
All the staff are so caring, patient and cheerful.I J(Son of Resident/Service User)

Beautiful care home and lovely, caring staff.J S(Relative of Resident/Service User)

Great communication, caring helpful staff always a warm and friendly welcome.C W(Resident / Service User)

All the staff are so caring, patient and cheerful.I J(Son of Resident/Service User)

Beautiful care home and lovely, caring staff.J S(Relative of Resident/Service User)

Great communication, caring helpful staff always a warm and friendly welcome.C W(Resident / Service User)

Birkdale Tower Care Home in Southport provides high-quality residential care within an elegant, welcoming and homely environment. Located in the heart of Birkdale, this distinctive care home combines stylish surroundings with a warm and supportive atmosphere where residents are encouraged to live comfortably and independently.
The experienced care team is available 24 hours a day, delivering person-centred support tailored to each resident’s individual needs. Whether providing companionship, assistance with daily living...
Care Provided by Birkdale Tower
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 55 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Weekly fees are dependent on individual care needs and room requirements and may be subject to change following assessment. Standard fees include accommodation, meals, utilities and personal care as agreed within the care plan.
Additional charges may apply for services such as hairdressing, podiatry and external professional appointments. A third-party top-up fee may be required for Local Authority funded placements, subject to assessment and agreement with the home. All admissions are subject to a pre-admission assessment carried out by the home’s management team.
The price(s) shown are provided by the care home. Contact Birkdale Tower for full pricing details and T&Cs.
Contact Birkdale Tower to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Sandstone Care Group
- Private Owned
Person in charge
- Liam Kenwright(Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2019
- Last Refurbishment: 2019
- Number of floors: 4
Room Information
- Single Rooms (55)
- Single Rooms with ensuite Wet Room (55)
Visiting
- The home understand that choosing a care home is an important decision, and the team is here to support you throughout the process. Prospective residents and their families are warmly invited to visit the home, meet the friendly team and experience daily life within the welcoming community. Flexible viewing appointments are available where possible, including evenings and weekends. To ensure residents can enjoy a calm and comfortable dining experience, mealtimes are protected, however, the team are always happy to arrange visits around these times. Please contact the team to arrange a visit or request further information — they will be delighted to help.
Parking
- Free on-site parking is available for visitors, with accessible spaces located close to the main entrance for added convenience. The home is easily accessible by car and public transport, helping family and friends visit comfortably and regularly.
Birkdale Tower Reviews (110)
Birkdale Tower has a Review Score of 9.8 (9.800) out of 10, based on 27 reviews in the last 2 years.
Over all time Birkdale Tower has 110 reviews.
Always found staff helpful and polite. Just problem in evening returning, no one on reception.
As a family, we cannot thank the staff enough for the care, involvement and friendship shown during his time there - I'm looking forward t a time when I can stay too!
Thank you so much for your kind words. It was an absolute pleasure to be able to care for your father, we look forward to him returning!
I have had a few issues with laundry items going missing even though my name has been sewn in all items. Also could clothes by hung up or folded when back from laundry as my daughter has to tidy my clothes.
I am delighted to find myself in a residence where I am completely contented and happy. I can find no aspect that could be improved upon. The staff are tremendous and give one a great feeling of well-being.
I find communication to be excellent whenever there is a need. It is very reassuring knowing that Dad is happy and well looked after.
Love it here, caring polite, could not be better.
My father-in-law is very well looked after and happy at Birkdale Tower Lodge. The staff are absolutely lovely and so caring. He enjoys taking part in many of the activities offered. Family and friendly are always given a warm welcome.
Birkdale Tower Lodge is just that, it fulfils everything you hoped for.
From day one, the staff have been first-class. They food selection, the cleanliness are both faultless. My mother is a very happy person.
My mother came here initially as respite care but it quickly became apparent that the care she was receiving was beyond our expectations. All the staff have shown a fantastic, caring nature and have made her feel she is at home. I cannot fault all the staff, they are just fantastic. Birkdale Tower Lodge has taken a huge stress off our shoulders in my mother's transfer to a care home.
Great staff. They deserve a Christmas 'thank you' meal at a restaurant.
