All the staff are so caring, patient and cheerful.I J(Son of Resident/Service User)
Beautiful care home and lovely, caring staff.J S(Relative of Resident/Service User)
Great communication, caring helpful staff always a warm and friendly welcome.C W(Resident / Service User)
All the staff are so caring, patient and cheerful.I J(Son of Resident/Service User)
Beautiful care home and lovely, caring staff.J S(Relative of Resident/Service User)
Great communication, caring helpful staff always a warm and friendly welcome.C W(Resident / Service User)
Birkdale Tower Care Home in Southport provides high-quality residential care within an elegant, welcoming and homely environment. Located in the heart of Birkdale, this distinctive care home combines stylish surroundings with a warm and supportive atmosphere where residents are encouraged to live comfortably and independently.
The experienced care team is available 24 hours a day, delivering person-centred support tailored to each resident’s individual needs. Whether providing companionship, assistance with daily living...
Birkdale Tower Care Home in Southport provides high-quality residential care within an elegant, welcoming and homely environment. Located in the heart of Birkdale, this distinctive care home combines stylish surroundings with a warm and supportive atmosphere where residents are encouraged to live comfortably and independently.
The experienced care team is available 24 hours a day, delivering person-centred support tailored to each resident’s individual needs. Whether providing companionship, assistance with daily living or more specialist care, the team focuses on promoting dignity, wellbeing and quality of life at all times.
Couples are welcomed wherever possible, with flexible care packages designed to support both shared and individual needs. The home also offers short-term respite stays alongside longer-term residential care.
Birkdale Tower has been thoughtfully designed to create a calm and comfortable setting, featuring stylish lounges, quiet relaxation spaces and welcoming communal areas for socialising with family and friends. For those living with dementia or cognitive conditions, the environment is carefully adapted to encourage familiarity, reassurance and independence.
Life at the home centres around meaningful experiences, companionship and enjoying everyday moments. Residents are supported to maintain their hobbies, routines and interests, while families are welcomed as an important part of the community from the very first enquiry onwards.
Contact Birkdale Tower to confirm what's included and get a personalised quote:
Weekly fees are dependent on individual care needs and room requirements and may be subject to change following assessment. Standard fees include accommodation, meals, utilities and personal care as agreed within the care plan.
Additional charges may apply for services such as hairdressing, podiatry and external professional appointments. A third-party top-up fee may be required for Local Authority funded placements, subject to assessment and agreement with the home. All admissions are subject to a pre-admission assessment carried out by the home’s management team.
The price(s) shown are provided by the care home. Contact Birkdale Tower for full pricing details and T&Cs.
Birkdale Tower has a Review Score of 9.8 (9.832) out of 10, based on 27 reviews in the last 2 years.
Over all time Birkdale Tower has 116 reviews.
The family are pleased with the quality of care and the home environment.
The family are pleased with the quality of care and the home environment.
Many thanks indeed for taking the time to post a review for us. Your feedback means a lot to all of our staff team here at Birkdale Tower Lodge and is greatly appreciated.
My Mum moved into Birkdale Tower Lodge in early Summer this year. Despite all the disruption in her life over the last year (leaving her house of 45 years and her dementia condition), all the team at Birkdale Tower Lodge have worked extremely hard to make her life as settled as possible and...
Thank you to all the staff at Birkdale Tower Lodge.
Thank you for your positive feedback. All the team will be thrilled to hear your kind words especially at this difficult time in social care. It really is appreciated! It is an absolute pleasure to look after your Mum she is a real character and an absolute joy to care for.
My Mum moved to Birkdale Tower Lodge early in 2020, at the start of the Covid pandemic. Since moving there, she has thrived. She has multiple physical health issues along with memory difficulties and the staff have been absolutely brilliant, keeping her well and safe. When she has been unwell,...
I have been most impressed with the home’s response to the Covid pandemic and the way in which they have kept their staff and residents safe. We, as a family, are all impressed with their handling of this terrible virus and never once have we been concerned for Mum’s safety.
Thank you for your kind words. It is so nice to read such positive feedback about how we are meeting your expectations, it’s even more welcoming to hear especially from the relatives of our residents who live with us. We take great pride in ensuring we deliver safe, high-quality care and...
Thank you for your kind words. It is so nice to read such positive feedback about how we are meeting your expectations, it’s even more welcoming to hear especially from the relatives of our residents who live with us. We take great pride in ensuring we deliver safe, high-quality care and facilities. So, It's always great to hear such fantastic praise for our team and I will pass on your lovely words to everyone.
From entering the home 2 years ago, pre -Covid.....Mum has received the utmost care and attention to her health, safety and wellbeing. She has thrived at Birkdale Tower Lodge, both physically, mentally and socially. It has been the perfect balance of quiet attentive care and encouraged independence...
It is the best decision so far that my family and I have taken, to entrust my Mum's healthcare and happiness to Birkdale Tower Lodge.
