Albany Lodge is a purpose built Nursing Home conveniently situated near Croydon city centre. The Home caters for 100 residents providing nursing care to male and females over the age of 65 for long and short term stays who may require nursing care. Facilities include a high dependency unit and provisions for respite, intermediate and general nursing care as well as EMI nursing care.
The Home has a relaxed, friendly atmosphere with family visits welcomed at any time. Refreshments are available for visitors at all times and arrangements can be made for residents to eat their meals with their guests in private.
Group: LRH - Homes
Person in charge: Hansraj Mungur (Manager)
Local Authority / Social Services: London Borough of Croydon Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 100 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability
Specialist Care Categories: Alzheimer's
Admission Information: Ages 60+.
Single Rooms: 100
Rooms with ensuite WC: 100
Facilities & Services: Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Albany Lodge Nursing Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Albany Lodge Nursing Home has a Review Score of 8 (7.954)
The Review Score of 8 (maximum of 10) for Albany Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Albany Lodge Nursing Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 12 months.
Click to show a breakdown of the Review Score
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.604 for Albany Lodge Nursing Home is calculated as follows: ( (36 Excellents x 5) + (13 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 53 Ratings = 4.604
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 3.35 Points relating to the number of positive Reviews for Albany Lodge Nursing Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 = 3.25
Target of 20 positive Reviews (100 registered maximum number of service users ÷ 5). 2 Reviews ÷ 20 Target = 0.100
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by P C (Wife of Resident) on Friday 13 January 2017. Relates to December 2016.
I visit my husband as much as I can (every other day if possible) He is always clean and dressed. The only worry I have is he has no teeth and during his meal times feel it would be so nice if his food that is solid would be cut smaller for him. He does feed himself at the present time. When I am there I help him. The nursing staff are all very good and always acknowledge me when I arrive which is appreciated.
How likely would you be to recommend Albany Lodge Nursing Home? Extremely Likely
Facilities: Satisfactory
Cleanliness: Good
Food & Drink: Good
Activities: Satisfactory
Safety / Security: Good
Value for Money: Satisfactory
Review submitted from a Website Submission by Karene H (Daughter of Resident) on Friday 30 December 2016. Relates to December 2016.
My Dad spent the last week of his life at Albany Lodge. From the initial visit to the home until my dad's passing. The staff were welcoming, caring, sympathetic and attentive to my dad's needs.
The home has a welcoming feel from when you walk through the doors until you leave. Staff check on the residents but also extend their warmth and invitation to visitors.
The home is clean well organised and anyone looking for a quality care home should consider this home. It is up to hotel standard and I viewed many facilities before this and they pale in comparison.
Don't take my word for it call them and view.
How likely would you be to recommend Albany Lodge Nursing Home? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Don't Know
Review submitted from a Postal Card by Lucy G (Daughter of Resident) on Monday 13 June 2016. Relates to May 2016.
The care provided to my father is very good and of a consistent level. He is happy, well fed and enjoys the company of the staff as well as others residents. His preferences are respected and he is treated with dignity.
How likely would you be to recommend Albany Lodge Nursing Home? Extremely Likely
Overall Standard: Good
Facilities: Good
Care / Support: Good
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Staff: Excellent
Activities: Good
Management: Good
Safety / Security: Excellent
Rooms: Good
Value for Money: Good
Review submitted from a Postal Card by Sharon F (Daughter of Resident) on Tuesday 7 June 2016. Relates to May 2016.
I find the nursing home very friendly and clean. My mum was made to feel very welcome and so are we when we come to visit. The food always looks nice and fresh and there is quite a variety.
How likely would you be to recommend Albany Lodge Nursing Home? Extremely Likely
Overall Standard: Good
Facilities: Good
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Satisfactory
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by Valerie B (Sister of Resident) on Friday 3 June 2016. Relates to May 2016.
We find all the staff very helpful and friendly, and they look after my sister with care and affection. Always very clean and well fed. Very happy with things at the moment.
How likely would you be to recommend Albany Lodge Nursing Home? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
April 2017
February 2016
There are currently no Care Home Idol entrants who have performed at Albany Lodge Nursing Home
