Birkdale Tower

8 Oxford Road, Birkdale, Southport PR8 2JR
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9.8 108 Reviews
  • Birkdale Tower, Southport
Birkdale Tower Care Home in Southport provides high-quality residential care within an elegant, welcoming and homely environment. Located in the heart of Birkdale, this distinctive care home combines stylish surroundings with a warm and supportive atmosphere where residents are encouraged to live comfortably and independently.

The experienced care team is available 24 hours a day, delivering person-centred support tailored to each resident’s individual needs. Whether providing companionship, assistance with daily living or more specialist care, the team focuses on promoting dignity, wellbeing and quality of life at all times.

Couples are welcomed wherever possible, with flexible care packages designed to support both shared and individual needs. The home also offers short-term respite stays alongside longer-term residential care.

Birkdale Tower has been thoughtfully designed to create a calm and comfortable setting, featuring stylish lounges, quiet relaxation spaces and welcoming communal areas for socialising with family and friends. For those living with dementia or cognitive conditions, the environment is carefully adapted to encourage familiarity, reassurance and independence.

Life at the home centres around meaningful experiences, companionship and enjoying everyday moments. Residents are supported to maintain their hobbies, routines and interests, while families are welcomed as an important part of the community from the very first enquiry onwards.
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Care Provided by Birkdale Tower

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1390
  • Self-Funded Residential Dementia Care: from £1450
  • RESPITE Self-Funded Residential Care: from £1529
  • RESPITE Self-Funded Residential Dementia Care: from £1595

Weekly fees are dependent on individual care needs and room requirements and may be subject to change following assessment. Standard fees include accommodation, meals, utilities and personal care as agreed within the care plan.


Additional charges may apply for services such as hairdressing, podiatry and external professional appointments. A third-party top-up fee may be required for Local Authority funded placements, subject to assessment and agreement with the home. All admissions are subject to a pre-admission assessment carried out by the home’s management team.

The price(s) shown are provided by the care home. Contact Birkdale Tower for full pricing details and T&Cs.

Contact Birkdale Tower to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Birkdale Tower to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Liam Kenwright (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Last Refurbishment: 2019
  • Number of floors: 4

Room Information

  • Single Rooms (55)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (55)

Visiting

  • The home understand that choosing a care home is an important decision, and the team is here to support you throughout the process.


    Prospective residents and their families are warmly invited to visit the home, meet the friendly team and experience daily life within the welcoming community. Flexible viewing appointments are available where possible, including evenings and weekends.


    To ensure residents can enjoy a calm and comfortable dining experience, mealtimes are protected, however, the team are always happy to arrange visits around these times.


    Please contact the team to arrange a visit or request further information — they will be delighted to help.

Parking

  • Free on-site parking is available for visitors, with accessible spaces located close to the main entrance for added convenience. The home is easily accessible by car and public transport, helping family and friends visit comfortably and regularly.

Birkdale Tower Reviews (108)

9.8

Birkdale Tower has a Review Score of 9.8 (9.804) out of 10, based on 27 reviews in the last 2 years.
Over all time Birkdale Tower has 108 reviews.

