Barchester Rothsay Grange Care Home

Very good respite care stay. Expensive but the facilities are very good.

My husband was resident in Rothsay Grange for a short period, from beginning of July until 22nd August when he passed away. During that time, I have only praise for all the staff, my husband's care was excellent. There is a warmth at Rothsay, a real family atmosphere and I am so grateful for the love and kindness shown to myself during a more difficult time. I have no hesitation in recommending Rothsay Grange.

My wife has been a Memory Lane resident since July 2018. The kindness and care she has received has been excellent and made me realise that Rothsay Grange is the right place for her. I see how caring and friendly everyone is every day during my daily visits. With activities and/or entertainment every day, it's more like a holiday camp! My wife recently celebrated her 60th birthday and the care home allowed me to hold a large scale party on the premises. Excellent! Everybody and everything is excellent.

All the staff are always friendly, polite and helpful.

The bedroom was a good size, had a view over the garden area and bathroom/shower facilities were ensuite, modern and excellent.

As soon as you enter Rothsay Grange you can tell it is a happy place to be in, either residing or working and this comes from the top. From the first day we made enquiries into my father entering the care of Rothsay Grange, we have experienced friendly and helpful staff who have gone out of their way to make his transition as pleasant as possible. It is not easy to move into care, especially when before you had an unhappy experience, but the staff have given us all the help possible, to make my father as settled and safe as possible. Thank you.

Memory Lane provided lovely links with the pas and little touches like photos on doors helped people feel at home.

Leaving the mother who we love in a nursing home because she has dementia is like leaving a small child in boarding school. Will she be happy? cared for? well fed? make friends? sleep at night? The answer to all these questions is yes if she is going to Rothsay Grange. From the beginning of her stay, my mother was clearly in expert, loving hands. All staff understood the dementia, treating her gently and with respect. They knew her needs and met them. And she had some fun. We will always be grateful to them.

From the very first moment I walked into Rothsay, I knew we had made the right decision to place our mum here. Rothsay has not failed to impress from that day to this. The levels of care, the food, facilities and the wonderful staff that work in memory lane, they made mum's move and settling in very easy for her. Mum has, without a doubt, been happier at Rothsay and I think this is largely due to the fact that your wonderful staff have settled her beautifully.

My grandmother came to live here from another home after she was no longer happy there and they couldn't manage her dementia. The staff here were so helpful and couldn't do enough for us when we visited to have a look around. My grandmother was happy and content, well cared for and always looked smart. The carers and nurses cared for her with so much compassion - we couldn't ask for anything more! Her room and all other areas were always clean and she always enjoyed the entertainment she managed to attend. Sadly my grandmother passed away recently but the kindness and sympathy expressed to us by the home was a great comfort and we are so relieved to know that she passed away while in competent and caring hands. I really could not express how delighted my family and I are with the treatment my grandmother and ourselves, received from the home. Amazing people and a lovely home to be in!

From the first time we visited, there was a lovely feeling about this home and a home is what it felt like. The room was lovely, clean, well decorated and spacious. The staff were both caring and polite. There was plenty of room to move about with lovely touches placed strategically around the hallways. Thank you for looking after mum from the time she was there.

Even though my mother doesn't appreciate it I know that she is receiving the best of care here. The staff are just amazing and very friendly. I would like to say a big thank you to them all.

The care here is very good, all the staff are friendly and helpful. Well done.

All of the staff are very kind.

My husband spent nine nights at Rothsay Grange as a respite resident. I cannot speak too highly of all the staff. Before he went for his break we were visited at home and we were asked all about his likes and dislikes. When I took him he was obviously apprehensive but the staff were so warm and friendly. The food was excellent and if he wanted something outside of meal times he could ask. He has Parkinson’s and Lewy bodies dementia so doesn’t sleep much but the staff took it all in there stride. I wouldn’t hesitate to take him again. Obviously, it is a big decision choosing a Care home but Rothsay Grange from the moment you walk in makes you feel welcome, good food, no nasty smells, good activities, first class staff.

My mum was due to go in for a week of respite 22/04/2018, on the 20/04/208 mum had a fall in her bedroom, she was taken to hospital with a cut and bruising to the left side of her head, after an x-ray and loads of tests she was told she had a water infection and was dehydrated, mum was given antibiotics and said she would need looking after for the next 48 hours. I made a call late in the afternoon to Rothsay Grange to ask them if mum could come in that evening? (2 days earlier than the booked time). They called me back within a few minutes to yes to bring mum in. Mum was there for 9 days and had excellent care in all aspects of her stay and is now looking forward to her next stay of respite. Thank you, Rothsay Grange.

Mum was admitted for palliative care for the last few days of her life. These last few days of her life she was cared for and treated with dignity and respect.

I am very impressed with the clean and roomy living area on Memory Lane. The staff in all areas, whether carers, kitchen, cleaning or nursing, are kind and respectful. The atmosphere on Memory Lane is peaceful but happy and the carers make every effort to keep clients as comfortable and engaged as possible. Thank you.

I was a resident of Rothsay Care Home for four weeks in January and February 2018. I thoroughly enjoyed my stay. The staff are well trained and take pleasure in looking after the residents. My wife and sons and other members of the family and friends who visited me on their numerous occasions could see I was enjoying being a resident at Rothsay Grange and well looked after.

I was welcomed personally by reception staff and shown to my aunt's room, despite arriving at lunchtime (this didn't seem to be a problem) her lunch was appetising and delivered with care as were her drugs. A lovely environment.