Primary Care Categories
- Older Person Care
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- For a maximum of 62 Service Users
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
I have been well looked after by a very friendly, kind and caring team.G M(Respite Resident/Service User)
I was treated with care, courtesy and kindness by all staffH W(Resident / Service User)
I have been well looked after by a very friendly, kind and caring team.G M(Respite Resident/Service User)
I was treated with care, courtesy and kindness by all staffH W(Resident / Service User)
Situated between the New Forest and the coast, Kingfishers enjoys a setting that brings together the best of both landscapes. For residents, this connection with nature is woven into everyday life, whether through time spent in the gardens, regular outings or watching the changing seasons unfold.
Inside, the atmosphere is bright, welcoming and unhurried. Comfortable lounges, inviting communal spaces and beautifully maintained gardens encourage residents to spend time together while offering...
Care Provided by Kingfishers
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Kingfishers for full pricing details and T&Cs.
Contact Kingfishers to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Colten Care Ltd
- Private Owned
Person in charge
- Jacqui Williams (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (62)
- Single Rooms with ensuite Wet Room (62)
Visiting
- There are no specific visiting hours at Kingfishers; all that is asked is you let the home know you are in the building by signing in on the iPad in Reception. If you are visiting outside of Reception hours, ring the bell and a member of the team will assist you.
Parking
- Parking is available on site at Kingfishers, and all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be reserved.
Kingfishers Reviews (180)
10
Kingfishers has a Review Score of 10 (9.996) out of 10, based on 20 reviews in the last 2 years.
Over all time Kingfishers has 180 reviews.
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Overall Experience
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Review from J U (Resident / Service User) published on 6 October 2020 Submitted via Postal Card•
Overall Experience
The caring members of staff and the pleasant garden surroundings have significantly helped my recovery from a stressful stroke situation.
Access to my laptop and sketching materials greatly helped release the tension in a virus lockdown and links with my family, friends and business contacts.
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Review from J H (Resident / Service User) published on 23 September 2020 Submitted via Postal Card•
Overall Experience
Only after a short time, I am well and truly settled here in spite of the lockdown which has put a lot more work on the staff.
I enjoy the gardens and the activities we can get involved in and if you have a query on anything there is someone here with the answer.
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Review from A S (Friend of Resident) published on 3 June 2020 Submitted via Website•
Overall Experience
I cannot speak highly enough of this wonderful home. The whole team of Colton staff are truly amazing - they provide outstanding nursing care and wonderful social care to residents and ensure that their home is always welcoming, friendly, well presented and spotlessly clean with delicious food and gorgeous gardens - it is quite simply a wonderful home for its residents.
The Kingfishers Team has been truly wonderful over the years but I cannot thank them enough for their commitment to the care of their residents over the last couple of months during this pandemic. It must be an impossibly stressful time for them all but I feel confident that each and every member of staff will have been proud to do their bit to protect and care for every resident as a member of their Kingfishers Family.
The Kingfishers Team has been truly wonderful over the years but I cannot thank them enough for their commitment to the care of their residents over the last couple of months during this pandemic. It must be an impossibly stressful time for them all but I feel confident that each and every member of staff will have been proud to do their bit to protect and care for every resident as a member of their Kingfishers Family.
At Kingfishers it is not just what they do, it is how they do it that makes the real difference. I thank them from the bottom of my heart for all the amazing care for my lovely friend.
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Review from Maureen D (Resident / Service User) published on 23 March 2020 Submitted via Postal Card•
Overall Experience
I enjoy the activities. My room very comfortable and the staff are very kind.
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Review from Susan W (Resident / Service User) published on 28 February 2020 Submitted via Postal Card•
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I came from hospital for some respite care before I went home. All the staff understood my needs and I gradually made good progress and am strong enough to go to my own home. I can't thank them enough.
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Review from Glen M (Resident / Service User) published on 27 February 2020 Submitted via Website•
Overall Experience
Staff made me feel welcome and they are all friendly. Staff very responsive with my needs and very helpful.
An Outstanding Team for an Outstanding Rated Home!
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Review from P B (Resident / Service User) published on 10 February 2020 Submitted via Postal Card•
Overall Experience
Excellent. Everyone is so nice and helpful. Trips very good, rides in the country and seaside lovely. Facilities are very good. Room with a view also very good. Food very enjoyable.
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Review from P D (Sister of Resident) published on 10 January 2020 Submitted via Postal Card•
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I have enjoyed my stay, finding all staff exceptionally caring, friendly and fun. The Christmas arrangements were fun and the whole holiday was enjoyable. Christmas was excellent.
