Primary Care Categories
- Older Person Care
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- For a maximum of 62 Service Users
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
I have been well looked after by a very friendly, kind and caring team.G M(Respite Resident/Service User)
I was treated with care, courtesy and kindness by all staffH W(Resident / Service User)
I have been well looked after by a very friendly, kind and caring team.G M(Respite Resident/Service User)
I was treated with care, courtesy and kindness by all staffH W(Resident / Service User)
Situated between the New Forest and the coast, Kingfishers enjoys a setting that brings together the best of both landscapes. For residents, this connection with nature is woven into everyday life, whether through time spent in the gardens, regular outings or watching the changing seasons unfold.
Inside, the atmosphere is bright, welcoming and unhurried. Comfortable lounges, inviting communal spaces and beautifully maintained gardens encourage residents to spend time together while offering...
Situated between the New Forest and the coast, Kingfishers enjoys a setting that brings together the best of both landscapes. For residents, this connection with nature is woven into everyday life, whether through time spent in the gardens, regular outings or watching the changing seasons unfold.
Inside, the atmosphere is bright, welcoming and unhurried. Comfortable lounges, inviting communal spaces and beautifully maintained gardens encourage residents to spend time together while offering opportunities for quieter moments with friends and loved ones.
Life at Kingfishers reflects the interests of the people who live there. A varied programme of companionship, entertainment and community involvement offers opportunities to stay active, creative and connected, while personal routines and individual choice remain at the heart of each day.
Residential and nursing care is delivered by an experienced clinical team who take time to understand every resident as an individual. As part of the award-winning Colten Care group, recognised as the 2025 National Care Award winner for Medium-Sized Provider and a carehome.co.uk Top 20 Group for 11 consecutive years, Kingfishers combines trusted expertise with the warmth and natural beauty of its unique New Forest and coastal setting. Alongside attentive hospitality, freshly prepared meals and carefully maintained surroundings, this creates an environment where people feel supported while continuing to live life in their way.
Rated Outstanding by the Care Quality Commission (March 2020), Kingfishers combines trusted care with a wonderful natural setting, creating a place where residents can enjoy reassurance, friendship and the simple pleasures of everyday life.
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Care Provided by Kingfishers
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Kingfishers for full pricing details and T&Cs.
Contact Kingfishers to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Colten Care Ltd
- Private Owned
Person in charge
- Jacqui Williams (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (62)
- Single Rooms with ensuite Wet Room (62)
Visiting
- There are no specific visiting hours at Kingfishers; all that is asked is you let the home know you are in the building by signing in on the iPad in Reception. If you are visiting outside of Reception hours, ring the bell and a member of the team will assist you.
Parking
- Parking is available on site at Kingfishers, and all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be reserved.
Kingfishers Reviews (181)
10
Kingfishers has a Review Score of 10 (9.996) out of 10, based on 21 reviews in the last 2 years.
Over all time Kingfishers has 181 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Kingfishers
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Review from Diane B (Next of Kin) published on 11 November 2024 Submitted via Postal Card•
Overall Experience
From the first time I visited Kingfishers to view for a very dear friend I was greeted with lovely smiley faces from everyone I met. Very impressed with everything I saw. I am very pleased with the care received.
From the first time I visited Kingfishers to view for a very dear friend I was greeted with lovely smiley faces from everyone I met. Very impressed with everything I saw. I am very pleased with the care received.
↩Reply from Zoe Mills, Home Manager at Kingfishers
Thank you for sharing your lovely feedback about Kingfishers! We're so glad our team made you feel welcome, and it's great to hear you're pleased with the care your friend is receiving.
Review from G M (Respite Resident) published on 14 March 2024 Submitted via Postal Card•
Overall Experience
I have been well looked after by a very friendly, kind and caring team. Everyone has been so cheerful, always smiling. They have helped and encouraged my recovery.
The food has been excellent - a wide choice of menu and well presented. Thank you everyone.
