Barchester Upton Bay Care Home

1 Hoyal Road, Poole BH15 4HY
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10 108 Reviews
  • Barchester Upton Bay Care Home, Poole
Upton Bay is a premier destination offering both residential respite stays and specialised dementia care through its unique memory lane community. Nestled in the picturesque surroundings of Dorset, Upton Bay provides a luxurious and welcoming environment for residents seeking short-term accommodations or expert dementia support.

The residential care at Upton Bay is characterised by its warm and friendly atmosphere, engaging social activities, and personalised well being programmes. Residents can enjoy the comfort of cosy interiors, delectable meals prepared by an award-winning chef, and a range of amenities including a hairdressing salon, spa baths, and a luxury cinema room. The lush internal garden with a bandstand adds a touch of tranquillity to the community.

For individuals requiring dementia care, Upton Bay's memory lane community offers themed spaces inspired by beach and garden landscapes. The specially trained staff, who are proficient in dementia care and multilingual communication, ensure that residents receive the utmost attention and support. Regular activities, outings, and engagement with the local community contribute to a fulfilling and stimulating experience for residents.

With accolades for outstanding activities and dementia care, Upton Bay stands out as a provider of exceptional care services. Residents have access to a variety of amenities and services, including respite care options tailored to both residential and dementia needs. The convenient location near popular attractions like Poole Quay and Sandbanks, coupled with the vibrant surroundings of shops, pubs, and coastal parks, offers residents a well-rounded and enriching living experience at Upton Bay in Dorset.

Care Provided by Barchester Upton Bay Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1589

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

These prices are only a guideline, please contact Barchester Upton Bay Care Home to find out the exact price for your requirements.

Contact Barchester Upton Bay Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Barchester Upton Bay Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Mevin Sohorye (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (68)
  • Single Rooms with Ensuite Wet Room (68)

Barchester Upton Bay Care Home Reviews (108)

10

Barchester Upton Bay Care Home has a Review Score of 10 (9.982) out of 10, based on 52 reviews in the last 2 years.
Over all time Barchester Upton Bay Care Home has 108 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Barchester Upton Bay Care Home
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Total of 108, showing 101-108
Review from Paula R (Niece of Resident) published on 4 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are very helpful and beautiful building. Relatives are always welcomed with a smile and the food is really lovely.
The team are always helpful and they would support us in anything that we need.
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Review from Lisa V (Daughter of Resident) published on 23 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Barchester Upton Bay Care Home has been amazing. Our mother came to stay for a two weeks respite. The staff and the care she received was excellent. She is booked in again for some more respite and we have peace of mind she will be receiving the best care.
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Review from C M (Daughter of Resident) published on 21 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been here for about six weeks now. Her mental health has improved immensely. She is happier, cleaner and safer. Her sense of humor has returned and she is back to the mum we all know and love.
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Review from Jane B (Goddaughter of Resident) published on 20 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Godmother has had a much-needed stay at Upton Bay Care Home. Things were becoming quite hard at home for the immediate family. A couple of weeks respite was hugely beneficial to all of us. She called us every day to let us know how she was getting on, and every day seemed to be a really positive
one. I live too far to visit but knowing she had lot of activities and entertainment morning and afternoon was a big relief as I was worried she would get bored. I needn't have worried as every call she was so happy. Food was reportedly amazing and the chef catered to her tricky dietary needs. The manager sent the family updates and she looked so happy in photos - it was nice to see her enjoying herself and doing things we didn't even know she enjoyed. Her other daughters visited often and the staff were really positive and welcoming. We're happy she's home as we missed her greatly but it's a relief to know there is such a lovely place for her to go for a break whenever needed.
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Review from L A (Daughter of Resident) published on 30 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Upton Bay goes above and beyond for Dad and our whole family. The care staff are fantastic. I don't need to worry about checking up on Dad because I know they will always be in touch regularly. Dad has made so many positive improvements here in the last three months. Before he struggled to walk across
a room, and now, I've never seen him move so quick! He is eating so much better because of encouragement from staff and the social dining environment, which has given him some strength back/ We're so happy that Dad is enjoying life at Upton Bay - our minds are at ease.
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Review from M F (Wife of Resident) published on 28 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband received a very warm welcome when he arrived for respite care at Upton Bay. His love of jazz had been noted and was playing on the sound system, which made him happy immediately. The welcome card was a lovely thought as was the enticing bowl of fruit.
On his return home he told me he'd had
a wonderful time, everyone was very kind and would happily go again which was music to my ears.
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Review from Linda T (Niece of Resident) published on 9 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The most incredible home! As a family making the decision to put our auntie in a care home was emotionally very difficult. We visited many care homes and were very anxious and apprehensive throughout. When we arrived at Upton Bay we instantly knew it was special and a place we could trust. It was further
cemented when we spoke to the manager who was very genuine, proactive, transparent and took great interest in the life my auntie would like to lead, her hopes, dreams and aspirations which I found very reassuring as so many other care homes focus on the past. The team is very knowledgeable, friendly and greet me by my first name. She always looks pristine! (real focus and attention to detail) she is encouraged out on trips and is constantly kept busy, the food is wonderful. Her room is stunningly beautiful and spacious. Since moving to Upton my auntie looks ten years younger living an amazingly full and active life. Upton Bay is more than what we could have ever hoped and dreamed of.
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Review from Sally C (Daughter of Resident) published on 31 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Upton Bay are amazing. They are helpful, understanding, compassionate and do all they can to reassure you that everything is ok. I had to make the hard decision to put my father into care, the staff here have been so very kind and have helped and guided me through this difficult process.
Nothing is too much for them, I have regular contact, either by email or phone on how my father is keeping. They have even helped me with my own mental health with their reassurance that I am not alone during this. I am so happy that he is where he is. I do not have to worry about his care, I feel at peace that he is extremely well cared for and looked after. Thank you to everyone at Upton Bay for everything you do.
Reply from Mevin Sohorye, General Manager at Barchester Upton Bay Care HomeSally thank you so much for your kind words, they mean so much. The team here love what they do and we are so pleased we have made such a positive impact on you, your family and Dad.
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Current Review Score: 10.0 (9.982)

