Most impressed with the home, more like an up market hotel than a residential home
Gordon P (Godson of Resident)
good food is a prime factor in this, alongside the wealth of great care from the staff
Jill B (Daughter of Resident)
She had a lot of reservations about moving into a care home but her fears were unfounded
Roger C (Son of Resident)
Our prices include, most importantly, 24hour care, 3 course meals & snacks, all drinks including alcohol, wine is served with meals if desired, activities and outings, landline installation and UK telephone calls, free wi-fi and laundry. Our rates are subject to a pre- admission assessment of care needs and room choice.
These prices are only a guideline, please contact Parkfield Grange to find out the exact price for your requirements.
No restricted visiting times.
Parking is available on site.
Parkfield Grange has a Review Score of 9.9 (9.873) out of 10, based on 42 reviews in the last 2 years.
Over all time Parkfield Grange has 96 reviews.
5.0 out of 5
Thank you so much for the comments about how you’ve found our team; we’re really very proud of them.
5.0 out of 5
Thank you for taking the time to share your mother’s experience at Parkfield Grange.
4.0 out of 5
Thank you for such lovely feedback about the home and our team. It's also so great to hear that you feel comforted by how we support your brother.
5.0 out of 5
Thank you so much for taking time to share both yours and your mother-in-law’s experience. It was a pleasure to support your as a family and we hope to see you again, even for a cuppa.
5.0 out of 5
We are so happy to hear that you have felt so welcomed since day one and that you and your family enjoy the facilities so much. It is also so lovely to know that you feel reassured that she will be safe and happy with us.
5.0 out of 5
Oh wow, what a glowing review. It is so lovely to hear that you can see just how much love, care, and attention we put into every aspect of the home and just how much we enjoy supporting the people who live here - and of course entertaining them with the whole home's love of fancy dress.
5.0 out of 5
We are so glad to hear that you feel so reassured by how we've supported your mother. It's been so lovely to see how quickly she's settled into life here. And of course, thank you so much for taking the time to share your experience of Parkfield Grange.
5.0 out of 5
It's so lovely to hear that you have nothing but praise for how your cousin is supported within Parkfield Grange, he really has become part of the family - it didn't very long.
5.0 out of 5
It's been a pleasure to not only support your mum, but you and the family too. Thank you so much for such lovely feedback, I'll take great pride in sharing this with the team.
5.0 out of 5
It's so lovely to hear of your experience of the home and our service. We can't thank you enough for your kind words.
5.0 out of 5
We're so pleased to hear that you find the home so welcoming and that it feels like home for you. Our team will be so proud to hear of your feedback
5.0 out of 5
We take great pride in preserving the dignity of the residents living with us, so it's so lovely to hear that this is recognised. Thank you for taking the time to share.
5.0 out of 5
Wow, what a glowing referral. We cannot thank you enough for such kind words.
5.0 out of 5
It's lovely to hear that you felt your experience was a good one in all aspects. It is also so lovely to hear that you felt that staff were very caring.
5.0 out of 5
It was such a pleasure to care for your parents. Thank you so much for your kind words.
5.0 out of 5
We really enjoyed supporting your parents during their stay and it was so lovely to ensure that whilst they were recovering they were still able to spend their time together.
5.0 out of 5
It is so great to hear how the team helped to get your father to improve his health from his stay. I look forward to sharing your experience with our team.
5.0 out of 5
Thank you so much for your kind words about our care team. It's great to hear of your experience with setting up the package of care for your father and that you'd look to come back to us again in the future should another respite stay be required.
5.0 out of 5
Thank you for sharing your experience of Parkfield Grange during your father's stay.
5.0 out of 5
Thank you so much for your kind words. It really has been a pleasure to support you, your dad and the family through this journey. We will take great pride in sharing your feedback with the whole team, your tea privileges will remain.
The Review Score of 9.9 (9.873) out of 10 for Parkfield Grange is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
WHAT I DO: In my role as Deputy Manager I have a duty to support both the General and Care Services Manager in setting the standards for the home. I also work closely alongside the Senior Carers and Care Team out on the floor to ensure there is excellence in resident care. I pride myself on being a visual manager and my top goal is to achieve Outstanding care for our residents with the support and dedication of our fabulous care team. I take great pride in bedding the company's Visions and Values and always remind the team it’s important to make a difference. Since being at Parkfield Grange I have developed strong professional bonds and relationships with both our residents and their families and like to consider myself the first port of call if they ever need any support or of the pay want to discuss any concerns they may have. I also need to ensure that the home meets the Essential Standards of Quality and Safety, the requirements of CQC and the company's own Aims and Objectives. Part of my role is to also provide the team with training and I am fortunate to also hold the position of the homes Train the Trainer in Moving and Handling and PCS Training.
