
Everyone working in the care home has been so kind and understanding to Dad and our familyK P(Daughter of Resident/Service User)

Everyone working in the care home has been so kind and understanding to Dad and our familyK P(Daughter of Resident/Service User)

Happy and safe and we are well looked after.R M(Resident / Service User)

Everyone working in the care home has been so kind and understanding to Dad and our familyK P(Daughter of Resident/Service User)

Everyone working in the care home has been so kind and understanding to Dad and our familyK P(Daughter of Resident/Service User)

Happy and safe and we are well looked after.R M(Resident / Service User)

Berkeley House has been purpose-built to suit the practice of professional care at the same time as allowing its residents to live a satisfying day-to-day lifestyle. All care delivery is person-centred, with a focus on independent living.
Berkeley House offers long and short-term residential care, including dementia, palliative and convalescence.
Situated in Bilton Grange, Berkeley House offers a safe and friendly environment with first class accommodation and a range of facilities. The...
Care Provided by Berkeley House Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 84 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Berkeley House Care Home for full pricing details and T&Cs.
Contact Berkeley House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Amanda Marshall(Interim Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 40+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (84)
Berkeley House Care Home Reviews (96)
Berkeley House Care Home has a Review Score of 9.8 (9.846) out of 10, based on 25 reviews in the last 2 years.
Over all time Berkeley House Care Home has 96 reviews.
All the staff at Berkeley are fantastic and caring. Nothing is too much trouble; they go out of their way to help families. And through the lockdown, they have looked after the residents beyond the call of duty.
We really appreciate you taking the time to leave us such lovely comments. It is always nice to hear from family members feeling like their loved one is cared for and looked after.
Very well cared for in every way. Cleanliness and care are exceptional. Entertainment and activities etc arranged to keep residents happy and occupied and stimulated.
We are very happy to hear you are satisfied with the quality of our care. Thank you for your kind words.
The care my mother has received is superb and has exceeded our expectations.
Thank you for your kind words. We are very happy to hear you are satisfied with the quality of our care.
The latest guidance being applied results in only 3 x 45min visits per day or 1 visit per fortnight (if available via bookings) due to staffing levels and "only 1 screen in the garden"? To visit a 90year old outside in a garden (weather permitting) in the last years of life after 4 months of lockdown where there is no contact (mask/gloves to be worn) and a staff chaperone is punitive.
These measures introduced could have been done 4-6 weeks ago had a home-related or dynamic resident well being/risk assessment analysis been done. The management of risk/benefit has been and continues to be poor.
Thank you for your feedback. We are concerned to hear this. We have genuine regard for all of our residents and their well being. Could you please contact our Feedback Team by emailing feedback@bupa.com or calling 0113 381 6293 so we could discuss this further.
Our mother has been in Berkeley House for over a year now. All the staff are very caring and efficient. She has been very well cared for, kept clean, and well-fed during the lockdown. The boss has done everything possible to keep us in touch. Facetime and phone calls. I can't praise, everyone, enough. Thank you to all.
We really appreciate you taking the time to leave us such lovely comments.
I am very happy with the care and support my mam receives. She is happy and content and looks well looked after. You can always speak to the staff, which I have done throughout lockdown. I'm very sad that I'm unable to visit mam, but knowing she is getting well-looked after makes the situation a lot easier to deal with. All the staff and management are great and do a wonderful job.
Thank you for your understanding during such a difficult time. We appreciate it is very hard not being able to see your loved one for such a long time. Please let us know if there is anything else, we can do to help.
This place is absolutely amazing! Since my grandad came here, they’ve been nothing short of fantastic. They make sure there are multiple activities for him to do and make sure he always participates. Huge thanks for all of their help. 10/10, would recommend!
We are very happy to hear your granddad is enjoying himself with us and thank you for the kind comments.
The care home is very good, as my father needs constant care. Nothing is too much for them.
Thank you for your feedback, we are very glad to hear you are happy with your fathers care.
The team are all lovely and caring. Very helpful. The care home is clean, friendly and welcoming.
I am pleased for my partner. She is well looked after and that's all I want in her life.
Thank you for taking the time to leave your review. We really appreciate the kind words.