Overview of Review Score

The Review Score of 10 (9.982) out of 10 for Barchester Upton Bay Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 52 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 52 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.982 for Barchester Upton Bay Care Home is calculated as follows: ( (614 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 624 Ratings = 4.982
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Upton Bay Care Home is based on 52 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 52 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 May 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (68)

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Meet the Team (40)

Mevin

Mevin Sohorye

Job Title: General Manager/Dementia Champion Joined: 2020

Hi everyone, I'm Mevin, General Manager here at Upton Bay.


I hail from the beautiful island of Mauritius and began my career in care under the advice of my greatest influence – My Mum. For this very reason, it has always been a vocation for me.


I have a wealth of experience, having worked for both private and public health care providers, and I have ‘worked my way up’. Before joining Barchester, I was a Home Manager for a specialist dementia and mental health Care Home. I have also spent some years in London working for a large care provider where I progressed from Deputy Manager to a Senior Management role, which involved overseeing the smooth running of 16 homes specialising in nursing, dementia care and mental health. I have gained many qualifications, including NVQ 5 Management and Leadership.


I strive for excellence and will dedicate myself to ensuring those who live here will have the best quality of life possible. I am deeply passionate about bringing the absolute best out of everyone, and I care very much about the team around me. Most of all, I lead with my heart.


I live locally with my beautiful and devoted wife, Rachel, and we have recently celebrated our 10th Wedding Anniversary. I am also an avid Liverpool fan and will rarely miss a match! I love to cook, and I am a trained chef. Also, music and dance are a huge vice to me.

Shadow

Shadow Gould

Job Title: Deputy Home Manager Joined: 2021

My story into care initially started on somewhat of a whim, in all honesty, I don’t think the twenty-year-old me quite realised the path I would be taking in those coming days, months and years. I fell in love with my role, the feeling of making a difference in someone’s day, big or small or even if this was for the smallest of seconds, in that moment to that person it mattered, and it mattered to me. Seeing the smiles, hearing the laughter, the happiness and the joy from others is what truly makes working in care so special to me. I progressed and transitioned through the roles of Care Giver, Senior Care Giver and Deputy Manager whilst attaining my qualifications and NVQs. I have predominantly worked in Residential, Dementia and Mental Health care settings, and my key area of interest is Safeguarding.


For any person, family member or loved one choosing a care home can understandably be an extremely difficult time, the worries, possible guilt and most likely the million and one questions racing around their minds, yet having an open door culture, a strong committed and well-trained team is something I feel can really help reduce those worries and anxieties. I am a strong believer that the only thing to change when moving into a care setting is the postcode, whilst being supported to live life to the very fullest, providing continuous opportunities to love, grow and laugh whilst promoting living life to the very fullest.


