Birkdale Tower

8 Oxford Road, Birkdale, Southport PR8 2JR
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9.8 108 Reviews
  • Birkdale Tower, Southport
Birkdale Tower Care Home in Southport provides high-quality residential care within an elegant, welcoming and homely environment. Located in the heart of Birkdale, this distinctive care home combines stylish surroundings with a warm and supportive atmosphere where residents are encouraged to live comfortably and independently.

The experienced care team is available 24 hours a day, delivering person-centred support tailored to each resident’s individual needs. Whether providing companionship, assistance with daily living or more specialist care, the team focuses on promoting dignity, wellbeing and quality of life at all times.

Couples are welcomed wherever possible, with flexible care packages designed to support both shared and individual needs. The home also offers short-term respite stays alongside longer-term residential care.

Birkdale Tower has been thoughtfully designed to create a calm and comfortable setting, featuring stylish lounges, quiet relaxation spaces and welcoming communal areas for socialising with family and friends. For those living with dementia or cognitive conditions, the environment is carefully adapted to encourage familiarity, reassurance and independence.

Life at the home centres around meaningful experiences, companionship and enjoying everyday moments. Residents are supported to maintain their hobbies, routines and interests, while families are welcomed as an important part of the community from the very first enquiry onwards.
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Care Provided by Birkdale Tower

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1390
  • Self-Funded Residential Dementia Care: from £1450
  • RESPITE Self-Funded Residential Care: from £1529
  • RESPITE Self-Funded Residential Dementia Care: from £1595

Weekly fees are dependent on individual care needs and room requirements and may be subject to change following assessment. Standard fees include accommodation, meals, utilities and personal care as agreed within the care plan.


Additional charges may apply for services such as hairdressing, podiatry and external professional appointments. A third-party top-up fee may be required for Local Authority funded placements, subject to assessment and agreement with the home. All admissions are subject to a pre-admission assessment carried out by the home’s management team.

The price(s) shown are provided by the care home. Contact Birkdale Tower for full pricing details and T&Cs.

Contact Birkdale Tower to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Birkdale Tower to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Liam Kenwright (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Last Refurbishment: 2019
  • Number of floors: 4

Room Information

  • Single Rooms (55)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (55)

Visiting

  • The home understand that choosing a care home is an important decision, and the team is here to support you throughout the process.


    Prospective residents and their families are warmly invited to visit the home, meet the friendly team and experience daily life within the welcoming community. Flexible viewing appointments are available where possible, including evenings and weekends.


    To ensure residents can enjoy a calm and comfortable dining experience, mealtimes are protected, however, the team are always happy to arrange visits around these times.


    Please contact the team to arrange a visit or request further information — they will be delighted to help.

Parking

  • Free on-site parking is available for visitors, with accessible spaces located close to the main entrance for added convenience. The home is easily accessible by car and public transport, helping family and friends visit comfortably and regularly.

Birkdale Tower Reviews (108)

9.8

Birkdale Tower has a Review Score of 9.8 (9.804) out of 10, based on 27 reviews in the last 2 years.
Over all time Birkdale Tower has 108 reviews.