I have been well looked after by a very friendly, kind and caring team. Everyone has been so cheerful, always smiling. They have helped and encouraged my recovery.
The food has been excellent - a wide choice of menu and well presented. Thank you everyone.
Review from Peter J (Son-in-law of Resident) published on 27 February 2024 Submitted via Postal Card•
Overall Experience
The welcome at the home was excellent. The resident settled in within just two weeks and feels the experience is on par with a hotel. He enjoys the social aspect of the home and the laughter experienced adds to the relaxed atmosphere. Any concerns/issues related around our lack of understanding and...
The welcome at the home was excellent. The resident settled in within just two weeks and feels the experience is on par with a hotel. He enjoys the social aspect of the home and the laughter experienced adds to the relaxed atmosphere. Any concerns/issues related around our lack of understanding and the staff learning his specific needs, feedback was readily received and acted upon. As ever, there are some opportunities for improvement but I am confident the management will embrace constructive feedback.
Review from V U (Respite Resident) published on 21 February 2024 Submitted via Postal Card•
Overall Experience
Enjoyed very much the carnival and procession and also the school carol service was lovely and well attended. The staff are very respectful friendly and encouraging. I would certainly recommend the home to others.
Enjoyed very much the carnival and procession and also the school carol service was lovely and well attended. The staff are very respectful friendly and encouraging. I would certainly recommend the home to others.
Review from Barbara M (Sister-in-law of Resident) published on 6 November 2023 Submitted via Website•
Overall Experience
We brought my sister-in-law to Kingfishers from Cornwall in November 2022, due to her worsening medical problems. We certainly chose the best place. Her care has been exemplary. Thank you so much to the manager and her team for making her time with them so enjoyable. Even though she was...
We brought my sister-in-law to Kingfishers from Cornwall in November 2022, due to her worsening medical problems. We certainly chose the best place. Her care has been exemplary. Thank you so much to the manager and her team for making her time with them so enjoyable. Even though she was wheelchair-bound, she was encouraged to join in the many activities and special occasions organised and she participated with enthusiasm. We had planned to give this review on her first anniversary as a resident, but sadly she passed away all too soon. It does not alter the fact, however, that we wholeheartedly recommend Kingfishers for the top-class, all-round care they provide.
Review from Judith R (Resident / Service User) published on 11 October 2023 Submitted via Postal Card•
Overall Experience
I like the musical entertainment. I like the activities. There is always something going on and the staff make it fun. I love musical shows and enjoy taking part in the choir.
I like the musical entertainment. I like the activities. There is always something going on and the staff make it fun. I love musical shows and enjoy taking part in the choir.
Review from A G (Resident / Service User) published on 29 September 2023 Submitted via Postal Card•
Overall Experience
Very good care from all staff working at the home. I feel safe here and comfortable.
Very good care from all staff working at the home. I feel safe here and comfortable.
Review from H W (Resident / Service User) published on 22 September 2023 Submitted via Postal Card•
Overall Experience
I came to Kingfishers for respite after an injury. I was treated with care, courtesy and kindness by all staff - from reception to carers, cleaners, catering staff, events organisers, nurses and managers etc. Nothing was too much trouble. I would highly recommend Kingfishers.
I came to Kingfishers for respite after an injury. I was treated with care, courtesy and kindness by all staff - from reception to carers, cleaners, catering staff, events organisers, nurses and managers etc. Nothing was too much trouble. I would highly recommend Kingfishers.
Review from June P (Resident / Service User) published on 11 August 2023 Submitted via Postal Card•
Overall Experience
I have been here for nearly a year and have been very happy and well looked after and highly recommend it. It is like my second home.
I have been here for nearly a year and have been very happy and well looked after and highly recommend it. It is like my second home.
Review from Rita M (Resident / Service User) published on 11 August 2023 Submitted via Postal Card•
Overall Experience
I am very happy here. I like my room because of the view. I also enjoy the music and bus trips. Also, the staff are very friendly and helpful. The whole thing is amazing.
