
All the staff are so caring, patient and cheerful.I J(Son of Resident/Service User)

Beautiful care home and lovely, caring staff.J S(Relative of Resident/Service User)

Great communication, caring helpful staff always a warm and friendly welcome.C W(Resident / Service User)

All the staff are so caring, patient and cheerful.I J(Son of Resident/Service User)

Beautiful care home and lovely, caring staff.J S(Relative of Resident/Service User)

Great communication, caring helpful staff always a warm and friendly welcome.C W(Resident / Service User)

Birkdale Tower Care Home in Southport provides high-quality residential care within an elegant, welcoming and homely environment. Located in the heart of Birkdale, this distinctive care home combines stylish surroundings with a warm and supportive atmosphere where residents are encouraged to live comfortably and independently.
The experienced care team is available 24 hours a day, delivering person-centred support tailored to each resident’s individual needs. Whether providing companionship, assistance with daily living...
Care Provided by Birkdale Tower
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 55 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Weekly fees are dependent on individual care needs and room requirements and may be subject to change following assessment. Standard fees include accommodation, meals, utilities and personal care as agreed within the care plan.
Additional charges may apply for services such as hairdressing, podiatry and external professional appointments. A third-party top-up fee may be required for Local Authority funded placements, subject to assessment and agreement with the home. All admissions are subject to a pre-admission assessment carried out by the home’s management team.
The price(s) shown are provided by the care home. Contact Birkdale Tower for full pricing details and T&Cs.
Contact Birkdale Tower to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Sandstone Care Group
- Private Owned
Person in charge
- Liam Kenwright(Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2019
- Last Refurbishment: 2019
- Number of floors: 4
Room Information
- Single Rooms (55)
- Single Rooms with ensuite Wet Room (55)
Visiting
- The home understand that choosing a care home is an important decision, and the team is here to support you throughout the process. Prospective residents and their families are warmly invited to visit the home, meet the friendly team and experience daily life within the welcoming community. Flexible viewing appointments are available where possible, including evenings and weekends. To ensure residents can enjoy a calm and comfortable dining experience, mealtimes are protected, however, the team are always happy to arrange visits around these times. Please contact the team to arrange a visit or request further information — they will be delighted to help.
Parking
- Free on-site parking is available for visitors, with accessible spaces located close to the main entrance for added convenience. The home is easily accessible by car and public transport, helping family and friends visit comfortably and regularly.
Birkdale Tower Reviews (110)
Birkdale Tower has a Review Score of 9.8 (9.800) out of 10, based on 27 reviews in the last 2 years.
Over all time Birkdale Tower has 110 reviews.
Dad has settled really well here at Birkdale Tower. He's interacting and making crafts etc. He likes his room with all his belongings around him. Dad also loves the food here at Birkdale, as it's freshly cooked. He gets on well with the staff, and they are all friendly.
Thank you for your lovely comments; it is lovely to see how your dad has settled so well. He is a pleasure to care for. We hope you continue to enjoy your visits with your dad at Birkdale Tower Lodge.
As Dad gas decided to stay, the staff have been extremely helpful in personalising his room or seeking to understand what they can do to help him settle and be happy. I feel confident that Dad is well looked after and in the care of friendly and experienced staff.
We are so pleased you choose Birkdale Tower Lodge for dad. I am glad all your experiences have been positive, and I hope you and your family continue to enjoy your visits.
Generally very good, although I'd prefer more regular staff resource who is familiar to Mum. In recent months staff seem to rotate with other lodges.
Thank you for rating us high overall, I understand your concerns regarding staff, we are working hard to recruit, as are others in this sector, we always work to our correct staffing ratio to enable us to deliver the best care to our residents, thank you for your feedback.
I would thoroughly recommend Birkdale Tower Lodge.
Thank you for your lovely comments, now Mum has settled I can see you are more settled, I have a great staff team and I hope you continue to enjoy your visits and Mum is happy with the care she receives.
My mother had an accident with a hot mug of tea. The staff noticed and took action immediately - contacting me to attend in case she required hospital treatment, showering Mum and applying dressings and contacting 999. Mum could only praise their actions. Fortunately, Mum was fine and was able to stay at the home.
Thank you, I am so happy that my staff responded immediately to prevent a more serious injury occurring, we always strive to be as responsive as we can to ensure the best care for our residents.
Kind and helpful staff, Dad is very well looked after and cared for. The facilities are excellent.
Thank you, I am so pleased you are happy with Dad's care, we do have a beautiful home with great facilities, I hope you enjoy your visits and feel welcomed by everyone.
It's early days but so far I'm very pleased with the level of care my mother is receiving. I am impressed by the responsiveness of the staff and, particularly, the management.
Thank you for your lovely comments, your mum is a pleasure to care for, we try our best to ensure first-class care is delivered at all times, I will pass on your lovely comments to the staff team.
My dad has settled in superbly at Birkdale Tower Lodge. The staff are so friendly. The food is excellent. When they have a band/music, my dad is first up dancing. He used to play golf, so loves the little putting green outside.
Your dad is certainly the life and soul of the party in every event we hold. Thank you for choosing Birkdale Tower Lodge to care for him; it is a pleasure. I will pass on your lovely comments to the staff.
