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Care Provided by Ashburton House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 29 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Fees are calculated on dependency of resident
Contact Ashburton House Care Home to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Garad Care Homes
- Private Owned
Person in charge
- Ed (Registered & Operations Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2015
Room Information
- Single Rooms (29)
- Single Rooms with ensuite Wet Room (29)
Are you the Owner/Manager of Ashburton House Care Home?View your Advertising Options
Ashburton House Care Home Reviews (13)
9.1
Ashburton House Care Home has a Review Score of 9.1 (9.112) out of 10, based on 8 reviews in the last 2 years.
Over all time Ashburton House Care Home has 13 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Ashburton House Care Home
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Review from J W (Daughter of Resident) published on 24 August 2026 Submitted via Website•
Overall Experience
My 104 year old mother has been a resident for 9 years. and bed-bound for over 4 years. She has been well looked after despite her limited capacity due to advanced dementia. The staff are exceptional and always caring and positive, I am kept up to date by management
My 104 year old mother has been a resident for 9 years. and bed-bound for over 4 years. She has been well looked after despite her limited capacity due to advanced dementia. The staff are exceptional and always caring and positive, I am kept up to date by management
↩Reply from Ed Courtney, Home Manager at Ashburton House Care Home
Thank you so much for taking the time to leave this review. It means a great deal to know your mother's care and wellbeing shine through so clearly. Our team works hard to maintain dignity, consistency and warmth for every resident, and it's wonderful to hear that comes across in your experience...
Thank you so much for taking the time to leave this review. It means a great deal to know your mother's care and wellbeing shine through so clearly. Our team works hard to maintain dignity, consistency and warmth for every resident, and it's wonderful to hear that comes across in your experience with us. We'll be sure to share your kind words with the staff who support your mother daily. Thank you for your continued trust in us.Ed
Review from Lizzie L (Daughter of Resident) published on 30 October 2024 Submitted via Website•
Overall Experience
I wanted to acknowledge and specifically commend one carer in particular for the outstanding care and support he has provided to my dad. The care team as a whole shows compassion to my dad, who is happy and settled in the environment.
I wanted to acknowledge and specifically commend one carer in particular for the outstanding care and support he has provided to my dad. The care team as a whole shows compassion to my dad, who is happy and settled in the environment.
Review from Sharon L (Daughter of Resident) published on 25 October 2024 Submitted via Website•
Overall Experience
My Dad has been at Ashburton House now for 4 years and is very much at home there. The staff know and love him and I can't ask for more than that. They understand his needs and work hard to meet them, in a cheery and caring manner. His room feels personal to him and is usually clean. Staff are...
My Dad has been at Ashburton House now for 4 years and is very much at home there. The staff know and love him and I can't ask for more than that. They understand his needs and work hard to meet them, in a cheery and caring manner. His room feels personal to him and is usually clean. Staff are sometimes able to take him out for a walk or to church, which means a lot. I always feel welcomed; managers are ready to listen and lead well, as demonstrated by the now stable and professional team there.
Review from L K (Daughter of Resident) published on 23 October 2024 Submitted via Postal Card•
Overall Experience
Pleasant environment, great communication with staff regarding Mum's needs, it took Mum a while to settle due to her dementia diagnosis but she now seems happy, settled and safe.
Pleasant environment, great communication with staff regarding Mum's needs, it took Mum a while to settle due to her dementia diagnosis but she now seems happy, settled and safe.
Review from J R (Daughter of Resident) published on 21 October 2024 Submitted via Website•
Overall Experience
My Mother has been a resident of Ashburton House for just over twelve months. Initially, she was there for convalescence after a short period in hospital. She was very reticent about going into a care home, however, within weeks she stated that she did not want to go home as she was very happy and...
My Mother has been a resident of Ashburton House for just over twelve months. Initially, she was there for convalescence after a short period in hospital. She was very reticent about going into a care home, however, within weeks she stated that she did not want to go home as she was very happy and comfortable, loved the caring, kind and smiley staff and thoroughly enjoyed the food, plus there was company and activities available.