My mum was admitted to hospital with a nasty chest infection from home. It was clear that there were new needs in hospital and I needed urgent respite for my mother. I called Birkdale Tower Lodge - they assessed her the next day and agreed to her going to the Lodge immediately. This took a lot of stress away from me. My mother really enjoyed her stay and decided she did not want to go back to living independently. We are so pleased that she is very settled and happy. Thanks.
I have been at Birkdale Tower Lodge on respite care for four out of the last five weeks and have found the quality of the home, my room, the staff and the food to be very good/excellent.
My dad has been here a couple of times for respite and now is staying here permanently. I could not find a more caring, kind or better-run place for my dad to live. He is always complimentary about the care he receives and the fabulous food! I am more than happy that he lives here and couldn't want for anywhere better.
What can I say? Thank you so much for your lovely comments, I will make sure I pass them on to our staff team, it is such an honour when we receive feedback like this as I know we are doing our very best every day.
He is always clean and the hard-working and caring staff do all they can for his comfort.
Many thanks to all.
Thank you for your lovely comments, it is a hard but very rewarding job and your comments will give the staff a great boost, we try to make everyone feel welcome and create a home-from-home.
I cannot fault the care and attention shown towards him and ourselves as his family. He is treated with respect and the care workers are kind and compassionate. I wish there were more of them. It's not an easy job and I feel they, and residents, would benefit from a higher level of staffing ratio.
The reception staff management are welcoming and professional. Five star!
Your comments mean so much, the staff work so hard and a little appreciation goes a long way. I am so happy you chose us for your uncle, he is now part of our Birkdale family
I have been at Tower Lodge for the past two weeks, which has been a really profound experience. The staff have been so helpful and kind and this, along with management, I cannot, at this time, find any fault or cause for complaint.
Thank you for your lovely kind words, we are so happy you decided to make your stay a permanent one! You have settled in so well and I hope you have many happy years with us
The home was excellent and the food was good.
Thank you so much for your kind words. We here at Birkdale Tower Lodge pride ourselves on our home, activities, surroundings and especially the excellent menu. We can vary to your tastes and so glad it suited you so well. Hope to see you again soon.
My mother was brought to Birkdale Tower Lodge after a stay in hospital and in need of extra care suffering from dementia. From the moment we arrived, it was as if Mum had another bigger family to look after her. All the staff are very friendly, knowledgeable and caring, and treat us with great respect. I am confident Mum is getting the best care possible!
Thank you for your review & kind words. It is a pleasure to look after your mum, and as you say, we are one big happy family. So glad you are confident in all we do here. We strive to achieve the best standard of care possible. I will pass your kind words on to all of the staff.
Birkdale Tower Lodge Care Home is welcoming and friendly. Staff are helpful and I love the fact that there was a singer on today. They do many fun activities and the place is spotless and well-kept.
Thank you, we love to have fun here at Birkdale Tower Lodge, we have regular entertainment coming in for the residents as well as lots of other activities. I will pass on your lovely comments to the staff team.
As a family, we have been happy with Birkdale Tower Lodge. The staff and facilities are excellent.
Thank you. I am also glad that you were happy with your dad's stay with us; we hope he has settled into his new home.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (1)
- 04 Oct 2024Recipient: Sandstone Care Group
Meet the Team (1)

I am so proud to be the manager of Birkdale Tower. I’m extremely passionate about providing our 5-star luxury experience to some of the most vulnerable in our society, because they truly deserve the best and are just in need of help.
My favourite part of my role is getting to know each individual and understanding what approaches work best for their unique needs. I take real pride in creating positive, person-centred experiences that make a genuine difference in people’s daily lives. I love coming to work, not knowing what new challenges await and what new people I can meet.
I've worked in care all my working life since I was 18, but it was sort of a family business; my mother and her mother were care home managers, so it was an extremely natural decision. I worked hard, climbing the ladder and achieved my first managerial role when I was 29, achieving my first goal with CQC at the same age. I think what makes a good manager in our industry is someone who sets the tone for compassion and quality. It’s about supporting staff so they can provide the best quality of care, fostering teamwork, and always leading with empathy and understanding.
Outside of work, I’m a proud dad of 2 and a bit of an adventurer. I love nothing more than to don my walking boots and go to the Lakes or Wales. If I can drag along my daughters Bella and Gracie, then even better!
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