I am very happy here. I like my room because of the view. I also enjoy the music and bus trips. Also, the staff are very friendly and helpful. The whole thing is amazing.
Review from Joyce P (Resident / Service User) published on 15 June 2023 Submitted via Postal Card•
Overall Experience
I came here for a 2 week trial, enjoyed the break so decided to live here full time. Everything is extremely pleasant - staff, the lovely garden, entertainment, activities and food. I am extremely happy.
I came here for a 2 week trial, enjoyed the break so decided to live here full time. Everything is extremely pleasant - staff, the lovely garden, entertainment, activities and food. I am extremely happy.
Review from Susan N (Friend of Resident) published on 19 May 2023 Submitted via Postal Card•
Overall Experience
I have always been welcomed into Kingfishers by friendly and kind staff. It is a beautiful home, very well run, good food, activities are fun for the residents with minibus trips regularly organised. My friend has recently passed away, but I shall still support and visit the home. I will certainly...
I have always been welcomed into Kingfishers by friendly and kind staff. It is a beautiful home, very well run, good food, activities are fun for the residents with minibus trips regularly organised. My friend has recently passed away, but I shall still support and visit the home. I will certainly recommend anyone who is looking for a lovely care/nursing home.
Review from L A (Daughter of Resident) published on 10 May 2023 Submitted via Postal Card•
Overall Experience
My father was resident in Kingfishers for 6 years. He was frail when he arrived but with the support of all the staff, plus good and timely medical care from the nurses and surgery his health improved.
He enjoyed being looked after by the lovely staff and especially enjoyed the excursions out on...
My father was resident in Kingfishers for 6 years. He was frail when he arrived but with the support of all the staff, plus good and timely medical care from the nurses and surgery his health improved.
He enjoyed being looked after by the lovely staff and especially enjoyed the excursions out on the minibus trips to the forest, the coast or local pub. He also looked forward to the boat trips.
Review from V M (Resident / Service User) published on 5 May 2023 Submitted via Postal Card•
Overall Experience
I came to Kingfishers to see what I could do to improve my life as home had become isolated. I have a pleasant room, a wide variety of activities to join in and most important of all, friendly people as residents and a good caring staff. This is just what I need to 'take me to 100 and beyond'!
I came to Kingfishers to see what I could do to improve my life as home had become isolated. I have a pleasant room, a wide variety of activities to join in and most important of all, friendly people as residents and a good caring staff. This is just what I need to 'take me to 100 and beyond'!
Review from Tessa H (Respite Resident) published on 20 March 2023 Submitted via Postal Card•
Overall Experience
I came for respite care for 2 weeks following a hospital visit. The welcome was wonderful and I was quickly made to feel at home. I enjoyed the entertainment especially the musical ones and my bedroom was beautiful looking over the gardens. The food is first-class and has helped me to recover from...
I came for respite care for 2 weeks following a hospital visit. The welcome was wonderful and I was quickly made to feel at home. I enjoyed the entertainment especially the musical ones and my bedroom was beautiful looking over the gardens. The food is first-class and has helped me to recover from stomach problems.
Review from April N (Resident / Service User) published on 17 February 2023 Submitted via Postal Card•
Overall Experience
I have been very happy here. The staff have been friendly and helpful - they try to provide some sort of activity most days to get us out of our rooms and to mix with other people. I am grateful for the help that the staff give to us and their cheerful approach to their job.
I have been very happy here. The staff have been friendly and helpful - they try to provide some sort of activity most days to get us out of our rooms and to mix with other people. I am grateful for the help that the staff give to us and their cheerful approach to their job.
Review from Lynda B (Daughter of Resident) published on 30 January 2023 Submitted via Website•
Overall Experience
I am writing this with huge sadness, however, this is a big thank you for making my lovely mum's time in Kingfishers so good. She took part in the activities as much as she could and she thoroughly enjoyed being sociable until her final days when the care and sensitivity shown was faultless. It was...
