
The care I received was excellent. The staff were very efficient, professional and very caringTheresa K(Respite Resident/Service User)



The care I received was excellent. The staff were very efficient, professional and very caringTheresa K(Respite Resident/Service User)



Heathlands House care home offers a wide range of care for older people in luxurious surroundings, from residential and nursing care through to dementia care and short-term respite. Located in Cherry Hinton, Cambridge, the home provides support for your loved one to lead an independent and fulfilling life, while receiving the very best standard of care.
The home offers spacious and beautifully furnished bedrooms with private en-suite facilities, plus a range...
Care Provided by Heathlands House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Heathlands House for full pricing details and T&Cs.
Contact Heathlands House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Razvan Stanbeca (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (64)
- Single Rooms with ensuite Wet Room (64)
Heathlands House Reviews (68)
Heathlands House has a Review Score of 9.9 (9.857) out of 10, based on 31 reviews in the last 2 years.
Over all time Heathlands House has 68 reviews.
Mum has been a resident at Heathlands House for nearly 2 years. We couldn't be happier with the care, every member of staff goes out of their way to meet mum's needs and improve her quality of life. The home provides a safe and welcoming environment and we're very grateful that mum is so well looked after.
My father has now been a resident at Heathlands House for just over a year. He settled quickly and has been very well cared for. The staff are clearly committed, thoughtful and caring. Communication with me has been sensitive, timely and clear. The facilities are open, inviting and very well maintained. In summary, we have been very pleased with your service and have already recommended Heathlands House to several friends and relations. Thanks to all.
I highly rate Heathlands House. Ten out of ten.
Thank you for your review which we truly appreciate, it is great to hear you found our staff friendly and polite and appreciated our clean, well-maintained facilities. Your feedback is very inspiring and we will share it with our whole Team.
My aunt arrived at the home having fractured her hip. She was unable to walk and was quite confused by the fall, the surgery, the anaesthetic and the move from her home to the hospital to care home. By the end of her 3-month stay, she was back to her normal self, or even better than she was at her own home just before the fall. She was able to walk, thanks to the excellent physiotherapy, she was socialising around the lunch and supper table, she was whizzing around in the wheelchair, and even had a much-needed haircut. She really enjoyed the lovely garden, sitting out in the sun over the summer with a cup of tea and a piece of cake. She thoroughly enjoyed the food - home-cooked and ample in portions. The room was a lovely large size with good en suite facilities. Visiting was at any time. She only left to go and live with a relative.
Thank you for this lovely review, we are so happy that your aunt's stay with us was such a positive experience. We wish her well for the future and she continues to keep her good health.
Heathlands is comfortable with a nice garden that we always use during visits. We have spent enjoyable morning sitting in the shade on sunny and warms days.
Thank you to everyone at Heathlands.
Thank you for your lovely review, it means so much to us all here at Heathlands House that you and your family are happy with our service.
Very happy with my partner's stay. Food and accommodation were of a good standard. Staff supportive and helpful and caring.
Thank you very much for taking the time to leave us feedback about your experience at Heathlands House. We set a high standard for ourselves, so we are very pleased to hear that you have such a high opinion of our service, and that your partner's stay with us was a positive one. It is always great to see you and keep in touch.
I absolutely cannot thank this care home enough for the care that they gave my 86-year-old mother suffering from dementia. The staff were considerate and kind and so easy to talk to. My mother had lost her husband 18 months previously and was never the same again. I had not seen her smile in all that time but the care home gave me a book of photos after she passed away, and she was smiling on every single one. The activities organised for the clients are first-rate. I participated in a music therapy session with my mum and other residents. I don't know who got the most fun, me or Mum! When Mum passed away the staff were absolutely fantastic, they came in small groups to pay their respects, it pains to write this because it brings it all back, but very very very well done Heathlands House. Words can never adequately say how grateful I am to all who were part of Mum's care team.
Hi Wendy, thank you very much for taking the time to leave us a review, it is so lovely to get such heartfelt feedback. At Heathlands House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us was a positive one. It was a pleasure to be able to have Mum here with us and get to meet you and her family.
I found myself in a difficult situation where I had to find a care home for my elderly aunt following the death of my uncle. Heathlands House was helpful and understanding from our very first meeting. The welcome and warm atmosphere on my initial visit reassured me that my aunt would be cared for in this lovely care home. My aunt soon settled in, if there were difficulties or concerns, the staff listened and were swift at resolving the problem. All staff were caring, polite and helpful. What a great team from management, nurses, carers, enrichment and entertainment staff, housekeepers and carers. I could not have picked a better place. Her last 3 months were spent in a comfortable, clean and happy environment.
Hi, thank you for this glowing review and for choosing Heathlands House to care for your lovely Aunt. The whole team are very happy to know that they doing a great job.
I moved both my mum and dad to Heathlands in November 2023. I have found Heathlands House to be a caring environment for them both. Staff are friendly, thoughtful and responsive, and work very hard. The home is welcoming, always clean and buzzing with activities to keep residents busy. We couldn't have chosen a better home. Sadly it's only Mum there now but she is living her best life after being housebound for many years.
Many thanks for the review, we are so happy to hear that you feel this way. It was so lovely to be able to care for both Mum and your Dad who was such a nice man. Mum as you say is living her best life and is a pleasure to have with us here at Heathlands.
