Birkdale Tower

8 Oxford Road, Birkdale, Southport PR8 2JR
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9.7 100 Reviews
  • Birkdale Tower, Southport
Birkdale Tower Care Home in Southport offers high-quality residential care in an elegant and welcoming environment. Situated in the heart of Birkdale, this landmark home combines luxurious surroundings with a warm and supportive atmosphere.

The dedicated care team provides 24-hour support tailored to each individual, whether that’s companionship, help with daily living, or more specialist care. Couples are supported wherever possible, with flexible care packages that meet the needs of both residents. Short-term respite stays are also available alongside long-term placements.

The home has been thoughtfully designed to feel calm and comfortable, with stylish lounges, relaxing spaces, and peaceful areas for quiet moments. For those living with dementia or other cognitive conditions, the environment is created to encourage familiarity, independence and wellbeing.

Life at Birkdale Tower focuses on meaningful moments, personal connection and maintaining dignity. Families are supported every step of the way, from first enquiries through to helping loved ones settle in.
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Care Provided by Birkdale Tower

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1365
  • Self-Funded Residential Dementia Care: from £1435
  • RESPITE Self-Funded Residential Care: from £1501
  • RESPITE Self-Funded Residential Dementia Care: from £1578

Weekly fees are based on individual needs and are subject to change. All admissions are subject to assessment, carried out by home management.

These prices are only a guideline, please contact Birkdale Tower to find out the exact price for your requirements.

Contact Birkdale Tower to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Birkdale Tower to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Liam Kenwright (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Last Refurbishment: 2019
  • Number of floors: 4

Room Information

  • Single Rooms (51)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (51)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • When entering the building, please sign the visitors book and the receptionist will attend to visitors

Parking

  • Parking on site

Birkdale Tower Reviews (100)

9.7

Birkdale Tower has a Review Score of 9.7 (9.699) out of 10, based on 26 reviews in the last 2 years.
Over all time Birkdale Tower has 100 reviews.

