
The way they have all taken the time to get to know Dad to help him settle in has been wonderfulGeorgina(Daughter of Resident/Service User)

So much care and friendship were shown to her over the years and also to us whenever we visitedJacqui G(Daughter of Resident/Service User)

The staff are happy, attentive, friendly and truly know their residentsLIsa C(Power of Attorney of Resident/Service User)

The way they have all taken the time to get to know Dad to help him settle in has been wonderfulGeorgina(Daughter of Resident/Service User)

So much care and friendship were shown to her over the years and also to us whenever we visitedJacqui G(Daughter of Resident/Service User)

The staff are happy, attentive, friendly and truly know their residentsLIsa C(Power of Attorney of Resident/Service User)

Barchester Rothsay Grange Care Home, situated in Andover, delivers skilled and loving care to its residents who are frail and/or living with dementia plus 24-hour nursing care, alongside expert care for people living with dementia in their Memory Lane Community.
The team of highly qualified and attentive staff focus on individual needs of residents with a tailored care plan for each person. Dedication can be seen across the board - in...
Care Provided by Barchester Rothsay Grange Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Rothsay Grange Care Home for full pricing details and T&Cs.
Contact Barchester Rothsay Grange Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Jane Edwards (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 45+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
Parking
- Free parking on site
Barchester Rothsay Grange Care Home Reviews (95)
Barchester Rothsay Grange Care Home has a Review Score of 9.8 (9.783) out of 10, based on 20 reviews in the last 2 years.
Over all time Barchester Rothsay Grange Care Home has 95 reviews.
My husband was resident in Rothsay Grange for a short period, from beginning of July until 22nd August when he passed away. During that time, I have only praise for all the staff, my husband's care was excellent. There is a warmth at Rothsay, a real family atmosphere and I am so grateful for the love and kindness shown to myself during a more difficult time. I have no hesitation in recommending Rothsay Grange.
Thank you for your kind words. It was a pleasure to have your husband here even for the short period of time, it was also nice to get to know your family and friends. Wishing you and your loved ones all the best.
My wife has been a Memory Lane resident since July 2018. The kindness and care she has received has been excellent and made me realise that Rothsay Grange is the right place for her. I see how caring and friendly everyone is every day during my daily visits. With activities and/or entertainment every day, it's more like a holiday camp! My wife recently celebrated her 60th birthday and the care home allowed me to hold a large scale party on the premises. Excellent! Everybody and everything is excellent.
Thank you for your review. We really appreciate any feedback about our home, especially when it is this good. We thoroughly enjoyed your wife's birthday party, and now we can't wait for her 70th! I'm glad that your family and friends felt welcome here also. Kind regards, Emily.
All the staff are always friendly, polite and helpful.
Thank you for your review, our care teams work hard to make sure everyone is receiving the best possible care which person-centred to them. We would like to thank you for your continued support.
I felt that their care was genuine.
The bedroom was a good size, had a view over the garden area and bathroom/shower facilities were ensuite, modern and excellent.
Thank you, Peter, for your kind review. We so much enjoyed having your wife here with us, she was a joy to care for and we are so grateful to have been able to help you both have some peace of mind and comfort at difficult times. Your wife is missed here, and we keep you and your family in our thoughts. Kindest regards, Emily
As soon as you enter Rothsay Grange you can tell it is a happy place to be in, either residing or working and this comes from the top. From the first day we made enquiries into my father entering the care of Rothsay Grange, we have experienced friendly and helpful staff who have gone out of their way to make his transition as pleasant as possible. It is not easy to move into care, especially when before you had an unhappy experience, but the staff have given us all the help possible, to make my father as settled and safe as possible. Thank you.
Thank you for such a wonderful review about our home. We understand how difficult it is to move a loved one into care and we want to make the experience as easy and settling as possible even more so when someone has had a bad experience.
Rooms are light, bright and a good size with ensuites.
Memory Lane provided lovely links with the pas and little touches like photos on doors helped people feel at home.
