
You went above and beyond to make this happen for us, and we really do appreciate that so muchDiane M(Daughter of Resident/Service User)



You went above and beyond to make this happen for us, and we really do appreciate that so muchDiane M(Daughter of Resident/Service User)



Located in Croydon, Albany Lodge provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.
Residents at the Surrey care home can enjoy quality facilities including cosy communal areas and a hair salon. Each bedroom is tastefully decorated and has an en-suite bathroom. Outside the home features a beautifully landscaped garden with a patio area.
Set in the...
Care Provided by Albany Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 100 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All Fees are subject to a full assessment by the care home. This is an average minimum price and can varied depending on complexity of needs.
The price(s) shown are provided by the care home. Contact Albany Lodge for full pricing details and T&Cs.
Contact Albany Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Sarah Tucker (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
Room Information
- Single Rooms (100)
- Single Rooms with ensuite Wet Room (100)
Visiting
- No restrictions for visiting times.
Parking
- Car park available via Milton Road.
Albany Lodge Reviews (115)
Albany Lodge has a Review Score of 8.3 (8.263) out of 10, based on 4 reviews in the last 2 years.
Over all time Albany Lodge has 115 reviews.
This care and nursing home, Albany Lodge, has done so well for my husband, who came in with a terrible bed sore. The care and love shown to him by the staff members have been incredible and indescribable. I am eternally grateful to Albany Lodge for helping me to gradually bring my husband to health. My belief is that in no distant date, Peter will be back home. Thanks immensely, Albany Lodge.
Thank you for sharing your kind review. It's wonderful to hear how well your husband has been supported, and that the team's care has made such a difference to his recovery. Your appreciation will mean a great deal to everyone at Albany Lodge, and we all wish him continued progress in the weeks ahead.
My husband (78 years old) has advanced dementia and is physically frail, he came to Albany Lodge after a months stay in hospital. I was impressed straight away by the friendly relaxed atmosphere and the positive attitude of the manager and staff. His room is spacious and clean and he is kept clean and tidy. I go in most days to help feed him at lunchtime and the food is imaginative, of good quality and cooked on the premises. He is not left in bed all the time, but is included in activities which he seems to enjoy watching even if he is unable to participate. Overall, I feel I have made the right decision to chose Albany Lodge.
Thank you for sharing such thoughtful reflections on your experience with Albany Lodge. We're so pleased to hear that the warm atmosphere, compassionate team, and personalised approach to your husband's care have helped you feel reassured in your decision. It's lovely to know he's comfortable, well...
I will miss this friendly and warm family very much. With the greatest gratitude to everyone.
Thank you for your kind and heartfelt words regarding your time at Albany Lodge. We're so pleased you felt at home and part of the family during your stay-it truly means a lot to us. You'll be missed, and we all wish you the very best moving forward.
Excellent care - my wife is comfortable and relaxed.
Thank you for your kind words about Albany Lodge Nursing Home. We're thrilled to hear that your wife is comfortable and relaxed and that you're satisfied with the care she's receiving.
The head chef of Albany provided beautifully presented and delicious food for a small gathering to celebrate my mother's 80th. Not only was the food of high quality and well presented, but he personally made sure that my dietary needs were fully met. He was extremely knowledgeable and meticulous in every detail to ensure that each dish was free from any ingredient that would cause me trouble. He was able to offer me great alternatives and even ensured that his colleague met me to confirm that everything was as I expected. I simply cannot fault the level of care that I received and my mother was so thrilled that everyone had a good time because of his efforts. Thank you so very much to the head chef and all the catering staff at Albany.
Thank you for your wonderful feedback! We're thrilled to hear that the head chef at Albany Lodge made your mother's 80th celebration special with beautifully presented and delicious food. It's great to know that your dietary needs were carefully accommodated and that the attention to detail ensured...
The food was of a very good standard. There was plenty of entertainment going on on a daily basis. My mother passed away there and the staff did everything they could to make her as comfortable as possible right through to the end.
I would highly recommend this nursing home.
Thank you for your kind words. We're deeply touched to hear that your mother received compassionate care at Albany Lodge and that she was comfortable and happy. She will be missed by all of us. If you need anything or wish to talk, please feel free to reach out. Your recommendation means a lot to us.
Great care for my Dad! Very helpful and friendly.
Thank you for sharing your positive feedback about Albany Lodge Nursing Home. We're delighted to hear that your dad has received great care from our team. Providing helpful and friendly service is at the core of what we do, and it's wonderful to know that your experience reflects this commitment.
Albany Lodge is a very clean and friendly nursing home. Clean and happy environment.
We appreciate your kind words about Albany Lodge Nursing Home. Maintaining a clean and friendly environment is a top priority for us, and we're pleased to hear that you've experienced just that during your time here. Our team works diligently to ensure that our residents feel comfortable and well-cared for. Thank you for taking the time to share your positive feedback.
She has made great progress in the last two weeks after becoming withdrawn during her hospital stays.
This week we have noticed an improvement in her mobility.
We are delighted to hear about the positive progress your mother-in-law has made since joining Albany Lodge Nursing Home. It's heartening to know that she has experienced an improvement in her mobility and overall well-being within just a few weeks. Our dedicated team strives to provide the highest...
The home is always very friendly, everyone always says hello and talks to you.
We're thrilled to hear about your positive experience at Albany Lodge Nursing Home. Our dedicated team takes pride in creating a warm and welcoming environment for all residents and visitors. Building a sense of community and connection is at the heart of what we do and we're delighted that you've felt welcomed and engaged during your time with us.
Dad has been here for 4 or 5 months and we are delighted with it. He is happy, well fed and content. He has the right amount of independence and care. The staff are always so upbeat and jolly. The food is great.
Thank you for sharing your positive experience with Albany Lodge Nursing Home! We're thrilled to hear that your Father is happy and content during his stay with us. Our team strives to provide the right balance of independence and care to ensure the comfort and well-being of our residents. It's...
