Birkdale Tower

8 Oxford Road, Birkdale, Southport PR8 2JR
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9.7 100 Reviews
  • Birkdale Tower, Southport
Birkdale Tower Care Home in Southport offers high-quality residential care in an elegant and welcoming environment. Situated in the heart of Birkdale, this landmark home combines luxurious surroundings with a warm and supportive atmosphere.

The dedicated care team provides 24-hour support tailored to each individual, whether that’s companionship, help with daily living, or more specialist care. Couples are supported wherever possible, with flexible care packages that meet the needs of both residents. Short-term respite stays are also available alongside long-term placements.

The home has been thoughtfully designed to feel calm and comfortable, with stylish lounges, relaxing spaces, and peaceful areas for quiet moments. For those living with dementia or other cognitive conditions, the environment is created to encourage familiarity, independence and wellbeing.

Life at Birkdale Tower focuses on meaningful moments, personal connection and maintaining dignity. Families are supported every step of the way, from first enquiries through to helping loved ones settle in.
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Care Provided by Birkdale Tower

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1365
  • Self-Funded Residential Dementia Care: from £1435
  • RESPITE Self-Funded Residential Care: from £1501
  • RESPITE Self-Funded Residential Dementia Care: from £1578

Weekly fees are based on individual needs and are subject to change. All admissions are subject to assessment, carried out by home management.

These prices are only a guideline, please contact Birkdale Tower to find out the exact price for your requirements.

Contact Birkdale Tower to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Birkdale Tower to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Liam Kenwright (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Last Refurbishment: 2019
  • Number of floors: 4

Room Information

  • Single Rooms (51)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (51)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • When entering the building, please sign the visitors book and the receptionist will attend to visitors

Parking

  • Parking on site

Birkdale Tower Reviews (100)

