






Reuben Manor provides residential, dementia and short-stay care for up to 83 residents in a modern, purpose-built home on the edge of Yarm in Stockton-on-Tees.
Opened in 2009 and named in honour of the founder’s father, the home was designed to offer a safe, welcoming environment with a personal touch. It’s located close to local shops, cafés and green spaces, offering a quiet yet well-connected setting.
The home is spread over three...
Care Provided by Reuben Manor
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 83 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Reuben Manor for full pricing details and T&Cs.
Contact Reuben Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- MHA
- Voluntary / Not for Profit Owned
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (83)
- Single Rooms with ensuite Wet Room (83)
Parking
- Parking available in the grounds.
Reuben Manor Reviews (107)
Reuben Manor has a Review Score of 9.8 (9.781) out of 10, based on 33 reviews in the last 2 years.
Over all time Reuben Manor has 107 reviews.
Visited my sister three times this month as she has transferred from another care home thankfully. She has settled in very well and we have seen a great improvement in her well-being.
The building, gardens, bedrooms and common rooms are of a very high standard.Staff are very pleasant, and tactile with residents and treat them with respect. Above all, they are professional, approachable and very friendly (humourous too).
I am happy to visit my sister here knowing she is also happy to be in your care.
May you keep the professional standard you have set as excellent. Thank you.
Thank you for your comments. I will share with the team.
My father came to Rueben Manor after a long period in hospital. Despite suffering with vascular dementia he was moved onto residential as the experienced, caring staff recognised he needed a lot of stimulus. He was encouraged to do his poetry readings for staff and residents, which he loved. The activities programme is exceptional, as is the use of families, to keep loved ones in touch with their families. Rueben Manor is always spotlessly clean and residents are treated with dignity and respect. I would wholeheartedly recommend this outstanding care home.
Thank you for your kind comments. I will pass this on to the team.
All of the staff and carers are very friendly, caring and helpful. I live quite a long distance from the care home and am pleased that I am kept informed of my father's general condition and health. Reuben Manor is a very attractive home with comfortable communal areas and the garden areas are pretty and well maintained with outside seating places. My father says he is very happy and settled at Reuben Manor. I could not ask for more.
They both have different care needs, so it was a difficult time.
Thank you for your comments; I will pass them on to the team.
My auntie likes to choose her meals each day from the menu and if she doesn't like what is offered staff always offer her something different. She even has snacks in between meals to help with her weight gain.
The home is very clean and tidy. I have noticed how quickly her clothes are washed dried and returned back to her all nicely ironed.
The management are always friendly and willing to listen to any concerns.
Overall my family are over the moon with how happy and well-looked after my auntie is. Keep up the good work I know how hard you all work but you all just keep smiling. God bless you all
I think all the staff are brilliant. They treat me like mother hen. The food is always tasty. The building is spotless and you couldn't fault it. Staff are always friendly and keep our spirits up. Always plenty to do from singing to quizzes. I like to knit and do jigsaws. I wouldn't want to live anywhere else.
My mum has settled very well into Reuben Manor Care Home. She is very happy here and has made a lot of new friends and thoroughly enjoys the company. The staff are kind and caring in particular the Deputy Manager who is excellent, very focused and involved in the care aspect and well being of my mum and all the residents that I have observed. The home is beautiful and well maintained throughout. Thank you so much to all the staff.
Thank you for your kind words. I will share your feedback with the team.
I have been so impressed with the high quality of care that Reuben Manor has provided for my mum. The home has such a warm, bright and welcoming feel. I cannot speak highly enough of all the staff, they have provided loving care, help and support not only to mum but to myself over the past 3 years. Thank you and keep up the good work.
Thank you for your kind words. I will pass them on to the team.
Due to covid restrictions, we are unable to visit mum as often as we would like to. Therefore our judgment of no standard of care mum receives is limited. However, we do have concerns over mums basic care needs being met. Examples are: fingernails left unclean, teeth left in overnight, sore on her arm that staff didn't notice, and mum kept in isolation and not tested for covid daily.
Thank you for sharing your concerns with us about your experience at our home. We would very much like the opportunity to meet with you to discuss your concerns in more detail, please could you contact us if you would like this to be arranged?
The care and dedication my mom received whilst in Reuben Manor care home was outstanding. Sadly my mom passed away peacefully in the home in February 2022. The commitment of the staff whilst my mom was very poorly went beyond just care. I will always be grateful for the help and attention to detail she was shown whilst in Reuben Manor. Thank you once again.
Thank you for your kind words; I will pass them on to the team.
