
The way they have all taken the time to get to know Dad to help him settle in has been wonderfulGeorgina(Daughter of Resident/Service User)

So much care and friendship were shown to her over the years and also to us whenever we visitedJacqui G(Daughter of Resident/Service User)

The staff are happy, attentive, friendly and truly know their residentsLIsa C(Power of Attorney of Resident/Service User)

The way they have all taken the time to get to know Dad to help him settle in has been wonderfulGeorgina(Daughter of Resident/Service User)

So much care and friendship were shown to her over the years and also to us whenever we visitedJacqui G(Daughter of Resident/Service User)

The staff are happy, attentive, friendly and truly know their residentsLIsa C(Power of Attorney of Resident/Service User)

Barchester Rothsay Grange Care Home, situated in Andover, delivers skilled and loving care to its residents who are frail and/or living with dementia plus 24-hour nursing care, alongside expert care for people living with dementia in their Memory Lane Community.
The team of highly qualified and attentive staff focus on individual needs of residents with a tailored care plan for each person. Dedication can be seen across the board - in...
Care Provided by Barchester Rothsay Grange Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Rothsay Grange Care Home for full pricing details and T&Cs.
Contact Barchester Rothsay Grange Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Jane Edwards (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 45+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
Parking
- Free parking on site
Barchester Rothsay Grange Care Home Reviews (95)
Barchester Rothsay Grange Care Home has a Review Score of 9.8 (9.783) out of 10, based on 20 reviews in the last 2 years.
Over all time Barchester Rothsay Grange Care Home has 95 reviews.
Food standard is disappointing.
Cleanliness of cutlery and plates sometimes poor. I suppose the dishwasher is being overloaded.
Thank you for your feedback. I will pass on your feedback to the rightful departments so we can rectify. We are glad you feel the care is good and you have confidence in the care teams.
I've always found the carers very kind and caring. Everyone is clean and tidy and no smells.
Thank you for taking the time to review the home, we really appreciate your feedback. Please feel free to join us for one of our manager's surgery's where you can discuss any queries you may have, you can find dates and times in the home.
My father has vascular dementia and is now living at Rothsay Grange Care Home because my mother isn't strong enough to look after him 24 hours a day. He is receiving very good care and all the staff are very friendly and always telephone my mum id dad has been unwell or had to have a doctor visit. The facilities are very good and the rooms are clean and comfortable. I would recommend Rothsay Grange Care Home.
Thank you for your review and comments, we are glad that you feel the home is comfortable for your Father and is receiving good care from our care teams. We like to keep families informed of any changes to their loved ones regularly and to keep a good rapport with relatives.
Thank you once again.
One on one care very good. My son and I stayed for dinner 18/12/17. The food was good and service excellent. For those who wish to take part, there was an event/entertainment each afternoon/evening.
Thank you for your comments and rating. We always like to make sure the relatives feel welcome and a part of their loved one's home.
Very friendly atmosphere, spotless, efficient. Pleasant surroundings, gardens.
Thank you for your kind comments and review.
My mother, who suffered from dementia, lived at Rothsay Grange Care Home for just over a year. It took her a while to get used to things and staffing early on was a bit unstable, but after a while, she settled in and under the expert, warm and sympathetic care she received - started to blossom! The stability of staffing steadily improved and this meant she was nearly always attended by carers and nurses who knew her well and were able to interpret the little signals she gave to convey her feelings and wishes. My sister and I were impressed by the culture of care. We also found that the food was good and the physical environment well cared for. There were activities, including Music Therapy, which my mother (even with her limited participation) was able to enjoy and she was always well-dressed and looked nice. She died peacefully at Rothsay Grange, having lived there for a year and two months, and the staff helped us as well as her through that final stage in a wonderful way. We are very grateful.
Thank you so much for taking the time to write a review. We really appreciate the warm feedback and are so glad that you feel your mother was well cared for. We all feel the loss of your mother here in the home, and she will be sadly missed. It's so nice to hear that you particularly...
Any concerns regarding mum going into permanent care have completely evaporated! It is wonderful to see how happy mum is and how well she is being cared for. Our gratitude goes to all the staff involved in taking care of her.
Thank you very much for your kind comments on Rothsay Grange.
I would like to say of you are unable to care for your old people, please do not criticise those who are prepared to give their lives to do so. Thank you all carers at Rothsay.
Thank you very much for your kind comments and it our pleasure to look after your loved one.
All the daytime staff are excellent. I was particularly appreciative of the way the care home facilitated my travel to my son's wedding.
Thank you Hilary for the kind words and it was our pleasure to enable you to attend your son's wedding
Management, nurses, carers, catering and laundry staff.
They also liaise with our GP, McMillan and provide her with services as required.
The place is welcoming, well maintained and the food is excellent.
The home is also secure and after a problem with a CQC inspection, the admin have taken steps to rectify problems within the report.
My mother is a fiercely independent woman and we were worried about how at 95 she would settle to care home life. Thanks to the amazing staff she is now settling well and feeling The Rothsay is her home. She is encouraged to still be as independent as possible whilst a close eye is kept on her health and welfare. We feel she is in a very safe caring environment.
The care home my father is a resident in is always clean. The staff are very pleasant, caring and polite. They deal with my father with dignity. The food always looks appetising and generous in helpings.
I have seen many nursing homes both professionally and as a relative and the Rothsay Grange is one of the very best.
Great cheerful, polite caring staff. Wonderfully appointed surroundings. Good food served in dining rooms which are clean and airy. Whole building immaculate and well lit.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 October 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (90) & Events (6)
- 23 Jul 2026
Our residents recently enjoyed a delightful trip to Dobbies Garden Centre, where they spent the day exploring the wide variety of plants, flowers, and seasonal displays. The visit provided a...
- 23 Jul 2026
There was plenty of laughter, smiles, and a little friendly competition as our residents, their families, and staff enjoyed an afternoon of garden lawn bowls in our courtyard. Everyone got...
- 23 Jul 2026
Local community residents recently enjoyed a vibrant and engaging evening when they attended a fascinating presentation at Rothsay Grange exploring the influence of colour, personality, and style by Kate Jones,...
- 23 Jul 2026Organiser: Barchester Rothsay Grange Care Home
- 31 Jul 2026Organiser: Barchester Rothsay Grange Care Home
- 03 Aug 2026Organiser: Barchester Rothsay Grange Care Home
Awards / Recognitions (75)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Rothsay Grange Care Home.
Meet the Team (12)