Thank you so much Diana for your kind words, we truly appreciate such positive feedback and for taking the time to do so. We also welcome your feedback regarding the care and attention to mums’ health, safety and wellbeing and especially how mum has thrived at Birkdale Tower Lodge, both...
Thank you so much Diana for your kind words, we truly appreciate such positive feedback and for taking the time to do so. We also welcome your feedback regarding the care and attention to mums’ health, safety and wellbeing and especially how mum has thrived at Birkdale Tower Lodge, both physically, mentally and socially while she is in our care, and we will continue to keep mum safe with our vigilant infection control and safety measures that we continue to keep in place. Once again, your observations are truly valuable, and I will gladly pass on your comments to all of the team.
Very understaffed so unfortunately, residents don't get the attention required. Some of the care staff and one of the receptionists are rude. The dignity of residents is not preserved or respected as it should as witnessed on several occasions and staff does not take this seriously. Good points are...
Very understaffed so unfortunately, residents don't get the attention required. Some of the care staff and one of the receptionists are rude. The dignity of residents is not preserved or respected as it should as witnessed on several occasions and staff does not take this seriously. Good points are the food is nice and the resident's rooms. Not much effort is put into encouraging residents to engage in activities. Very disappointed and would not recommend.
Thank you for your feedback and for taking the time to do so. We appreciate your positive comments on our facilities and food. Regarding your feedback on staffing levels, we staff our home in accordance with guidelines set to ensure we are staffed at a safe level. Staff are not always visible as...
Thank you for your feedback and for taking the time to do so. We appreciate your positive comments on our facilities and food. Regarding your feedback on staffing levels, we staff our home in accordance with guidelines set to ensure we are staffed at a safe level. Staff are not always visible as they are in rooms attending to our residents, particularly at certain times of the day. The dignity and respect of our residents is a top priority. I welcome you to speak with me regarding what you witnessed at the home. Should you have any further questions, please do not hesitate to get in touch. We always welcome input on how we can improve things for our residents and families. We will look forward to hearing from you.
Both I and my husband are extremely happy with the care and love that is shown to my sister. We cannot comment on the activities as it isn't something we have ever discussed. Also, we do not know what the fees are. Of course, I worry about my sister but feel that she could not be in a better place....
P.S All the staff are fantastic.
It's so pleasing when we receive such valued feedback, all of the team here at Birkdale Towers appreciate hearing back from family members of our resident's, even more so when we receive such positive feedback, it truly adds to staff morale knowing we are being acknowledged for doing the best we...
It's so pleasing when we receive such valued feedback, all of the team here at Birkdale Towers appreciate hearing back from family members of our resident's, even more so when we receive such positive feedback, it truly adds to staff morale knowing we are being acknowledged for doing the best we can for our residents and fulfilling expectations. So once again, thank you for taking the time to make a review.
Lovely care home. Very clean and welcoming.
Lovely care home. Very clean and welcoming.
We are currently looking at improving and developing our...
Thank you for your feedback and for taking the time to do so. We appreciate your positive comments on our facilities. We also welcome your feedback regarding the activities and take on board what has been highlighted in this review.We are currently looking at improving and developing our activities programme to include afternoon outings, Guest entertainment and creating a variety of Meaningful Activities for our residents. We thank you for your observation and welcome you to speak with us at the home should you have any further questions. We always welcome input on how we can improve things for our residents and families.
The time Mum spent there, 9 months, she was well cared for and well looked after, but the management and finance department leaves a lot to be...
Despite numerous emails, we have now waited 10 weeks for them to refund Mums spending money to her - not acceptable.
Luxury home. Mum is safe and secure. The staff are caring and great food. The management team are very professional. So happy that mum is settled. It's a relief that I don't have to worry about her. It's the best home in Birkdale and it's golf-themed, mum likes the little pitch and putt they've got...
Luxury home. Mum is safe and secure. The staff are caring and great food. The management team are very professional. So happy that mum is settled. It's a relief that I don't have to worry about her. It's the best home in Birkdale and it's golf-themed, mum likes the little pitch and putt they've got outside.
Thank you for your wonderful review, we pride ourselves on our Lodges and Birkdale Tower Lodge is a wonderful flagship. A home from home with that touch of luxury at every turn. The food, yes is first class, and so glad that you mum is settled here with us. Whatever our residents want to do for...
Thank you for your wonderful review, we pride ourselves on our Lodges and Birkdale Tower Lodge is a wonderful flagship. A home from home with that touch of luxury at every turn. The food, yes is first class, and so glad that you mum is settled here with us. Whatever our residents want to do for activities, we aim to please, and try and accommodate any suggestions. Hopefully see you on the 1st tee soon.
Birkdale Tower Lodge is an ideal setting for mum. The standard of the facilities is excellent. The staff are very professional while always being warm and friendly. Communication with myself is very good. Mum is very happy here.
Birkdale Tower Lodge is an ideal setting for mum. The standard of the facilities is excellent. The staff are very professional while always being warm and friendly. Communication with myself is very good. Mum is very happy here.