Barchester’s renowned reputation and ethos prove only too much that this career change was most definitely the start of yet another exciting chapter and very much an opportunity to share my knowledge and expertise with the rest of the team embarking on this upcoming venture.


Upton Bay will no doubt be an extremely special, happy home, providing the very most outstanding support and care, promoting togetherness and independence.


Outside work, I love to spend time visiting lots of different places whilst experiencing different cultures, not forgetting the tasting and trying new foods! I have quite a passion for art, I love to draw and paint. My friends and family are so very special to me, I love spending time with those that I love dearly, whether this be over a glass of wine in the sunshine, a BBQ or just a ‘natter’ on the phone.

Monika

Monika Sypula

Job Title: Home Administrator Joined: 2021

Hello, my name is Monika and I am the Administrator at Upton Bay Care Home.


What was only ever meant to have been a two-week holiday in England ended up with me falling in love with the ‘Sunny South Coast’ and fifteen years later it has become the place I call home. I really do love Dorset.
Owing to my strong philanthropic streak and caring nature, I made the choice to work in care after 11 years as an Administrator at a University in Poland.


Most recently I worked as an Administrator in a specialist Residential Dementia care home. I enjoy the buzz and atmosphere of care home life and love getting to know the residents, their loved ones and their life history.


Whilst my role is to primarily oversee the day-to-day administrative duties for the home I will most certainly be immersing myself into day-to-day life at Upton Bay. I believe very much in the Barchester ethos of ‘celebrating life’ and this is something I personally live by.


Outside of work I am a volunteer with a number of local charities most notably Julia’s House, which is a children’s charity and I actively support them in my free time, I relish in it and love getting out into the community. I love walks on the beach and am a strong advocate for being environmentally friendly.


I am so proud to say I work for Barchester Healthcare with such a wonderful, unique, diverse and open-minded team that clearly shares the same passion for care as I do - It’s such an exciting time and I cannot wait to meet you all.

Ola

Ola Kobylinska

Job Title: Home Services Advisor Joined: 2022

Hi, my name is Ola, and I'm a Home Services Advisor at Upton Bay.


I am on hand to meet and chat with you, to answer any questions you might have while deciding and looking for the perfect home.


My role includes supporting potential residents and their loved ones when considering care in our beautiful home.
I truly enjoy building connections within our local community.


Outside of work, I run a volleyball team and have a family with two children.

Karen

Karen Grant

Job Title: Activity Lead/Dementia Champion Joined: 2021

Hi, everyone, my name is Karen, and I am thrilled to be the Activity Co-ordinator at Upton Bay Care Home.


I first worked in the care sector in 2010, starting in domiciliary care and progressing to Care Coordinator. I have since gained a wealth of experience in dedicated Dementia and Residential Activities, working as a Peripatetic Activity Co-ordinator in 16 out of 20 homes within a group. Then, in 2018, I was part of a team that commissioned a new luxury care home, where I was an Activity Team Leader.


I enjoy making wishes come true for residents - In February 2015 I organised my first Wedding in a care home, the lady resident who was living with Dementia was unable to travel to Hertfordshire for her Granddaughters wedding so I brought the wedding to her, so I organised a Wedding Blessing at the home, we had a Vicar, A choir, all of the bridal party, the flowers, a buffet, a wedding cake, champagne, the full works. This really made this lady's day a special day for her. In 2017, I organised a smaller Wedding in the garden, and this was a special wish for a gentleman resident to see his Granddaughter married. Organising these special moments gives me a lot of pleasure, knowing I have made them feel special and to give families that happiness and see them smile.


When I am not organising Activities or Events, I like to spend my own leisure time walking along Sandbanks/Bournemouth beaches, or gardening.


My passion is the Theatre, seeing the latest Musical in London's West End. Since the age of 4, I have been dancing - ballet, tap, jazz, modern and ballroom Semi-professionally and in the Amateur world. I have been singing since I was 12, and I have performed in over 32 musicals and many musical concerts. I am a lifelong member of Poole and Parkstone Musical Theatre Productions. My last performing concert was A Century of Song, and the last Musical I performed in was Anything Goes with BMT. My most treasured performances have to be singing with Barry Manilow at the BIC and performing on BBC South in a talent show.


