
The way they have all taken the time to get to know Dad to help him settle in has been wonderfulGeorgina(Daughter of Resident/Service User)

So much care and friendship were shown to her over the years and also to us whenever we visitedJacqui G(Daughter of Resident/Service User)

The staff are happy, attentive, friendly and truly know their residentsLIsa C(Power of Attorney of Resident/Service User)

The way they have all taken the time to get to know Dad to help him settle in has been wonderfulGeorgina(Daughter of Resident/Service User)

So much care and friendship were shown to her over the years and also to us whenever we visitedJacqui G(Daughter of Resident/Service User)

The staff are happy, attentive, friendly and truly know their residentsLIsa C(Power of Attorney of Resident/Service User)

Barchester Rothsay Grange Care Home, situated in Andover, delivers skilled and loving care to its residents who are frail and/or living with dementia plus 24-hour nursing care, alongside expert care for people living with dementia in their Memory Lane Community.
The team of highly qualified and attentive staff focus on individual needs of residents with a tailored care plan for each person. Dedication can be seen across the board - in...
Care Provided by Barchester Rothsay Grange Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Rothsay Grange Care Home for full pricing details and T&Cs.
Contact Barchester Rothsay Grange Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Jane Edwards (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 45+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
Parking
- Free parking on site
Barchester Rothsay Grange Care Home Reviews (95)
Barchester Rothsay Grange Care Home has a Review Score of 9.8 (9.783) out of 10, based on 20 reviews in the last 2 years.
Over all time Barchester Rothsay Grange Care Home has 95 reviews.
A happy and welcoming home where residents are treated as individuals and with care and respect. Staff are accessible and responded well to initial concerns. Lots of activities for the residents to enjoy. Lovely social spaces and café enjoyed by residents and visitors alike.
Thank you for your kind review. We now have our new coffee machine installed in the Cafe for all to enjoy!
The food and drink is excellent but we wish it could be hotter. As to activities we are limited on account of my wife's advanced disability
Overall my wife is in safe hands and we can only say "Thank you".
We will discuss the point raised regarding food temperature with our Chef's and aim for that to improve.
The food varies in quality, suppers - sandwiches are not good. When I requested toast + butter the other day the butter tasted like margarine.
There are not enough carers and it would be good to have some consistency to help build trust and familiarity. No cleaners at the weekend does not seem adequate. Cleaning has improved this week.
I am disappointed to hear that you find quality varies in the food provided and we will follow up your comments with our Chefs.
At Barchester, we are using the DICE tool across our homes which ensures the needs of residents are seen...
all of his family from across the UK, had a very enjoyable and rewarding day. Thanks to the care home staff who decorated one of the lounges for my fathers birthday and provided a well appreciated lunch, drinks and a wonderful birthday cake. This was finished off with singing and dancing in the afternoon.
Thank you so much for your lovely review. We are so glad that we were able to offer support, and be able to accommodate your parents to keep them together, as they have been for the last 75 years! It was a privilege to offer 100th birthday celebrations for your Father, and to get to meet the generations of the family.
All the staff were friendly and caring and looked after Mum very well. The room was spacious and clean and we were able to visit and sit in the lovely garden. The choice of food was good and provided gluten free options. Would recommend and use again.
Thank you for choosing Rothsay Grange for Mum's respite break. It was lovely to meet her and the family. We do hope to see you all again.
Mum became a resident of Rothsay Grange in Jan 2026 after a lengthy hospital stay. She was understandably anxious, but by day two it was as though she'd always lived there. She settled in quickly, made friends almost immediately, and the staff have been so kind, caring and supportive. Mum often tells us how much she loves living here, and we have peace of mind knowing she is safe, happy and well looked after. The home itself is beautiful. From the moment you walk into reception, it feels more like a five-star hotel than a care home. The lounge is a lovely place to enjoy a cup of tea and a slice of cake with Mum, and she especially enjoys the hair salon onsite. Her room is modern, spacious and beautifully furnished, with plenty of storage. The dining room is impressive, and the food is exceptional. On her birthday, the staff sang Happy Birthday and surprised her with a cream cake, making Mum feel truly special. We honestly couldn't ask for a better place for Mum to call home.
We are happy that Mum has settled in to Rothsay, and now calls it home.
In January we had to air ambulance my Father from back to the UK. Rothsay Grange exceeded helpfulness in allowing admission in the early hours of the morning and made every effort to make him welcome and comfortable. In the three weeks he was there the staff all made great efforts to get to know my Father and cater for all his needs which were complex. In the time there my Father enjoyed many meals and was very happy. The environment is very welcoming and all the staff are friendly and kind.
Sadly in his last week he was very ill and it became clear it was an end of life care situation. Everyone at the home was amazingly supportive and aided us in giving him a quiet and restful time with no pain. I could not have wished for a better place for him to be and it was lovey that I was able to be with him. The help and advice from the staff preparing me for making all the arrangements could not have been more helpful. Thank you to everyone
