
All the staff are so caring, patient and cheerful.I J(Son of Resident/Service User)

Beautiful care home and lovely, caring staff.J S(Relative of Resident/Service User)

Great communication, caring helpful staff always a warm and friendly welcome.C W(Resident / Service User)

All the staff are so caring, patient and cheerful.I J(Son of Resident/Service User)

Beautiful care home and lovely, caring staff.J S(Relative of Resident/Service User)

Great communication, caring helpful staff always a warm and friendly welcome.C W(Resident / Service User)

Birkdale Tower Care Home in Southport provides high-quality residential care within an elegant, welcoming and homely environment. Located in the heart of Birkdale, this distinctive care home combines stylish surroundings with a warm and supportive atmosphere where residents are encouraged to live comfortably and independently.
The experienced care team is available 24 hours a day, delivering person-centred support tailored to each resident’s individual needs. Whether providing companionship, assistance with daily living...
Care Provided by Birkdale Tower
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 55 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Weekly fees are dependent on individual care needs and room requirements and may be subject to change following assessment. Standard fees include accommodation, meals, utilities and personal care as agreed within the care plan.
Additional charges may apply for services such as hairdressing, podiatry and external professional appointments. A third-party top-up fee may be required for Local Authority funded placements, subject to assessment and agreement with the home. All admissions are subject to a pre-admission assessment carried out by the home’s management team.
The price(s) shown are provided by the care home. Contact Birkdale Tower for full pricing details and T&Cs.
Contact Birkdale Tower to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Sandstone Care Group
- Private Owned
Person in charge
- Liam Kenwright(Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2019
- Last Refurbishment: 2019
- Number of floors: 4
Room Information
- Single Rooms (55)
- Single Rooms with ensuite Wet Room (55)
Visiting
- The home understand that choosing a care home is an important decision, and the team is here to support you throughout the process. Prospective residents and their families are warmly invited to visit the home, meet the friendly team and experience daily life within the welcoming community. Flexible viewing appointments are available where possible, including evenings and weekends. To ensure residents can enjoy a calm and comfortable dining experience, mealtimes are protected, however, the team are always happy to arrange visits around these times. Please contact the team to arrange a visit or request further information — they will be delighted to help.
Parking
- Free on-site parking is available for visitors, with accessible spaces located close to the main entrance for added convenience. The home is easily accessible by car and public transport, helping family and friends visit comfortably and regularly.
Birkdale Tower Reviews (110)
Birkdale Tower has a Review Score of 9.8 (9.800) out of 10, based on 27 reviews in the last 2 years.
Over all time Birkdale Tower has 110 reviews.
I accompanied my friend for respite, by the second week she became ill, and the medical staff were most efficient.
Thank you; we do our very best, so it's nice to see you back again and enjoying another stay.
I am delighted with both the care and facilities at Birkdale Tower Lodge. The staff are all highly competent but perhaps most importantly very caring with my mum. It is almost a home from home, especially since seeing China (a dog) some days as my mother loves dogs. When I ring for updates on her wellbeing, staff are always up to date and able to give feedback. Mum is encouraged to take part in activities but is a little reluctant at the moment. Hopefully she will in the future.
Thank you for your lovely kind words, we have a lovely team, in all areas of the home that care about our residents, even China the dog! We do our best to make sure everyone is happy and families are involved in their care, I will pass your comments on to the team.
All the staff are so caring, patient and cheerful. Birkdale Tower Lodge is bright, modern and comfortable with lovely furnishings. The activities are engaging and fun. More activities would be great if possible, particularly at weekends.
Thank you for your kind words, we have a wonderful staff team who go above and beyond every day for our residents, activities are a massive focus for us and we are always striving to make them better.
As a family, we are really happy with how Dad is looked after. He has settled in really well now and he's looking a lot healthier. All the staff are lovely with him and that means a lot. Thank you for all your support with Dad.
Thank you for you lovely comments, I am so glad you are happy with the care your dad is receiving, he has settled in so well and is part of our Birkdale family.
This is an excellent example of residential care at its very best. Residents are cared for professionally and with kindness and compassion. The facilities are fabulous, pure luxury and very comfortable. Rooms are spacious and well-designed, food is of a very high quality. Lovely entertainment and activities are offered. My mum has been very well cared for here and I would highly recommend Birkdale Tower Lodge Care Home.
Thank you so much for such lovely comments about our home, we are one big happy family and that shows in all areas of the home, every staff member delivers 100% and I couldn't be more proud.
From date of viewing to date of residence, I can find no faults. First people to mention are the staff who, without exception, are brilliant. I like the modern furniture, hotel feel to the home and it feels just that - a home. Food is excellent and served in a relaxing bistro. Highly recommend.
We are so happy our paths crossed and you came to stay with us, it was an absolute pleasure. I know you have now gone home, but you know where we are if you change your mind, everyone misses you.
Birkdale Tower Lodge is the loveliest care home I have ever visited! Bright and airy yet cosy lounges that are beautifully furnished and spotlessly clean. Thoughtful and caring staff. Lots and lots of fun activities. I am getting my name down!
I am so proud of the lovely comments you have made about our home, everyone works as a team to ensure our residents are cared for, happy and respected, it is a privilege to be the manager of such a lovely home.