I am writing this with huge sadness, however, this is a big thank you for making my lovely mum's time in Kingfishers so good. She took part in the activities as much as she could and she thoroughly enjoyed being sociable until her final days when the care and sensitivity shown was faultless. It was good to know she was in a safe place. Also, thanks for the help given to me along the way at a difficult time.
↩Reply from Zoe Mills, Home Manager at Kingfishers
Thank you for your lovely feedback given during such a sad time for you and your family, it's very much appreciated - your mum will be missed by myself and the team.
Review from Sheila D (Resident / Service User) published on 20 January 2023 Submitted via Postal Card•
Overall Experience
I am very comfortable here and feel secure after finding it difficult to manage at home whilst waiting for an operation with my husband having dementia. We are both happy and it is certainly the right place for us.
I am very comfortable here and feel secure after finding it difficult to manage at home whilst waiting for an operation with my husband having dementia. We are both happy and it is certainly the right place for us.
Review from Marion M (Resident / Service User) published on 3 January 2023 Submitted via Postal Card•
Overall Experience
Since arriving, I was welcomed, the staff are kind and helpful and there is a homely atmosphere. The food is excellent and Kingfishers is very recommendable.
I am recovering from a major operation and my room is perfect for me with activity to be seen from my lovely window.
Since arriving, I was welcomed, the staff are kind and helpful and there is a homely atmosphere. The food is excellent and Kingfishers is very recommendable.
I am recovering from a major operation and my room is perfect for me with activity to be seen from my lovely window.
Review from Thomas K (Resident / Service User) published on 12 December 2022 Submitted via Website•
Overall Experience
I was nervous about my first experience of respite care. On my first day, I was made so welcome by staff and residents. I soon felt at home and at ease. Daily activities were great fun and very festive at this time of the year. I have enjoyed all activities and every single day has been...
I was nervous about my first experience of respite care. On my first day, I was made so welcome by staff and residents. I soon felt at home and at ease. Daily activities were great fun and very festive at this time of the year. I have enjoyed all activities and every single day has been wonderful.
I have no complaints about the staff only praise.
I have no complaints about the staff only praise.
My experience at Kingfishers home has been truly wonderful.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 March 2020Overall
Outstanding
Outstanding
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
News
- 09 Jul 2026
More than 35 managers in various roles have participated in Colten Care’s third-level ‘Excel’ Leadership & Management Course in the past 18 months to two years. They include the group’s...
- 18 Feb 2025
A Strictly-style ballroom dance competition supported Colten Care has raised more than £80,000 for a Dorset-based palliative care charity. Forest Holme Hospice’s Strictly Extravaganza, which had headline sponsorship from Colten...
- 18 Feb 2025
Colten Care has trained 32 team members as Mental Health First Aiders (MHFAs) to help colleagues maintain and improve their work-life balance. Colten Care has prioritised the training as part...
Upcoming Events
There are no upcoming events for Kingfishers.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Colten Care Ltd
- 31 Jan 2025Recipient: Colten Care Ltd
- 31 Jan 2024Recipient: Colten Care Ltd
Accreditations
There are no accreditations posted yet for Kingfishers.
Meet the Team (3)
Jacqui WilliamsJob Title Home Manager
Jacqui leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have any questions or queries.
Jillian FergusonJob Title Clinical Lead
Jillian is responsible for leading the team of registered nurses and carers to meet the individual needs of the resident through the delivery of consistently high levels of clinical care.
Kim GrittJob Title Care Co-Ordinator
My role is to support the Home Manager and Clinical Lead in the day-to-day running of the home. The main focus of my role is high-quality care...
My role is to support the Home Manager and Clinical Lead in the day-to-day running of the home. The main focus of my role is high-quality care delivery. I work closely with the care team to ensure that all care staff are equipped with the knowledge, training and understanding to provide consistently high levels of care for each resident.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kingfishers to verify any information. View our terms and conditions. Kingfishers has an Enhanced Service -what an Enhanced Service includes.