






Reuben Manor provides residential, dementia and short-stay care for up to 83 residents in a modern, purpose-built home on the edge of Yarm in Stockton-on-Tees.
Opened in 2009 and named in honour of the founder’s father, the home was designed to offer a safe, welcoming environment with a personal touch. It’s located close to local shops, cafés and green spaces, offering a quiet yet well-connected setting.
The home is spread over three...
Care Provided by Reuben Manor
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 83 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Reuben Manor for full pricing details and T&Cs.
Contact Reuben Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- MHA
- Voluntary / Not for Profit Owned
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (83)
- Single Rooms with ensuite Wet Room (83)
Parking
- Parking available in the grounds.
Reuben Manor Reviews (107)
Reuben Manor has a Review Score of 9.8 (9.781) out of 10, based on 33 reviews in the last 2 years.
Over all time Reuben Manor has 107 reviews.
Having been here for about a year, I was made to feel very welcome. The staff are polite, friendly and caring. I enjoy the activities which are regular and frequent and they have evolved to include my favorites and suggestions. The Chaplin is approachable, supportive and attentive whenever I felt the need. I'd appreciate more variety in the deserts, to include lighter options.
Excellent service and care. Highly recommend.
During this time, she received support, friendship, kindness and professionalism from all members of staff.
This was key to her recovery, and as a family, we appreciate all the support the team at Reuben Manor gave to us.
I would highly recommend this care home for your loved ones.
Thank you for your comments, I will pass these on to all the team.
We visit with my uncle every Sunday and have always found every member of staff we have come into contact with, to be extremely pleasant and helpful. Reuben Manor is a lovely building, the lounges and bedrooms are welcoming, very well set out and kept to the highest of standards. There is a comprehensive activities programme provided, catering for a wide range of interests. There are many outstanding features in Reuben Manor - staff coming top of the list!
Thank you for your review. I will share this with the staff team.
Reuben Manor is the best care home I have actively visited in our area. In recent years two family members have been residents in two local care homes and I can say that this one is by far superior. The staff are very professional. I am aware there are daily activities available to the residents. Also, the surroundings are really nice and this is also a contributing factor to making residents stay more enjoyable.
Thank you for your comments. I will pass these on to the team.
The staff here are really friendly helpful and caring. Everywhere is clean and tidy, my mam always looks smart and well looked after. Activities are well-planned and fun. The building is well-maintained and decorated to a high standard.
Thank you for your comments. I will pass them on to the team.
Reuben Manor was the only home we would have considered given the outstanding care our mother received here. Not only is the home warm, welcoming, and immaculate but the care our sister receives is second to none. The staff are attentive and caring, going above and beyond to make sure our sister is well looked after, safe, and comfortable, which in turn allows us to relax and have peace of mind. From the activities that are offered, to the supporting staff such as the cleaners, laundry, kitchen, and admin team, we are beyond happy with the provision. Particular mention to the carers is important, as our sister has settled more than we could have imagined or hoped for. Reuben Manor has turned what was an impossibly challenging and upsetting situation into a wholly positive experience for which our family is incredibly grateful.
Thank you for your comments. I will pass them on to the team.
My mum is in her 90s and extremely poorly, but on her good days she really enjoys the fabulous environment and the broad range of activities that the staff organise.
Reuben Manor is like a luxury hotel and I don't think you could find more caring staff.
Thank you for your comments. I will pass these on to the team.
The care is exemplary, the staff are wonderful and ready to engage with the residents to allow people to make their own decisions. Food is excellent with requests catered for when able.
When my father-in-law (who was also a resident at Reuben Manor) passed away, the care and support they gave to us as a family was fantastic, allowing him to pass in comfort with people who cared and loved him around him. We really couldn't praise them enough. I have recommended it to others a couple of times and their relatives are also happy.
Thank you for your comments. I will pass these on to the team.
We are very pleased with the care my brother is receiving, Reuban Manor is always clean and tidy and the staff are very friendly and efficient. It was pleasing to see the recent redecorating and replacement carpets work has been completed and looking good.
Thank you for your comments. I will pass these on to the team.
Panto was brilliantly enjoyed by all.