Thank you so much, Angela, for a lovely review, this really means so much to our teams at Rothsay Grange. We all work hard to make moving a loved one into care an enjoyable experience.
Leaving the mother who we love in a nursing home because she has dementia is like leaving a small child in boarding school. Will she be happy? cared for? well fed? make friends? sleep at night? The answer to all these questions is yes if she is going to Rothsay Grange. From the beginning of her stay, my mother was clearly in expert, loving hands. All staff understood the dementia, treating her gently and with respect. They knew her needs and met them. And she had some fun. We will always be grateful to them.
Dear Janet, Thank you for your wonderful review. It was a great pleasure in caring for your Mother, and we all enjoyed meeting and getting to know her wonderful family. She will surely be missed here at Rothsay Grange.
From the very first moment I walked into Rothsay, I knew we had made the right decision to place our mum here. Rothsay has not failed to impress from that day to this. The levels of care, the food, facilities and the wonderful staff that work in memory lane, they made mum's move and settling in very easy for her. Mum has, without a doubt, been happier at Rothsay and I think this is largely due to the fact that your wonderful staff have settled her beautifully.
Thank you so much for your very kind review. It's been such a pleasure to care for your mum, and we're glad that we have been able to enhance her life here with us. Kind regards
My grandmother came to live here from another home after she was no longer happy there and they couldn't manage her dementia. The staff here were so helpful and couldn't do enough for us when we visited to have a look around. My grandmother was happy and content, well cared for and always looked smart. The carers and nurses cared for her with so much compassion - we couldn't ask for anything more! Her room and all other areas were always clean and she always enjoyed the entertainment she managed to attend. Sadly my grandmother passed away recently but the kindness and sympathy expressed to us by the home was a great comfort and we are so relieved to know that she passed away while in competent and caring hands. I really could not express how delighted my family and I are with the treatment my grandmother and ourselves, received from the home. Amazing people and a lovely home to be in!
Dear Emily, Thank you for such a lovely review. Your grandmother was a delight to care for, she always put a smile on many of the carers and visitors faces. She will surely be missed here at Rothsay Grange.
From the first time we visited, there was a lovely feeling about this home and a home is what it felt like. The room was lovely, clean, well decorated and spacious. The staff were both caring and polite. There was plenty of room to move about with lovely touches placed strategically around the hallways. Thank you for looking after mum from the time she was there.
Dear Mike, Thank you for your kind review. We all work extremely hard at Rothsay Grange to ensure the home feels that it has a home from home atmosphere for all residents and visitors. We really enjoyed having your Mum stay with us for the time she was here.
Even though my mother doesn't appreciate it I know that she is receiving the best of care here. The staff are just amazing and very friendly. I would like to say a big thank you to them all.
Thank you Paul for your review. Its lovely to hear that our care teams are doing a fantastic job with your Mother. We will look forward to seeing you and your wife at Rothsay Grange again soon.
The care here is very good, all the staff are friendly and helpful. Well done.
Thank you for your kind words, here at Rothsay Grange our teams work endlessly to give dedicated care to all residents making sure they live a fulfilled life.
All of the staff are very kind.
May I take this opportunity to thank you for leaving a very nice review about our fabulous staff, I will pass on your comments to the team, which will be greatly received. Kindest regards Berni.
My husband spent nine nights at Rothsay Grange as a respite resident. I cannot speak too highly of all the staff. Before he went for his break we were visited at home and we were asked all about his likes and dislikes. When I took him he was obviously apprehensive but the staff were so warm and friendly. The food was excellent and if he wanted something outside of meal times he could ask. He has Parkinson’s and Lewy bodies dementia so doesn’t sleep much but the staff took it all in there stride. I wouldn’t hesitate to take him again. Obviously, it is a big decision choosing a Care home but Rothsay Grange from the moment you walk in makes you feel welcome, good food, no nasty smells, good activities, first class staff.