Thank you for your lovely review. It was our pleasure in supporting your Father and family during his time here at Rothsay Grange.
Dad has settled here really well. I'm happy that he is well looked after, he says he couldn't wish for better. I have peace of mind that he is happy and safe. The staff are excellent and always very welcoming when I visit.
Thank you for your kind words. We are so glad to hear how well your dad has settled in and it is our pleasure to care for such a kind gentleman. I will pass your feedback on to the rest of the team.
I am happy that my brother is being well cared for. The staff are very approachable and polite. My brother is treated with dignity. I cannot fault the facilities. The nurses show patience & kindness.
Thank you for your lovely feedback and I will ensure to pass these comments onto the team.
Activities to keep the residents occupied
Mum likes the sweet trolly that comes round
Dear Paul, Thank you so much for your very kind review. We are so glad your mum is enjoying the activities, especially the sweet trolley! All departments work very hard to keep the homes environment clean and well maintained and I will ensure to feed this back to the team
Excellent care, very empathetic & understanding. Provide excellent care for my mum.
Thank you very much for your kind words. We always aim to do better.
I am very pleased with the progress of my husband health and friend presentation very nice home, clean and comfortable.
Thank you very much for your kind words. We always aim to do better.
Bedrooms are large and comfortable. The separate lounges are modern and decorated and furnished in warm colours.
Residents are treated and cared for but think more staff is needed on the first floor to care for all their needs. At certain times
there doesn't seem to be enough staff to help with the number of residents.
Thank you for your feedback. We are pleased to hear your positive comments about our facilities, the welcoming atmosphere, and the kindness of our staff. Your feedback is valuable and will be shared with the team to ensure we continue to provide the highest standard of care and support for our residents.
We are extremely grateful to all the staff from the carers, kitchen and housekeeping for making my mother's stay so comfortable. Mum was very happy here and we were all treated like family. We became on first-name terms with some of the carers and it was always a pleasure to see them. The meals were excellent and the room was left spotless. It was like living in a five-star hotel. We would be happy to recommend Rothsay Grange Care Home to anybody looking for either respite or long-term residential care.
Thank you so much for your lovely feedback - it really means a lot to us. We're so glad you had a positive experience, and it's always a pleasure to know our efforts make a difference.
Knowing my mother is safe & comfortable and well cared for is peace of mind for me.
They reassured me that all my mother's needs were not a problem.
My mother has settled in very well and pleased with the home.
I enjoy visiting the Rothsay Grange as it is very welcoming.
So pleased we found the home.
Staff so friendly, helpful and obviously very caring.
A Care Home to which I would happily admit any relative should such become a necessity.
Dear Roland, thank you so much for taking the time to leave such a wonderful review! Your kind words serve as a great testament to the hard work and dedication of our team. Your recommendation means the world to us and we will pass your lovely comments on to our team.
My husband has only been in Barchester Rothsay Grange Care Home since August 12th 2024 so it's early days but I felt the manager and staff were very welcoming. They are very helpful and 'smiley' which helps me enjoy my visits because it can be a bit daunting for relatives. I know Rothsay Grange because my mother was a resident 10 or more years ago and that is why it was an easy choice.
We really appreciate you taking the time to leave your review. It is our pleasure caring for your relative. We are so proud of our team, they work so hard and Thank you for choosing our home second time.
My experience of Rothsay Grange has always been positive. The staff are very helpful and informative. My daughter has been looked after extremely well.
Your review made our day, Ann. We've passed your comments on to our team so they can enjoy the good vibes too. Comments like yours make our work worthwhile. We love that you enjoy our care. We value our families' and friends' feedback for helping us to keep improving our care.
My uncle was admitted in July and was made to feel very welcome. We were all very impressed with the facilities and cleanliness of Rothsay Grange. Thank you so much for looking after him in his last days, it is very much appreciated, you have a great team.
We really appreciate you taking the time to leave your review. It was our pleasure caring for your uncle. We are so proud of our team, they work so hard. Thank you for choosing Rothsay Grange Care Home!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 October 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (90) & Events (6)
- 23 Jul 2026
Our residents recently enjoyed a delightful trip to Dobbies Garden Centre, where they spent the day exploring the wide variety of plants, flowers, and seasonal displays. The visit provided a...
- 23 Jul 2026
There was plenty of laughter, smiles, and a little friendly competition as our residents, their families, and staff enjoyed an afternoon of garden lawn bowls in our courtyard. Everyone got...
- 23 Jul 2026
Local community residents recently enjoyed a vibrant and engaging evening when they attended a fascinating presentation at Rothsay Grange exploring the influence of colour, personality, and style by Kate Jones,...
- 23 Jul 2026Organiser: Barchester Rothsay Grange Care Home
- 31 Jul 2026Organiser: Barchester Rothsay Grange Care Home
- 03 Aug 2026Organiser: Barchester Rothsay Grange Care Home
Awards / Recognitions (75)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Rothsay Grange Care Home.
Meet the Team (12)

