course welcome back anytime! Thank you again for your support, it means a lot to myself and the whole Birkdale team.
My dad has been staying at Birkdale Tower for three months now and I am very pleased with his care. The staff and knowledgeable, friendly and very patient, and the facility itself is excellent. Super clean and homely. Everyone is very accommodating and they have really helped reassure me.
Thank you again.
I am 80 years old and done voluntary work that has taken me into a few care/nursing homes over the years. Birkdale Tower is just the best 5 star. When you arrive you feel so welcomed. The staff are wonderful. When I come I feel as if I am having a day out with my friend in a hotel. Well done to every one your all doing a wonderful job.
I wish you all a happy, healthy 2026.
Thank you all.
Thank you so much for your kind review! I will pass this on to the team, it will mean the world, we are so glad you have a positive experience when you visit your friend. We look forward to your next visit and a happy, healthy new year to you too!
This was my Granny's second stay at Birkdale Tower Lodge for some respite, and once again the experience was excellent. From start to finish, she really enjoyed her visit.
I felt completely reassured knowing she was being so well looked after by such a lovely and attentive team. It was wonderful to see her getting involved in activities and to see firsthand how genuinely cared for she was.
I would definitely recommend Birkdale Tower Lodge to anyone looking for supportive and compassionate care.
A big thank you to everyone at Birkdale Tower Lodge for taking such great care of my Granny.
Thank you so so much for this review, it means the absolute world to the team. You're Granny was an absolute pleasure to care for and we wish her all the best following her respite stay with us, were so glad you all had a great experience :)
The care my grandad received from Birkdale Tower Lodge was amazing the staff were very helpful and supportive when he was on end of life. The home was very clean and tidy had some lovely chats with some of the staff who were very supportive towards me and my grandad til the end I couldn't recommend this home enough thank you for everything.
Thank you so so much for your kind words, it will mean everything to the team. Your grandad was a pleasure to care for and we are all proud to have been apart of his journey. We wish you and your family all the best.
Visited during a 100th birthday party. The Birkdale team put on an amazing spectacle for their resident. What an absolute credit to the community they are!
Thank you so so much, we're so glad you enjoyed the party and hope you come back for our next one soon :D This review means the world to the team!
Since Dad transferred from respite services to Birkdale Tower Lodge, he has become relaxed, happy and his health has improved. The staff are conscientious and kind and genuinely have the residents' wellbeing at heart. There are a variety of activities to engage and entertain, but no one is pressurised to take part. We've been delighted at how well Dad has settled in and would not consider anywhere else.
Thank you so much for your kind words, they will mean the world to the team. Your father is a valued member of the BTL community and we are delighted to care for him!
Fabulous service all round.
Thank you so so much for this lovely review, it means the world to the team and I.
I am impressed by how well the team know each individual resident and caters to their needs.
A very happy place.
Thank you so much for this review. Your mother is an absolute pleasure to care for, we really appreciate the kind words.
This is everything that my mum requires. I feel now, with the help of the staff, she is now interacting more. Thank you.
We really appreciate the kind words, thank you so much from all the team! Your mother is a well-valued member of the Birkdale Tower Lodge community.
After being assessed and considered to be eligible for the home after 3 days we were informed that they could not meet his needs and he would have to move. In general the day staff were great but found the night staff to be very uncaring and inpatient. I found my partner in bed with his day clothes on and soaking wet at 8am when i visited him early 12 times out of the four weeks he was there. Within the first week his glasses were lost and found the following day, and his hearing aids were lost never to be found. A large poster was placed in his room to indicate that his family would be doing his washing and no item of clothing was to be removed. Half of my partners clothes still went missing. When I complained his tooth brush was not being used as it was bone dry every morning i was told it had been recorded on his notes that his teeth had been brushed. I would never recommend this care home to anyone who wanted compassion and genuine care for their loved ones find somewhere else.
Sadly, the reviewer did not inform us of her partner's habit of eating objects (tissues, plastic) during meals, a major choking risk. The reviewer claimed the resident wore pads and complied with care despite urinary incontinence, which proved untrue. The resident also had a habit of removing pants...
Nowhere is like home but Birkdale Tower Lodge comes as next best.
Thank you so much for your extremely kind words, it means the world to me and the team! Of course, we can never truly replace one's home but we strive to be a home away from home. Your sister is a pleasure to care for and you are welcome for Sunday lunch anytime!
Outstanding care home. The staff are amazing. Friendly, caring and knowledgeable. The facilities are also really good. Both my parents were residents and they received such good care. I could not recommend enough.
Thank you so much for your kind words and review, it will mean the world to the team. Your parents were an absolute pleasure to care for and left a lasting impact on us all. We wish you and your family all the best, Liam.
The staff and building are exceptional and there is always something to be involved in should he wish to participate. The lodge is cleaned to a high standard and it does not feel like a traditional care home but more like a hotel on occasions.
Thank you so much for leaving this review, it means the world to the team! Your father is an absolute pleasure to have here.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Birkdale Tower .
There are no upcoming events for Birkdale Tower .
Awards / Recognitions (1)
- 04 Oct 2024Recipient: Sandstone Care Group
Meet the Team (1)

I am so proud to be the manager of Birkdale Tower. I’m extremely passionate about providing our 5-star luxury experience to some of the most vulnerable in our society, because they truly deserve the best and are just in need of help.
My favourite part of my role is getting to know each individual and understanding what approaches work best for their unique needs. I take real pride in creating positive, person-centred experiences that make a genuine difference in people’s daily lives. I love coming to work, not knowing what new challenges await and what new people I can meet.
I've worked in care all my working life since I was 18, but it was sort of a family business; my mother and her mother were care home managers, so it was an extremely natural decision. I worked hard, climbing the ladder and achieved my first managerial role when I was 29, achieving my first goal with CQC at the same age. I think what makes a good manager in our industry is someone who sets the tone for compassion and quality. It’s about supporting staff so they can provide the best quality of care, fostering teamwork, and always leading with empathy and understanding.
Outside of work, I’m a proud dad of 2 and a bit of an adventurer. I love nothing more than to don my walking boots and go to the Lakes or Wales. If I can drag along my daughters Bella and Gracie, then even better!
Frequently Asked Questions about Birkdale Tower
What types of Care is Birkdale Tower registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Birkdale Tower have?
There are 55 Single Rooms.
What are the Facilities & Services at Birkdale Tower ?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Birkdale Tower to the centre of Southport?
1.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Birkdale Tower to verify any information. View our terms and conditions. Birkdale Tower has an Enhanced Service -more info.