The chef At Heathlands and his kitchen staff do such a wonderful job. The food is nutritious, varied and appetizing. The chef strives to accommodate the special requests of individual residents whenever possible. He is always open to feedback and checks in with residents daily who seem to enjoy his visits to the dining rooms. Oh, and the cakes are fantastic!
We visited frequently and often spoke with the families of other residents who were equally happy with the standard of care at Heathlands House. The only slight downside was that occasionally the laundry got clothes muddled, and we would find that my husband was wearing something we did not recognise! However, this did not detract from the compassion and kindness with which he was treated on a day-to-day basis.
My husband died on July 1st this year. He was not in hospital, which he would have hated, and he was not in pain, for which I am eternally grateful.
Thank you very much for your thoughtful comments in regards to the care delivered at Heathlands House, it really does mean the world to us. Everyone works really hard to make the home a wonderful place for residents to live and loved ones to visit. We would like to reassure we have reviewed our laundry procedure recently and this has really improved the service, thank you for your understanding.
My friend's room is pleasant and has garden access, although she requires help with her wheelchair.
as we knew it was the best place for him. He was familiar with the staff and carers.
The food is excellent and he eats very well. Lots of choice and delicious.
She has said several times "Is this what heaven is like, because it is so quiet and peaceful.".
Thank you for this lovely feedback, we are so happy that Mum has settled into Heathlands House.
Activities and special events are organised to a high standard.
Top marks!
When I visited with my sisters, Heathlands was our 4th care home visit that day, we knew we wanted Dad to live there.
All the staff are professional, warm and friendly. They supported us enormously in getting Dad discharged from hospital to their care.
All the residents seemed comfortable in their surroundings (which incidentally are immaculate) and known by name by all staff. The staff on the dementia floor were obviously very experienced in managing dementia symptoms with patience and empathy.
Sadly Dad had only a short stay at Heathlands House but the support from the staff to our family continued after he had passed. For all of us, Dad and daughters, it was like being with an extended, loving family.
I would have absolutely no hesitation in recommending Heathlands House.
Thank you for taking the time to leave us such a positive review. It was just a pleasure to welcome you and all of your lovely family into our Heathlands family. Your praise really means a lot to us all and hopefully, we will see you when you are next in the area for a catch-up.
My mum is settled and happy. Lots of activities to keep her busy and in company with others.
Communication excellent. Facilities brilliant.
I could not think of anything I would change and it is everything I could wish for my much loved mum. Heartwarming and a huge relief for me and my family. Many thanks.
what a lovely review thank you, we are so pleased that Mum has settled in so well and that this makes you and your lovely family feel happy and relieved.
My 97-year-old father moved into Heathlands House in January following a spell in hospital. Since then, I have visited him in his lovely room on the nursing floor most days and I now feel like one of the family! The care team are lovely and go above and beyond. The nurse on duty always listens to and acts on our concerns and we are reassured that he is getting excellent, compassionate care. It is a real advantage that a local GP visits once a week. The senior team at Heathlands all seem to work together really well and I have been impressed by their willingness to make time for unscheduled meetings to discuss my father’s health and care needs. I went in today with something I wanted to talk about and the Customer Relations Manager made herself available instantly and immediately put my mind at rest. In the last few years, we have visited a few care homes with my father, knowing that he might one day need one. When we walked into Heathlands, we knew we had found the one!
Thank you for this glowing review, we are so happy that you feel that all of the staff and facilities are at this high standard. It is always very humbling to hear such lovely praise from our relatives and the whole team gets motivated by the feedback given to them.
My aunt has been a resident at Heathlands House for around 5 months now, she was fiercely independent but developed dementia so needed 24/7 support. She was initially very resistant to living in a care home, but has settled in very well with the attentive care and excellent facilities here. Heathlands is very well organised and friendly, nothing is too much trouble for the care team, who are very capable and well-trained. There seems to be a good staff-to-resident ratio, who are responsive and sensitive to my aunt's needs. Heathland's communication with me is excellent, keeping me informed of my aunt's health and well-being on a regular basis. They provide a variety of activities, although my aunt is partially sighted, and often feels she can't participate, the carers encourage and support her with these activities. All our family and friends who visit have been very impressed with the warm welcome, care and facilities at Heathlands.
This is such amazing feedback and just proves that team work, good training and dedication pay off in every way. We really feel privileged to care for your lovely aunt. Thank You
Very professionally managed. By far the best care home I have experienced - and I've been to a few visiting various relatives over the years.
It makes us so happy to know that our facilities are of a high standard. We will share your compliments with all our team, who will be so happy to hear what you have kindly written; we really do appreciate being recognized for our care, work and facilities.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 March 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (44) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Heathlands House.
Accreditations
There are no accreditations posted yet for Heathlands House.
Meet the Team (1)

I have worked for Care UK previously and began working at Heathlands House in 2022.
I’ve seen the high standard of care for residents and great teams. Everyone is very committed to ensuring that every resident is happy and cared for.
My favourite part of the day is the mornings, when I walk around the home, checking everything is ok, and chatting with residents, relatives and my colleagues.
I am very passionate about delivering person-centred care. I love seeing a smile on the residents’ faces when you have made a difference in their day. In my free time, I enjoy spending time with family and friends.
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