9.7

Birkdale Tower has a Review Score of 9.7 (9.699) out of 10, based on 26 reviews in the last 2 years.
Over all time Birkdale Tower has 100 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Birkdale Tower
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Total of 100, showing 21-40
Review from V C (Daughter of Resident) published on 9 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum was admitted to hospital with a nasty chest infection from home. It was clear that there were new needs in hospital and I needed urgent respite for my mother. I called Birkdale Tower Lodge - they assessed her the next day and agreed to her going to the Lodge immediately. This took a lot of stress
away from me. My mother really enjoyed her stay and decided she did not want to go back to living independently. We are so pleased that she is very settled and happy. Thanks.
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Review from P H (Respite Resident) assisted by family/friend published on 6 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been at Birkdale Tower Lodge on respite care for four out of the last five weeks and have found the quality of the home, my room, the staff and the food to be very good/excellent.
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Review from S M (Daughter of Resident) published on 7 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been here a couple of times for respite and now is staying here permanently. I could not find a more caring, kind or better-run place for my dad to live. He is always complimentary about the care he receives and the fabulous food! I am more than happy that he lives here and couldn't want
for anywhere better.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower
What can I say? Thank you so much for your lovely comments, I will make sure I pass them on to our staff team, it is such an honour when we receive feedback like this as I know we are doing our very…read more
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Review from Angela R (Sister of Resident) published on 6 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy to see my brother so well cared for every time I visit.
He is always clean and the hard-working and caring staff do all they can for his comfort.
Many thanks to all.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower
Thank you for your lovely comments, it is a hard but very rewarding job and your comments will give the staff a great boost, we try to make everyone feel welcome and create a home-from-home.
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Review from Ruth S (Niece of Resident) published on 5 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle has been a resident on Ambrose since August 2023.
I cannot fault the care and attention shown towards him and ourselves as his family. He is treated with respect and the care workers are kind and compassionate. I wish there were more of them. It's not an easy job and I feel they, and residents,
would benefit from a higher level of staffing ratio.
The reception staff management are welcoming and professional. Five star!
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower
Your comments mean so much, the staff work so hard and a little appreciation goes a long way. I am so happy you chose us for your uncle, he is now part of our Birkdale family
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Review from Geoffrey W (Resident) published on 5 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been at Tower Lodge for the past two weeks, which has been a really profound experience. The staff have been so helpful and kind and this, along with management, I cannot, at this time, find any fault or cause for complaint.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower
Thank you for your lovely kind words, we are so happy you decided to make your stay a permanent one! You have settled in so well and I hope you have many happy years with us
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Review from J R (Respite Resident) published on 6 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home was excellent and the food was good.
Reply from Susan Derby, Business Development Manager (Support) at Birkdale Tower
Thank you so much for your kind words. We here at Birkdale Tower Lodge pride ourselves on our home, activities, surroundings and especially the excellent menu. We can vary to your tastes and so glad…read more
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Review from Gill B (Daughter of Resident) published on 11 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was brought to Birkdale Tower Lodge after a stay in hospital and in need of extra care suffering from dementia. From the moment we arrived, it was as if Mum had another bigger family to look after her. All the staff are very friendly, knowledgeable and caring, and treat us with great respect.
I am confident Mum is getting the best care possible!
Reply from Susan Derby, Business Development Manager (Support) at Birkdale Tower
Thank you for your review & kind words. It is a pleasure to look after your mum, and as you say, we are one big happy family. So glad you are confident in all we do here. We strive to achieve the best…read more
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Review from Deb H (Friend of Resident) published on 6 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Birkdale Tower Lodge Care Home is welcoming and friendly. Staff are helpful and I love the fact that there was a singer on today. They do many fun activities and the place is spotless and well-kept.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower
Thank you, we love to have fun here at Birkdale Tower Lodge, we have regular entertainment coming in for the residents as well as lots of other activities. I will pass on your lovely comments to the…read more
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Review from S U (Son of Resident) published on 30 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family, we have been happy with Birkdale Tower Lodge. The staff and facilities are excellent.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower
Thank you. I am also glad that you were happy with your dad's stay with us; we hope he has settled into his new home.
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Review from M B (Friend of Resident) published on 25 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I accompanied my friend for respite, by the second week she became ill, and the medical staff were most efficient.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower
Thank you; we do our very best, so it's nice to see you back again and enjoying another stay.
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Review from Clare G (Daughter of Resident) published on 22 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am delighted with both the care and facilities at Birkdale Tower Lodge. The staff are all highly competent but perhaps most importantly very caring with my mum. It is almost a home from home, especially since seeing China (a dog) some days as my mother loves dogs. When I ring for updates on her wellbeing,
staff are always up to date and able to give feedback. Mum is encouraged to take part in activities but is a little reluctant at the moment. Hopefully she will in the future.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower
Thank you for your lovely kind words, we have a lovely team, in all areas of the home that care about our residents, even China the dog! We do our best to make sure everyone is happy and families are…read more
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Review from I J (Son of Resident) published on 25 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are so caring, patient and cheerful. Birkdale Tower Lodge is bright, modern and comfortable with lovely furnishings. The activities are engaging and fun. More activities would be great if possible, particularly at weekends.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower
Thank you for your kind words, we have a wonderful staff team who go above and beyond every day for our residents, activities are a massive focus for us and we are always striving to make them better.
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Review from Stuart G (Son of Resident) published on 25 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family, we are really happy with how Dad is looked after. He has settled in really well now and he's looking a lot healthier. All the staff are lovely with him and that means a lot. Thank you for all your support with Dad.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower
Thank you for you lovely comments, I am so glad you are happy with the care your dad is receiving, he has settled in so well and is part of our Birkdale family.
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Review from Sandra L (Daughter of Resident) published on 27 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is an excellent example of residential care at its very best. Residents are cared for professionally and with kindness and compassion. The facilities are fabulous, pure luxury and very comfortable. Rooms are spacious and well-designed, food is of a very high quality. Lovely entertainment and activities
are offered. My mum has been very well cared for here and I would highly recommend Birkdale Tower Lodge Care Home.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower
Thank you so much for such lovely comments about our home, we are one big happy family and that shows in all areas of the home, every staff member delivers 100% and I couldn't be more proud.
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Review from J H (Resident) published on 27 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From date of viewing to date of residence, I can find no faults. First people to mention are the staff who, without exception, are brilliant. I like the modern furniture, hotel feel to the home and it feels just that - a home. Food is excellent and served in a relaxing bistro. Highly recommend.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower
We are so happy our paths crossed and you came to stay with us, it was an absolute pleasure. I know you have now gone home, but you know where we are if you change your mind, everyone misses you.
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Review from K W (Daughter-in-law of Resident) published on 19 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Birkdale Tower Lodge is the loveliest care home I have ever visited! Bright and airy yet cosy lounges that are beautifully furnished and spotlessly clean. Thoughtful and caring staff. Lots and lots of fun activities. I am getting my name down!
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower
I am so proud of the lovely comments you have made about our home, everyone works as a team to ensure our residents are cared for, happy and respected, it is a privilege to be the manager of such a…read more
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Review from A W (Son of Resident) published on 17 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Birkdale Tower Lodge is a beautiful, well-appointed, bright care home with lovely staff and facilities. There is a great programme of events and activities designed to appeal to all the residents and the concierge team distributes the programme each week as well as posting it on the Birkdale Tower Lodge
social media page.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower
Thank you for your lovely comments, we strive to enrich the lives of our residents with our activities, we have recruited more staff to make it even better!
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Review from G S (Daughter of Resident) published on 15 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find Birkdale Tower Lodge very accessible with warm, friendly staff. The staff are aware of the changing needs of the residents on a daily basis along with good communication with the family.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower
A warm welcome is what we strive for here at Birkdale Tower Lodge. Communication is key and we welcome your feedback, thank you.
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Review from J D (Daughter of Resident) published on 15 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Plenty of activities are ongoing, my mum is included and encouraged to participate in all that is gong on. Staff are very helpful, caring and informative.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower
thank you for your lovely comments, activities are really important to us to maintain the well-being of all our residents.
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Current Review Score: 9.7 (9.699)

