Morar Highland

What a wonderful team!

Thank you Castlehill Care Home!

Due to current Covid restrictions, there have been few activities which is understandable.

My mother was a resident in Castlehill Care Home for only a short time, and the care she received was excellent. All the staff I came across from the welcome at the door, the handyman and all the carers were so caring. Knowing that my mother was so well cared for eased the concerns of all the family. The home is so well presented and all the staff so cheerful, and nothing seems a bother to them. I would highly recommend this home to anyone considering long term care.

My mother is very happy at Castlehill and seems to be far more alert. She loves the food and enjoys the company of other residents. The staff are very approachable and helpful. When you phone to make an appointment to visit, you feel part of the home when you are spoken to by name on the phone. When you arrive at the home, you are greeted warmly and made to feel welcome.

My brother was in Castlehill Care Home for over two years and was very happy there. The staff were his family all the time he was there. The girls always enjoyed the banter with him as he had a brilliant sense of humour. I would highly recommend Castlehill to anyone.

I was a charge nurse in a large hospital, my standards were very high, as required by the hospital. The standards in Castlehill Care Home are excellent. Residents are well cared for in a friendly atmosphere. They are shaved and have clean clothing in place, as they should be. I just want my brother cared for with the essentials of everyday living in place since he can not do this himself.

Staff and management very supportive and helpful, wonderful facilities.

My father was a resident in Castlehill Care Home over the last year and recently passed away, it is very hard to find the words to describe the level of care he has received since entering the home other than to say we feel extremely fortunate to have found such a beautiful new home with such caring staff and management who treated my dad with the utmost respect and love. I will be forever grateful to them for giving us the opportunity for putting my father and mother back together again for his last couple of months in this world and for the exceptional level of care my mother is receiving.

We were quite worried initially about the prospect of leaving mum in respite care for 2 weeks whilst taking a family holiday. However on arrival at Castlehill, all our concerns disappeared as Mum was made to feel very welcome, and within half an hour had settled in drinking tea and chatting with other residents! Staff were fantastic, obviously compassionate and caring professionals and giving us the confidence to relax, safe in the knowledge she'd be well looked after. Mum would love to come again later in the year. Thanks again!

I can’t thank the manager and her amazing staff enough for the loving care and attention given to my mum in her short stay with them. Mum was due to go in for one week's respite, but unfortunately deteriorated quickly and never really had time to enjoy this wonderful place. The last week of Mum's life was made so much easier for myself and my family as we knew she was in excellent hands. Nothing was a bother to any of them. I would highly recommend this care home to anyone looking for care for a relative. It’s more like a five-star hotel.

I was needing a break and had a holiday booked. My huge concern was care for my dad (89) very unwell. Castlehill was recommended for respite. I was nervous about leaving dad as I have been his carer and he never wants to go in a home. Having dropped him off, I came away feeling happy. I collected him over 2 weeks later and he was actually crying when he said goodbye to the staff. He has happily settled at home again.

We have been very pleased with my dad's care at Castlehill. All the staff were extremely kind and caring and were always professional. The home is beautiful, like a five-star hotel and was always clean.

The care that our mother received whilst staying at Castlehill was exceptional. The manager and her staff are extremely kind, helpful and well organised. They are so friendly and cannot do enough to help. We can't thank them enough for how they cared for our Mum. Castlehill is a real gem of a care home. To sum up, Castlehill is not just a Care Home, it’s a Home that Cares! Thank you all from the family in Isle of Skye.

As a resident of Castlehill, I can vouch for the standard of care we receive. In all aspects it is excellent.

For the two weeks I stayed here, the staff were very good, friendly and helpful. There were times when I needed help and the staff was there straight away when I called, and was so gentle in helping me. All in all very good service.

The care my aunt got in Castlehill was exceptional. We could not have picked a better place for her to spend her last days. The staff were so kind and caring to her and the way they spoke to her in her last hours was wonderful. We would recommend to anyone looking to put a loved one in a care home, they could not get better than Castlehill.

My aunt was 100 years old when she left her own home to live at Castlehill. I had concerns as she had always lived independently but I need not have worried. To say the staff were excellent is an understatement. My aunt settled well and was treated with love, kindness, respect and dignity. She had her 101st birthday at Castlehill and although we were unable to be with her she had a wonderful day. It was so good to meet the wonderful staff when we were allowed to visit and we appreciated being able to spend time with her during her final days. During that time the team comforted her, reassured her and made it so much easier for the family. Thank you so much to you all, you are just the best.

Dad was looked after in Castlehill for the final 14 weeks of his long life. We had managed him at home for as long as Mum and I could but as his health failed and his dementia increased we were glad to be offered a place in Castlehill. The care provided was outstanding and person-centred. The carers are very well trained to manage the challenges presented by service users like my dear Dad. I learned so much from them that I have now taken into my own clinical practice. They kept me informed of any changes, consulted me on what they thought would work, and cared for him as if he was their own. As the end of his life became apparent they had me into the home for the last 2 weeks which was a challenge in itself due to the pandemic. I really did witness exceptionally good care. They looked after me too and supported me through the simultaneous sudden loss of my mum. I have recommended this home to a number of my parents' friends. Keep up the excellent work.

From the minute we set foot in Castlehill foyer to drop Dad off we were so impressed with the attentiveness and kindness shown towards Dad. Subsequently since we have spoken on the phone he has settled in very well, thoroughly enjoying the excellent food and home baking and speaks very kindly of the care he is receiving from the team. It's so reassuring and heartwarming for the family to know he is being well cared for.