All the staff are so caring, patient and cheerful.I J(Son of Resident/Service User)
Beautiful care home and lovely, caring staff.J S(Relative of Resident/Service User)
Great communication, caring helpful staff always a warm and friendly welcome.C W(Resident / Service User)
All the staff are so caring, patient and cheerful.I J(Son of Resident/Service User)
Beautiful care home and lovely, caring staff.J S(Relative of Resident/Service User)
Great communication, caring helpful staff always a warm and friendly welcome.C W(Resident / Service User)
Birkdale Tower Care Home in Southport provides high-quality residential care within an elegant, welcoming and homely environment. Located in the heart of Birkdale, this distinctive care home combines stylish surroundings with a warm and supportive atmosphere where residents are encouraged to live comfortably and independently.
The experienced care team is available 24 hours a day, delivering person-centred support tailored to each resident’s individual needs. Whether providing companionship, assistance with daily living...
Birkdale Tower Care Home in Southport provides high-quality residential care within an elegant, welcoming and homely environment. Located in the heart of Birkdale, this distinctive care home combines stylish surroundings with a warm and supportive atmosphere where residents are encouraged to live comfortably and independently.
The experienced care team is available 24 hours a day, delivering person-centred support tailored to each resident’s individual needs. Whether providing companionship, assistance with daily living or more specialist care, the team focuses on promoting dignity, wellbeing and quality of life at all times.
Couples are welcomed wherever possible, with flexible care packages designed to support both shared and individual needs. The home also offers short-term respite stays alongside longer-term residential care.
Birkdale Tower has been thoughtfully designed to create a calm and comfortable setting, featuring stylish lounges, quiet relaxation spaces and welcoming communal areas for socialising with family and friends. For those living with dementia or cognitive conditions, the environment is carefully adapted to encourage familiarity, reassurance and independence.
Life at the home centres around meaningful experiences, companionship and enjoying everyday moments. Residents are supported to maintain their hobbies, routines and interests, while families are welcomed as an important part of the community from the very first enquiry onwards.
Contact Birkdale Tower to confirm what's included and get a personalised quote:
Weekly fees are dependent on individual care needs and room requirements and may be subject to change following assessment. Standard fees include accommodation, meals, utilities and personal care as agreed within the care plan.
Additional charges may apply for services such as hairdressing, podiatry and external professional appointments. A third-party top-up fee may be required for Local Authority funded placements, subject to assessment and agreement with the home. All admissions are subject to a pre-admission assessment carried out by the home’s management team.
The price(s) shown are provided by the care home. Contact Birkdale Tower for full pricing details and T&Cs.
Birkdale Tower has a Review Score of 9.8 (9.832) out of 10, based on 27 reviews in the last 2 years.
Over all time Birkdale Tower has 116 reviews.
I came for a respite and possibly to stay. I found everything was exceptional and more. I am coming back to stay.
I came for a respite and possibly to stay. I found everything was exceptional and more. I am coming back to stay.
it was a pleasure to have you here for a period of respite. The fact you have come back to stay on a permanent basis means a lot to myself and the team. I hope you have many years of happiness with us.
Just one slightly adverse comment - a few lower decibels in the dining room would...
Just one slightly adverse comment - a few lower decibels in the dining room would be appreciated!
Thank you for your lovely comments. I am so happy you are enjoying your stay here. I do agree the dining room can become a little noisy when full; I will speak to the staff on your behalf, and hopefully, it will be a more quieter experience.
Knowing your loved one is in the best of care. Peace of mind to the family. Friendly, homely care home from the day you arrive.
Knowing your loved one is in the best of care. Peace of mind to the family. Friendly, homely care home from the day you arrive.
Thank you, kind comments like this make our day, it's lovely knowing you and your family are happy with your dad being in our care. I will pass this on to the staff team.
This is my first family experience of having a close relative in a care home. The care and love and friendliness is exceptional here and gives me peace of mind that my father is here and looked after. The cleanliness is exceptional and I have nothing but praise for every single one of the staff.
This is my first family experience of having a close relative in a care home. The care and love and friendliness is exceptional here and gives me peace of mind that my father is here and looked after. The cleanliness is exceptional and I have nothing but praise for every single one of the staff.
Choosing and making the decision for a loved one to move into a care home is so hard to make. We are so happy you chose us for your dad, he has settled so well and it is a pleasure to care for him.