MY EXPERIENCE: I have worked in the care industry since leaving college in 2006 after gaining my qualifications in Health and Social Care. I was very fortunate to pass to go on to study at University and got offered a place to study Midwifery. However, I thought why not have a year or two out and gain some real hands-on experience first to see what the world had to offer? I then went and got my first job in a care home at 18 years old as a care assistant and instantly fell in love with what this career had to offer and never looked back. I started my career as a Care Assistant and then over the years progressed to a Senior Carer, Team Leader, Deputy Manager and I was also very fortunate to hold the position of Acting Care Manager in one of the homes I worked at. Over the years I have gained all the relevant qualifications needed to enable me to fulfil my roles, this being my NVQ2 and 3 and Level 5 Diploma in Management. I have worked for Cinnamon Care for almost 5 years, originally working at Burcot Lodge until I transferred to Parkfield Grange in May 2021.
ABOUT ME: My name is Amy and I am the Deputy Care Services Manager here at Parkfield Grange Care Home. I am married and have a teenage daughter and when I am not at work I enjoy nothing more than spending quality time with my little family. When I was younger I used to be an experienced horse rider and competed in many shows across the county but I gave this up when I went to college. However, recently, my daughter has taken an interest in horse riding so I have taken the plunge after all these years and got back in the saddle and we both have riding lessons each week. I also enjoy travelling to different countries and learning about different cultures and am in my element on a girl's day out clothes shopping.
WHAT I DO: I am the Home Admissions Advisor at Parkfield Grange Care Home and joined the team in December 2022. My role within the home is to work with families and the local community by supporting people on their care journey and helping them understand the process of finding good care. This is a role that I absolutely love and I really enjoy being able to meet so many new people and helping them as much as I can.
MY EXPERIENCE: I have worked in the care sector for 9 years, I started my care career with a home care provider as a Live-in care coordinator and progressed through to Business Development and Customer Liaison Manager.
This role really expanded my care and clinical knowledge by allowing me to support people with a variety of needs. After roughly 2 and a half years working in Home Care, I transitioned to working in residential care and since having done so, I have worked all over the West Midlands supporting Residential, Dementia and Nursing Care - this has left me with a true passion for Dementia care.
ABOUT ME: Outside of work, I am a girlfriend and mother to a very cheeky little girl and a boisterous Jack Russell. I enjoy attending alternative fitness classes which really test my physical abilities, this is something that has really highlighted the importance of good physical and mental health. When I'm not being a mum or in the gym, I love a good book or quietly colouring.
WHAT I DO: I am the activity coordinator at Parkfield Grange and moved into this post in June 2023. My role within the home is to put together a programme of activities to keep all the residents engaged and active within our community. This includes meeting with the residents to understand their likes, dislikes and hobbies and planning activities according to these. This also involves putting together large events within the home and booking outside vendors such as singers, musicians and theatre companies.
MY EXPERIENCE: I have worked within health and social care for most of my career for the past 17 years. I began within the NHS working as an ambulance call taker and then moved to work as a Nursing Assistant within hospitals. I then made the move to working in rehabilitation as a Therapy Support Worker working with the elderly population in hospitals specialising in rehabilitation following hip surgery. After doing this for nearly 3 years I made the move to work in a local nursing home as an activity coordinator but due to the pandemic, I quickly moved to a Care and Senior Carer position within the home working with dementia residents. I made the move to Parkfield Grange in 2021 as a Senior Care Assistant.
ABOUT ME: I have a Border Terrier puppy called Ruby who loves to come in to work with me and enjoys cuddles and walks in the garden with all our residents. In my spare time, I enjoy time with my family, long walks and days out with Ruby and when we are able love to travel the world and visit new places and meet new people. I also have a weakness for shopping.
WHAT I DO:
I am the home administrator at Parkfield Grange. I supervise a highly motivated Reception and Administration team and collaboratively we deliver an excellent customer focused experience. My team and I manage all financial and HR queries meeting resident and relatives expectations.
