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Albany Lodge

201 St James's Road, Croydon, London CR0 2BZ
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You went above and beyond to make this happen for us, and we really do appreciate that so muchDiane M(Daughter of Resident/Service User)
Albany Lodge, Croydon
Albany Lodge, Croydon
Albany Lodge, Croydon

Located in Croydon, Albany Lodge provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.

Residents at the Surrey care home can enjoy quality facilities including cosy communal areas and a hair salon. Each bedroom is tastefully decorated and has an en-suite bathroom. Outside the home features a beautifully landscaped garden with a patio area.

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Care Provided by Albany Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 100 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,600From £1,800
Residential Dementia CareFrom £1,600From £1,800
Nursing CareFrom £1,850From £2,081
Nursing Dementia CareFrom £1,850From £2,081

All Fees are subject to a full assessment by the care home. This is an average minimum price and can varied depending on complexity of needs.

Contact Albany Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Sarah Tucker (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1

Room Information

  • Single Rooms (100)
  • Single Rooms with ensuite Wet Room (100)

Visiting

  • No restrictions for visiting times.

Parking

  • Car park available via Milton Road.

Albany Lodge Reviews (115)

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8.3

Albany Lodge has a Review Score of 8.3 (8.263) out of 10, based on 4 reviews in the last 2 years. Over all time Albany Lodge has 115 reviews.

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Review from Joyce R (Daughter of Resident) published on 16 March 2021 Submitted via Website
Overall Experience

My mother was a resident in Albany Lodge for five years, January 2016 - January 2021. Everybody at the home, from the manager, nursing staff, helpers, entertainment, hospitality, cleaning, reception, all really cared for my mum as though she was family. Whenever I turned up for a visit, I was made welcome, and Mum was always clean and tidy, and her room immaculate. Every time she was wearing different, well-laundered clothes, and there were appointments for hair, opticians etc. There was even a well-kept garden for her to enjoy. Entertainment was regularly laid on, and Mum has taken to the restaurant and Lounge. Mum was 100 in 2020, and the staff laid on a special event for her and all the family. A cake was always baked and Happy Birthday sang by the staff on all occasions. The staff cared for her brilliantly and, when she died, they were as upset as we were. I would like to say a big thank you to everybody who made my Mum as comfortable as possible in her last years, still smiling.

Reply from Josephine Gbadamosi, Manager at Albany Lodge

The loss of any resident is always heartbreaking and although inevitable, it never ceases to have an effect on us all. Your Mum was an amazing lady who battled the odds and managed to stay with us right up to her 100th birthday, always with a smile and always great company. It was a pleasure to look after this beautiful lady and she will be missed.

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Review from Eloise R (Niece of Resident) published on 28 January 2021 Submitted via Website
Overall Experience

Very professional, warm and friendly team. I found the head of administration is easily contactable and quick to respond to any queries I may have raised during my uncle's stay at Albany Lodge Home. Keeping him safe and well during covid19. Thank you all from the bottom of my heart.

Reply from Josephine Gbadamosi, Manager at Albany Lodge

Such a lovely review, thank you so much, Eloise. Your uncle is an absolute treasure and it is a pleasure supporting him here at Albany Lodge, he is like a ray of sunshine, putting a smile on everyone's face.

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Review from K T (Daughter of Resident) published on 25 January 2021 Submitted via Website
Overall Experience

Christmas and New Year was very difficult for us as a family not having Dad with us at home but knowing he was being well looked after and involved in the festive activities made this bearable. During these difficult times the staff at Albany Lodge are amazing especially the reception lady who understands how upsetting being parted from a loved one can be. I want to thank the manager for running an amazing care home and for all the staff who are committed to looking after residents especially my dad in these troubling times.

Reply from Josephine Gbadamosi, Manager at Albany Lodge

All at Albany Lodge are so pleased that you are happy with the care dad is receiving. It is our greatest pleasure to see the resident's smiling faces and it makes our work all the more worthwhile. Christmas was a joy with dad and our aim is to keep that smile on his face, along with all the other happy residents at Albany. Many thanks for your kind words.

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Review from Derek G (Son of Resident) published on 9 December 2020 Submitted via Website
Overall Experience

My mother has been a resident on the Oakfield Floor of Albany Lodge for nearly 3 years now. I want to express my sincere thanks and gratitude to the nurses and carers for the patience, comfort and dignity provided since she arrived especially over these past 10 months which must have been so scary through this awful pandemic. Sadly, she has been unable to communicate since she arrived but I hope deep down she has the awareness that she has such lovely kind people caring for her.

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Review from J D (Son of Resident) published on 12 February 2020 Submitted via Postal Card
Overall Experience
Beautiful people.
My mother is very happy.