After nearly 30 years of nursing within the NHS, I stepped into Care Services in 2018 and have never looked back. Since then, I’ve had the privilege of serving as a Clinical Lead, Clinical Deputy Manager, and Clinical Home Manager. I’m now delighted to be joining Barchester as the General Manager at Rothsay Grange.
As a lifelong history enthusiast, I’ve always been drawn to working with older generations. Listening to their stories — experiences that feel historical to me, yet have shaped their lives and futures — is one of the greatest joys of my work.
Outside of work, I spend my time with my husband, daughter, and our much-loved collection of rescue dogs. I’m an avid reader, walker, traveller, and unapologetic lover of chocolate.

I am delighted to have joined the team here at Rothsay as Deputy Manager. I am a trained Registered Nurse and have been working in the UK since 2012 with nearly all of that time spent in geriatric care. I started off working in Surrey before moving to the Andover area 7 years ago. Like many, I came to this area of care through experiences within my own extended family and I am looking forward to bringing my experience and passion to the role here at Rothsay.

I've worked at Rothsay Grange for 12 years, starting as an activities coordinator before being promoted to the administration role in January 2018. I really enjoy the variety that the part brings daily, and meeting all potential relatives and residents.

Emma is delighted to be joining the Barchester team, covering maternity leave as an Admin Assistant. Emma enjoys welcoming our residents, friends and families and supporting the team in the reception area.

Libin joined Rothsay Grange in February 2024, where he has brought a wealth of experience to his role as nurse unit manager for the second floor.

Naina joined Rothsay Grange in 2018, originally as a night nurse. Then Naina wanted more challenges within her nursing role and joined the day nurses as a nurse manager managing the ground floor.

I am very pleased to bring my 30-plus years of experience in the management of kitchen operations and food preparation to Rothsay Grange.
In my career, I have developed catering for staff restaurants, conferences and events, and I love to be able to bring this experience and innovative menus to our residents, including creating themed daily menus and cakes for every special occasion
I am passionate about working with fresh produce, creating innovative dishes and promoting healthy eating.
If there is something you would like to see on our menu, please just ask.

Leah is one of our activities' co-ordinator. Leah and Irene work 7 days a week to ensure the residents enjoy a fulfilled and content life, they organise a varied activities programme including entertainments, events and trips out of the home.
Our passion is delivering good quality activities to our residents who live with us here at Rothsay Grange

Irene is one of our activities' co-ordinator. Irene and Leah work 7 days a week to ensure the residents enjoy a fulfilled and content life, they organise a varied activities programme including entertainments, events and trips out of the home. Our passion is delivering good quality activities to our residents who live with us here at Rothsay Grange.

I have worked at Rothsay Grange for 8 years and in this time progressed from care assistant to senior carer. I love my job, especially working within a great team and supporting all of our residents. My favourite part of the day is meal times. Mealtimes are a big part of the day, and it is so important for our residents to have a great dining experience and socialise with others. When I am not at work, I like to attend Church and spend time with friends for a bit of retail therapy!

I work as a senior care assistant at Rothsay Grange, where I have been part of the team for the past two years. Although my role focuses on senior care, my true passion lies in supporting residents to experience meaningful life enrichment, helping them to engage in activities and ensuring they find purpose and enjoyment every day. I love my job as it brings me happiness to create value in people's lives and to see them feel happy and fulfilled.

Bev joined the team in early 2024 and welcomes our families and visitors at weekends. Bev loves to be part of our community and support the team.
Frequently Asked Questions about Barchester Rothsay Grange Care Home
What types of Care is Barchester Rothsay Grange Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Barchester Rothsay Grange Care Home have?
There are 66 Single Rooms.
What are the Facilities & Services at Barchester Rothsay Grange Care Home?
Own Furniture if required, Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Barchester Rothsay Grange Care Home to the centre of Andover?
2.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Rothsay Grange Care Home to verify any information. View our terms and conditions. Barchester Rothsay Grange Care Home has an Enhanced Service -more info.