The most important people in my life are my 3 stepsons, daughters-in-law, and 7 step-grandchildren. My Cats are my world, Louis, my Blue Mitted Ragdoll and Reggie, my Chocolate Point Birman. In 2011, after 30 years of married life, I lost my beloved husband; however, I can’t thank Poole and Bournemouth Hospitals enough for looking after him so well.


I cannot wait to welcome our residents into their wonderful new homes and help to bring smiles, joy and laughter to each day.

Alain

Alain Fadonougbo

Job Title: Head Chef Joined: 2021

Hi, my name is Alain, and I am the Head Chef at Upton Bay.


My career in Hospitality and Catering started in 1995. I’ve worked and trained in France, managed beach resorts in Ghana, and I am now very settled and happy in the UK.


I started working as a Chef in the care industry in 2007. I chose to join Barchester as their standards and expectations are so high. I believe a good Chef is an artist and should be able to create delicious menus from the local, seasonal produce on offer.


We have a strong, passionate team here at Upton Bay, and we are looking forward to welcoming our residents to their new home.

Elsa

Elsa Moco

Job Title: Head Housekeeper/Speak Up Champion/Infection Control Joined: 2021

Hello, My name is Elsa, I am the Head Housekeeper at Upton Bay. I strive to ensure our home is looking pristine at all times. I respect that this is our resident's home, and take pride in making it a beautiful living environment for them all.


I lead an excellent team whose high standards and attention to detail keep Upton Bay immaculate at all times.

Mark

Mark Jeffries

Job Title: Head of Maintenance/Speak up champion Joined: 2021

I have been with Upton Bay since January 2021, when I helped with the opening commission.


Having started here as the Second Chef, I have always had a passion for maintenance and was able to help with the bus-driving trips that we offer to our residents.


Gardening has been a part of my life for a long time, so I also took on the position of Gardener. Over time, my role developed into a Maintenance Assistant, so when the Head role became available, I jumped at the chance.


I love making sure everything is safe for our residents, keeping the home and gardens clean and tidy and generally looking after the home.


Upton Bay is a special place, and I like to think I helped to make it that little bit better.

Emma

Emma Barlow

Job Title: Community Lead/Dementia Champion/Enable Champion Joined: 2021

Hi there, my name is Emma, and I am a Community Lead. I am so proud and excited to be part of such a great new home and team.


I am honoured to be one of the first people you and your loved ones will meet. I understand that it can be an emotional time moving into a care home, but rest assured, we will be offering the best care, comfort and companionship possible.


I have been working in the care industry for 16 years now. I love my job, and I am very passionate about what I do as a Senior Care Assistant. I love making a difference and putting a smile on someone’s face.


Outside of work, I have a beautiful, loving family, a husband, 3 grown-up children, a dog and a cat. I love going for walks, come rain or shine and enjoy picnics out in the countryside.


I look forward to meeting you all and welcoming you to Upton Bay.

Emma

Emma Radford

Job Title: Community Lead Joined: 2021

Hi, my name is Emma, and I have joined Barchester to be part of the team at Upton Bay as a Senior Care Assistant and was promoted to the Community Lead role. I have been in the care sector since 2012 and find it the most rewarding of careers. I love to make people smile and to be able to support people to live their best lives, however possible.


I feel so lucky to have been chosen as part of this wonderful new team in a fantastic setting.

Ashley

Ashley Gibson

Job Title: Community Lead/Enable Champion Joined: 2023

My name is Ashley, I am a Community Lead here at Upton Bay care home. I have worked in care for many years and thoroughly enjoy being part of the team. I particularly enjoy helping vulnerable elderly residents, and with a warm, kind, nurturing approach, I can help make that day a little bit better. We have a great team here, and we all support each other. 

Rose

Rose Hollis

Job Title: Night Care Assistant Joined: 2021

Hi my name is Rose and I have worked in care for a number of years, I am passionate about delivering a high quality of care. I’m so proud to be part of the team at Upton Bay


I am married with six children and I enjoy family time, gardening, reading, travelling and musicals.


I look forward to welcoming you and your family to Upton Bay.