But Albany Lodge Nursing Home has changed our lives for the good, our dad moved in on the 8th October, he is thriving and is being stimulated by an exceptional team from the management to the care team. We as a family can’t ask for anything more. The care assistants and other staff are just outstanding. From the first time we walked into the Lodge we felt this was a perfect place for our dear dad, the staff's approach to us as a family is first class. Thank you all so much for minding our dad.
We're truly touched by your kind words! Making the decision for a loved one is never easy, and we're honoured that Albany Lodge Nursing Home has had a positive impact on your father's life. It's wonderful to hear that he is thriving and being stimulated by our exceptional team. Your recognition of...
My father has been very happy here and we have peace of mind that he’s being cared for and looked after.
We are delighted to hear that you enjoyed a wonderful Christmas dinner with your father here at Albany Lodge Nursing Home. Your praise for our dedicated staff and the terrific food is truly heartwarming. It brings us immense joy to know that your father is very happy here, and we appreciate the...
Amazing, personal experience.
Thank you very much for taking the time to share your heartfelt experience with us. We are delighted to hear that your visit to Albany Lodge Nursing Home was such a positive and special one. Our dedicated staff takes great pride in ensuring a warm and welcoming environment and we are thrilled that...
It's near to where I live so it's just perfect. My father is being well looked after, thanks Albany Lodge Nursing Home.
Thank you for sharing your positive experience with Albany Lodge Nursing Home! Our dedicated staff are committed to ensuring the well-being and comfort of our residents, fostering a sense of community. We tailor personalised care plans to meet unique needs, providing assistance with daily...
We are so thankful to the staff who facilitated the party along with the organisation and food.
The care and compassion they have given my aunt, let alone to myself and the rest of the family, is unforgettable and very well received.
We are truly grateful for your kind words and the opportunity to be a part of your aunt's 50th birthday celebration. At Albany Lodge Nursing Home, we are committed to providing exceptional care, and it brings us immense joy to know that we were able to make this special occasion memorable for your...
My daughter moved to Albany Lodge on 31st August and is very happy there and being well looked after. All the staff are very kind and caring toward the clients and their families.
We appreciate your feedback regarding your daughter's experience at Albany Lodge Nursing Home. It's heartwarming to hear that she is happy and well looked after. The kindness and care provided by staff to both our residents and their families are truly appreciated. Thank you for sharing your positive experience.
This was challenging to accept for my mum as it meant leaving her home of forty-eight years. A home that was filled with memories of her late husband, her children growing up, family and friends she has made over the years.
From her first day, the staff made Mum and the family feel so welcome. They are very accommodating and ensure that they respect her wishes and keep her dignity intact.
She has met new friends and is encouraged to get involved in the fabulous activities that are organised.
Mum has so much to talk about on our visits, as her days are filled with communicating with a variety of staff and residents.
The staff go above and beyond to ensure that all residents are feeling safe and happy.
As a family, we are thankful for their wonderful efforts to ensure a smooth transition for our mum. Our own worries and concerns have eased watching Mum look happier than she has in such a long time.
Kind regards.
We appreciate your feedback regarding your mother's transition to Albany Lodge Nursing Home. We understand that this change was challenging but it's heartening to hear that the staff have made her and your family feel welcome and have been accommodating while respecting her wishes and dignity. The...
We think it’s excellent - very caring and looks after patients very well. My mum is happy there, and the activities team are very good at engaging residents. I would recommend this service to anyone. My mum smiles a lot and is happy each day.
We appreciate your positive feedback about Albany Lodge Nursing Home. It's wonderful to hear that the care provided is excellent and that your mother is happy here. The engagement and support from our dedicated lifestyles team are also recognised, and we're delighted to know that your mother's...
I have lived here for several months and have loved every moment. The staff are so kind and lovely, doing everything for me as I can't walk, but they are helping me to try and walk again. I love being in the garden as I am an outdoor person. I had to re-home my cat, but they gave me a large ginger tom that I call Treacle (toy cat). I did not think I could have it in a "home", but I can, and I love it. The residents and I get on so well and play games together. I wish the staff and home all the best - thank you.
We're delighted to hear about your positive experience at Albany Lodge Nursing Home. It warms our hearts to know that you've cherished every moment and that our kind and caring staff have been instrumental in your journey, helping you regain mobility. Your love for the garden and your "toy cat",...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 June 2025Requires improvement
- CaringRequires improvement
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (44) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Albany Lodge.
Accreditations
There are no accreditations posted yet for Albany Lodge.
Meet the Team (1)

With 16 years of experience as a Registered Nurse, I have worked in various settings, including hospitals, community health, and social care.
Caring has always been my passion, and I find joy in making a positive difference in people’s lives. Over the years, I have developed a deep understanding of individual needs, which shapes my approach to care.
As a Home Manager, I focus on providing personalised, person-centred care for our residents. I am dedicated to building strong relationships with staff, families, and stakeholders, as collaboration is essential for delivering exceptional care. Inspiring others and fostering a supportive culture within our team is important to me.
At Albany Lodge, your well-being is our top priority. We invite you to visit and explore our home at any time. Our goal is to create a warm and welcoming environment where you feel valued and respected.We look forward to welcoming you and ensuring your stay with us is fulfilling and enjoyable.
Frequently Asked Questions about Albany Lodge
What types of Care is Albany Lodge registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Albany Lodge have?
There are 100 Single Rooms.
What are the Facilities & Services at Albany Lodge?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Albany Lodge to the centre of Croydon?
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Albany Lodge to verify any information. View our terms and conditions. Albany Lodge has an Enhanced Service -more info.