Overall Experience
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  • 11
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Date Published
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Reviewer Connection to Birkdale Tower
  • 34
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Total of 100, showing 61-80
Review from Janet M (Daughter-in-law of Resident) published on 6 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely delighted at the standard of care my mother-in-law has received. Beautiful, clean facilities. Extremely helpful staff. The transformation in her overall mental demeanour and physical capabilities has been lovely to witness. Highly recommend to anyone looking for care for their loved ones.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower
Your comments are really appreciated, and I will pass them on to the staff team. It was lovely to see her being so interactive with everyone; she was happy every day and a welcome resident anytime.
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Review from G W (Resident) published on 16 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Home from home.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower
Thank you very much. I am glad you feel it is home from home, as that is our intention for everyone, old and new residents.
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Review from D C (Daughter of Resident) published on 10 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Now that we are out of lockdown, I have had the opportunity to get to know the staff and carers who look after my mum. Everyone is so kind and is a second family to Mum.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower
Thank you, we treat all our residents like family, I am happy you feel Mum is safe and well looked after by everyone at Birkdale Tower Lodge, it is also lovely to get to know you.
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Review from D C (Daughter of Resident) published on 9 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has been made to feel so welcome at Birkdale Tower even after a few days everyone knows his name. All the staff are so helpful and nothing seems to be too much trouble for them.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower
Thank you for your kind words, it means a lot to the staff team. Your dad is part of the family now. We strive to ensure everyone is happy, content and safe at Birkdale Tower Lodge.
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Review from J M (Son of Resident) published on 3 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the first time in 2 years that my mum has felt settled and safe. The staff here are amazing, always helpful and kind and go the extra mile to ensure that everyone here is looked after perfectly. My mum has only been here a short time but has improved so much after her second stroke and this
is all down to Birkdale Tower Lodge.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower
Thank you, we adore our residents and will do everything we can to make them feel safe and comfortable, your mum is an absolute pleasure to care for and we are so glad you chose Birkdale Tower Lodge…read more
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Review from J S (Relative of Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beautiful care home and lovely, caring staff. Peace of mind that your relative is safe and cared for in a nice environment.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower
What lovely kind words, we do our very best to make sure everyone is well cared for and always made to feel welcome, the home is beautiful and really well cared for by all our team.
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Review from Helen P (Daughter of Resident) published on 27 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Birkdale Tower Lodge is a beautiful home. It is very clean, and the staff are lovely. Mum's room is very spacious and again - very clean. Although Mum doesn't always take part - there are lots of well-organised activities for the residents, which seem very well organised. Mum seem happy with the food
and laundry service, although has had some items mislaid.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower
Thank you for your kind words. The whole staff team do a wonderful job in keeping the home clean and looking after our lovely residents. Activities are really important to ensure mental and physical…read more
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Review from Rose S (Niece of Resident) published on 10 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is very welcoming, and the staff are always very kind and helpful. My aunt is cared for so well, and again, all the staff are very caring and kind.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower
Thank you for your lovely comments; I will pass these on to our staff. I am so glad your aunt is enjoying her stay with us.
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Review from Lin K (Niece of Resident) published on 23 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are so pleased we have chosen this care home for our aunty. She is well looked after in all respects. Food is exceptional. Numerous activities. Staff are caring and supportive. It seems a well managed and efficient care home.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower
Thank you for your lovely comments. We really appreciate your feedback. I will pass this on to our wonderful staff team.
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Review from Kathryn R (Daughter of Resident) published on 23 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been so impressed with the quality of care my mum has received at Birkdale Tower Lodge. They are a wonderful team who have looked after Mum and helped her settle in very quickly; they are friendly and attentive. Mum is happy here, which is very reassuring for us.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower
Thank you for your lovely review. I will pass on your kind comments to the staff. We strive to ensure everyone has a wonderful time while staying with us and make sure they feel part of our family; it…read more
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Review from Barbara H (Resident) published on 3 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found everything very well organised.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower
Thank you for your lovely review. We hope you enjoy everything we do here at Birkdale Tower Lodge to ensure you have a lovely stay with us.
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Review from B H (Sister of Resident) published on 8 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely place, pleasant staff.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower
Thank you, we try our very best to make it home from home, I will pass on your lovely comments to the staff.
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Review from J S (Son of Resident) published on 8 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home looks fabulous. The standard and facilities are excellent including a cinema room complete with popcorn and a bar!
If the home was full and the staff members were sufficient things would be great. The newness of the home means numbers are low and hence everything is a bit frantic at times,
but my parents are being well looked after all the same and we are very happy. The future looks even better.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower
Thank your for your lovely comments, your mum and dad have settled in really well, things are on the up at Birkdale Tower Lodge.
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Review from Roger F (Friend of Resident) published on 7 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I had been visiting an older lady and long term family friend for around 11 years primarily looking after her financial affairs. When she lost her ability to move from her chair around the start of January it became clear that significant changes would be needed to provide continuing homecare. These
could only take place after awaiting a Social Services related Occupational Therapy Assessment, required by all care providers because of their insurance needs. At the same time, it became clear that all the care home places with mobility capability in Southport were unavailable because of constraints imposed by the local Public Health office. This posed an almost insoluble problem of arranging for immediate day to day care. With the proactive support of the manager, Birkdale Tower Lodge came to the rescue and with minimum delay organised for my friend to be admitted for rehabilitation care. The 4-week stay was a great success with excellent care provided by friendly competent staff.
Reply from Jo-Ann Wallace, Lodge Service Advisor at Birkdale Tower
Thank you for taking the time to complete a review and for the compliments regarding the manager and staff, it is so pleasing to hear that we provided excellent care for the four weeks your family…read more
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Review from K K (Great-Niece of Resident) published on 22 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely friendly place. The staff are very welcoming and polite.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower
Thank you for your lovely comments, we want all visitors to have a pleasant experience when they visit us.
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Review from C W (Resident) published on 16 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Great communication, caring helpful staff always a warm and friendly welcome. Beatuiful accommodation, bright and clean rooms. Would highly recommend.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower
Thank you, I am so glad you enjoyed your stay with us and you're welcome back anytime.
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Review from P B (Son of Resident) published on 15 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent facilities, very friendly staff. Premises are kept clean and tidy.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower
Thank you for your lovely comments, we try our best to maintain a high standard here at Birkdale Tower Lodge, your comments will be passed on to the staff team.
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Review from G D (Wife of Resident) published on 4 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All members of staff are helpful, kind and caring at this difficult time.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower
It was a pleasure to care for your husband for the short time he stayed with us, thank you for the lovely review, it means a lot to myself and our wonderful staff.
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Review from C B (Friend of Resident) published on 9 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff here go above and beyond. I have never seen such love and care. My friend is my world and she is in the best place ever!
Reply from Jo-Ann Wallace, Lodge Service Advisor at Birkdale Tower
Thank you so much for your kind review. We are very pleased that your friend has settled and is enjoying life at Birkdale Tower Lodge. Our aim is to provide the best care by our dedicated team. We…read more
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Review from B S (Resident) published on 17 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Home well maintained and very comfortable, excellent catering and well planned, tasty menus, with lots of choices. The staff are very attentive and knowledgeable, residents areas are kept spotlessly clean. Outside garden areas encourage residents to spend a large amount of their time enjoying the summer
environment with ample shaded areas. Overall everything was meticulously planned and implemented.
Reply from Maria Parkinson, Lodge Manager at Birkdale Tower
Thank you very much for your lovely comments, we like to ensure we cater for every need and ensure Birkdale Tower Lodge is home from home. I will pass on your comments to the staff.
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Current Review Score: 9.7 (9.699)