Thank you for always looking after Mum so well.

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Review from S L (Cousin of Resident) published on 10 February 2020 Submitted via Postal Card
Overall Experience

I can't praise the staff enough for their caring, professional approach to every aspect of my cousin's care; as he was a challenging resident. The staff ensured his final days were pain-free and dignified. The cleanliness and meal facilities are fantastic, as are the staff. If you're looking for somewhere for your loved one, I would definitely recommend it.

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Review from Evelyn W (Wife of Resident) published on 15 January 2020 Submitted via Postal Card
Overall Experience
I am pleased with the service that is provided to my husband who is now in Albany Lodge.

The nursing staff, carers are excellent in caring for all his needs, physical, emotional and mental. I also want to thank the admin staff, the receptionist and activities coordinator for making my husband's stay pleasant. They are always there to listen to me when I speak to them and reassure me of his care. I wish them all the best in 2020. Thank you.

Reply from Aileen Nimmo, Sales & Marketing at Albany Lodge

Thank you for taking the time to provide feedback to the team. We will ensure all feedback is shared and wish you all the very best for 2020.

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Review from P S (Daughter of Resident) published on 14 November 2019 Submitted via Postal Card
Overall Experience

All the staff that I have come across are wonderful to me and what I have seen is the care of each person. I say this because many years in the late 1970s I started nursing. I did 2 yrs and came out. My stomach could not take watching operating in theatre. My mum was a nursing assistant in a nursing home and my sister that followed me is a nurse, not because she is my sister she was very good of her work, she could eat and dress a sore. Your staff that I came across sisters/nurses/the cook/the cleaner etc very good.

Reply from Tori Blackadder, Marketing Assistant at Albany Lodge

Thank you for taking the time to review Albany Lodge. We are pleased to hear that staff have been wonderful and that the level of care has been of a high standard.

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Review from Vincent M (Son of Resident) published on 4 November 2019 Submitted via Website
Overall Experience

After three months in hospital, following a serious infection and a stroke, our mother was moved from hospital to Albany Lodge in September 2019. She is mainly bedbound. The management team and all the staff there made it very easy for us to manage the transition and have provided a lovely room for our mother. Every aspect of her experience in Albany Lodge has been very good. The nursing staff have been very kind and considerate to her and the care staff have been brilliant, especially at mealtimes. The room is kept neat and tidy and Mum is always kept comfortable. There is a warm atmosphere at Albany Lodge, which resonates well with our mum's character, so that, although she is quite frail, her personality is able to still shine through and this is encouraged, which is great for Mum and also for us, her children, to see.

Reply from Tori Blackadder, Marketing Assistant at Albany Lodge

Thank you for taking the time to review Albany Lodge. We are pleased to hear that our staff have been helpful to you and your Mother, and that you find the level of support and care provided to be of a high standard.

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Review from G G (Son of Resident) published on 1 November 2019 Submitted via Postal Card
Overall Experience

Mum is 99 and moved to Albany Lodge in early July. Since her arrival, she has been very well looked after and the caring staff are excellent. Mum's health has deteriorated and the care has evolved to become palliative care. The home has kept us advised and is always available to chat and update when we visit. It is friendly, efficient and professional and caring place. We are very lucky having mum at such a good and compassionate establishment. Thank you.

Reply from Tori Blackadder, Marketing Assistant at Albany Lodge

Thank you for taking the time to review Albany Lodge. We are so glad to hear you find our staff caring and that your Mum has been well looked after. We value your feedback and kind words.

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Review from M C (Niece of Resident) published on 31 October 2019 Submitted via Postal Card
Overall Experience

Albany Lodge is a beautiful home. There's a warm and hospitable feeling when you enter and the care given to the residents and my aunty is excellent.

Reply from Tori Blackadder, Marketing Assistant at Albany Lodge

Thank you for taking the time to review Albany Lodge. We are pleased to hear you found our home to have a warm environment and that the care provided has been excellent. Thank you for your feedback.

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Review from S S (Friend of Resident) published on 30 October 2019 Submitted via Postal Card
Overall Experience

I have been to the home to visit my friend's mother a few times and each time I have been thoroughly impressed with the care and compassion shown not only to my friend's mother but also to us as we often become emotional. It is a lovely welcoming environment.

Reply from Tori Blackadder, Marketing Assistant at Albany Lodge

Thank you for taking the time to review Albany Lodge. We are glad to hear that you have felt supported during your visits and that you've been impressed by the level of care provided. Thank you for your feedback.

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Review from R S (Daughter of Resident) published on 30 October 2019 Submitted via Postal Card
Overall Experience

I am very satisfied with the help and support my mother has received during her stay here. Staff was always pleasant, polite and ever so welcoming. I would recommend this care home to anyone who would like their family to be cared for. Thanks for all your support.