Thank you for your comments. I will pass these on to the team.
Some staff tend to adjust heater temperatures or/and open windows without asking or to suit their requirements rather than residents.
The staff said to a resident in the crowded dining room 'You are being offensive' This had improved since I arrived.
Beds are not made and similar day-to-day rooms are not checked.
Care by staff for a resident in serious condition or end of life is excellent.
Thank you for your feedback and confirming that our care staff for a resident in serious condition or end of life is excellent. I will pick up your other points with our team.
Reuben Maynor is a lovely sister home, Careers are amazing with my grandma, cleaners do a lovely job, activities coordinators are good at what they do, and the staff are really polite. My Grandma is well looked after.
Thank you for your comments; I will pass them on to the team.
It is always very emotional having to put a parent into care when they are no longer safe in their home. However, I am truly grateful to the staff - management, carers, cleaners, chefs and the ground staff - for the care and compassion they show every single day. My dad has settled in very quickly because of that compassion. Activities that he enjoys such as singing are always offered to him. Never underestimate the value of your role as carers - it is such an important one - and one carried out with such kindness, attention and compassion. Thank you all!
Thank you for your kind comments, I will pass these on to the team.
Reuben Manor is a safe, warm, well-equipped home with some excellent caring staff. The rooms are nice, although could do with new carpets. The bathrooms could also do with updating if I'm being critical. There are lovely gardens and communal areas and everything is kept very clean. Residents and relatives are treated with dignity and respect. There is a friendly, cosy atmosphere and I feel my mum is safe and well looked after here. Any issues we have had have usually been dealt with quickly. The only negative can be the food, which is nice but nothing special, which we were expecting for the price my mum pays. Overall we are very happy.
I’m a volunteer with WAG and Company North East Friendship Dogs, I’ve been visiting an elderly lady here for a number of weeks with my Sproodle dog Lily. I’m retired now but my previous occupation was a Registered Nurse in Mental Health. We love visiting here, the staff are always very welcoming, friendly and caring. The nursing home is beautiful and my client seems to have settled in very well and the care she receives is compassionate and of a very high standard.
Thank you very much for your kind words. We pride ourselves in ensuring that we are always following our values at Reuben Manor by respecting, nurturing, and inspiring our residents and staff. I will share your feedback with the staff team.
Each time we have visited the home is warm and very clean and tidy. s a result we are very happy with his situation.
Thank you for your kind comments. I will pass them on to the team.
For the short time I've visited this care home, I've found the management and staff very welcoming and friendly. The home is beautiful, very clean and has very high standards. My mum loves the staff, who can't do enough for her, so I'm hoping she will settle in. Thank you so much for everything you've done for her so far. Me and the rest of the family appreciate all the hard work you all do. Thank you so much.
Thank you for your comments, I will pass them on to all staff.
Superb facility! Can't speak highly enough of the care the staff provide. Everyone is so friendly, willing to help in any way they can. Personalised service and always available to answer questions where they can. This secure and safe environment provides peace of mind to us as relatives, knowing that our loved ones are cared for in a professional and sympathetic manner.
Thank you for your kind comments, I will share them with the team.
I had a very happy stay in Reuben Manor. The staff were pleasant and helpful, always looking after me very well. On the whole, I enjoyed the food, which was varied and tasty.
Thank you for your review. We are pleased you enjoyed your stay and will share this with the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 December 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (4) & Events (0)
- 30 Jan 2025
There’s nothing like MHA at Christmas. Our care homes, retirement living schemes, and communities are filled with tinsel, Christmas trees, and lights - a burst of light in the gloom...
- 30 Jan 2025
Working in social care is not for the faint hearted. Long hours, challenging circumstances and dealing with vulnerable individuals would put plenty of people off. Despite all this, 19-year-old Olivia...
- 30 Jan 2025
A 24-year-old care assistant working at MHA Heather Grange care home has been recognised for her tremendous work ethic and attitude and has been awarded the home's employee of the...
There are no upcoming events for Reuben Manor.
Accreditations
There are no accreditations posted yet for Reuben Manor.
Meet the Team (1)

Euan Bell is the registered manager at Reuben Manor.
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