Berkeley House Care Home

We cannot speak more highly of the care and attention our mum receives. She is so happy and loves the daily activities. Berkeley House Care Home is absolutely spotless and the staff are amazing. My brother and sister both live away so find the social media page very informative and feel connected. It keeps them in touch with the activities that Mum and the other residents do-keep up the good work!

They carry out great activities with the residents of the home to make sure they are entertained as much as possible. Well done to all involved.

Food is excellent and the home is always clean.

My mother has been a resident at Berkeley House for 2 years. Her care has been exemplary and has given me complete peace of mind. I cannot express how much I appreciate the kindness and care given by the staff. Both to my mother but also to myself and my late father. He passed recently safe in the knowledge that his wife could not have been in a better place than Berkeley House.

Staff friendly and helpful.

Very satisfied with the way my wife has been accepted on the Queen's ward. She's struggling making friends with residents, but it's early days yet. We use the small tv room a lot but find if two families are in at the same time and the small sofa requires some attention i.e. cushions missing. We have also experienced many clothes go missing, but overall, very satisfied with the house, staff and management.

My brother has been in Berkeley House for two months, and in that time, he has got the sparkle back in his eyes and loves all the activities and interaction. Staff are very friendly, caring and professional. Room and corridors are spotless. My first impression was this looks and feels like a hotel.

It is impossible to find any fault with the home. From day one, my mum has felt integrated into things and done stimulating and enjoyable activities. The photos on Facebook have been very helpful to us, seeing her clearly enjoying herself. The staff have been so helpful, in so many ways. They are all so committed to the elderly residents in their care. Thank you to all.

His t-shirt was extremely dirty, but maybe he'd declined to have a fresh one. Overall, a very good impression of Berkeley.

The care and attention my 100-year-old dad received whilst at Berkeley House was of the highest standard. He felt safe and well looked after, and all the staff were cheery and friendly in what was a very busy environment. Thank you all - I would not hesitate in recommending this care home.

My mother has improved enormously since entering the home due to the care received.

Mum has only been in Berkeley for a short time but has settled in well and appears to be quite happy.

I have always been happy with the staff and service provided.

I have never had any experience of a care home before my parent was taken to Berkeley House for respite. We could not visit for quite a while because of Covid. When I did visit I got a very pleasant surprise. All the staff were very happy and so willing to help in any way. Nothing has been any trouble for anyone. Thank you so much for everyone's help over the last few months. I will be eternally grateful for making my parent feel actually at home.

The home is welcoming, very well laid out and looks very homely. My dad is encouraged to join in activities as he found it hard to settle at first. They help him feel safe and meet his care needs. I know we made the right choice 100%.

We weren't disappointed. My mother has settled in with no problems at all. Updates are given regularly.

My mum is now a permanent resident at Berkeley Care Home after being there for respite care earlier in the year. I was so relieved that because she now requires permanent care, Berkley House came up as one of the alternatives. Wonderful caring staff provide the best care you could hope for in a clean friendly and pleasant environment. All you could wish for, for your elderly relative.

A lovely care home and the staff are extremely helpful and friendly. It's nice to see my dad smiling again and that is all due to the care home and the amazing care they give. They always keep me informed of his progress and changes and I am so glad we have found such a lovely place for my dad to stay.

I cannot speak too highly for my husband's care he always seemed happy which is what I always wanted for him. They really seemed to care for him and put themselves out for him, they also said he was no trouble that was his nature. I loved him very much and was so happy with his care. I would recommend Berkeley House to anyone. I have told my family if I end up in a home that is where I want to go. I have always been satisfied with my husband's care.

Mum has lived at Berkeley for just over a year. It's a great worry making a decision like this about a family member. It's important. I have to say, the staff at Berkeley made the change from Mum living at home on her own, to being amongst, initially strangers, a relatively easy process. Whatever happens, we are always kept informed and I never feel a nuisance asking questions. The staff are lovely and truly care about the residents, with all their little foibles. I feel Mum is happy and safe and really appreciate all the staff have done for us all.