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Hartford Court Care Home

Cumbrian Road, Cramlington, Northumberland NE23 1DA
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All of the staff are exceptionally well trained, motivated and friendlyMark T(Son of Resident/Service User)
Hartford Court Care Home, Cramlington
Hartford Court Care Home, Cramlington
Hartford Court Care Home, Cramlington

Hartford Court Care Home, located in the heart of Cramlington, provides personalised residential and residential dementia care to older people.

A carefully designed and homely setting, Hartford Court offers a lovely and welcoming environment for all residents and their relatives, with many comfortable communal areas, an onsite hair salon and an enhanced wellbeing programme. The large garden offers a space to sit and relax in the sun and provides a...  

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Care Provided by Hartford Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,428From £1,571
Residential Dementia CareFrom £1,428From £1,571

Contact Hartford Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Norma Chennells (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (75)
  • Single Rooms with ensuite Wet Room (20)

Parking

  • Parking is available on site.

Hartford Court Care Home Reviews (116)

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9.9

Hartford Court Care Home has a Review Score of 9.9 (9.855) out of 10, based on 25 reviews in the last 2 years. Over all time Hartford Court Care Home has 116 reviews.

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Showing 116 reviews matching selected criteria
Review from J B (Daughter of Resident) published on 10 January 2024 Submitted via Postal Card
Overall Experience

My mam stayed in Hartford Court for approx 11 months. During this time she was very happy as was all our family, the staff were really professional, caring and very polite. I would and have recommended this home to anyone looking for a placement. Thank you for all your help.

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Review from G G (Husband of Resident) published on 9 January 2024 Submitted via Postal Card
Overall Experience

My wife was here, I found the home excellent, the carers and staff excellent. They deserve the Victoria Cross.

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Review from K Y (Son of Resident) published on 5 January 2024 Submitted via Postal Card
Overall Experience
Hartford Court is kept very clean to a very high standard. The staff are polite, friendly and very helpful. Nothing is a bother.
There are always lots of activities for the residents to join in and their families are always made welcome to join in.

The meals provided are very good and there is always lots of choice.

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Review from E M (Resident / Service User) published on 29 December 2023 Submitted via Postal Card
Overall Experience

Very good.

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Review from M E (Resident / Service User) published on 29 December 2023 Submitted via Postal Card
Overall Experience

Staff are pleasant and helpful.

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Review from R N (Friend of Resident) published on 19 December 2023 Submitted via Postal Card
Overall Experience
We arrived at a very welcoming environment. We were greeted by a member of staff. Our friend was taken from the dayroom so we could have privacy. His room was bright and airy. A carol sing-song was taking place later and the residents and friends were looked after and entertained.

The wife of our friend was upset, the staff went out of their way to look after her.

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Review from M N (Friend of Resident) published on 18 December 2023 Submitted via Postal Card
Overall Experience

How great to come into a home that smells like a home. It was only a short visit but the impression will last.

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Review from S C (Friend of Resident) published on 20 November 2023 Submitted via Postal Card
Overall Experience

I visit my ex-neighbour who has recently moved into Hartford Court. It's a lovely clean, airy home with a friendly atmosphere. The staff are all absolutely lovely and my friend seems very happy. There are activities for the residents every day and she loves taking part. My mother died in 2020 but when my sister and I were looking for a care home for her, we visited Hartford Court and both loved it. It is just as nice now and I'd love to live there.

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Review from D J (Daughter of Resident) published on 2 November 2023 Submitted via Postal Card
Overall Experience

Hartford Court has been amazing at a very difficult and emotional time. Dad was diagnosed with dementia in January 2017. The family have all been together and cared for Dad up until now. It was a heart-wrenching decision. The staff have been very understanding, supportive, kind and listen to us. They helped Dad settle in. We know we can go and talk to them at any time. It makes such a difference for Dad to have activities and days out.

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Review from J G (Partner of Resident) published on 18 October 2023 Submitted via Postal Card
Overall Experience
My niece and I visited their uncle, my husband, and were given a warm welcome. Coffee and tea with biscuits were served, well-presented. My husband loves china cups!
The staff were very kind and helpful. One member took our photo which we treasure.

Our dog was welcomed too, it was a memorable visit and we were very grateful.

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Review from Jackie D (Niece of Resident) published on 18 October 2023 Submitted via Postal Card
Overall Experience

It was a lovely experience to visit. The staff were so friendly and helpful both to visitors and residents. The atmosphere was calm and cheerful. The decorations made me smile.

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Review from A W (Daughter of Resident) published on 18 September 2023 Submitted via Postal Card
Overall Experience

Hartford Court Care Home have made my mam and family feel very welcome. The staff are always pleasant and happy to help. We have seen an improvement in Mma's behaviour which we feel is due to the care she is being given and the opportunities she has had to join in with activities. She has settled well and we have peace of mind that her needs are being met.

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Review from E S (Wife of Resident) published on 13 September 2023 Submitted via Postal Card
Overall Experience

From first entering Hartford Court Care Home, felt lovely welcoming feeling absolutely great, and friendly staff. Can not praise these staff enough for all they do to help my husband feel comfortable and safe. He is so happy here, much more than he was at home. So that says something their doing a great job and cannot thank them enough. Happy hubby happy wife.

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Review from Phillip H (Son of Resident) published on 8 September 2023 Submitted via Postal Card
Overall Experience

From 1st day my mother has received excellent service from all staff at Hartford Court, I would highly recommend this facility.

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Review from Brian D (Relative of Resident) published on 8 September 2023 Submitted via Postal Card
Overall Experience

I found the staff most helpful and polite on every visit and the home is spotless. Nothing seems too much trouble.

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Review from S H (Goddaughter of Resident) published on 8 September 2023 Submitted via Postal Card
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Staff are always pleasant and helpful and clean always. Overall an excellent place.

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Review from G H (Relative of Resident) published on 8 September 2023 Submitted via Postal Card
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Clean and tidy. The staff are always happy and helpful. Residents are very well looked after and cared for.

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Review from L T (Daughter of Resident) published on 4 August 2023 Submitted via Postal Card
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Hartford Court is very clean and well looked after. All of the staff are helpful and friendly. Visitors are always made to feel welcome.

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Review from Catherine M (Niece of Resident) published on 2 June 2023 Submitted via Website
Overall Experience
Absolutely fantastic staff and manager. Provided great emergency care when uncle had fall at home and lost confidence, earth angels each one.

After half a day he told them he was moving in. Thank you Hartford Court Care Home angels.

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Review from G P (Daughter of Resident) published on 18 April 2023 Submitted via Postal Card
Overall Experience

Friendly, caring staff. Nothing is too much trouble. They consider the whole family, not just the service user. Would recommend.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 04 February 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (15) & Events (0)

News
  • 13 Jan 2026

    HC-One’s Hartford Court Care Home in Cramlington, Northumberland, is inviting members of the local community to come together for conversation and companionship as part of the Chatty Café Scheme. The...

  • 18 Sep 2025

    HC-One’s Hartford Court Care Home in Cramlington, Northumberland, welcomed visitors and guests from their local community to participate in this year’s Care Home Open Week celebrations from Monday, June 16...

  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

Upcoming Events

There are no upcoming events for Hartford Court Care Home.

Awards / Recognitions (11)

  • 30 Jan 2026Recipient: HC-One
  • 31 Jan 2025Recipient: Hartford Court Care Home
  • 31 Jan 2024Recipient: Hartford Court Care Home

Accreditations

There are no accreditations posted yet for Hartford Court Care Home.

Meet the Team (0)

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