
The way they have all taken the time to get to know Dad to help him settle in has been wonderfulGeorgina(Daughter of Resident/Service User)

So much care and friendship were shown to her over the years and also to us whenever we visitedJacqui G(Daughter of Resident/Service User)

The staff are happy, attentive, friendly and truly know their residentsLIsa C(Power of Attorney of Resident/Service User)

The way they have all taken the time to get to know Dad to help him settle in has been wonderfulGeorgina(Daughter of Resident/Service User)

So much care and friendship were shown to her over the years and also to us whenever we visitedJacqui G(Daughter of Resident/Service User)

The staff are happy, attentive, friendly and truly know their residentsLIsa C(Power of Attorney of Resident/Service User)

Barchester Rothsay Grange Care Home, situated in Andover, delivers skilled and loving care to its residents who are frail and/or living with dementia plus 24-hour nursing care, alongside expert care for people living with dementia in their Memory Lane Community.
The team of highly qualified and attentive staff focus on individual needs of residents with a tailored care plan for each person. Dedication can be seen across the board - in...
Care Provided by Barchester Rothsay Grange Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Rothsay Grange Care Home for full pricing details and T&Cs.
Contact Barchester Rothsay Grange Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Jane Edwards (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 45+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
Parking
- Free parking on site
Barchester Rothsay Grange Care Home Reviews (95)
Barchester Rothsay Grange Care Home has a Review Score of 9.8 (9.783) out of 10, based on 20 reviews in the last 2 years.
Over all time Barchester Rothsay Grange Care Home has 95 reviews.
My mother lived at Rothsay Grange for the last five years of her sweet life. In all that time, she was genuinely looked after well and cared for. The Care staff made friends with her and us, bothering to find out about her life and loves so that they could chat to her about things that were familiar to her. There hasn’t been a single incident over the last five years that have made any of the family question the care, nursing or any other arrangements, even at the height of the pandemic restrictions. There have been some great moments - arriving for a visit to find an alpaca in the lounge room was definitely one, and enjoying live music whilst Mum shouted for quiet will stay with me for years! The administrative staff have been a point of contact, information points, helpful and supportive in all aspects of managing Mum’s place and are very knowledgeable regarding the care system, payments and etc. We have no regrets about placing Mum in the care of Rothsay Grange.
Thank you so so much for such a kind review. We loved caring for your mother during her later years, and we certainly will miss her and all of the family. Many thanks.
A well-run set-up. Plenty of staff.
Thank you so much for your kind review; we really enjoyed having you stay with us. If at any time in the future you need assistance, we would love to see you again. Kind regards.
My brother has been here for about three and a half years and loves it. His room is delightful and all the staff are very kind and caring. THey seem to have coped so well during this Covid outbreak.
Thank you for your kind review. We enjoy looking after your brother here at Rothsay Grange.
My first experience of being a patient for respite in a care home. Rothsay Grange has superseded all that I had desired. I have spent eleven days here with the most uplifting staff. Very impressed with the continuity of cleanliness throughout each day. Owing to leg ulcers I've experienced a number of nurses during the past sixteen years, however, none has compared to the one treating me here, she has been exceptionally gentle. A variety of excellently cooked food. I shall leave here well and truly satisfied with the love and care shown to me and will not hesitate in coming back for further stays in the future. Money well spent!
Thank you for your wonderful review. It was our pleasure to meet you and a privilege to care for you. We do miss your dancing and hope to see you back with us soon.
Rothsay Grange gave the impression of being an extremely well-run home. The staff were polite, caring and attentive. My friend looked well cared for and comfortable. Her hair looked tidy, and her fingernails were maintained. Her bed looked pristine. There was no smell of urine in the home.
Thank you for your very kind review. We work as a team here at Rothsay making sure all our residents are cared for with the utmost care and respect, taking into account their individual needs.
I find everyone quite helpful. Staff always doing a good job to the best of their ability. I'm quite happy here.
Thank you so much for this fantastic review, it's great to hear you are happy here at Rothsay Grange and you feel the staff are always doing a good job. Thank you again.
Very nice care home. Everyone of the staff are very pleasant and always willing to help.
Thank you for such a lovely and kind review. We are extremely happy to hear you find the care home very nice and the teams are always pleasant and willing to help.
Find staff friendly and helpful.
Thank you for your wonderful review. We are extremely happy to see that you are very satisfied with the overall home. Thank you again.
My mother has settled in well and is enjoying herself and making friends. The staff are very helpful and friendly and you feel you can relax as your relative is in good hands. Thank you for everything.
Thank you for your kind review. We are extremely glad you feel your Mother has settled in well, and you can relax knowing your loved one is in good hands.
Rothsay is clean, bright, very friendly and has a lovely homely feel.
Highly recommend.
Thank you so much for your kind review. We love having your Dad here and getting to know both him and you has been a pleasure. We are glad that you're pleased with everything here and that you feel happy to have chosen our home for Dad to move to.
Due to Covid I have not actually been inside the property but visiting the 'pod room' has been helpful. Staff are very supportive.
Kind regards, Emily
I had a recent Skype call with my husband and the carer was so proactive and would engage with myself and my husband all through the call. It was so rewarding to see my husband engaging with us both in his own way.
I have been so pleased by the care both my dad and my late mum received here. Despite lockdown, and losing our mum during this time, we still felt completely reassured that Dad was in the right place. The staff are all lovely and very helpful.
Thank you for your support it is greatly received. We are so happy that you are glad Dad remains with us and that despite lockdown feel Dad is in the right place. All the staff really think highly of your Dad and were saddened deeply when Mum passed away. We hope that once the country is free of COVID that we can welcome you back into the home once again.
We have found Rothsay Grange to be a caring, friendly and welcoming home for Dad and previously Mum. It means a lot to know that they have received, and continue to receive, great care.
Thank you for your kind words. It means a lot to the team that you think so highly of us. It is an absolute pleasure to look after your dad and previously mum. We do hope that once lockdown restrictions ease we can welcome you back into the home.
I am completely happy with the way my wife is cared for.
She wants for nothing which puts my mind at rest.
Dear John, thank you for your very lovely review. We consider you and your lovely wife part of our happy family here at Rothsay and glad to hear that you feel the same way. We look forward to welcoming you back in properly as soon as the COVID-19 restrictions allow.
Mum has been at Rothsay Grange Care Home for nearly two years and care there has been very good. The staff are always friendly and helpful and they really do look after mum. Mum enjoys it there too and she always has something good to say about the carers. She has her "favourites" too, who she often talks about when I speak to her. During the COVID pandemic, Rothsay Grange have been excellent in their care and support of residents and their families as well.
Thank you so much for your lovely review! We are so glad to hear that mum is still happy living with us here at Rothsay Grange. We also really appreciate your patience with us during these unprecedented times and despite remaining COVID-19 free throughout have needed to adhere to the restrictions...
My husband received exemplary care during his stay at Rothsay Grange Care Home. He was not always the easiest of residents but was always treated with care and kindness. I was always kept updated if his condition deteriorated and his care plan was regularly reviewed with myself. The Manager's door was always open, if I had any concerns, no matter how small. I could relax knowing he was in safe and caring hands.
Once Covid-19 restrictions have lifted, please don't be a stranger, we would love to see you again.
I am so pleased that my mother and I selected Barchester Rothsay Grange. I cannot fault anything from the environment and quality of food through to the quality of staff and management. I have 100% faith in the team and the care of my mother. They, and the home as a whole, are a huge credit to your business.
Thank you so much for your kind words about our service. At Rothsay Grange, we strive to give high-quality person-centred care to all of those in our service. It is our absolute pleasure to care for your mother and we hope you both have many more happy years here with us.
Staff very kind and caring. My sister loves the singing.
Thank you so much for your kind words. We do our best to ensure all residents and visitors feel the care and compassion our staff possess. We're glad to hear your sister loves the singing, we will make sure she gets to experience as many of the singing events as possible! Kind regards, Emily.
Very good respite care stay. Expensive but the facilities are very good.
Thank you for your review, we are glad you felt your loved one's respite stay was good. We enjoyed having your loved one stay with us for a short time.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 October 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (90) & Events (6)
- 23 Jul 2026
Our residents recently enjoyed a delightful trip to Dobbies Garden Centre, where they spent the day exploring the wide variety of plants, flowers, and seasonal displays. The visit provided a...
- 23 Jul 2026
There was plenty of laughter, smiles, and a little friendly competition as our residents, their families, and staff enjoyed an afternoon of garden lawn bowls in our courtyard. Everyone got...
- 23 Jul 2026
Local community residents recently enjoyed a vibrant and engaging evening when they attended a fascinating presentation at Rothsay Grange exploring the influence of colour, personality, and style by Kate Jones,...
- 23 Jul 2026Organiser: Barchester Rothsay Grange Care Home
- 31 Jul 2026Organiser: Barchester Rothsay Grange Care Home
- 03 Aug 2026Organiser: Barchester Rothsay Grange Care Home
Awards / Recognitions (75)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Rothsay Grange Care Home.
Meet the Team (12)