MY EXPERIENCE:
I am a highly motivated, experienced, and adaptable individual. I have worked autonomously and in a team. I have gained over 20 years financial and managerial experience in both the private and public sector. I am empathetic, kind, caring and life has taught me to appreciate every moment. I will go the extra mile to achieve my goals to make sure my duties are carried out efficiently and effectively. I have been awarded a kindness in care award in my previous role for my hard work and dedication. I have actively supported other care homes administratively and trained new administrators.
ABOUT ME:
I live in Wolverhampton and am happily married to my husband Matt. We have an adorable autistic son called Rhys. He has taught me never to give up and is a true inspiration. We love the outdoors and love pets. We have a horse, dog, cats, birds, fish, rabbit and guinea pigs. We love to spend our holidays in our caravan which is based in the Welsh mountains.
WHAT I DO: I am the Head Chef responsible for the running of the kitchen within the home. Along with my team, I work closely with the resident group to ensure that they enjoy a varied and delicious menu in which I seek their input and preferences to enable our menu to be truly person-centred.
MY EXPERIENCE: Whilst I have worked in various care homes as a Head Chef for over 10 years, I have also been a landlady running the pub and kitchen. My first role within the catering industry was as a baker and confectioner before heading into pubs, and industrial catering which has, 35 years from beginning to now, led me to the care industry.
I was interested in becoming a chef after baking with my grandmother as a child, she is the person who inspired me to be where I am now.
ABOUT ME: I like to live a quiet life, within this, I have 2 adult children and 3 Labradors and am interested in nice cars. One of my ambitions in life is to purchase a motorhome which can then enable me to travel around Scotland and the British Isles.
WHAT I DO: I am the Maintenance Manager, my role is to ensure that guests are comfortable, safe, and secure in their home. You will see me popping up all around the home while carrying out repairs or safety checks. This is a role that I really enjoy and I like to be very hands-on, but I will always make time for a quick chat.
MY EXPERIENCE: I have worked directly in the care sector for 13 years, prior to this I ran my own construction and environmental company carrying out work for local authorities and trusts in various residential and dementia care homes around the Midlands, Shropshire and Staffordshire. After the closure of the company, I moved directly into the Residential, Dementia and Nursing Care sectors as this is where my passion for the job lies.
ABOUT ME: I have been married for twenty-three years now, and I have two grown-up lads. We also share our home with two dogs and three cats, so yep our house is never quiet!
Outside of work, I am a keen motorcyclist and still enjoy going out for a Sunday blast. In my younger years, I was heavily into drag racing, sadly I’m no longer in the flushes of youth so have now retired from competitive sport, but I have still a couple of bikes in the garage as the passion never goes away. Aside from my bikes, I enjoy spending quality time with my family and trying to keep the cats under control.
WHAT I DO: I am the Head Housekeeper at Parkfield Grange Care Home and have been since summer 2024. My experienced team and I make sure the residents receive a great service in a clean and safe environment. We work across all areas of the home to ensure that our 5 star standards are delivered.
MY EXPERIENCE: I have been a housekeeper for 20 years and spent 8 working in the care environment. Prior to this, I was working in hotels in Spain. I like to complete my job to the high standard, whilst being helpful and considerate.
ABOUT ME: Outside of work, I enjoy cooking, outdoor walks as well as travelling and trying different food.
WHAT I DO: I started my career with Cinnamon in 2021 when I joined the team as a night senior. After my successful probation period I joined the day team and soon progressed in my role and became a Team Leader. While in the role as a team leader, I have studied my level 5 in management and leadership which has given me the knowledge and skills to continue my progression within my career and I am now a Care Coordinator working along side the General manager and deputy manager to lead the senior and care team to deliver a high standards of care to our residents. I work closely with the care team to oversee the delivery of care and ensure we uphold the Cinnamon visions and values. I am also one of the homes train the trainer in Moving and Handling and deliver training to the team.
MY EXPERIENCE: I began my career in care at the age of 18. My first job was as a care assistant which I instantly feel in love with and have never looked back. I left employment for around 10 years to look after my children before returning to work in 2019 where I started my studies and gained my level 2 and 3 in health and social care and my level 5 in management and leadership.
ABOUT ME: I am happily married with four children 2 dogs 2 snakes and a breaded dragon at home. I love nothing more than spending time with my family and going on girly day out shopping with my youngest daughter.
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