Unfortunately, Mum ended up back in hospital in August and she's a shadow of her former self but the team were able to work around her needs and welcomed her back which has been a great relief to her family.
Unfortunately, Mum ended up back in hospital in August and she's a shadow of her former self but the team were able to work around her needs and welcomed her back which has been a great relief to her family.
Yes, they could do with a few more hands on deck in all departments but the care is wonderful.
Review from Marie L (Sister-in-law of Resident) published on 3 October 2024 Submitted via Website•
Overall Experience
My brother-in-law has been permanent for over a month now, a respite before. He has stated to us as a family he's happy here.
He is so well looked after even with his complex needs, he gets treated with empathy and respect. He gets everything that's needed and a well-balanced diet. The carers are...
My brother-in-law has been permanent for over a month now, a respite before. He has stated to us as a family he's happy here.
He is so well looked after even with his complex needs, he gets treated with empathy and respect. He gets everything that's needed and a well-balanced diet. The carers are brilliant with him and he enjoys a little banter too.
He is so well looked after even with his complex needs, he gets treated with empathy and respect. He gets everything that's needed and a well-balanced diet. The carers are brilliant with him and he enjoys a little banter too.
Recommendations would be 100% for the home, as he would put himself.
Review from Carole S (Daughter of Resident) published on 20 September 2024 Submitted via Website•
Overall Experience
The home is run well, and the staff are great, they perhaps need a few more helping hands sometimes!
My mum is treated very well, and when we visit, we are always welcome.
The caring professionals are so patient and good, that they should be given a substantial pay rise in all homes.
My mum is treated very well, and when we visit, we are always welcome.
The caring professionals are so patient and good, that they should be given a substantial pay rise in all homes.
Overall, we...
The home is run well, and the staff are great, they perhaps need a few more helping hands sometimes!
My mum is treated very well, and when we visit, we are always welcome.
The caring professionals are so patient and good, that they should be given a substantial pay rise in all homes.
My mum is treated very well, and when we visit, we are always welcome.
The caring professionals are so patient and good, that they should be given a substantial pay rise in all homes.
Overall, we are happy with the care my mum is receiving.
Review from A C (Son of Resident) published on 19 September 2024 Submitted via Postal Card•
Overall Experience
My dad has been a resident for the past few months, on my visits he seems to be happy and settled in his room. The staff are very attentive and he appears to be well cared for. There is a good variety of well cooked meals.
My dad has been a resident for the past few months, on my visits he seems to be happy and settled in his room. The staff are very attentive and he appears to be well cared for. There is a good variety of well cooked meals.
Review from B H (Daughter of Resident) published on 30 May 2024 Submitted via Website•
Overall Experience
Our father has recently carried out a stint here. There are a few good members of staff who are overworked but the management is completely inadequate. The registered Manager should spend less time posing around and more time ensuring the home doesn't stink and facilities are improved. The whole...
Our father has recently carried out a stint here. There are a few good members of staff who are overworked but the management is completely inadequate. The registered Manager should spend less time posing around and more time ensuring the home doesn't stink and facilities are improved. The whole place smells and could be avoided by simple measures to keep furniture dry, I don't even want to think about how this affects infection control. Doors to upstairs areas broken leaving vulnerable patients able to access the stairwell for days. Patients are being left with medication and untrained staff dishing it out. Residents left sitting in mess and no attempt to clean properly. I have worked in busier care homes that were able to maintain a clean and lovely environment and this is beyond unacceptable. The food is absolutely awful, cheap horrible overcooked stodge for lunch that looked totally inedible and 2 dry crackers with a piece of cheese dished out for supper. I could go on and on.
Review from G P (Son of Resident) published on 8 November 2023 Submitted via Website•
Overall Experience
My mum has been resident for two and a half years. From day one she has been well cared for. Difficult times through Covid were handled well. The only concern I have had is the shortage of staff over a long period.