Overall Experience
  • 94
  • 11
  • 1
  • 1
  • 1
Date Published
  • 108
  • 7
  • 8
  • 26
  • 82
Reviewer Connection to Birkdale Tower
  • 34
  • 27
  • 12
  • 8
  • 5
  • 5
  • 3
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 108, showing 101-108
Review from C C (Daughter of Resident) published on 24 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Luxury home. Mum is safe and secure. The staff are caring and great food. The management team are very professional. So happy that mum is settled. It's a relief that I don't have to worry about her. It's the best home in Birkdale and it's golf-themed, mum likes the little pitch and putt they've got
outside.
Reply from Susan Derby, Business Development Manager at Birkdale Tower Thank you for your wonderful review, we pride ourselves on our Lodges and Birkdale Tower Lodge is a wonderful flagship. A home from home with that touch of luxury at every turn. The food, yes is first class, and so glad that you mum is settled here with us. Whatever our residents want to do for activities, we aim to please, and try and accommodate any suggestions. Hopefully see you on the 1st tee soon.
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Review from J B (Son of Resident) published on 23 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Birkdale Tower Lodge is an ideal setting for mum. The standard of the facilities is excellent. The staff are very professional while always being warm and friendly. Communication with myself is very good. Mum is very happy here.
Reply from Susan Derby, Business Development Manager at Birkdale Tower Your Mum has settled well at Birkdale Tower Lodge. It has been our pleasure to have her at the home with us. We pride ourselves here, with the standard of the facilities on offer, along with the food and activities. Now we can welcome families back, it will be our pleasure to have you come in, and spend time with mum too. It is lovely to work here, and work alongside our wonderful residents. I will pass your warm message on to our staff.
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Review from Simon N (Son of Resident) published on 15 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
A second respite stay for Mum. She thoroughly enjoys her stays and says she is always well cared for, entertained and looked after. The surroundings are lovely and she is looking forward to another stay in May.
Reply from Susan Derby, Business Development Manager at Birkdale Tower Thank you for taking the time to put on a review of our wonderful Lodge and staff. There is always lots to do at our Lodges, and the care is second to none, obviously proved by Mum wanting to return for her "holiday" to our home from home.
Look forward to greeting her back here again, and will let the staff know how happy you are with everything.
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Review from Rita F (Resident) published on 7 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been extremely satisfied with my care here and look forward to spending all my time at Birkdale Tower Lodge.
Reply from Gill Thompson, Lodge Manager at Birkdale Tower Thank you Rita for your comment. I am so pleased that you are happy with your care and that Birkdale Tower Lodge is your home and you enjoy living here
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Review from M B (Son of Resident) published on 7 January 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Came to visit my mum. Staff were very polite and helpful. Facilities are excellent and my mum looks really well.
Reply from Gill Thompson, Lodge Manager at Birkdale Tower Thank you for your review. Staff at Birkdale Tower Lodge pride themselves on providing excellent care and service to all our residents and their families. I will pass on your comments to the staff team.
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Review from L S (Niece of Resident) published on 4 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My auntie looks 10 years younger living here.
Reply from Gill Thompson, Lodge Manager at Birkdale Tower Thank you, Lorraine, for your review. On reaching the grand age of 100 and birthday celebration at Birkdale Tower Lodge we hope to continue to rejuvenate your Auntie, even more, to continue celebrating many more birthdays with us.
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Review from Irene J (Friend of Resident) published on 30 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My good friend moved into Birkdale Tower Lodge in May. I must say how happy she is. Since moving into the home she has made friends and has the much-needed help and support that she needed when she needs it. The home is beautiful and maintains very high standards. The food is delicious and my friend
enjoys it very much. There are activities to keep people busy however my friend isn't one for always joining in. Staff are very friendly and I can hear them talk with her when we are on the phone.
Reply from Gill Thompson, Lodge Manager at Birkdale Tower Thank you so much for your kind review. We are very pleased that your friend has settled and is enjoying life at Birkdale Tower Lodge. Our aim is to provide support to our residents when needed to enable them to remain as independent as possible. I will share your feedback with our staff.
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Review from David L (Son of Resident) published on 23 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum absolutely loves living at Birkdale Tower Lodge. Every time I speak with her she is happy and full of praise for all the wonderful staff. Even though it has been difficult this year with visiting restrictions and lockdown, staff have kept me informed of what's going on we had video calls and now
visit in a dedicated visitors room which is fantastic.
Reply from Gill Thompson, Lodge Manager at Birkdale Tower Thank you, David, for your kind words. We appreciate that this year has been very unpredictable and as we continue to live through this difficult time of COVID-19. To receive a lovely review is much appreciated. We understand how hard it has been for families not being able to be with their loved ones at this time. In addition to our dedicated visitor pod, we also have a Facebook portal where you can see mum on a big screen. Feel free to contact for a video call anytime.
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Current Review Score: 9.8 (9.804)

Overview of Review Score

The Review Score of 9.8 (9.804) out of 10 for Birkdale Tower is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.804 for Birkdale Tower is calculated as follows: ( (272 Excellents x 5) + (38 Goods x 4) + (1 Satisfactorys x 3) + (2 Poors x 2) + (4 Very Poors x 1) ) ÷ 317 Ratings = 4.804
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Birkdale Tower is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

Liam

Liam Kenwright

Job Title: Registered Manager

I am so proud to be the manager of Birkdale Tower. I’m extremely passionate about providing our 5-star luxury experience to some of the most vulnerable in our society, because they truly deserve the best and are just in need of help.


My favourite part of my role is getting to know each individual and understanding what approaches work best for their unique needs. I take real pride in creating positive, person-centred experiences that make a genuine difference in people’s daily lives. I love coming to work, not knowing what new challenges await and what new people I can meet.


I've worked in care all my working life since I was 18, but it was sort of a family business; my mother and her mother were care home managers, so it was an extremely natural decision. I worked hard, climbing the ladder and achieved my first managerial role when I was 29, achieving my first goal with CQC at the same age. I think what makes a good manager in our industry is someone who sets the tone for compassion and quality. It’s about supporting staff so they can provide the best quality of care, fostering teamwork, and always leading with empathy and understanding.


Outside of work, I’m a proud dad of 2 and a bit of an adventurer. I love nothing more than to don my walking boots and go to the Lakes or Wales. If I can drag along my daughters Bella and Gracie, then even better!

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