May I take this opportunity to thank you for taking the time for your kind review. It really means a great deal to our dedicated staff, when they hear that the work they do is being acknowledged. We strive to deliver the best care throughout our homes and into all our team members that...
My mum was due to go in for a week of respite 22/04/2018, on the 20/04/208 mum had a fall in her bedroom, she was taken to hospital with a cut and bruising to the left side of her head, after an x-ray and loads of tests she was told she had a water infection and was dehydrated, mum was given antibiotics and said she would need looking after for the next 48 hours. I made a call late in the afternoon to Rothsay Grange to ask them if mum could come in that evening? (2 days earlier than the booked time). They called me back within a few minutes to yes to bring mum in. Mum was there for 9 days and had excellent care in all aspects of her stay and is now looking forward to her next stay of respite. Thank you, Rothsay Grange.
Thank you for leaving a lovely review for Rothsay Grange, we try to support and assist all families as quickly as possible, and offer excellent care and continuing support to the family, I am delighted that your Mum will be coming back to Rothsay, I will pass on your comments to our valued staff and team members.
Thank you
Mum was admitted for palliative care for the last few days of her life. These last few days of her life she was cared for and treated with dignity and respect.
Dear Keith, thank you for taking the time to write a lovely review, during a very sad time. We truly value your review and will pass on your kind words to the staff, if you ever need any support in the future please do not hesitate to contact us. All the very best to you Keith.
I am very impressed with the clean and roomy living area on Memory Lane. The staff in all areas, whether carers, kitchen, cleaning or nursing, are kind and respectful. The atmosphere on Memory Lane is peaceful but happy and the carers make every effort to keep clients as comfortable and engaged as possible. Thank you.
Dear Sally
I would like to take this opportunity to thank you for your kind words, regarding our Memory Lane team and whole home team. Your kind words mean a lot to our staff and I will have great pleasure in passing on your comments to the team. Thank you once again for taking the time to write your review.
I was a resident of Rothsay Care Home for four weeks in January and February 2018. I thoroughly enjoyed my stay. The staff are well trained and take pleasure in looking after the residents. My wife and sons and other members of the family and friends who visited me on their numerous occasions could see I was enjoying being a resident at Rothsay Grange and well looked after.
Dear John
I would like to take this opportunity to thank you for your kind words following your stay at Rothsay Grange, we are delighted to hear that you felt you were well cared for and enjoyed your time with us. I will pass your comments on to our staff as they will be delighted with your comments. Thank you for taking the time to write this review, it means a lot to our team.
So good to see my aunt happily ensconced in a cheerful private room where she is obviously being cared for by friendly professional staff.
I was welcomed personally by reception staff and shown to my aunt's room, despite arriving at lunchtime (this didn't seem to be a problem) her lunch was appetising and delivered with care as were her drugs. A lovely environment.
Dear Rosslyn Thank you very much for your lovely comments, we are very pleased with the standard of care and service you received, we strive for excellence in our care and service to all that enter our home. We hope your kind comments assist other people looking for a good care provider in the future. All the best to you
Every thing so far highly satisfactory.
Thank you for taking the time to review Rothsay Grange, we are pleased you feel that everything is highly satisfactory.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 October 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (90) & Events (6)
- 23 Jul 2026
Our residents recently enjoyed a delightful trip to Dobbies Garden Centre, where they spent the day exploring the wide variety of plants, flowers, and seasonal displays. The visit provided a...
- 23 Jul 2026
There was plenty of laughter, smiles, and a little friendly competition as our residents, their families, and staff enjoyed an afternoon of garden lawn bowls in our courtyard. Everyone got...
- 23 Jul 2026
Local community residents recently enjoyed a vibrant and engaging evening when they attended a fascinating presentation at Rothsay Grange exploring the influence of colour, personality, and style by Kate Jones,...
- 23 Jul 2026Organiser: Barchester Rothsay Grange Care Home
- 31 Jul 2026Organiser: Barchester Rothsay Grange Care Home
- 03 Aug 2026Organiser: Barchester Rothsay Grange Care Home
Awards / Recognitions (75)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Rothsay Grange Care Home.
Meet the Team (12)

