Birkdale Tower

8 Oxford Road, Birkdale, Southport PR8 2JR
Review Us
9.7 102 Reviews
  • Birkdale Tower, Southport
Birkdale Tower Care Home in Southport offers high-quality residential care in an elegant and welcoming environment. Situated in the heart of Birkdale, this landmark home combines luxurious surroundings with a warm and supportive atmosphere.

The dedicated care team provides 24-hour support tailored to each individual, whether that’s companionship, help with daily living, or more specialist care. Couples are supported wherever possible, with flexible care packages that meet the needs of both residents. Short-term respite stays are also available alongside long-term placements.

The home has been thoughtfully designed to feel calm and comfortable, with stylish lounges, relaxing spaces, and peaceful areas for quiet moments. For those living with dementia or other cognitive conditions, the environment is created to encourage familiarity, independence and wellbeing.

Life at Birkdale Tower focuses on meaningful moments, personal connection and maintaining dignity. Families are supported every step of the way, from first enquiries through to helping loved ones settle in.
Show Birkdale Tower on the Map

Care Provided by Birkdale Tower

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1365
  • Self-Funded Residential Dementia Care: from £1435
  • RESPITE Self-Funded Residential Care: from £1501
  • RESPITE Self-Funded Residential Dementia Care: from £1578

Weekly fees are based on individual needs and are subject to change. All admissions are subject to assessment, carried out by home management.

These prices are only a guideline, please contact Birkdale Tower to find out the exact price for your requirements.

Contact Birkdale Tower to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Birkdale Tower to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Liam Kenwright (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Last Refurbishment: 2019
  • Number of floors: 4

Room Information

  • Single Rooms (51)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (51)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • When entering the building, please sign the visitors book and the receptionist will attend to visitors

Parking

  • Parking on site

Birkdale Tower Reviews (102)

9.7

Birkdale Tower has a Review Score of 9.7 (9.713) out of 10, based on 24 reviews in the last 2 years.
Over all time Birkdale Tower has 102 reviews.