Overall Experience
  • 94
  • 11
  • 1
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Date Published
  • 108
  • 7
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  • 26
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Reviewer Connection to Birkdale Tower
  • 34
  • 27
  • 12
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  • 5
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  • 3
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  • 1
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  • 1
  • 1
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Total of 108, showing 21-40
Review from Agnes D (Resident) assisted by family/friend published on 20 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall experience is very good. All staff are very pleasant and helpful; although it would be helpful if everyone wore a name badge.
I have had a few issues with laundry items going missing even though my name has been sewn in all items. Also could clothes by hung up or folded when back from laundry
as my daughter has to tidy my clothes.
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Review from S R (Son of Resident) published on 5 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is very happy with his home at Birkdale Tower Lodge. He is well looked after by the staff, all of whom take the time and trouble to ensure that all is well.
I find communication to be excellent whenever there is a need. It is very reassuring knowing that Dad is happy and well looked after.
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Review from David E (Resident) published on 5 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am delighted to find myself in a residence where I am completely contented and happy. I can find no aspect that could be improved upon. The staff are tremendous and give one a great feeling of well-being.
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Review from L F (Daughter-in-law of Resident) published on 1 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law is very well looked after and happy at Birkdale Tower Lodge. The staff are absolutely lovely and so caring. He enjoys taking part in many of the activities offered. Family and friendly are always given a warm welcome.
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Review from W S (Resident) published on 1 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Love it here, caring polite, could not be better.
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Review from N C (Son of Resident) published on 19 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family, you hope to find a place suitable for your parent/parents as they get older.
Birkdale Tower Lodge is just that, it fulfils everything you hoped for.
From day one, the staff have been first-class. They food selection, the cleanliness are both faultless. My mother is a very happy person.
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Review from Dan B (Son of Resident) published on 13 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother came here initially as respite care but it quickly became apparent that the care she was receiving was beyond our expectations. All the staff have shown a fantastic, caring nature and have made her feel she is at home. I cannot fault all the staff, they are just fantastic. Birkdale Tower Lodge
has taken a huge stress off our shoulders in my mother's transfer to a care home.
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Review from Bob B (Son-in-law of Resident) published on 28 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great staff. They deserve a Christmas 'thank you' meal at a restaurant.
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Review from V C (Daughter of Resident) published on 9 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum was admitted to hospital with a nasty chest infection from home. It was clear that there were new needs in hospital and I needed urgent respite for my mother. I called Birkdale Tower Lodge - they assessed her the next day and agreed to her going to the Lodge immediately. This took a lot of stress
away from me. My mother really enjoyed her stay and decided she did not want to go back to living independently. We are so pleased that she is very settled and happy. Thanks.
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Review from P H (Respite Resident) assisted by family/friend published on 6 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been at Birkdale Tower Lodge on respite care for four out of the last five weeks and have found the quality of the home, my room, the staff and the food to be very good/excellent.
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Review from S M (Daughter of Resident) published on 7 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been here a couple of times for respite and now is staying here permanently. I could not find a more caring, kind or better-run place for my dad to live. He is always complimentary about the care he receives and the fabulous food! I am more than happy that he lives here and couldn't want
for anywhere better.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower What can I say? Thank you so much for your lovely comments, I will make sure I pass them on to our staff team, it is such an honour when we receive feedback like this as I know we are doing our very best every day.
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Review from Angela R (Sister of Resident) published on 6 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy to see my brother so well cared for every time I visit.
He is always clean and the hard-working and caring staff do all they can for his comfort.
Many thanks to all.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower Thank you for your lovely comments, it is a hard but very rewarding job and your comments will give the staff a great boost, we try to make everyone feel welcome and create a home-from-home.
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Review from Ruth S (Niece of Resident) published on 5 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle has been a resident on Ambrose since August 2023.
I cannot fault the care and attention shown towards him and ourselves as his family. He is treated with respect and the care workers are kind and compassionate. I wish there were more of them. It's not an easy job and I feel they, and residents,
would benefit from a higher level of staffing ratio.
The reception staff management are welcoming and professional. Five star!
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower Your comments mean so much, the staff work so hard and a little appreciation goes a long way. I am so happy you chose us for your uncle, he is now part of our Birkdale family
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Review from Geoffrey W (Resident) published on 5 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been at Tower Lodge for the past two weeks, which has been a really profound experience. The staff have been so helpful and kind and this, along with management, I cannot, at this time, find any fault or cause for complaint.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower Thank you for your lovely kind words, we are so happy you decided to make your stay a permanent one! You have settled in so well and I hope you have many happy years with us
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Review from J R (Respite Resident) published on 6 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home was excellent and the food was good.
Reply from Susan Derby, Business Development Manager (Support) at Birkdale Tower Thank you so much for your kind words. We here at Birkdale Tower Lodge pride ourselves on our home, activities, surroundings and especially the excellent menu. We can vary to your tastes and so glad it suited you so well. Hope to see you again soon.
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Review from Gill B (Daughter of Resident) published on 11 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was brought to Birkdale Tower Lodge after a stay in hospital and in need of extra care suffering from dementia. From the moment we arrived, it was as if Mum had another bigger family to look after her. All the staff are very friendly, knowledgeable and caring, and treat us with great respect.
I am confident Mum is getting the best care possible!
Reply from Susan Derby, Business Development Manager (Support) at Birkdale Tower Thank you for your review & kind words. It is a pleasure to look after your mum, and as you say, we are one big happy family. So glad you are confident in all we do here. We strive to achieve the best standard of care possible. I will pass your kind words on to all of the staff.
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Review from Deb H (Friend of Resident) published on 6 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Birkdale Tower Lodge Care Home is welcoming and friendly. Staff are helpful and I love the fact that there was a singer on today. They do many fun activities and the place is spotless and well-kept.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower Thank you, we love to have fun here at Birkdale Tower Lodge, we have regular entertainment coming in for the residents as well as lots of other activities. I will pass on your lovely comments to the staff team.
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Review from S U (Son of Resident) published on 30 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family, we have been happy with Birkdale Tower Lodge. The staff and facilities are excellent.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower Thank you. I am also glad that you were happy with your dad's stay with us; we hope he has settled into his new home.
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Review from M B (Friend of Resident) published on 25 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I accompanied my friend for respite, by the second week she became ill, and the medical staff were most efficient.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower Thank you; we do our very best, so it's nice to see you back again and enjoying another stay.
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Review from Clare G (Daughter of Resident) published on 22 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am delighted with both the care and facilities at Birkdale Tower Lodge. The staff are all highly competent but perhaps most importantly very caring with my mum. It is almost a home from home, especially since seeing China (a dog) some days as my mother loves dogs. When I ring for updates on her wellbeing,
staff are always up to date and able to give feedback. Mum is encouraged to take part in activities but is a little reluctant at the moment. Hopefully she will in the future.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower Thank you for your lovely kind words, we have a lovely team, in all areas of the home that care about our residents, even China the dog! We do our best to make sure everyone is happy and families are involved in their care, I will pass your comments on to the team.
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Current Review Score: 9.8 (9.804)