After nearly 30 years of nursing within the NHS, I stepped into Care Services in 2018 and have never looked back. Since then, I’ve had the privilege of serving as a Clinical Lead, Clinical Deputy Manager, and Clinical Home Manager. I’m now delighted to be joining Barchester as the General Manager at Rothsay Grange.
As a lifelong history enthusiast, I’ve always been drawn to working with older generations. Listening to their stories — experiences that feel historical to me, yet have shaped their lives and futures — is one of the greatest joys of my work.
Outside of work, I spend my time with my husband, daughter, and our much-loved collection of rescue dogs. I’m an avid reader, walker, traveller, and unapologetic lover of chocolate.

I am delighted to have joined the team here at Rothsay as Deputy Manager. I am a trained Registered Nurse and have been working in the UK since 2012 with nearly all of that time spent in geriatric care. I started off working in Surrey before moving to the Andover area 7 years ago. Like many, I came to this area of care through experiences within my own extended family and I am looking forward to bringing my experience and passion to the role here at Rothsay.

I've worked at Rothsay Grange for 12 years, starting as an activities coordinator before being promoted to the administration role in January 2018. I really enjoy the variety that the part brings daily, and meeting all potential relatives and residents.

Emma is delighted to be joining the Barchester team, covering maternity leave as an Admin Assistant. Emma enjoys welcoming our residents, friends and families and supporting the team in the reception area.

Libin joined Rothsay Grange in February 2024, where he has brought a wealth of experience to his role as nurse unit manager for the second floor.

Naina joined Rothsay Grange in 2018, originally as a night nurse. Then Naina wanted more challenges within her nursing role and joined the day nurses as a nurse manager managing the ground floor.

I am very pleased to bring my 30-plus years of experience in the management of kitchen operations and food preparation to Rothsay Grange.
In my career, I have developed catering for staff restaurants, conferences and events, and I love to be able to bring this experience and innovative menus to our residents, including creating themed daily menus and cakes for every special occasion
I am passionate about working with fresh produce, creating innovative dishes and promoting healthy eating.
If there is something you would like to see on our menu, please just ask.

Leah is one of our activities' co-ordinator. Leah and Irene work 7 days a week to ensure the residents enjoy a fulfilled and content life, they organise a varied activities programme including entertainments, events and trips out of the home.
Our passion is delivering good quality activities to our residents who live with us here at Rothsay Grange

Irene is one of our activities' co-ordinator. Irene and Leah work 7 days a week to ensure the residents enjoy a fulfilled and content life, they organise a varied activities programme including entertainments, events and trips out of the home. Our passion is delivering good quality activities to our residents who live with us here at Rothsay Grange.

I have worked at Rothsay Grange for 8 years and in this time progressed from care assistant to senior carer. I love my job, especially working within a great team and supporting all of our residents. My favourite part of the day is meal times. Mealtimes are a big part of the day, and it is so important for our residents to have a great dining experience and socialise with others. When I am not at work, I like to attend Church and spend time with friends for a bit of retail therapy!

I work as a senior care assistant at Rothsay Grange, where I have been part of the team for the past two years. Although my role focuses on senior care, my true passion lies in supporting residents to experience meaningful life enrichment, helping them to engage in activities and ensuring they find purpose and enjoyment every day. I love my job as it brings me happiness to create value in people's lives and to see them feel happy and fulfilled.

Bev joined the team in early 2024 and welcomes our families and visitors at weekends. Bev loves to be part of our community and support the team.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Rothsay Grange Care Home to verify any information. View our terms and conditions. Barchester Rothsay Grange Care Home has an Enhanced Service -more info.