Birkdale Tower

This is the first time in 2 years that my mum has felt settled and safe. The staff here are amazing, always helpful and kind and go the extra mile to ensure that everyone here is looked after perfectly. My mum has only been here a short time but has improved so much after her second stroke and this is all down to Birkdale Tower Lodge.

Beautiful care home and lovely, caring staff. Peace of mind that your relative is safe and cared for in a nice environment.

Birkdale Tower Lodge is a beautiful home. It is very clean, and the staff are lovely. Mum's room is very spacious and again - very clean. Although Mum doesn't always take part - there are lots of well-organised activities for the residents, which seem very well organised. Mum seem happy with the food and laundry service, although has had some items mislaid.

The home is very welcoming, and the staff are always very kind and helpful. My aunt is cared for so well, and again, all the staff are very caring and kind.

We are so pleased we have chosen this care home for our aunty. She is well looked after in all respects. Food is exceptional. Numerous activities. Staff are caring and supportive. It seems a well managed and efficient care home.

I have been so impressed with the quality of care my mum has received at Birkdale Tower Lodge. They are a wonderful team who have looked after Mum and helped her settle in very quickly; they are friendly and attentive. Mum is happy here, which is very reassuring for us.

I have found everything very well organised.

Lovely place, pleasant staff.

If the home was full and the staff members were sufficient things would be great. The newness of the home means numbers are low and hence everything is a bit frantic at times, but my parents are being well looked after all the same and we are very happy. The future looks even better.

I had been visiting an older lady and long term family friend for around 11 years primarily looking after her financial affairs. When she lost her ability to move from her chair around the start of January it became clear that significant changes would be needed to provide continuing homecare. These could only take place after awaiting a Social Services related Occupational Therapy Assessment, required by all care providers because of their insurance needs. At the same time, it became clear that all the care home places with mobility capability in Southport were unavailable because of constraints imposed by the local Public Health office. This posed an almost insoluble problem of arranging for immediate day to day care. With the proactive support of the manager, Birkdale Tower Lodge came to the rescue and with minimum delay organised for my friend to be admitted for rehabilitation care. The 4-week stay was a great success with excellent care provided by friendly competent staff.

Lovely friendly place. The staff are very welcoming and polite.

Great communication, caring helpful staff always a warm and friendly welcome. Beatuiful accommodation, bright and clean rooms. Would highly recommend.

Excellent facilities, very friendly staff. Premises are kept clean and tidy.

All members of staff are helpful, kind and caring at this difficult time.

The staff here go above and beyond. I have never seen such love and care. My friend is my world and she is in the best place ever!

Home well maintained and very comfortable, excellent catering and well planned, tasty menus, with lots of choices. The staff are very attentive and knowledgeable, residents areas are kept spotlessly clean. Outside garden areas encourage residents to spend a large amount of their time enjoying the summer environment with ample shaded areas. Overall everything was meticulously planned and implemented.

Birkdale Tower Lodge is dad's second care home in a year and he's so much happier at Birkdale Tower Lodge than he was in his previous care home. The difference in him is incredible and I can rest easy knowing he is happy and safe. He settled in very quickly and made himself very much at home which I am very relieved about. The staff are friendly and appear happy (genuinely) in their work. I cannot fault Birkdale Tower Lodge or anyone who works there.

All the staff are very welcoming and accommodating. The facilities at the Lodge are of a very high standard. Mum enjoys the food even if the portions are a little too big (not a bad thing really). Whilst mum doesn't always join in the activities she likes that they are available. It's a shame she is here in the winter as she would lie to get out in the garden too. The team have also liaised well with mum's Gp to ensure medication issues are quickly addressed. Overall, the Lodge team have made everything easy forum to help her prepare for a forthcoming operation (hopefully she will be back for a post-op respite stay as well).

My mother is well looked after. The food is good and varied. My mum appears to be happy and cared for.

Senior staff are fantastic and go above and beyond on many occasions. Food dad loves and loves all the staff he comes into contact with. Very well run care home.