
You went above and beyond to make this happen for us, and we really do appreciate that so muchDiane M(Daughter of Resident/Service User)



You went above and beyond to make this happen for us, and we really do appreciate that so muchDiane M(Daughter of Resident/Service User)



Located in Croydon, Albany Lodge provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.
Residents at the Surrey care home can enjoy quality facilities including cosy communal areas and a hair salon. Each bedroom is tastefully decorated and has an en-suite bathroom. Outside the home features a beautifully landscaped garden with a patio area.
Set in the...
Located in Croydon, Albany Lodge provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.
Residents at the Surrey care home can enjoy quality facilities including cosy communal areas and a hair salon. Each bedroom is tastefully decorated and has an en-suite bathroom. Outside the home features a beautifully landscaped garden with a patio area.
Set in the very convenient location of St James’ Road, residents can make the most of the local amenities, including restaurants, shops and excellent transport links. There is always something to look forward to with a schedule of regular activities and outings for residents.
Care Provided by Albany Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 100 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Albany Lodge for full pricing details and T&Cs.
Contact Albany Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Sarah Tucker (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
Room Information
- Single Rooms (100)
- Single Rooms with ensuite Wet Room (100)
Visiting
- No restrictions for visiting times.
Parking
- Car park available via Milton Road.
Albany Lodge Reviews (115)
Albany Lodge has a Review Score of 8.2 (8.150) out of 10, based on 3 reviews in the last 2 years.
Over all time Albany Lodge has 115 reviews.
The doctor was proactive in checking Grandad's chest, suggesting appropriate care and prescribing...
The doctor was proactive in checking Grandad's chest, suggesting appropriate care and prescribing meds, which was good, given I had noticed Grandad to be quite chesty during my visit.
I would like to thank the staff of Albany Lodge for the care they have taken of my mother. The people are very nice and I will love them for ever.
I would like to thank the staff of Albany Lodge for the care they have taken of my mother. The people are very nice and I will love them for ever.
Thank you very much from all of our family to all the staff and management.
Thank you very much from all of our family to all the staff and management.
Very good care home friendly staff, very clean, well trained carers. Great manager.
Very good care home friendly staff, very clean, well trained carers. Great manager.
Since I have joined Albany Lodge I have enjoyed it. I have begun enjoying my life. I will recommend it to my friends and all who visit the lodge.
Since I have joined Albany Lodge I have enjoyed it. I have begun enjoying my life. I will recommend it to my friends and all who visit the lodge.
My sister is well looked after. She is fed and kept clean the room is a nice room but carpet could do with a clean.
My sister is well looked after. She is fed and kept clean the room is a nice room but carpet could do with a clean.
My brother has been here for almost 10 months. During which time we have noticed a good improvement both physically and emotionally. The staff have been very helpful to me and my other brother when we visit and where my brother is concerned they are extremely kind and spend time chatting with him....
My brother has been here for almost 10 months. During which time we have noticed a good improvement both physically and emotionally. The staff have been very helpful to me and my other brother when we visit and where my brother is concerned they are extremely kind and spend time chatting with him. He is now using a Zimmer Frame and walking which is fantastic.
Thank you so much, Albany Lodge, knowing he is looked after and cared for is so comforting.
Members of staff very helpful. Good customer service from reception. The establishment is kept clean. My husband is well looked after and appreciates all the hard work of all the workers, and that put my mind at rest. There could be more activities e.g. Exercise classes or board games. To all...
Members of staff very helpful. Good customer service from reception. The establishment is kept clean. My husband is well looked after and appreciates all the hard work of all the workers, and that put my mind at rest. There could be more activities e.g. Exercise classes or board games. To all members of staff, a personal Thank You for all your hard work.
Basic care is good and the home both clean and tidy. However, the interaction between staff and residents is poor. Those residents who spend all or most days of their time in their rooms are isolated. The manager is rarely seen.
Basic care is good and the home both clean and tidy. However, the interaction between staff and residents is poor. Those residents who spend all or most days of their time in their rooms are isolated. The manager is rarely seen.
Happy with care.