Your Mum has settled well at Birkdale Tower Lodge. It has been our pleasure to have her at the home with us. We pride ourselves here, with the standard of the facilities on offer, along with the food and activities. Now we can welcome families back, it will be our pleasure to have you come in,...
Your Mum has settled well at Birkdale Tower Lodge. It has been our pleasure to have her at the home with us. We pride ourselves here, with the standard of the facilities on offer, along with the food and activities. Now we can welcome families back, it will be our pleasure to have you come in, and spend time with mum too. It is lovely to work here, and work alongside our wonderful residents. I will pass your warm message on to our staff.
A second respite stay for Mum. She thoroughly enjoys her stays and says she is always well cared for, entertained and looked after. The surroundings are lovely and she is looking forward to another stay in May.
A second respite stay for Mum. She thoroughly enjoys her stays and says she is always well cared for, entertained and looked after. The surroundings are lovely and she is looking forward to another stay in May.
Look forward to greeting her back here again, and will let the staff know how happy you are with everything.
I have been extremely satisfied with my care here and look forward to spending all my time at Birkdale Tower Lodge.
I have been extremely satisfied with my care here and look forward to spending all my time at Birkdale Tower Lodge.
Thank you Rita for your comment. I am so pleased that you are happy with your care and that Birkdale Tower Lodge is your home and you enjoy living here
Came to visit my mum. Staff were very polite and helpful. Facilities are excellent and my mum looks really well.
Came to visit my mum. Staff were very polite and helpful. Facilities are excellent and my mum looks really well.
Thank you for your review. Staff at Birkdale Tower Lodge pride themselves on providing excellent care and service to all our residents and their families. I will pass on your comments to the staff team.
My auntie looks 10 years younger living here.
My auntie looks 10 years younger living here.
Thank you, Lorraine, for your review. On reaching the grand age of 100 and birthday celebration at Birkdale Tower Lodge we hope to continue to rejuvenate your Auntie, even more, to continue celebrating many more birthdays with us.
My good friend moved into Birkdale Tower Lodge in May. I must say how happy she is. Since moving into the home she has made friends and has the much-needed help and support that she needed when she needs it. The home is beautiful and maintains very high standards. The food is delicious and my...
My good friend moved into Birkdale Tower Lodge in May. I must say how happy she is. Since moving into the home she has made friends and has the much-needed help and support that she needed when she needs it. The home is beautiful and maintains very high standards. The food is delicious and my friend enjoys it very much. There are activities to keep people busy however my friend isn't one for always joining in. Staff are very friendly and I can hear them talk with her when we are on the phone.
Thank you so much for your kind review. We are very pleased that your friend has settled and is enjoying life at Birkdale Tower Lodge. Our aim is to provide support to our residents when needed to enable them to remain as independent as possible. I will share your feedback with our staff.
Mum absolutely loves living at Birkdale Tower Lodge. Every time I speak with her she is happy and full of praise for all the wonderful staff. Even though it has been difficult this year with visiting restrictions and lockdown, staff have kept me informed of what's going on we had video calls and...
Mum absolutely loves living at Birkdale Tower Lodge. Every time I speak with her she is happy and full of praise for all the wonderful staff. Even though it has been difficult this year with visiting restrictions and lockdown, staff have kept me informed of what's going on we had video calls and now visit in a dedicated visitors room which is fantastic.
Thank you, David, for your kind words. We appreciate that this year has been very unpredictable and as we continue to live through this difficult time of COVID-19. To receive a lovely review is much appreciated. We understand how hard it has been for families not being able to be with their loved...
Thank you, David, for your kind words. We appreciate that this year has been very unpredictable and as we continue to live through this difficult time of COVID-19. To receive a lovely review is much appreciated. We understand how hard it has been for families not being able to be with their loved ones at this time. In addition to our dedicated visitor pod, we also have a Facebook portal where you can see mum on a big screen. Feel free to contact for a video call anytime.
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I am so proud to be the manager of Birkdale Tower. I’m extremely passionate about providing our 5-star luxury experience to some of the most...
I am so proud to be the manager of Birkdale Tower. I’m extremely passionate about providing our 5-star luxury experience to some of the most vulnerable in our society, because they truly deserve the best and are just in need of help.
My favourite part of my role is getting to know each individual and understanding what approaches work best for their unique needs. I take real pride in creating positive, person-centred experiences that make a genuine difference in people’s daily lives. I love coming to work, not knowing what new challenges await and what new people I can meet.
I've worked in care all my working life since I was 18, but it was sort of a family business; my mother and her mother were care home managers, so it was an extremely natural decision. I worked hard, climbing the ladder and achieved my first managerial role when I was 29, achieving my first goal with CQC at the same age. I think what makes a good manager in our industry is someone who sets the tone for compassion and quality. It’s about supporting staff so they can provide the best quality of care, fostering teamwork, and always leading with empathy and understanding.
Outside of work, I’m a proud dad of 2 and a bit of an adventurer. I love nothing more than to don my walking boots and go to the Lakes or Wales. If I can drag along my daughters Bella and Gracie, then even better!
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