Overview of Review Score

The Review Score of 9.7 (9.699) out of 10 for Birkdale Tower is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.699 for Birkdale Tower is calculated as follows: ( (232 Excellents x 5) + (66 Goods x 4) + (2 Satisfactorys x 3) + (2 Poors x 2) + (4 Very Poors x 1) ) ÷ 306 Ratings = 4.699
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Birkdale Tower is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (2)

Liam

Liam Kenwright

Job Title: Registered Manager

I am so proud to be the manager of Birkdale Tower. I’m extremely passionate about providing our 5-star luxury experience to some of the most vulnerable in our society, because they truly deserve the best and are just in need of help.


My favourite part of my role is getting to know each individual and understanding what approaches work best for their unique needs. I take real pride in creating positive, person-centred experiences that make a genuine difference in people’s daily lives. I love coming to work, not knowing what new challenges await and what new people I can meet.


I've worked in care all my working life since I was 18, but it was sort of a family business; my mother and her mother were care home managers, so it was an extremely natural decision. I worked hard, climbing the ladder and achieved my first managerial role when I was 29, achieving my first goal with CQC at the same age. I think what makes a good manager in our industry is someone who sets the tone for compassion and quality. It’s about supporting staff so they can provide the best quality of care, fostering teamwork, and always leading with empathy and understanding.


Outside of work, I’m a proud dad of 2 and a bit of an adventurer. I love nothing more than to don my walking boots and go to the Lakes or Wales. If I can drag along my daughters Bella and Gracie, then even better!

Jayne

Jayne Burns

Job Title: Client Service Advisor Joined: 2019

As a Client Service Advisor for Sandstone Care, I have the privilege of helping people who are seeking care for a loved one—or even for themselves. From personal experience, I understand that finding the right home, where your loved one feels supported and well cared for, can sometimes be daunting. Many people feel overwhelmed when navigating the social care system, particularly when it comes to finances and care needs.


My role allows me to support you by ensuring you have all the information you need regarding the facilities available in the home, room fees, financial assistance that may be offered by the local authority, and details about the category of care. I can also arrange visits to the home so you can experience firsthand the warm and welcoming atmosphere we strive to provide in all of our homes.


I absolutely love my role, and over the past two and a half years, I have had the pleasure of supporting many individuals and families in finding their new forever home. I look forward to continuing my work with Sandstone Care and helping more people on their care journey.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Birkdale Tower to verify any information. View our terms and conditions. Birkdale Tower has an Enhanced Service - more info.