Overview of Review Score

The Review Score of 9.8 (9.804) out of 10 for Birkdale Tower is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.804 for Birkdale Tower is calculated as follows: ( (272 Excellents x 5) + (38 Goods x 4) + (1 Satisfactorys x 3) + (2 Poors x 2) + (4 Very Poors x 1) ) ÷ 317 Ratings = 4.804
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Birkdale Tower is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

Liam

Liam Kenwright

Job Title: Registered Manager

I am so proud to be the manager of Birkdale Tower. I’m extremely passionate about providing our 5-star luxury experience to some of the most vulnerable in our society, because they truly deserve the best and are just in need of help.


My favourite part of my role is getting to know each individual and understanding what approaches work best for their unique needs. I take real pride in creating positive, person-centred experiences that make a genuine difference in people’s daily lives. I love coming to work, not knowing what new challenges await and what new people I can meet.


I've worked in care all my working life since I was 18, but it was sort of a family business; my mother and her mother were care home managers, so it was an extremely natural decision. I worked hard, climbing the ladder and achieved my first managerial role when I was 29, achieving my first goal with CQC at the same age. I think what makes a good manager in our industry is someone who sets the tone for compassion and quality. It’s about supporting staff so they can provide the best quality of care, fostering teamwork, and always leading with empathy and understanding.


Outside of work, I’m a proud dad of 2 and a bit of an adventurer. I love nothing more than to don my walking boots and go to the Lakes or Wales. If I can drag along my daughters Bella and Gracie, then even better!

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Birkdale Tower to verify any information. View our terms and conditions. Birkdale Tower has an Enhanced Service - more info.