Inspire Neurocare Worcester

195 Oldbury Road, Worcester WR2 6AS
Review Us
8.8 9 Reviews
  • Inspire Neurocare Worcester, Worcester
Inspire Neurocare Worcester provides specialist neurocare and rehabilitation for adults with complex disabilities and disorders.

Their specialist team of complex care nurses and Life Skills Facilitators (care assistants) work alongside a therapy team which includes a physiotherapist, occupational therapist, speech and language therapists, psychologist and assistant psychologist. Inspire Neurocare provides expert neurological rehabilitation and nursing care for people living with a range of complex conditions and symptoms, including brain and head injury, stroke, spinal injury, Motor Neurone Disease, Multiple Sclerosis, Parkinson’s Disease, Huntington’s Disease, Dementia and other neurological disorders.

Inspire Neurocare is equipped to support people who require support with breathing (via tracheostomy or assisted ventilation) and people in a prolonged disorder of consciousness or coma. The team can also support people with cognitive and behavioural challenges who require nursing care.

The service has been developed to an extremely high standard, designed specifically for people living with neurological conditions. With a large physiotherapy gym, dining areas, living areas and large private ensuite bedrooms, throughout, the décor is stylish and modern, providing a beautiful place to live, rehabilitate and flourish. There is underfloor heating with controls in each bedroom, Wi-Fi throughout and assistive technology built-in.
Show Inspire Neurocare Worcester on the Map

Care Provided

Primary Care Categories

  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Richard Hier (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages from 18 to 65

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020
  • Number of floors: 1

Room Information

  • Single Rooms (43)
  • Single Rooms with Ensuite Wet Room (43)

Visiting

  • Inspire Neurocare provides life-changing support for people with chronic conditions, injuries and underlying illnesses. With this in mind, their vigilance against the virus remains resolute. They will continue to closely monitor all residents and staff and their strict infection control protocols remain in place and will do so for the foreseeable future.


    Face to face visits are currently permitted. When required, visitors are welcome to use the Family & Friends Lounges. Visitors can also continue to use online meetings to stay in touch with their loved ones. The team are always ready to help facilitate this.

Parking

  • There is a large car park available for residents, visitors and staff.

Inspire Neurocare Worcester Reviews (9)

8.8

Inspire Neurocare Worcester has a Review Score of 8.8 (8.755) out of 10, based on 4 reviews in the last 2 years.
Over all time Inspire Neurocare Worcester has 9 reviews.

Overall Experience
  • 8
  • 1
  • 0
  • 0
  • 0
Date Published
  • 9
  • 4
  • 4
  • 4
  • 5
Reviewer Connection to Inspire Neurocare Worcester
  • 3
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 9, showing 1-9
Review from Jody T (Regular Volunteer) published on 7 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I had the pleasure of visiting Inspire Neurocare Worcester today for a lovely BBQ and a chance to meet with both the team and the residents. From the moment I arrived, I was struck by the warm and welcoming atmosphere - it truly feels like a home from home rehabilitation unit.


Speaking with the staff

teams, manager, and residents, it was clear how much care and dedication goes into creating such a compassionate environment. The enthusiasm and genuine kindness of the staff shone through, especially in the way they ensured the residents were not only comfortable but genuinely enjoying the day.