Reply from Tori Blackadder, Marketing Assistant at Albany Lodge

Thank you for taking the time to review Albany Lodge. We are pleased to hear our staff have been pleasant and welcoming and that you would gladly welcome our home.

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Review from E M (Husband of Resident) published on 29 October 2019 Submitted via Postal Card
Overall Experience

The resident is happy in her surroundings and is well looked after. That is all we ask.

Reply from Tori Blackadder, Marketing Assistant at Albany Lodge

Thank you for taking the time to review Albany Lodge. We are pleased to hear you feel your loved one is well looked after and happy at Albany Lodge.

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Review from A R (Granddaughter of Resident) published on 21 October 2019 Submitted via Postal Card
Overall Experience
It was a very emotional decision to put nan in a care home. Albany Lodge made the whole process less stressful for our family and I couldn't wish for a better home for my nan.

All down to the staff, facilities and I have every confidence when I leave nan that she is well taken care of.

Reply from Tori Blackadder, Marketing Assistant at Albany Lodge

Thank you for taking the time to review Albany Lodge. We understand that when it comes to placing a loved one in a care home can be a difficult time, and are pleased to hear our staff and facilities have made your Nan feel comfortable and well cared for.

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Review from J C (Wife of Resident) published on 21 October 2019 Submitted via Postal Card
Overall Experience

Like the home and the staff manager.

Reply from Tori Blackadder, Marketing Assistant at Albany Lodge

Thank you for taking the time to review Albany Lodge. We are pleased to hear you like our home and management.

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Review from H O (Daughter of Resident) published on 16 October 2019 Submitted via Postal Card
Overall Experience

The staff are very friendly and talk to my dad. The food is quite good and nutritious.

Reply from Tori Blackadder, Marketing Assistant at Albany Lodge

Thank you for taking the time to review Albany Lodge. We are pleased to hear that you find our staff friendly, and that our menu and food choices are good and nutritious.

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Review from Christine H (Daughter of Resident) published on 16 October 2019 Submitted via Postal Card
Overall Experience

My dad has been at the care home for over two months now, he can be very difficult at times but all the staff are very patient with him. They are all very nice to talk to and make me very welcome when I come to visit my dad and keep me updated on dad's hospital appointments and day to day care.

Reply from Tori Blackadder, Marketing Assistant at Albany Lodge

Thank you for taking the time to review Albany Lodge. We are pleased to hear that you find our team warm and welcoming and that our communication of updates has been useful to you.

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Review from Tayibat T (Niece of Resident) published on 10 October 2019 Submitted via Postal Card
Overall Experience

I would highly recommend Albany Lodge Nursing Home. The management team dealt with my enquiries very professionally and responded to all my questions. My uncle really enjoys his time here and feels very safe with staff, management and security. I couldn't have wished for a better care home.

Reply from Tori Blackadder, Marketing Assistant at Albany Lodge

Thank you for taking the time to review Albany Lodge. We are pleased to hear your Uncle is enjoying his time with us, and that you find the staff helpful and professional.

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Review from M M (Sister of Resident) published on 3 October 2019 Submitted via Postal Card
Overall Experience

The carers are so kind and patient when my sister is difficult and often aggressive. All the staff, many of whom know me quite well are always welcoming.

Reply from Tori Blackadder, Marketing Assistant at Albany Lodge

Thank you for taking the time to review Albany Lodge. We are pleased to hear you find our staff helpful and kind.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 June 2025
Overall
Requires improvement
  • CaringRequires improvement
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (44) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Albany Lodge.

Awards / Recognitions (117)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Albany Lodge.

Meet the Team (1)

Sarah Tucker
Sarah TuckerJob Title:Home ManagerJoined: 2023

With 16 years of experience as a Registered Nurse, I have worked in various settings, including hospitals, community health, and social care.

Caring has always been my passion, and I find joy in making a positive difference in people’s lives. Over the years, I have developed a deep understanding of individual needs, which shapes my approach to care.

As a Home Manager, I focus on providing personalised, person-centred care for our residents. I am dedicated to building strong relationships with staff, families, and stakeholders, as collaboration is essential for delivering exceptional care. Inspiring others and fostering a supportive culture within our team is important to me.

At Albany Lodge, your well-being is our top priority. We invite you to visit and explore our home at any time. Our goal is to create a warm and welcoming environment where you feel valued and respected.

We look forward to welcoming you and ensuring your stay with us is fulfilling and enjoyable.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Albany Lodge to verify any information. View our terms and conditions. Albany Lodge has an Enhanced Service -more info.