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Review from P J (Resident / Service User) published on 26 November 2019 Submitted via Postal Card•
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I would recommend to others.
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Review from Janet Y (Respite Resident) published on 18 October 2019 Submitted via Postal Card•
Overall Experience
Staff are warm and friendly and very nice. The facilities are very good. I enjoyed my stay with you here very much.
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Review from T B (Resident / Service User) published on 3 October 2019 Submitted via Postal Card•
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The whole atmosphere at Kingfishers was of willingness to help, happiness and friendliness. All staff were competent and trained to the nth degree. They were exemplary in all that they did and should all be complimented on their professionalism. They were a pleasure to be helped by.
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Review from L A (Daughter of Resident) published on 13 September 2019 Submitted via Postal Card•
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Very impressed with the level of care and attention to my mum during her respite care. I loved the way every single member of staff spoke to us as we walked around. My mum was very happy, engaged and stimulated. I could be her daughter again rather than a carer which took such a burden of me! Thank you.
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Review from T W (Resident / Service User) published on 6 September 2019 Submitted via Postal Card•
Overall Experience
Very supportive and friendly.
Management well-led.
Excellent facilities.
Enjoyable day trips.
Management well-led.
Excellent facilities.
Enjoyable day trips.
Very tasty food and drink.
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Review from S D (Respite Resident) published on 23 August 2019 Submitted via Postal Card•
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I have enjoyed convalescing at Kingfishers. I was discharged from hospital straight to the home. There was a warm welcome from reception and I was taken to my room and looked after by the staff. The home manager came to my room to welcome me and to see if I had everything I needed and reassured me.
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Review from Caroline R (Resident / Service User) published on 20 August 2019 Submitted via Postal Card•
Overall Experience
I have been a resident for two very happy weeks. I have been glad to join in many activities and everyone has made me so welcome. This is a well-managed home. Highly recommend.
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Review from Margaret D (Resident / Service User) published on 7 August 2019 Submitted via Postal Card•
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I love the staff and everyone is kind and nice.
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Review from M S (Resident / Service User) published on 25 July 2019 Submitted via Postal Card•
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All good. Better than expected.
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Review from Sheila B (Daughter of Resident) published on 22 July 2019 Submitted via Postal Card•
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It was a great comfort to all the family knowing that my father was cared for at Kingfishers for the last few months of his life. He was well fed he loved the food and his room was in a very nice position overlooking the beautiful garden. The staff looked after him exceptionally well and overall he was very contented and in a happy place.
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Review from Fiona L (Friend of Resident) published on 18 July 2019 Submitted via Postal Card•
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A lovely, caring home, staff are very kind and helpful and the garden is a delight.
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Review from Michael U (Respite Resident) published on 18 July 2019 Submitted via Postal Card•
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I stayed at Kingfishers for 2 weeks as a respite resident following hip replacement surgery. My stay was excellent - good food, extremely attentive and jovial staff and a true feeling of being wanted. Well done.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 March 2020Overall
Outstanding
Outstanding
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
News
- 09 Jul 2026
More than 35 managers in various roles have participated in Colten Care’s third-level ‘Excel’ Leadership & Management Course in the past 18 months to two years. They include the group’s...
- 18 Feb 2025
A Strictly-style ballroom dance competition supported Colten Care has raised more than £80,000 for a Dorset-based palliative care charity. Forest Holme Hospice’s Strictly Extravaganza, which had headline sponsorship from Colten...
- 18 Feb 2025
Colten Care has trained 32 team members as Mental Health First Aiders (MHFAs) to help colleagues maintain and improve their work-life balance. Colten Care has prioritised the training as part...
Upcoming Events
There are no upcoming events for Kingfishers.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Colten Care Ltd
- 31 Jan 2025Recipient: Colten Care Ltd
- 31 Jan 2024Recipient: Colten Care Ltd
Accreditations
There are no accreditations posted yet for Kingfishers.
Meet the Team (3)
Jacqui WilliamsJob Title:Home Manager
Jacqui leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have any questions or queries.
Jillian FergusonJob Title:Clinical Lead
Jillian is responsible for leading the team of registered nurses and carers to meet the individual needs of the resident through the delivery of consistently high levels of clinical care.
Kim GrittJob Title:Care Co-Ordinator
My role is to support the Home Manager and Clinical Lead in the day-to-day running of the home. The main focus of my role is high-quality care delivery. I work closely with the care team to ensure that all care staff are equipped with the knowledge, training and understanding to provide consistently high levels of care for each resident.
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