Happy with care.
Staff are always helpful. There is a lot of entertainment and activities. Food is very.
Staff are always helpful. There is a lot of entertainment and activities. Food is very.
Having no previous direct experience of care home living ~ I came here in November 2015 from 2 days in hospital following a collapse at home. Rather than my return to living alone my daughters contacted management of this nursing home who hastily arranged to meet us at the hospital and a 6-week...
Having no previous direct experience of care home living ~ I came here in November 2015 from 2 days in hospital following a collapse at home. Rather than my return to living alone my daughters contacted management of this nursing home who hastily arranged to meet us at the hospital and a 6-week 'respite' at the home followed. It was subsequently extended to ensure care and attention appropriate to my needs and family wishes.
The care home which my dad is in is very helpful. Staff and the room he is in is very tidy and clean. There is a great thing for my dad to do and the food is also great to eat, eg. The activities. My dad is very happy here.
The care home which my dad is in is very helpful. Staff and the room he is in is very tidy and clean. There is a great thing for my dad to do and the food is also great to eat, eg. The activities. My dad is very happy here.
Friendly staff, pleasant accommodation. My father has been happy and well catered for during his stay at Albany Lodge.
Friendly staff, pleasant accommodation. My father has been happy and well catered for during his stay at Albany Lodge.
The staff are very efficient and caring towards the clients, respectful and caring. The building is very secure and it's very clean and safe.
The staff are very efficient and caring towards the clients, respectful and caring. The building is very secure and it's very clean and safe.
The home looks after my nan very well. She enjoys the activities and has created good relationships with the carers.
The home looks after my nan very well. She enjoys the activities and has created good relationships with the carers.
My review; I was pleased with all aspects.
My review; I was pleased with all aspects.
My mum has had good care by caring staff.
My mum has had good care by caring staff.
They do the best job they can with Dad as most of the time he doesn't help.
They do the best job they can with Dad as most of the time he doesn't help.
From my initial search on the internet up until every time that I visit my mother in Albany Lodge, everyone has been consistently kind, caring, patient and professional. My mind is at ease knowing that my mother is being well cared for.
From my initial search on the internet up until every time that I visit my mother in Albany Lodge, everyone has been consistently kind, caring, patient and professional. My mind is at ease knowing that my mother is being well cared for.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 June 2025Requires improvement
- CaringRequires improvement
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (40) & Events (0)
- 24 Sep 2026
Alan Holloway, from Greenview Hall, has completed a 195 mile Coast to Coast hike across England, raising £710 for Surrey Search and Rescue — with Care UK set to match...
- 16 Sep 2026
Care UK is celebrating International Housekeeping Week by recognising the essential contribution housekeeping teams make to everyday life in the homes. Housekeeping teams play an important role in creating welcoming...
- 16 Sep 2026
Care UK colleagues are celebrating after winning two awards at this year’s Hotel Housekeeping Honours Awards ceremony. The awards recognise exceptional standards in housekeeping, highlighting individuals and teams who deliver...
There are no upcoming events for Albany Lodge.
Accreditations
There are no accreditations posted yet for Albany Lodge.
Meet the Team (1)

With 16 years of experience as a Registered Nurse, I have worked in various settings, including hospitals, community health, and social care.
Caring...
With 16 years of experience as a Registered Nurse, I have worked in various settings, including hospitals, community health, and social care.
Caring has always been my passion, and I find joy in making a positive difference in people’s lives. Over the years, I have developed a deep understanding of individual needs, which shapes my approach to care.
As a Home Manager, I focus on providing personalised, person-centred care for our residents. I am dedicated to building strong relationships with staff, families, and stakeholders, as collaboration is essential for delivering exceptional care. Inspiring others and fostering a supportive culture within our team is important to me.
At Albany Lodge, your well-being is our top priority. We invite you to visit and explore our home at any time. Our goal is to create a warm and welcoming environment where you feel valued and respected.We look forward to welcoming you and ensuring your stay with us is fulfilling and enjoyable.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Albany Lodge to verify any information. View our terms and conditions. Albany Lodge has an Enhanced Service -what an Enhanced Service includes.