My mum has been resident for two and a half years. From day one she has been well cared for. Difficult times through Covid were handled well. The only concern I have had is the shortage of staff over a long period.
↩Reply from Michelle Wray, Operations Manager at Ashburton House Care Home
Thank you so much for your review. Our staffing levels are reviewed along with dependency assessments. We are currently fully staffed with no agency used. We strive to give excellent service and your review is most welcome
Review from L B (Daughter of Resident) published on 23 October 2023 Submitted via Website•
Overall Experience
Unfortunately, I cannot give a good review of this home. My parent was in here for a time and within that time was not looked after or protected enough. Certain issues were raised because a member of staff was not following general safeguarding rules and regs. There have been months of heartache...
Unfortunately, I cannot give a good review of this home. My parent was in here for a time and within that time was not looked after or protected enough. Certain issues were raised because a member of staff was not following general safeguarding rules and regs. There have been months of heartache for the family trying to resolve the issue which has left a damaging trail of destruction in its wake. I have ticked one star because it wouldn’t let me score 0.
↩Reply from Michelle Wray, Care Director at Ashburton House Care Home
We are sorry that you feel you and your family member had a negative experience at Ashburton House. Our aim is to provide the best possible care for those we support and their families. We felt that we had dealt with the concerns raised in line with the resident and family wishes. We met with NOK...
We are sorry that you feel you and your family member had a negative experience at Ashburton House. Our aim is to provide the best possible care for those we support and their families. We felt that we had dealt with the concerns raised in line with the resident and family wishes. We met with NOK and followed their wishes. Once again, we are very sorry that we have not met your expectations, however if you wish to discuss this any further, please let us know, we would be more than happy to discuss.
Review from Annie H (Daughter of Resident) published on 30 August 2023 Submitted via Website•
Overall Experience
My mother has been a resident now for more than 10 months. =She is very elderly and has many needs that we [her family] could not meet after she had a spell in hospital. She settled quickly and my experience of the care she has received has been extremely positive. She needs help with all aspects...
My mother has been a resident now for more than 10 months. =She is very elderly and has many needs that we [her family] could not meet after she had a spell in hospital. She settled quickly and my experience of the care she has received has been extremely positive. She needs help with all aspects of her life and sometimes I chat with her about her views about the staff and the care she receives and she says everyone is very kind. Thinking about the interaction that our family have had with Ashburton House staff team I would also say that this has been first class. We pop in and out frequently and everyone is very helpful and positive towards us and we are kept up to date with how she's doing. For example she's putting on weight! We are all very happy with her placement and would recommend Ashburton House very highly.
Review from Roger M (Son of Resident) published on 7 June 2023 Submitted via Website•
Overall Experience
Dad was negative about care homes in general, whilst living at home. He has only been in Ashburton House for a few weeks but to his surprise, he loves it.
The staff are extremely friendly and nothing is too much trouble.
The staff are extremely friendly and nothing is too much trouble.
He is enjoying the food and has started to regain some of the weight he lost...
Dad was negative about care homes in general, whilst living at home. He has only been in Ashburton House for a few weeks but to his surprise, he loves it.
The staff are extremely friendly and nothing is too much trouble.
He is enjoying the food and has started to regain some of the weight he lost in the last few years.
The staff are extremely friendly and nothing is too much trouble.
He is enjoying the food and has started to regain some of the weight he lost in the last few years.
I would recommend Ashburton House very strongly.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 April 2026Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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Frequently Asked Questions about Ashburton House Care Home
What types of Care is Ashburton House Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Ashburton House Care Home have?
There are 29 Single Rooms.
What are the Facilities & Services at Ashburton House Care Home?
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Ashburton House Care Home to the centre of Newton Abbot?
6.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashburton House Care Home to verify any information. View our terms and conditions. Ashburton House Care Home has a Basic Service -what a Basic Service includes.