Brought my mother in for 2 weeks. We first met the manager on our welcome and automatically, I knew that my mam was going to love this place! The manager was so caring and welcoming just lovely like all the other carers. I really cannot say anything bad about this lovely place then say thank you so much.
Thank you for your lovely comments, as a manager I am proud that all my staff team make everyone feel welcome, from residents to visitors. I am glad your mum enjoyed her stay, I will pass on your lovely comments to the team.
I needed respite care for my parents. It was very last minute! The respite was organised on the same day as the initial contact, and my parents moved in the next day! From the beginning to end, we could not fault a single thing! every member of staff was fabulous, friendly, professional and couldn't do enough for you. The standard of the rooms, bistro and lounges are outstanding. But more important, is the care my parents received was impeccable. I really felt they were in safe hands. Thank you from the bottom of my heart.
Thank you so much for your lovely comments. It was such a pleasure to help you out and look after your parents; they are welcome back anytime.
Absolutely delighted at the standard of care my mother-in-law has received. Beautiful, clean facilities. Extremely helpful staff. The transformation in her overall mental demeanour and physical capabilities has been lovely to witness. Highly recommend to anyone looking for care for their loved ones.
Your comments are really appreciated, and I will pass them on to the staff team. It was lovely to see her being so interactive with everyone; she was happy every day and a welcome resident anytime.
Home from home.
Thank you very much. I am glad you feel it is home from home, as that is our intention for everyone, old and new residents.
Now that we are out of lockdown, I have had the opportunity to get to know the staff and carers who look after my mum. Everyone is so kind and is a second family to Mum.
Thank you, we treat all our residents like family, I am happy you feel Mum is safe and well looked after by everyone at Birkdale Tower Lodge, it is also lovely to get to know you.
Dad has been made to feel so welcome at Birkdale Tower even after a few days everyone knows his name. All the staff are so helpful and nothing seems to be too much trouble for them.
Thank you for your kind words, it means a lot to the staff team. Your dad is part of the family now. We strive to ensure everyone is happy, content and safe at Birkdale Tower Lodge.
This is the first time in 2 years that my mum has felt settled and safe. The staff here are amazing, always helpful and kind and go the extra mile to ensure that everyone here is looked after perfectly. My mum has only been here a short time but has improved so much after her second stroke and this is all down to Birkdale Tower Lodge.
Thank you, we adore our residents and will do everything we can to make them feel safe and comfortable, your mum is an absolute pleasure to care for and we are so glad you chose Birkdale Tower Lodge for her forever home
Beautiful care home and lovely, caring staff. Peace of mind that your relative is safe and cared for in a nice environment.
What lovely kind words, we do our very best to make sure everyone is well cared for and always made to feel welcome, the home is beautiful and really well cared for by all our team.
Birkdale Tower Lodge is a beautiful home. It is very clean, and the staff are lovely. Mum's room is very spacious and again - very clean. Although Mum doesn't always take part - there are lots of well-organised activities for the residents, which seem very well organised. Mum seem happy with the food and laundry service, although has had some items mislaid.
Thank you for your kind words. The whole staff team do a wonderful job in keeping the home clean and looking after our lovely residents. Activities are really important to ensure mental and physical wellbeing. I will pass on your kind words to the staff team.
The home is very welcoming, and the staff are always very kind and helpful. My aunt is cared for so well, and again, all the staff are very caring and kind.
Thank you for your lovely comments; I will pass these on to our staff. I am so glad your aunt is enjoying her stay with us.
We are so pleased we have chosen this care home for our aunty. She is well looked after in all respects. Food is exceptional. Numerous activities. Staff are caring and supportive. It seems a well managed and efficient care home.
Thank you for your lovely comments. We really appreciate your feedback. I will pass this on to our wonderful staff team.
I have been so impressed with the quality of care my mum has received at Birkdale Tower Lodge. They are a wonderful team who have looked after Mum and helped her settle in very quickly; they are friendly and attentive. Mum is happy here, which is very reassuring for us.
Thank you for your lovely review. I will pass on your kind comments to the staff. We strive to ensure everyone has a wonderful time while staying with us and make sure they feel part of our family; it is important to us to make everyone feel welcome, including family and friends.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (1)
- 04 Oct 2024Recipient: Sandstone Care Group
Meet the Team (1)

I am so proud to be the manager of Birkdale Tower. I’m extremely passionate about providing our 5-star luxury experience to some of the most vulnerable in our society, because they truly deserve the best and are just in need of help.
My favourite part of my role is getting to know each individual and understanding what approaches work best for their unique needs. I take real pride in creating positive, person-centred experiences that make a genuine difference in people’s daily lives. I love coming to work, not knowing what new challenges await and what new people I can meet.
I've worked in care all my working life since I was 18, but it was sort of a family business; my mother and her mother were care home managers, so it was an extremely natural decision. I worked hard, climbing the ladder and achieved my first managerial role when I was 29, achieving my first goal with CQC at the same age. I think what makes a good manager in our industry is someone who sets the tone for compassion and quality. It’s about supporting staff so they can provide the best quality of care, fostering teamwork, and always leading with empathy and understanding.
Outside of work, I’m a proud dad of 2 and a bit of an adventurer. I love nothing more than to don my walking boots and go to the Lakes or Wales. If I can drag along my daughters Bella and Gracie, then even better!
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