The quality of professional care demonstrated at this lodge is first-class. The accommodation is of such a high standard it truly reminds my mum of her previous private residence. My mum has settled in really well since arriving in June 2022, that is mainly due to the friendliness and caring nature...
The quality of professional care demonstrated at this lodge is first-class. The accommodation is of such a high standard it truly reminds my mum of her previous private residence. My mum has settled in really well since arriving in June 2022, that is mainly due to the friendliness and caring nature of the manager and her colleagues. An honest, loyal and trusting environment.
Thank you for your lovely comments, it means a great deal to us that you feel you have chosen the right place for your mum, she is a pleasure to care for and is now part of our family too, we hope you continue to enjoy your visits.
I was really pleased to hear how...
I was really pleased to hear how much Mum enjoyed her birthday last week, the staff made it really special for her. Thank you all very much.
Thank you for your lovely kind words, we are striving to improve activities even more as the residents really benefit from it, we really enjoyed making your mum queen for the day, the smiles on her face were priceless, I will pass on your kind comments to the staff team.
Dad has settled really well here at Birkdale Tower. He's interacting and making crafts etc. He likes his room with all his belongings around him. Dad also loves the food here at Birkdale, as it's freshly cooked. He gets on well with the staff, and they are all friendly.
Dad has settled really well here at Birkdale Tower. He's interacting and making crafts etc. He likes his room with all his belongings around him. Dad also loves the food here at Birkdale, as it's freshly cooked. He gets on well with the staff, and they are all friendly.
Thank you for your lovely comments; it is lovely to see how your dad has settled so well. He is a pleasure to care for. We hope you continue to enjoy your visits with your dad at Birkdale Tower Lodge.
As Dad gas decided to stay, the staff have been extremely helpful in personalising his room or seeking to understand what they can do to help...
As Dad gas decided to stay, the staff have been extremely helpful in personalising his room or seeking to understand what they can do to help him settle and be happy. I feel confident that Dad is well looked after and in the care of friendly and experienced staff.
We are so pleased you choose Birkdale Tower Lodge for dad. I am glad all your experiences have been positive, and I hope you and your family continue to enjoy your visits.
Generally very good, although I'd prefer more regular staff resource who is familiar to Mum. In recent months staff seem to rotate with other lodges.
Generally very good, although I'd prefer more regular staff resource who is familiar to Mum. In recent months staff seem to rotate with other lodges.
Thank you for rating us high overall, I understand your concerns regarding staff, we are working hard to recruit, as are others in this sector, we always work to our correct staffing ratio to enable us to deliver the best care to our residents, thank you for your feedback.
I would thoroughly recommend...
I would thoroughly recommend Birkdale Tower Lodge.
Thank you for your lovely comments, now Mum has settled I can see you are more settled, I have a great staff team and I hope you continue to enjoy your visits and Mum is happy with the care she receives.
My mother had an accident with a hot mug of tea. The staff noticed and took action immediately - contacting me to attend in case she required hospital treatment, showering Mum and applying dressings and contacting 999. Mum could only praise their actions. Fortunately, Mum was fine and was able to...
My mother had an accident with a hot mug of tea. The staff noticed and took action immediately - contacting me to attend in case she required hospital treatment, showering Mum and applying dressings and contacting 999. Mum could only praise their actions. Fortunately, Mum was fine and was able to stay at the home.
Thank you, I am so happy that my staff responded immediately to prevent a more serious injury occurring, we always strive to be as responsive as we can to ensure the best care for our residents.
Kind and helpful staff, Dad is very well looked after and cared for. The facilities are excellent.
Kind and helpful staff, Dad is very well looked after and cared for. The facilities are excellent.
Thank you, I am so pleased you are happy with Dad's care, we do have a beautiful home with great facilities, I hope you enjoy your visits and feel welcomed by everyone.
It's early days but so far I'm very pleased with the level of care my mother is receiving. I am impressed by the responsiveness of the staff and, particularly, the management.
It's early days but so far I'm very pleased with the level of care my mother is receiving. I am impressed by the responsiveness of the staff and, particularly, the management.
Thank you for your lovely comments, your mum is a pleasure to care for, we try our best to ensure first-class care is delivered at all times, I will pass on your lovely comments to the staff team.
My dad has settled in superbly at Birkdale Tower Lodge. The staff are so friendly. The food is excellent. When they have a band/music, my dad is first up dancing. He used to play golf, so loves the little putting green outside.
My dad has settled in superbly at Birkdale Tower Lodge. The staff are so friendly. The food is excellent. When they have a band/music, my dad is first up dancing. He used to play golf, so loves the little putting green outside.