Overall Experience
  • 88
  • 11
  • 1
  • 1
  • 1
Date Published
  • 102
  • 2
  • 5
  • 24
  • 78
Reviewer Connection to Birkdale Tower
  • 34
  • 26
  • 12
  • 7
  • 4
  • 4
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 102, showing 41-60
Review from G S (Daughter of Resident) published on 15 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find Birkdale Tower Lodge very accessible with warm, friendly staff. The staff are aware of the changing needs of the residents on a daily basis along with good communication with the family.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower A warm welcome is what we strive for here at Birkdale Tower Lodge. Communication is key and we welcome your feedback, thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J D (Daughter of Resident) published on 15 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Plenty of activities are ongoing, my mum is included and encouraged to participate in all that is gong on. Staff are very helpful, caring and informative.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower thank you for your lovely comments, activities are really important to us to maintain the well-being of all our residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A P (Nephew of Resident) published on 14 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good-sized rooms - modern, bright and clean. The staff are friendly, helpful and caring. The food is good and freshly cooked. The facilities, lounges, dining room and bar are excellent. Overall, I'm very impressed and very pleased and would gladly recommend Birkdale Tower Lodge.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower Thank you so much for your lovely comments. I will make sure I pass these on to our staff team. We like a warm friendly atmosphere here at the lodge and we hope you continue to enjoy your visits.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J S (Resident) published on 11 April 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have a warm and very comfortable bedroom, with a lovely spacious ensuite shower room. All the carers (day and night) have been kind, friendly and attentive. I got to know some of them well. I will miss them. Although I didn't join in with the activities there was a wide choice available. The food
was usually good but I would have appreciated more green vegetables and found the food not hot when it was served in my room. Thank you.
Reply from Maxine Nichol, Quality Manager at Birkdale Tower Thank you for taking the time to review Birkdale Tower Lodge. I will pass your comments to the staff and will ensure comments made to improve food service will be passed to the chef.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Janice C (Daughter of Resident) published on 27 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The best thing is that I know i do not need to worry about Mum. She is certainly well cared for. The staff are so caring, considerate and patient - nothing is too much. Everything and everywhere is always spotlessly clean, from the communal areas to the private rooms and bathrooms. Food and drinks are
readily available and of a good standard.
Reply from Maxine Nichol, Quality Manager at Birkdale Tower Thank you for these lovely comments and taking the time to add a review. I will ensure staff are informed of how reassured you are with the care they provide.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D L (Son of Resident) published on 21 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It is my first visit to Birkdale Tower Lodge. I am quite impressed with the facilities throughout. I think the staff are particularly warm and friendly.
Well done Birkdale Tower Lodge.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower We are so glad you have enjoyed your first visits, and we look forward to welcoming you every time you visit your mum and the rest of the family, I will ensure the staff team are aware of how happy you are and thank you for choosing us for your mums forever home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Thomas S (Respite Resident) published on 17 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came for a respite and possibly to stay. I found everything was exceptional and more. I am coming back to stay.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower it was a pleasure to have you here for a period of respite. The fact you have come back to stay on a permanent basis means a lot to myself and the team. I hope you have many years of happiness with us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M F (Resident) published on 10 January 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been here for three months, and during that period, all members of the staff have been courteous and helpful to me. I have been impressed by their continued good nature and patience in difficult situations.
Just one slightly adverse comment - a few lower decibels in the dining room would be
appreciated!
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower Thank you for your lovely comments. I am so happy you are enjoying your stay here. I do agree the dining room can become a little noisy when full; I will speak to the staff on your behalf, and hopefully, it will be a more quieter experience.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J R (Daughter of Resident) published on 15 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Knowing your loved one is in the best of care. Peace of mind to the family. Friendly, homely care home from the day you arrive.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower Thank you, kind comments like this make our day, it's lovely knowing you and your family are happy with your dad being in our care. I will pass this on to the staff team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L D (Daughter of Resident) published on 15 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is my first family experience of having a close relative in a care home. The care and love and friendliness is exceptional here and gives me peace of mind that my father is here and looked after. The cleanliness is exceptional and I have nothing but praise for every single one of the staff.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower Choosing and making the decision for a loved one to move into a care home is so hard to make. We are so happy you chose us for your dad, he has settled so well and it is a pleasure to care for him.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paul D (Son of Resident) published on 9 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The quality of professional care demonstrated at this lodge is first-class. The accommodation is of such a high standard it truly reminds my mum of her previous private residence. My mum has settled in really well since arriving in June 2022, that is mainly due to the friendliness and caring nature
of the manager and her colleagues. An honest, loyal and trusting environment.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower Thank you for your lovely comments, it means a great deal to us that you feel you have chosen the right place for your mum, she is a pleasure to care for and is now part of our family too, we hope you continue to enjoy your visits.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A A (Daughter of Resident) published on 28 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a lovely, modern, light, bright and airy home. The staff are very kind and caring, always willing to help. The food is excellent. There is a varied programme of activities on offer and Mum enjoys regular hairdressing and manicure appointments at the home.
I was really pleased to hear how much
Mum enjoyed her birthday last week, the staff made it really special for her. Thank you all very much.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower Thank you for your lovely kind words, we are striving to improve activities even more as the residents really benefit from it, we really enjoyed making your mum queen for the day, the smiles on her face were priceless, I will pass on your kind comments to the staff team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K R (Daughter of Resident) published on 25 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has settled really well here at Birkdale Tower. He's interacting and making crafts etc. He likes his room with all his belongings around him. Dad also loves the food here at Birkdale, as it's freshly cooked. He gets on well with the staff, and they are all friendly.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower Thank you for your lovely comments; it is lovely to see how your dad has settled so well. He is a pleasure to care for. We hope you continue to enjoy your visits with your dad at Birkdale Tower Lodge.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sally R (Daughter of Resident) published on 25 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When visiting, I always encounter friendly and helpful staff who know who I am. They keep me updated on anything relevant, so I can respond if required.
As Dad gas decided to stay, the staff have been extremely helpful in personalising his room or seeking to understand what they can do to help him
settle and be happy. I feel confident that Dad is well looked after and in the care of friendly and experienced staff.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower We are so pleased you choose Birkdale Tower Lodge for dad. I am glad all your experiences have been positive, and I hope you and your family continue to enjoy your visits.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D F (Son of Resident) published on 25 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Generally very good, although I'd prefer more regular staff resource who is familiar to Mum. In recent months staff seem to rotate with other lodges.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower Thank you for rating us high overall, I understand your concerns regarding staff, we are working hard to recruit, as are others in this sector, we always work to our correct staffing ratio to enable us to deliver the best care to our residents, thank you for your feedback.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J H (Daughter of Resident) published on 18 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely facility with beautiful furnishings, well laid out and very spacious. Wonderful staff who are friendly and appear very competent in their roles. I have real piece of mind knowing that my mother is being so well looked after and having excellent care 24/7.
I would thoroughly recommend Birkdale
Tower Lodge.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower Thank you for your lovely comments, now Mum has settled I can see you are more settled, I have a great staff team and I hope you continue to enjoy your visits and Mum is happy with the care she receives.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Linda C (Daughter of Resident) published on 18 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother had an accident with a hot mug of tea. The staff noticed and took action immediately - contacting me to attend in case she required hospital treatment, showering Mum and applying dressings and contacting 999. Mum could only praise their actions. Fortunately, Mum was fine and was able to stay
at the home.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower Thank you, I am so happy that my staff responded immediately to prevent a more serious injury occurring, we always strive to be as responsive as we can to ensure the best care for our residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Robert F (Son of Resident) published on 18 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kind and helpful staff, Dad is very well looked after and cared for. The facilities are excellent.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower Thank you, I am so pleased you are happy with Dad's care, we do have a beautiful home with great facilities, I hope you enjoy your visits and feel welcomed by everyone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Pamela H (Daughter of Resident) published on 18 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's early days but so far I'm very pleased with the level of care my mother is receiving. I am impressed by the responsiveness of the staff and, particularly, the management.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower Thank you for your lovely comments, your mum is a pleasure to care for, we try our best to ensure first-class care is delivered at all times, I will pass on your lovely comments to the staff team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Chris P (Son of Resident) published on 13 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has settled in superbly at Birkdale Tower Lodge. The staff are so friendly. The food is excellent. When they have a band/music, my dad is first up dancing. He used to play golf, so loves the little putting green outside.
Reply from Marie Parkinson, Lodge Manager at Birkdale Tower Your dad is certainly the life and soul of the party in every event we hold. Thank you for choosing Birkdale Tower Lodge to care for him; it is a pleasure. I will pass on your lovely comments to the staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.713)

