Birkdale Tower

8 Oxford Road, Birkdale, Southport PR8 2JR
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9.8 107 Reviews
  • Birkdale Tower, Southport
Birkdale Tower Care Home in Southport offers high-quality residential care in an elegant and welcoming environment. Situated in the heart of Birkdale, this landmark home combines luxurious surroundings with a warm and supportive atmosphere.

The dedicated care team provides 24-hour support tailored to each individual, whether that’s companionship, help with daily living, or more specialist care. Couples are supported wherever possible, with flexible care packages that meet the needs of both residents. Short-term respite stays are also available alongside long-term placements.

The home has been thoughtfully designed to feel calm and comfortable, with stylish lounges, relaxing spaces, and peaceful areas for quiet moments. For those living with dementia or other cognitive conditions, the environment is created to encourage familiarity, independence and wellbeing.

Life at Birkdale Tower focuses on meaningful moments, personal connection and maintaining dignity. Families are supported every step of the way, from first enquiries through to helping loved ones settle in.
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Care Provided by Birkdale Tower

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1390
  • Self-Funded Residential Dementia Care: from £1450
  • RESPITE Self-Funded Residential Care: from £1529
  • RESPITE Self-Funded Residential Dementia Care: from £1595

Weekly fees are based on individual needs and are subject to change. All admissions are subject to assessment, carried out by home management.

The price(s) shown are provided by the care home. Contact Birkdale Tower for full pricing details and T&Cs.

Contact Birkdale Tower to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Birkdale Tower to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Liam Kenwright (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Last Refurbishment: 2019
  • Number of floors: 4

Room Information

  • Single Rooms (51)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (51)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • When entering the building, please sign the visitors book and the receptionist will attend to visitors

Parking

  • Parking on site

Birkdale Tower Reviews (107)

9.8

Birkdale Tower has a Review Score of 9.8 (9.762) out of 10, based on 29 reviews in the last 2 years.
Over all time Birkdale Tower has 107 reviews.

Overall Experience
  • 93
  • 11
  • 1
  • 1
  • 1
Date Published
  • 107
  • 7
  • 8
  • 29
  • 78
Reviewer Connection to Birkdale Tower
  • 34
  • 27
  • 12
  • 7
  • 5
  • 5
  • 3
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 107, showing 101-107
Review from J B (Son of Resident) published on 23 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Birkdale Tower Lodge is an ideal setting for mum. The standard of the facilities is excellent. The staff are very professional while always being warm and friendly. Communication with myself is very good. Mum is very happy here.
Reply from Susan Derby, Business Development Manager at Birkdale Tower Your Mum has settled well at Birkdale Tower Lodge. It has been our pleasure to have her at the home with us. We pride ourselves here, with the standard of the facilities on offer, along with the food and activities. Now we can welcome families back, it will be our pleasure to have you come in, and spend time with mum too. It is lovely to work here, and work alongside our wonderful residents. I will pass your warm message on to our staff.
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Review from Simon N (Son of Resident) published on 15 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
A second respite stay for Mum. She thoroughly enjoys her stays and says she is always well cared for, entertained and looked after. The surroundings are lovely and she is looking forward to another stay in May.
Reply from Susan Derby, Business Development Manager at Birkdale Tower Thank you for taking the time to put on a review of our wonderful Lodge and staff. There is always lots to do at our Lodges, and the care is second to none, obviously proved by Mum wanting to return for her "holiday" to our home from home.
Look forward to greeting her back here again, and will let the staff know how happy you are with everything.
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Review from Rita F (Resident) published on 7 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been extremely satisfied with my care here and look forward to spending all my time at Birkdale Tower Lodge.
Reply from Gill Thompson, Lodge Manager at Birkdale Tower Thank you Rita for your comment. I am so pleased that you are happy with your care and that Birkdale Tower Lodge is your home and you enjoy living here
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Review from M B (Son of Resident) published on 7 January 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Came to visit my mum. Staff were very polite and helpful. Facilities are excellent and my mum looks really well.
Reply from Gill Thompson, Lodge Manager at Birkdale Tower Thank you for your review. Staff at Birkdale Tower Lodge pride themselves on providing excellent care and service to all our residents and their families. I will pass on your comments to the staff team.
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Review from L S (Niece of Resident) published on 4 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My auntie looks 10 years younger living here.
Reply from Gill Thompson, Lodge Manager at Birkdale Tower Thank you, Lorraine, for your review. On reaching the grand age of 100 and birthday celebration at Birkdale Tower Lodge we hope to continue to rejuvenate your Auntie, even more, to continue celebrating many more birthdays with us.
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Review from Irene J (Friend of Resident) published on 30 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My good friend moved into Birkdale Tower Lodge in May. I must say how happy she is. Since moving into the home she has made friends and has the much-needed help and support that she needed when she needs it. The home is beautiful and maintains very high standards. The food is delicious and my friend
enjoys it very much. There are activities to keep people busy however my friend isn't one for always joining in. Staff are very friendly and I can hear them talk with her when we are on the phone.
Reply from Gill Thompson, Lodge Manager at Birkdale Tower Thank you so much for your kind review. We are very pleased that your friend has settled and is enjoying life at Birkdale Tower Lodge. Our aim is to provide support to our residents when needed to enable them to remain as independent as possible. I will share your feedback with our staff.
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Review from David L (Son of Resident) published on 23 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum absolutely loves living at Birkdale Tower Lodge. Every time I speak with her she is happy and full of praise for all the wonderful staff. Even though it has been difficult this year with visiting restrictions and lockdown, staff have kept me informed of what's going on we had video calls and now
visit in a dedicated visitors room which is fantastic.
Reply from Gill Thompson, Lodge Manager at Birkdale Tower Thank you, David, for your kind words. We appreciate that this year has been very unpredictable and as we continue to live through this difficult time of COVID-19. To receive a lovely review is much appreciated. We understand how hard it has been for families not being able to be with their loved ones at this time. In addition to our dedicated visitor pod, we also have a Facebook portal where you can see mum on a big screen. Feel free to contact for a video call anytime.
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Current Review Score: 9.8 (9.762)

Overview of Review Score

The Review Score of 9.8 (9.762) out of 10 for Birkdale Tower is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.762 for Birkdale Tower is calculated as follows: ( (277 Excellents x 5) + (57 Goods x 4) + (1 Satisfactorys x 3) + (2 Poors x 2) + (4 Very Poors x 1) ) ÷ 341 Ratings = 4.762
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Birkdale Tower is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

Liam

Liam Kenwright

Job Title: Registered Manager

I am so proud to be the manager of Birkdale Tower. I’m extremely passionate about providing our 5-star luxury experience to some of the most vulnerable in our society, because they truly deserve the best and are just in need of help.


My favourite part of my role is getting to know each individual and understanding what approaches work best for their unique needs. I take real pride in creating positive, person-centred experiences that make a genuine difference in people’s daily lives. I love coming to work, not knowing what new challenges await and what new people I can meet.


I've worked in care all my working life since I was 18, but it was sort of a family business; my mother and her mother were care home managers, so it was an extremely natural decision. I worked hard, climbing the ladder and achieved my first managerial role when I was 29, achieving my first goal with CQC at the same age. I think what makes a good manager in our industry is someone who sets the tone for compassion and quality. It’s about supporting staff so they can provide the best quality of care, fostering teamwork, and always leading with empathy and understanding.


Outside of work, I’m a proud dad of 2 and a bit of an adventurer. I love nothing more than to don my walking boots and go to the Lakes or Wales. If I can drag along my daughters Bella and Gracie, then even better!

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