Your dad is certainly the life and soul of the party in every event we hold. Thank you for choosing Birkdale Tower Lodge to care for him; it is a pleasure. I will pass on your lovely comments to the staff.
Brought my mother in for 2 weeks. We first met the manager on our welcome and automatically, I knew that my mam was going to love this place! The manager was so caring and welcoming just lovely like all the other carers. I really cannot say anything bad about this lovely place then say thank you so...
Brought my mother in for 2 weeks. We first met the manager on our welcome and automatically, I knew that my mam was going to love this place! The manager was so caring and welcoming just lovely like all the other carers. I really cannot say anything bad about this lovely place then say thank you so much.
Thank you for your lovely comments, as a manager I am proud that all my staff team make everyone feel welcome, from residents to visitors. I am glad your mum enjoyed her stay, I will pass on your lovely comments to the team.
I needed respite care for my parents. It was very last minute! The respite was organised on the same day as the initial contact, and my parents moved in the next day! From the beginning to end, we could not fault a single thing! every member of staff was fabulous, friendly, professional and...
I needed respite care for my parents. It was very last minute! The respite was organised on the same day as the initial contact, and my parents moved in the next day! From the beginning to end, we could not fault a single thing! every member of staff was fabulous, friendly, professional and couldn't do enough for you. The standard of the rooms, bistro and lounges are outstanding. But more important, is the care my parents received was impeccable. I really felt they were in safe hands. Thank you from the bottom of my heart.
Thank you so much for your lovely comments. It was such a pleasure to help you out and look after your parents; they are welcome back anytime.
Absolutely delighted at the standard of care my mother-in-law has received. Beautiful, clean facilities. Extremely helpful staff. The transformation in her overall mental demeanour and physical capabilities has been lovely to witness. Highly recommend to anyone looking for care for their loved ones.
Absolutely delighted at the standard of care my mother-in-law has received. Beautiful, clean facilities. Extremely helpful staff. The transformation in her overall mental demeanour and physical capabilities has been lovely to witness. Highly recommend to anyone looking for care for their loved ones.
Your comments are really appreciated, and I will pass them on to the staff team. It was lovely to see her being so interactive with everyone; she was happy every day and a welcome resident anytime.
Home from home.
Home from home.
Thank you very much. I am glad you feel it is home from home, as that is our intention for everyone, old and new residents.
Now that we are out of lockdown, I have had the opportunity to get to know the staff and carers who look after my mum. Everyone is so kind and is a second family to Mum.
Now that we are out of lockdown, I have had the opportunity to get to know the staff and carers who look after my mum. Everyone is so kind and is a second family to Mum.
Thank you, we treat all our residents like family, I am happy you feel Mum is safe and well looked after by everyone at Birkdale Tower Lodge, it is also lovely to get to know you.
Dad has been made to feel so welcome at Birkdale Tower even after a few days everyone knows his name. All the staff are so helpful and nothing seems to be too much trouble for them.
Dad has been made to feel so welcome at Birkdale Tower even after a few days everyone knows his name. All the staff are so helpful and nothing seems to be too much trouble for them.
Thank you for your kind words, it means a lot to the staff team. Your dad is part of the family now. We strive to ensure everyone is happy, content and safe at Birkdale Tower Lodge.
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I am so proud to be the manager of Birkdale Tower. I’m extremely passionate about providing our 5-star luxury experience to some of the most...
I am so proud to be the manager of Birkdale Tower. I’m extremely passionate about providing our 5-star luxury experience to some of the most vulnerable in our society, because they truly deserve the best and are just in need of help.
My favourite part of my role is getting to know each individual and understanding what approaches work best for their unique needs. I take real pride in creating positive, person-centred experiences that make a genuine difference in people’s daily lives. I love coming to work, not knowing what new challenges await and what new people I can meet.
I've worked in care all my working life since I was 18, but it was sort of a family business; my mother and her mother were care home managers, so it was an extremely natural decision. I worked hard, climbing the ladder and achieved my first managerial role when I was 29, achieving my first goal with CQC at the same age. I think what makes a good manager in our industry is someone who sets the tone for compassion and quality. It’s about supporting staff so they can provide the best quality of care, fostering teamwork, and always leading with empathy and understanding.
Outside of work, I’m a proud dad of 2 and a bit of an adventurer. I love nothing more than to don my walking boots and go to the Lakes or Wales. If I can drag along my daughters Bella and Gracie, then even better!
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