West Street, Ashburton, Newton Abbot TQ13 7DT
Ermington, Ivybridge PL21 0LQ
38 Merafield Road, Plympton, Plymouth PL7 1TL
I am strongly of the opinion this place should be closed. My mother deteriorated dramatically while she was there and it is taking weeks for her to recover. There are good homes out there but this is not one of them.
Do not trust the managers and as for the man they refer to the CEO I can not put in this review my thoughts about him
Thank you for your lovely feedback. We pride ourselves on delivering a high quality service to our residents at Ermington house. I will share your feedback with our teams, once again, thank you.
Thank you so much for your review. Our staffing levels are reviewed along with dependency assessments. We are currently fully staffed with no agency used. We strive to give excellent service and your review is most welcome
We are sorry that you feel you and your family member had a negative experience at Ashburton House. Our aim is to provide the best possible care for those we support and their families. We felt that we had dealt with the concerns raised in line with the resident and family wishes. We met with NOK and followed their wishes. Once again, we are very sorry that we have not met your expectations, however if you wish to discuss this any further, please let us know, we would be more than happy to discuss.
Thank you for your review, at the time of this admission the home was undergoing a full refurbishment, this is now complete. All doors are activated via a keypad and all works are completed. We tirelessly work to ensure resident care and safety, and all feedback is welcome so we can continually improve our service. This complaint was fully investigated by CQC and QAIT and no action was required.
Type of Care Provided | Average Weekly Cost |
---|---|
Residential Care | £983 |
Residential Dementia Care | £1,000 |
All Care Types | £983 |
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