It was wonderful to see such a strong sense of community and commitment to high-quality care. Inspire Neurocare Worcester is a place where individuals are supported, respected, and celebrated, a credit to everyone involved. I look forward to my next visit.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M S (Mother of Resident) published on 31 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Where to begin, so many people to thank at Inspire Worcester for supporting my son through this difficult phase of his life. Special thanks to your therapy support has been outstanding, thank you so much for the support and challenges you have given my son, a special thank you to Ian for not only listening
and supporting Mat but allowing me time to talk to. When we arrived on the first day my son was very apprehensive about meeting new people but that didn't last. The staff are all wonderful from the cleaning staff all the way through to management you can clearly see they care deeply about their residents. Food is exceptional, the cook came and introduced himself on the first day, within no time he settled in. His room is lovely giving him the privacy that the hospital ward didn't. My son has just spent 2 successful days in the I dependant flat and hopefully will be home within the next couple of weeks. Thank you all so so much for helping him on his road to recovery.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Patrick D (Father of Resident) published on 11 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My son started living at Inspire Neurocare Worcester in January 2025. From the start he was treated with kindness, respect and skill. We were also accepted as his family and always welcomed. We were impressed with the facilities and his personal accommodation. it was clear from the start that he was
happy to be there and enjoyed the company of the staff. This was a great relief to all of us who love him. We are impressed with the engagement and skill of the professional staff. We had concerns about the level of communication between the staff and ourselves. It was difficult to understand plans and who to speak to. It was discussed at a Residents and Families meeting and things have changed since then. There is still a way to go but we know the matter is being taken seriously.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B M (Friend of Resident) published on 15 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Today, I made my first visit to Inspire Neurocare Worcester. I wanted to visit a resident to encourage her recovery. On arrival at Inspire with two friends, the resident met us with great joy and from the beginning to the end of the visit, the staff we met greeted us with courtesy and friendliness.
The facilities, the opportunities that are so evidently tailored to our friend's rehabilitation, and the brightness and cleanliness of Inspire Worcester were a real pleasure to experience. We would like to commend the staff highly for the incredible progress our friend has made and continues to make.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Graham E (Respite Resident) assisted by family/friend published on 17 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was admitted to Inspire Neurocare following six months in hospital after my brain tumour operations. I was referred for rehab and stayed for three months. When I arrived I was instantly made welcome, I found the experience strange to begin with having moved around several wards in hospital on a regular
basis. My room felt like a five-star hotel in comparison. All the staff couldn't have done enough for me throughout my stay. I slowly got into a daily routine and became more comfortable within my surroundings with their help and expertise. My confidence gradually increased and I will be forever grateful and in debt to the professional teams who made this possible. Thank you.
Reply from Kate Thorpe, Manager at Inspire Neurocare Worcester

Thank you so much for sharing your experience Graham, it is absolutely lovely to know that your experience was so positive. I will share this with our team. Wishing you all the very best for your continued recovery.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R J (Mother of Resident) published on 8 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son moved into Inspire in March 2021 after almost 6 months in hospital and another 3 weeks at another hospital. He was bedbound and not speaking communicating verbally only by sign. With great patience, all the staff cared for him. He was moody and unwilling to join in at times but gradually with
their attentive care he now speaks well and his communication skills are virtually back to where they were before August 2020. We will be forever grateful to them all every single one for bringing my son back.
Reply from Hannah Mills, Regional Community Relations Lead at Inspire Neurocare Worcester

Thank you so much for the wonderful feedback. I will share your kind words with all of the team at Inspire. Best wishes.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rosie M (Mother of Resident) published on 27 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter has physical and psychological complex needs. Staff have not been daunted in adapting to her care needs with compassion, allowing her to control decision making and choices wherever possible. We are very pleased and confident with the care she is receiving and would praise the empathy we
have observed between patients and staff. The management and all staff are professional, approachable, friendly and always willing and open to respond to questions or concerns. The building itself is wonderfully designed, bright, modern and clean. There is a warm feel to the place. Whilst Covid has brought challenges to staff, service users and their friends and families, we look forward positively to the future and believe Inspire will go from strength to strength.
Reply from Hannah Mills, Regional Community Relations Lead at Inspire Neurocare Worcester

Thank you for your kind words, Rosie, I will ensure to pass them onto the team. Best wishes.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mandy T (Sister of Resident) published on 29 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother has been at Inspire for the last 12 months and the care he has received (at a very challenging and difficult time due to Covid) has been exemplary.
Inspire is a real home from home with staff that treat your loved one as if they were their own family, When I said my brother liked music
and used to listen to vinyls and has a load at home the manager went above and beyond to purchase a turntable which I believe my brother and staff have really enjoyed!
The facilities are amazing, the bedrooms like those in a fancy hotel, and the chef cooks food that wouldn’t be out of place on a menu at a fancy restaurant.
My brother and the family are treated with the greatest respect and visits are now a really pleasurable affair in spite of the facemasks and PPE.