Overview of Review Score

The Review Score of 9.7 (9.713) out of 10 for Birkdale Tower is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.713 for Birkdale Tower is calculated as follows: ( (218 Excellents x 5) + (57 Goods x 4) + (1 Satisfactorys x 3) + (2 Poors x 2) + (4 Very Poors x 1) ) ÷ 282 Ratings = 4.713
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Birkdale Tower is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (1)

Meet the Team (2)

Liam

Liam Kenwright

Job Title: Registered Manager

I am so proud to be the manager of Birkdale Tower. I’m extremely passionate about providing our 5-star luxury experience to some of the most vulnerable in our society, because they truly deserve the best and are just in need of help.


My favourite part of my role is getting to know each individual and understanding what approaches work best for their unique needs. I take real pride in creating positive, person-centred experiences that make a genuine difference in people’s daily lives. I love coming to work, not knowing what new challenges await and what new people I can meet.


I've worked in care all my working life since I was 18, but it was sort of a family business; my mother and her mother were care home managers, so it was an extremely natural decision. I worked hard, climbing the ladder and achieved my first managerial role when I was 29, achieving my first goal with CQC at the same age. I think what makes a good manager in our industry is someone who sets the tone for compassion and quality. It’s about supporting staff so they can provide the best quality of care, fostering teamwork, and always leading with empathy and understanding.


Outside of work, I’m a proud dad of 2 and a bit of an adventurer. I love nothing more than to don my walking boots and go to the Lakes or Wales. If I can drag along my daughters Bella and Gracie, then even better!

Jayne

Jayne Burns

Job Title: Client Service Advisor Joined: 2019

As a Client Service Advisor for Sandstone Care, I have the privilege of helping people who are seeking care for a loved one—or even for themselves. From personal experience, I understand that finding the right home, where your loved one feels supported and well cared for, can sometimes be daunting. Many people feel overwhelmed when navigating the social care system, particularly when it comes to finances and care needs.


My role allows me to support you by ensuring you have all the information you need regarding the facilities available in the home, room fees, financial assistance that may be offered by the local authority, and details about the category of care. I can also arrange visits to the home so you can experience firsthand the warm and welcoming atmosphere we strive to provide in all of our homes.


I absolutely love my role, and over the past two and a half years, I have had the pleasure of supporting many individuals and families in finding their new forever home. I look forward to continuing my work with Sandstone Care and helping more people on their care journey.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Birkdale Tower to verify any information. View our terms and conditions. Birkdale Tower has an Enhanced Service - more info.