Sue

Sue Scott

Job Title: Receptionist Joined: 2021

Hello, my name is Sue, and I work with the Reception team at Upton Bay. I look forward to welcoming you to our lovely home. I thoroughly enjoy showing guests around our beautiful home and assisting with any queries. We are always happy to welcome you and make a lovely cup of tea or coffee for you and your guests.  I love working as part of the Upton Bay family and look forward to meeting you soon.

Ivy

Ivy Morente

Job Title: Senior Care Assistant Joined: 2021

Hi, I'm Ivy, Senior Care assistant at Upton Bay

Sarah

Sarah Harrison

Job Title: Care Assistant Joined: 2021

Hello, my name is Sarah, I am a night Senior care assistant at Upton Bay. I look forward to getting to know all the ladies and gents who come through our doors at Upton Bay!

Dan

Dan Saguirre

Job Title: Senior Care Assistant Joined: 2023

My name is Dan and I am a senior carer here at Upton Bay. I have been working in care for a long time and have a lot of experience within this field. I am keen to learn and am embracing this new challenge of being a senior. The team at Upton Bay are really lovely and I am getting on well with all of the residents. I have a gentle, calm nature with a huge smile and want to help as much as I can.

Katie

Katie White

Job Title: Care Assistant/Buddy Champion Joined: 2023

Hi, my name is Katie White, and I am a Carer here at Upton Bay. I really like the team and residents here and my job is really interesting. There are so many different parts to care and I love making a difference to our residents and helping them with their individual needs. I particularly enjoy engaging with everyone and helping with any small tasks

Kirsty

Kirsty Carpenter

Job Title: Care Assistant Joined: 2021

Hello everyone my name is Kirsty and I am truly proud and very honoured to have been chosen to be part of such a great new home and team here at Upton Bay care home.


I am very excited to be one of the first faces you and your loved ones will see when you join us at Upton Bay, I understand that it can be very difficult and emotional when you or a loved one moves into a care home but please be rest assured we will provide the absolute best care possible, making the transition as easy as possible.


I have worked in the care industry for almost 6 years now and it is my absolute passion, I love my role as a Care Assistant and making a big difference to someone’s day is such a great feeling, nothing beats it.


Outside work, I have a beautiful family, partner, two children and a Yorkshire terrier called Teddy. We love putting on our wellies come rain or shine and to go off exploring, we are so lucky with our surroundings. I love to bake, mainly sweet things as I have a very big sweet tooth and I love spending time with friends and family.
I look forward to meeting you all with a big smile and a warm welcome to Upton Bay.

Maria

Maria Goncalves

Job Title: Kitchen Assistant Joined: 2023

Hi, my name is Maria, and I am a Kitchen Assistant here at Upton Bay.


I support our chef in preparing and serving nutritious meals for our residents.


I love to sing and dance, which our residents love. I am always bringing joy and laughter to everyone and often have them up and dancing. I love working with elderly people and want to help them as much as I can.

Lizzy

Lizzy Gray

Job Title: Senior Care Assistant Joined: 2021

My passion is care. Whether it be assisting people with their morning routines to look and feel their best, or being a friend to residents in times of need, I pride myself on always giving our ladies and gentlemen my best self and being intuitive to their needs.


Every day at Upton Bay is different and exciting, and I'm delighted to be a part of such a lovely home.

Rebecca

Rebecca Johnson

Job Title: Care Assistant Joined: 2022

As a Care Assistant, I'm dedicated to providing high-quality care to your loved ones and take pride in promoting dignity and self-expression.

Jody

Jody Habgood

Job Title: Care Assistant Joined: 2022

Hello, I'm Jody, and I'm a part of the care team at Upton Bay. I am hugely enjoying my role in this wonderful care home, and it has been so lovely to meet all of the ladies and gents who have chosen to call Upton Bay their home.

Erano

Erano Collantes

Job Title: Housekeeping Assistant Joined: 2022

My name is Erano and I work part-time in housekeeping here at Upton Bay. I take pride in my work and try to focus on keeping the carpets and bedrooms clean and tidy. I enjoy doing the deep cleaning to make sure that everything is looking nice for our residents.

Narmaya

Narmaya Rana

Job Title: Housekeeping Assistant Joined: 2022

Hello, I'm Sita, the Housekeeping assistant at Upton Bay Care Home. It's my pleasure to keep our residents' homes clean, tidy, and truly feeling like their homes!