After nearly 30 years of nursing within the NHS, I stepped into Care Services in 2018 and have never looked back. Since then, I’ve had the privilege of serving as a Clinical Lead, Clinical Deputy Manager, and Clinical Home Manager. I’m now delighted to be joining Barchester as the General Manager at Rothsay Grange.
As a lifelong history enthusiast, I’ve always been drawn to working with older generations. Listening to their stories — experiences that feel historical to me, yet have shaped their lives and futures — is one of the greatest joys of my work.
Outside of work, I spend my time with my husband, daughter, and our much-loved collection of rescue dogs. I’m an avid reader, walker, traveller, and unapologetic lover of chocolate.

I am delighted to have joined the team here at Rothsay as Deputy Manager. I am a trained Registered Nurse and have been working in the UK since 2012 with nearly all of that time spent in geriatric care. I started off working in Surrey before moving to the Andover area 7 years ago. Like many, I came to this area of care through experiences within my own extended family and I am looking forward to bringing my experience and passion to the role here at Rothsay.

I've worked at Rothsay Grange for 12 years, starting as an activities coordinator before being promoted to the administration role in January 2018. I really enjoy the variety that the part brings daily, and meeting all potential relatives and residents.

Emma is delighted to be joining the Barchester team, covering maternity leave as an Admin Assistant. Emma enjoys welcoming our residents, friends and families and supporting the team in the reception area.

Libin joined Rothsay Grange in February 2024, where he has brought a wealth of experience to his role as nurse unit manager for the second floor.

Naina joined Rothsay Grange in 2018, originally as a night nurse. Then Naina wanted more challenges within her nursing role and joined the day nurses as a nurse manager managing the ground floor.

I am very pleased to bring my 30-plus years of experience in the management of kitchen operations and food preparation to Rothsay Grange.
In my career, I have developed catering for staff restaurants, conferences and events, and I love to be able to bring this experience and innovative menus to our residents, including creating themed daily menus and cakes for every special occasion
I am passionate about working with fresh produce, creating innovative dishes and promoting healthy eating.
If there is something you would like to see on our menu, please just ask.

Leah is one of our activities' co-ordinator. Leah and Irene work 7 days a week to ensure the residents enjoy a fulfilled and content life, they organise a varied activities programme including entertainments, events and trips out of the home.
Our passion is delivering good quality activities to our residents who live with us here at Rothsay Grange

Irene is one of our activities' co-ordinator. Irene and Leah work 7 days a week to ensure the residents enjoy a fulfilled and content life, they organise a varied activities programme including entertainments, events and trips out of the home. Our passion is delivering good quality activities to our residents who live with us here at Rothsay Grange.

I have worked at Rothsay Grange for 8 years and in this time progressed from care assistant to senior carer. I love my job, especially working within a great team and supporting all of our residents. My favourite part of the day is meal times. Mealtimes are a big part of the day, and it is so important for our residents to have a great dining experience and socialise with others. When I am not at work, I like to attend Church and spend time with friends for a bit of retail therapy!

I work as a senior care assistant at Rothsay Grange, where I have been part of the team for the past two years. Although my role focuses on senior care, my true passion lies in supporting residents to experience meaningful life enrichment, helping them to engage in activities and ensuring they find purpose and enjoyment every day. I love my job as it brings me happiness to create value in people's lives and to see them feel happy and fulfilled.

Bev joined the team in early 2024 and welcomes our families and visitors at weekends. Bev loves to be part of our community and support the team.
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