Primary Care Categories
- Older Person Care
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- For a maximum of 62 Service Users
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
I have been well looked after by a very friendly, kind and caring team.G M(Respite Resident/Service User)
I was treated with care, courtesy and kindness by all staffH W(Resident / Service User)
I have been well looked after by a very friendly, kind and caring team.G M(Respite Resident/Service User)
I was treated with care, courtesy and kindness by all staffH W(Resident / Service User)
Situated between the New Forest and the coast, Kingfishers enjoys a setting that brings together the best of both landscapes. For residents, this connection with nature is woven into everyday life, whether through time spent in the gardens, regular outings or watching the changing seasons unfold.
Inside, the atmosphere is bright, welcoming and unhurried. Comfortable lounges, inviting communal spaces and beautifully maintained gardens encourage residents to spend time together while offering...
Situated between the New Forest and the coast, Kingfishers enjoys a setting that brings together the best of both landscapes. For residents, this connection with nature is woven into everyday life, whether through time spent in the gardens, regular outings or watching the changing seasons unfold.
Inside, the atmosphere is bright, welcoming and unhurried. Comfortable lounges, inviting communal spaces and beautifully maintained gardens encourage residents to spend time together while offering opportunities for quieter moments with friends and loved ones.
Life at Kingfishers reflects the interests of the people who live there. A varied programme of companionship, entertainment and community involvement offers opportunities to stay active, creative and connected, while personal routines and individual choice remain at the heart of each day.
Residential and nursing care is delivered by an experienced clinical team who take time to understand every resident as an individual. As part of the award-winning Colten Care group, recognised as the 2025 National Care Award winner for Medium-Sized Provider and a carehome.co.uk Top 20 Group for 11 consecutive years, Kingfishers combines trusted expertise with the warmth and natural beauty of its unique New Forest and coastal setting. Alongside attentive hospitality, freshly prepared meals and carefully maintained surroundings, this creates an environment where people feel supported while continuing to live life in their way.
Rated Outstanding by the Care Quality Commission (March 2020), Kingfishers combines trusted care with a wonderful natural setting, creating a place where residents can enjoy reassurance, friendship and the simple pleasures of everyday life.
Loading travel time
Care Provided by Kingfishers
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Kingfishers for full pricing details and T&Cs.
Contact Kingfishers to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Colten Care Ltd
- Private Owned
Person in charge
- Jacqui Williams (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (62)
- Single Rooms with ensuite Wet Room (62)
Visiting
- There are no specific visiting hours at Kingfishers; all that is asked is you let the home know you are in the building by signing in on the iPad in Reception. If you are visiting outside of Reception hours, ring the bell and a member of the team will assist you.
Parking
- Parking is available on site at Kingfishers, and all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be reserved.
Kingfishers Reviews (181)
10
Kingfishers has a Review Score of 10 (9.996) out of 10, based on 21 reviews in the last 2 years.
Over all time Kingfishers has 181 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Kingfishers
Loading...
Review from Digby D (Son-in-law of Resident) published on 1 October 2015 Submitted via Website•
Overall Experience
I have 25 years experience of residential care homes around the Country relating to two of my aunts, my mother, two friends, and both of my parents-in-law. In that time I have never experienced a better, more caring and more professional care home than Colton Care Kingfishers at New Milton. Believe...
I have 25 years experience of residential care homes around the Country relating to two of my aunts, my mother, two friends, and both of my parents-in-law. In that time I have never experienced a better, more caring and more professional care home than Colton Care Kingfishers at New Milton. Believe me, I am a frank speaker and not given to flattering; my praise for this home is true and sincere and is based on two years experience of my parents-in-law living here and as a very regular visitor.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 March 2020Overall
Outstanding
Outstanding
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
News
- 09 Jul 2026
More than 35 managers in various roles have participated in Colten Care’s third-level ‘Excel’ Leadership & Management Course in the past 18 months to two years. They include the group’s...
- 18 Feb 2025
A Strictly-style ballroom dance competition supported Colten Care has raised more than £80,000 for a Dorset-based palliative care charity. Forest Holme Hospice’s Strictly Extravaganza, which had headline sponsorship from Colten...
- 18 Feb 2025
Colten Care has trained 32 team members as Mental Health First Aiders (MHFAs) to help colleagues maintain and improve their work-life balance. Colten Care has prioritised the training as part...
Upcoming Events
There are no upcoming events for Kingfishers.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Colten Care Ltd
- 31 Jan 2025Recipient: Colten Care Ltd
- 31 Jan 2024Recipient: Colten Care Ltd
Accreditations
There are no accreditations posted yet for Kingfishers.
Meet the Team (3)
Jacqui WilliamsJob Title Home Manager
Jacqui leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have any questions or queries.
Jillian FergusonJob Title Clinical Lead
Jillian is responsible for leading the team of registered nurses and carers to meet the individual needs of the resident through the delivery of consistently high levels of clinical care.
Kim GrittJob Title Care Co-Ordinator
My role is to support the Home Manager and Clinical Lead in the day-to-day running of the home. The main focus of my role is high-quality care...
My role is to support the Home Manager and Clinical Lead in the day-to-day running of the home. The main focus of my role is high-quality care delivery. I work closely with the care team to ensure that all care staff are equipped with the knowledge, training and understanding to provide consistently high levels of care for each resident.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kingfishers to verify any information. View our terms and conditions. Kingfishers has an Enhanced Service -what an Enhanced Service includes.