Liezel

Liezel Pilambato

Job Title: Housekeeping Assistant Joined: 2023

My name is Liezel, I work as a housekeeper for Upton Bay. I love helping residents with their washing and helping to keep clean their rooms. The home is beautiful and it is lovely to work with such a friendly, professional team.

April

April Rose Hartwell

Job Title: Senior Care Assistant Joined: 2023

My name is April, I am a care Senior carer here at Upton Bay care home. I have worked in care for many years and thoroughly enjoy being part of the team. I particularly enjoy helping vulnerable elderly residents and with a warm, kind, nurturing approach I can help make that day a little bit better. We have a great team here and we all support each other. 

Lauren

Lauren Tinsdale

Job Title: Care Assistant Joined: 2023

My name is Lauren, I am a care assistant here at Upton Bay. I love helping our residents with all their needs and making everything a little easier for each and every one of them.

Sylvia

Sylvia Dudek

Job Title: Care Assistant Joined: 2023

My name is Sylvia and I am a care assistant at Upton Bay. It brings me great pleasure to see smiles on our resident's faces when we have a giggle and a chat. I love to care for everyone and it makes me very happy to be part of this team. We are like a family.

Chloe

Chloe Dimascio

Job Title: Activities Assistant Joined: 2024

My name is Chloe and I am an Activities assistant here at Upton Bay. I love all the residents and find pleasure in helping them enjoy all the amazing activities we run here. In particular, I like one-on-one with individuals especially when I give manicures and paint nails. I am so pleased that I can be part of this lovely family.

Daniel

Daniel Hakaminza

Job Title: Care Assistant Joined: 2024

My name is Dan and I am a Care Assistant at Upton Bay. I have recently joined as previously I worked in my home town Johannesburg in South Africa. I love to make the residents smile and take care of their every need.

Sheeba

Sheeba Jose

Job Title: Night Care Assistant Joined: 2024

My name is Sheeba and I am a night care assistant here at Upton Bay. I love working at night so that I can ensure that residents are settled and sleep well. If anyone needs company or a drink then I am happy to help.

Louise

Louise Gibson

Job Title: Senior Care Assistant Joined: 2024

My name is Louise, and I am a Senior care assistant here at Upton Bay. I love my job and all our residents. I particularly enjoy finding out about a resident's past and listening to the stories that they tell. Our team is like a family, and I feel proud to be part of the Upton Bay family.

Bahareh

Bahareh Jamalipour

Job Title: Care Assistant Joined: 2024

I adore our residents and feel like we are one happy family. I enjoy the care and helping my colleagues carry out all the personal care and help that our residents need.

Michelle

Michelle Fentanes

Job Title: Support Assistant Joined: 2024

My name is Michelle and I am a Support Assistant at Upton Bay care home. My role is varied and I love that I can help residents with all aspects of their care including helping with mealtimes, reception, housekeeping and some types of care.

Monica

Monica Abayomi-Ojo

Job Title: Senior Night Care Assistant Joined: 2024

My name is Monica, I am a Night Senior here at Upton Bay. I enjoy all aspects of my work but in particular, making sure our residents are comfortable and well cared for at night. Sometimes it can be a bit lonely so I like to ensure that everyone has company if they need me.

Onimas

Onimas Koti

Job Title: Care Assistant Joined: 2024

My name is Koti, I am a care assistant here at Upton Bay. I thoroughly enjoy helping residents with their needs including mobility, making sure they are washed and dressed along with making everyone smile.

Daniel

Daniel Stroie

Job Title: Sous Chef Joined: 2024

My name is Daniel, and my position here is Sous Chef. I love my job, especially putting a smile on residents' faces when they enjoy the delicious dishes we prepare here at Upton Bay. I also find the variety of dietary requirements of great interest and help put together pureed alternatives for those who require them.

Bonifacio

Bonifacio Pallasigui

Job Title: House Keeping Assistant Joined: 2024

My name is Bonifacio and I love working at Upton Bay. Keeping everything clean and shiny is my passion and I enjoy chatting to all the residents and keeping their laundry fresh.

Yamina

Yamina Neder

Job Title: Care Assistant Joined: 2024

My name is Yamina and I love to make the residents smile. I work hard to ensure every resident is clean and tidy for each day. I love my job and hope that I will work here for a long time.

Yusaf

Yusaf Umar

Job Title: General Assistant Joined: 2025

I really love to please our residents and make them smile. I like to ensure they have everything they need and make sure they are happy.

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