Kingfishers

Overall, Kingfishers seems an excellent facility. Unfortunately, like most care homes, they are short staffed and this sometimes shows. Since the recent change of management, the home appears much improved, communications are better, as is the general atmosphere. I think the food could possibly be more varied and is rather bland at times. All the staff I am in contact with are wonderful.

This is my 3rd time of visiting, I like the home and staff, who are all very helpful and cheerful. Plenty of activities and sitting in the garden.

Both parents stayed for 2 weeks respite. I had peace of mind that they were safe and cared for. They were very apprehensive beforehand but made friendships with staff and other residents. Food was excellent and they joined in activities which suited them. Instant attention when called for help which was particularly important for my mum at night.

Grateful thanks.

The room facing south gets plenty of sun. The staff are very helpful and greet me in the morning with a smile and breakfast! I enjoy playing cards with other residents.

I am happy here, very happy here.

I am very happy here and enjoy taking part in activities. The bus trips are enjoyable. My room is comfortable. I enjoy arranging flowers.

I have advised people to come here.

Comfortable and very friendly place - I'm happy here. All the staff are extremely helpful and caring. A very happy atmosphere.

Every single member of staff at Kingfishers Care Home looked after my beloved beautiful mum with exceptional care right up until the time she passed on just 2 days ago. It is with much gratitude that I write this as I know she was happy in the last seven months of her life and was part of this unique family. The dedication and compassion are astounding and have made it so much easier knowing she was so cared for, had some fun and had a sense of belonging. I will miss the staff and the residents as they also felt like part of my own family and would like to thank each and every one of them as they make such a huge difference. Thank you from the bottom of my heart.

I cannot thank them enough.

I would strongly recommend this lovely care home.

I enjoy several of the activities, including the trips.

A pleasant stay.

Was only too pleased when her convalescent stay was over.

You are supported by health professionals when you come into the world. Making it so reassuring in death that you have the health professionals around you again but with the extra support from all members of staff at Kingfishers. They have become supportive family to us for weeks, being able to visit mum every day always with a smile, joke, hug, and a cup of tea when we needed it. Although, it’s a difficult time with covid nothing has ever been too much trouble. Mum was so well looked after, she kept her dignity, had a smile on her face, and a thank you to all members of staff. We were reassured she must have been very happy. A big thank you to every single member of staff, especially to the 2 members of staff who welcomed us with our first smile, to the lead health care assistant for going above and beyond with mum's care. Also, 2 nurses in particular for their knowledge and support in such difficult times, and to another member of staff who was terribly kind and understanding.

This was the second time that my wife went into short-term care in Kingfishers. She was in for a six-week stay but due to her poor health and age, she only completed four and a half weeks before she died. The care she received was first class and all the staff could not have been kinder and more caring right up to the moment she died. The Doctors for the home said that she was in the best place and that the care would not have been as good in Hospital. As I am now on my own when things get too much I know that I will move into Kingfishers, it's the best.

Staff are all extremely friendly, caring and behave as if they have the welfare of the residents at the heart of all they do.

My mother recently spent over a year in Kingfishers, initially when she just needed assistance with living and latterly requiring nursing care. She was very happy living there and thought very highly of the care and attention she received, particularly when in poor health. She reported that the food was excellent, with the chef making up individual meals for residents when requested. They have a beautiful garden which she always walked round each day, when possible. My personal experience of the staff was that they were very helpful and understanding, particularly over the difficult times of the last year and always made us welcome when visiting. I would highly recommend Kingfishers to anyone.

It was the best decision I could have made to come to Kingfishers to recover from surgery. The high level of care has definitely contributed to my good recovery and I go home feeling well and confident. All the staff involved in my care have been, without exception, marvellous with their support, kindness, cheerfulness and willingness to cater to my needs. Nothing has been too much trouble. They have followed protocols to the letter and therefore I have felt safe. Food has been amazing, using fresh and homemade ingredients, beautifully cooked and presented. An excellent experience!