Overview of Review Score

The Review Score of 9.7 (9.699) out of 10 for Birkdale Tower is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.699 for Birkdale Tower is calculated as follows: ( (232 Excellents x 5) + (66 Goods x 4) + (2 Satisfactorys x 3) + (2 Poors x 2) + (4 Very Poors x 1) ) ÷ 306 Ratings = 4.699
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Birkdale Tower is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (2)

Liam

Liam Kenwright

Job Title: Registered Manager

I am so proud to be the manager of Birkdale Tower. I’m extremely passionate about providing our 5-star luxury experience to some of the most vulnerable in our society, because they truly deserve the best and are just in need of help.


My favourite part of my role is getting to know each individual and understanding what approaches work best for their unique needs. I take real pride in creating positive, person-centred experiences that make a genuine difference in people’s daily lives. I love coming to work, not knowing what new challenges await and what new people I can meet.


I've worked in care all my working life since I was 18, but it was sort of a family business; my mother and her mother were care home managers, so it was an extremely natural decision. I worked hard, climbing the ladder and achieved my first managerial role when I was 29, achieving my first goal with CQC at the same age. I think what makes a good manager in our industry is someone who sets the tone for compassion and quality. It’s about supporting staff so they can provide the best quality of care, fostering teamwork, and always leading with empathy and understanding.


Outside of work, I’m a proud dad of 2 and a bit of an adventurer. I love nothing more than to don my walking boots and go to the Lakes or Wales. If I can drag along my daughters Bella and Gracie, then even better!

Jayne

Jayne Burns

Job Title: Client Service Advisor Joined: 2019

As a Client Service Advisor for Sandstone Care, I have the privilege of helping people who are seeking care for a loved one—or even for themselves. From personal experience, I understand that finding the right home, where your loved one feels supported and well cared for, can sometimes be daunting. Many people feel overwhelmed when navigating the social care system, particularly when it comes to finances and care needs.


My role allows me to support you by ensuring you have all the information you need regarding the facilities available in the home, room fees, financial assistance that may be offered by the local authority, and details about the category of care. I can also arrange visits to the home so you can experience firsthand the warm and welcoming atmosphere we strive to provide in all of our homes.


I absolutely love my role, and over the past two and a half years, I have had the pleasure of supporting many individuals and families in finding their new forever home. I look forward to continuing my work with Sandstone Care and helping more people on their care journey.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Birkdale Tower to verify any information. View our terms and conditions. Birkdale Tower has an Enhanced Service - more info.