Usually, I come during day so don't usually see night staff. But Dad waiting for the doctor. The night staff were very professional, caring and went the extra mile to look after Dad. Also, two of the day staff stayed behind to assist after the shift had ended.
We really appreciate your kind words and thank you for trusting us with your fathers care.
After one week in the home, everything seems OK. Clean, girls all helpful.
Thank you for taking the time to leave such positive comments.
My mum has recently moved to Berkeley House Care Home. No one wants to put their parent in a care home but Berkeley House is amazing, of all the home I viewed it ticked every box. The staff are caring, friendly and professional, not only to my mum but are attentive to me, keeping me informed on all areas of her wellbeing. I am so relieved that my mum is in such a wonderful home and would highly recommend.
Thank you for such lovely feedback. We are very happy to hear that mum is settled and feels like a part of our Berkeley House family.
I had a fantastic time in the care home for my 1 week respite. I was made welcome, well looked after and all the staff could not do enough, nothing was any trouble. It was beyond my expectations and would highly recommend the home.
We are happy to hear you enjoyed your time with us. Thank you for your review, Ron and we hope to see you again soon!
Would recommend!
Thank you for your praise. We really appreciate this feedback.
Very good staff, efficient, clean.
Thank you for your feedback. It is always nice to hear from family members feeling like the care home is up to scratch and can look after their loved one in the way they deserve.
I brought my mum in after she'd been in hospital for some respite and rehabilitation. She was in approximately 4 weeks. I visited most days and was always greeted with smiling faces but most of all the care by all the nurses and management were second to none towards my mum.
Thank you for your kind words and thank you for choosing Berkeley House for your mum's stay. We hope to see you again.
Berkeley House, Hull, has been a lifesaver not only for my mum but for the family too. I would not wish her to be anywhere else. Management, catering, caregivers and activity staff have all been friendly and professional. The care shown is second to none and as mums representative, I have no issues. Any concerns I have highlighted have been dealt with quickly. I whole-heartedly recommend Berkeley House.
Thank you Denise, for such a lovely review. We are very humbled by your kind words. It is always amazing to hear that our resident's families can feel at ease with their loved one in our care. Please let us know if there is anything else we can do to make mums stay as comfortable as possible.
I have found the home very friendly, clean and helpful. Dad has only been here for 2 days but we have found the home extremely pleasant and caring.
Thank you for your kind words. We are very happy to hear you can finally feel at ease with your father in our care. Please let us know if there is anything else we can do to make his stay more comfortable.
My Dad was sent here from hospital for 2 weeks respite. It is absolutely stunning. Rooms are big and clean, staff are very helpful and polite, hopefully, Dad will become permanent.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 September 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 29 July 2026At Berkeley House all the bedrooms are spacious with en-suite facilities. Premium rooms with their own front door and garden area are also available.We welcome residents in need of residential care, including those living with dementia.
News (2) & Events (0)
- 29 Jul 2025
Residents at Berkeley House Bupa Care Home were recently visited by animals from The Purple Pig Company. Activity coordinator at Berkley House, Rachelle Wood, organised the company to visit the...
- 02 Jun 2025
Recently, popular fitness TikTok influencer, Bailey Greetham, visited Hull-based Berkeley House Care Home, to get residents moving. The visit saw residents chatting and laughing with Bailey, before participating in one...
There are no upcoming events for Berkeley House Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Accreditations
There are no accreditations posted yet for Berkeley House Care Home.
Meet the Team (2)

I am local to Berkeley House, just a five-minute walk away. I have a husband, two daughters and four grandchildren. My hobbies are going on holiday, seeing my friends and I am passionate about my eyelashes! I like music, dancing and being happy. My motto is “If you’re happy, I’m happy”.

My career with Bupa began at the beginning of 2021, and I work in the maintenance department. I have nine years’ experience working in the facilities maintenance sector, five years of this was working at one of the top performing academies in the UK. I am now bringing my multi-trade skills to the care home sector to expand my knowledge, as well as supporting the residents as much as I can. I enjoy my role because every day is different. There are always new challenges and rewards, along with plenty of laughs and smiles. My main hobbies are spending time with my family and going abroad with my partner.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Berkeley House Care Home to verify any information. View our terms and conditions. Berkeley House Care Home has an Enhanced Service -more info.