Birkdale Tower Lodge is a beautiful, well-appointed, bright care home with lovely staff and facilities. There is a great programme of events and activities designed to appeal to all the residents and the concierge team distributes the programme each week as well as posting it on the Birkdale Tower Lodge social media page.
Thank you for your lovely comments, we strive to enrich the lives of our residents with our activities, we have recruited more staff to make it even better!
I find Birkdale Tower Lodge very accessible with warm, friendly staff. The staff are aware of the changing needs of the residents on a daily basis along with good communication with the family.
A warm welcome is what we strive for here at Birkdale Tower Lodge. Communication is key and we welcome your feedback, thank you.
Plenty of activities are ongoing, my mum is included and encouraged to participate in all that is gong on. Staff are very helpful, caring and informative.
thank you for your lovely comments, activities are really important to us to maintain the well-being of all our residents.
Good-sized rooms - modern, bright and clean. The staff are friendly, helpful and caring. The food is good and freshly cooked. The facilities, lounges, dining room and bar are excellent. Overall, I'm very impressed and very pleased and would gladly recommend Birkdale Tower Lodge.
Thank you so much for your lovely comments. I will make sure I pass these on to our staff team. We like a warm friendly atmosphere here at the lodge and we hope you continue to enjoy your visits.
I have a warm and very comfortable bedroom, with a lovely spacious ensuite shower room. All the carers (day and night) have been kind, friendly and attentive. I got to know some of them well. I will miss them. Although I didn't join in with the activities there was a wide choice available. The food was usually good but I would have appreciated more green vegetables and found the food not hot when it was served in my room. Thank you.
Thank you for taking the time to review Birkdale Tower Lodge. I will pass your comments to the staff and will ensure comments made to improve food service will be passed to the chef.
The best thing is that I know i do not need to worry about Mum. She is certainly well cared for. The staff are so caring, considerate and patient - nothing is too much. Everything and everywhere is always spotlessly clean, from the communal areas to the private rooms and bathrooms. Food and drinks are readily available and of a good standard.
Thank you for these lovely comments and taking the time to add a review. I will ensure staff are informed of how reassured you are with the care they provide.
Well done Birkdale Tower Lodge.
We are so glad you have enjoyed your first visits, and we look forward to welcoming you every time you visit your mum and the rest of the family, I will ensure the staff team are aware of how happy you are and thank you for choosing us for your mums forever home.
I came for a respite and possibly to stay. I found everything was exceptional and more. I am coming back to stay.
it was a pleasure to have you here for a period of respite. The fact you have come back to stay on a permanent basis means a lot to myself and the team. I hope you have many years of happiness with us.
Just one slightly adverse comment - a few lower decibels in the dining room would be appreciated!
Thank you for your lovely comments. I am so happy you are enjoying your stay here. I do agree the dining room can become a little noisy when full; I will speak to the staff on your behalf, and hopefully, it will be a more quieter experience.
Knowing your loved one is in the best of care. Peace of mind to the family. Friendly, homely care home from the day you arrive.
Thank you, kind comments like this make our day, it's lovely knowing you and your family are happy with your dad being in our care. I will pass this on to the staff team.
This is my first family experience of having a close relative in a care home. The care and love and friendliness is exceptional here and gives me peace of mind that my father is here and looked after. The cleanliness is exceptional and I have nothing but praise for every single one of the staff.
Choosing and making the decision for a loved one to move into a care home is so hard to make. We are so happy you chose us for your dad, he has settled so well and it is a pleasure to care for him.
The quality of professional care demonstrated at this lodge is first-class. The accommodation is of such a high standard it truly reminds my mum of her previous private residence. My mum has settled in really well since arriving in June 2022, that is mainly due to the friendliness and caring nature of the manager and her colleagues. An honest, loyal and trusting environment.
Thank you for your lovely comments, it means a great deal to us that you feel you have chosen the right place for your mum, she is a pleasure to care for and is now part of our family too, we hope you continue to enjoy your visits.
I was really pleased to hear how much Mum enjoyed her birthday last week, the staff made it really special for her. Thank you all very much.
Thank you for your lovely kind words, we are striving to improve activities even more as the residents really benefit from it, we really enjoyed making your mum queen for the day, the smiles on her face were priceless, I will pass on your kind comments to the staff team.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (1)
- 04 Oct 2024Recipient: Sandstone Care Group
Meet the Team (1)

I am so proud to be the manager of Birkdale Tower. I’m extremely passionate about providing our 5-star luxury experience to some of the most vulnerable in our society, because they truly deserve the best and are just in need of help.
My favourite part of my role is getting to know each individual and understanding what approaches work best for their unique needs. I take real pride in creating positive, person-centred experiences that make a genuine difference in people’s daily lives. I love coming to work, not knowing what new challenges await and what new people I can meet.
I've worked in care all my working life since I was 18, but it was sort of a family business; my mother and her mother were care home managers, so it was an extremely natural decision. I worked hard, climbing the ladder and achieved my first managerial role when I was 29, achieving my first goal with CQC at the same age. I think what makes a good manager in our industry is someone who sets the tone for compassion and quality. It’s about supporting staff so they can provide the best quality of care, fostering teamwork, and always leading with empathy and understanding.
Outside of work, I’m a proud dad of 2 and a bit of an adventurer. I love nothing more than to don my walking boots and go to the Lakes or Wales. If I can drag along my daughters Bella and Gracie, then even better!
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