The only “niggles” have been due to issues surrounding Covid which have not been due to any fault of Inspire and when we have voiced those concerns staff at Inspire have been quick to respond and act!

Reply from Hannah Mills, Regional Community Relations Lead at Inspire Neurocare Worcester

Thank you for your incredibly kind words, I will ensure to pass your comments on to the team who will be so pleased to hear. Please do keep in touch.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C M (Wife of Resident) published on 28 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband sustained a severe head injury following a road traffic accident and he required intensive rehabilitation. We were so relieved when we found Inspire Neurocare Worcester for his continued rehab care.
My husband was treated as an individual and all his care was patient-centered and totally
holistic. His every need was catered for.
Beautiful, modern, stylish and very comfortable surroundings not to mention fantastic, healthy food. A real home from home!
Staff are all very approachable, friendly, empathetic and understanding as well as providing first-class care.
The therapy team strived for the best possible outcome and thankfully my husband progressed so well he finally returned home 6 weeks ago.
We 100% recommend Inspire Neurocare for rehabilitation care following a head injury. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.8 (8.755)

Overview of Review Score

The Review Score of 8.8 (8.755) out of 10 for Inspire Neurocare Worcester is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.8 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.915 for Inspire Neurocare Worcester is calculated as follows: ( (43 Excellents x 5) + (4 Goods x 4) ) ÷ 47 Ratings = 4.915
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.84 Points relating to the number of positive Reviews for Inspire Neurocare Worcester is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6. 4 Positive Reviews ÷ 8.6 = 0.465
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Sep 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (2)

Richard

Richard Hier

Job Title: General Manager Joined: 2025

Richard is the General Manager at Inspire Neurocare Worcester, dedicated to ensuring residents receive the highest standards of care and enabling staff to excel in their roles.


Richard began his nursing career in 2012 after qualifying with a degree in Adult Nursing. His first clinical role was in the NHS, specialising in cardiology and cardiac surgery. After two years, Richard transitioned into senior nursing within a brain injury rehabilitation unit in Bristol, subsequently stepping into leadership as Clinical Lead at a large, multi-site Bupa care home.


Over a decade with Bupa, Richard progressed through regional management positions overseeing care homes and retirement villages, where he developed significant expertise in elderly care and long-term conditions. He holds a Level 5 Leadership and Management qualification in Health and Social Care and considers himself a people-focused manager who prioritises staff development and resident outcomes.


Richard’s proven track record includes improving CQC ratings and achieving full occupancy with waiting lists at his previous service, alongside outstanding staff retention rates. He firmly believes in active listening and proactive feedback as fundamental to creating a cohesive, high-performing team.


Outside of work, Richard enjoys keeping fit at the gym and spending time with his two daughters, who have introduced him to their favourite hobby - shopping! 

Alastair

Alastair White

Job Title: Business Development Manager Joined: 2024

Alastair supports individuals, family members, and professionals looking for expert neurocare and brain and spinal injury rehabilitation across the UK. To make a referral, request a referral form, make an appointment to visit the service, or access further information, please contact Alastair, Business Development Manager.

Frequently Asked Questions about Inspire Neurocare Worcester

What types of Care is Inspire Neurocare Worcester registered for?

Dementia, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Inspire Neurocare Worcester have?

There are 43 Single Rooms.

What are the Facilities & Services at Inspire Neurocare Worcester?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Inspire Neurocare Worcester to the centre of Worcester?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Inspire Neurocare Worcester to verify any information. View our terms and conditions. Inspire Neurocare Worcester has an Enhanced Service - more info.