Continued and sincere thanks to all of the staff at Reuben Manor.
Thank you for your comments, I will pass on your kind words to the team.
Keep up the good work everyone!
Thank you for your comments. Our chef is currently devising a new menu, however, she is going to speak to your sister today to discuss the options that are always available if she would like something different to the day's menu.
When it became apparent that Mum needed additional care, Reuben Manor was the first home that we viewed. It was obvious, immediately, that there was no need to look any further. Beautifully furnished and decorated with excellent facilities. It has such a happy, calming ambience. Varied, interesting activities are planned for the residents which promote their individual interests and a varied, delicious menu. The staff are extremely professional, kind, caring and provide amazing care to Mum, who initially, enjoyed a couple of weeks of respite care and as a consequence decided that she was happy to make Reuben Manor her home. Mum has now been a resident for almost four years and has met many lovely residents. She absolutely loves her room, which she decided to part furnish with treasured, personal memories. Knowing that Mum is happy and well cared for is so reassuring. A huge thanks to all of the dedicated team who go above and beyond.
Thank you for your kind words. I am delighted that you are so pleased with all we do.
After an unimaginably difficult 18 months, I cannot thank the staff enough for the kindness and care that they have shown mum. They have been her family whilst we have been unable to be there in person. Mum so appreciates you all and, therefore, so do I.
Thank you for your kind comments. I will share your review with the staff team as these words make the staff feel valued.
My Mam was recently a resident in Reuben Manor. The care she received was exceptional. All staff members, carers, reception, laundry and management were wonderful and as a family, we felt that our treasured Mam was in the best place possible. We could not fault the care given and would highly recommend Reuben Manor, what a wonderful place, thank you for everything.
Thank you for your kind words. We are delighted that you are happy with the care we give.
They are doing their best regarding visits in these uncertain times.
Thank you for your feedback we will continue to do our very best.
Having lived most of her life in Eaglescliffe, Reuben Manor was the perfect place for Mum to move into last year when she finally needed full-time care and it's really close for family visits which is important, especially for my Dad. Since she moved in, she has had the best care that we could wish for. The staff are all, without exception, professional and genuinely caring and I never worry about how she is being looked after. The manager and her team keep in touch if Mum needs anything or if she isn't well. This is so important, especially at the moment with not being able to visit due to Covid-19. Mum is very happy and settled, she loves the staff, they really look after her and they all seem to laugh a lot which is lovely. Her room is always clean and the laundry is done really quickly. She can't praise the food and chefs enough and the residents' activities are thoughtfully planned. My family are extremely grateful to everyone working there, they do a fantastic job in a very caring way!
I am really pleased with the care that my dad gets from all the staff at Reuben Manor, from the carers to the manger - it is fantastic. Especially with COVID, I have been kept informed about how my dad is doing and had regular video chat calls and I feel they are doing everything to keep him safe. My dad is always praising the staff on how much they do for him he is really happy there.
Thank you for your review, I will ensure the staff receive your feedback.
I am so, so, impressed with the overall service this care home has to offer. One of the more quality standard care homes in Stockton. The decor is absolutely exceptional, too. We all want the best quality for our relatives and friends as they get older. 20 out of 5. Haha. Other care home managers in their care homes need to take note. It's refreshing that my friend who moved here tells me that he likes it here, as the other residential care homes he stayed in previously were too scruffy and were in noisy roads, but this care home is in a more peaceful area of Stockton, so it's more relaxing for him. He said he wants to stay here for the rest of his life.
Thank you for taking the time to review our home; we all appreciate your kind words.
I visited Dad today. The home had thought of everything to keep everyone safe. The Care Assistant took charge of the situation and still created a relaxed, warm and friendly atmosphere. Dad is so well cared for as an individual and talks highly of everything. We love what you do here, especially at this time. Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 December 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (4) & Events (0)
- 30 Jan 2025
There’s nothing like MHA at Christmas. Our care homes, retirement living schemes, and communities are filled with tinsel, Christmas trees, and lights - a burst of light in the gloom...
- 30 Jan 2025
Working in social care is not for the faint hearted. Long hours, challenging circumstances and dealing with vulnerable individuals would put plenty of people off. Despite all this, 19-year-old Olivia...
- 30 Jan 2025
A 24-year-old care assistant working at MHA Heather Grange care home has been recognised for her tremendous work ethic and attitude and has been awarded the home's employee of the...
There are no upcoming events for Reuben Manor.
Accreditations
There are no accreditations posted yet for Reuben Manor.
Meet the Team (1)

Euan Bell is the registered manager at Reuben Manor.
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