After nearly 30 years of nursing within the NHS, I stepped into Care Services in 2018 and have never looked back. Since then, I’ve had the privilege of serving as a Clinical Lead, Clinical Deputy Manager, and Clinical Home Manager. I’m now delighted to be joining Barchester as the General Manager at Rothsay Grange.
As a lifelong history enthusiast, I’ve always been drawn to working with older generations. Listening to their stories — experiences that feel historical to me, yet have shaped their lives and futures — is one of the greatest joys of my work.
Outside of work, I spend my time with my husband, daughter, and our much-loved collection of rescue dogs. I’m an avid reader, walker, traveller, and unapologetic lover of chocolate.

I am delighted to have joined the team here at Rothsay as Deputy Manager. I am a trained Registered Nurse and have been working in the UK since 2012 with nearly all of that time spent in geriatric care. I started off working in Surrey before moving to the Andover area 7 years ago. Like many, I came to this area of care through experiences within my own extended family and I am looking forward to bringing my experience and passion to the role here at Rothsay.

I've worked at Rothsay Grange for 12 years, starting as an activities coordinator before being promoted to the administration role in January 2018. I really enjoy the variety that the part brings daily, and meeting all potential relatives and residents.

Emma is delighted to be joining the Barchester team, covering maternity leave as an Admin Assistant. Emma enjoys welcoming our residents, friends and families and supporting the team in the reception area.

Libin joined Rothsay Grange in February 2024, where he has brought a wealth of experience to his role as nurse unit manager for the second floor.

Naina joined Rothsay Grange in 2018, originally as a night nurse. Then Naina wanted more challenges within her nursing role and joined the day nurses as a nurse manager managing the ground floor.

I am very pleased to bring my 30-plus years of experience in the management of kitchen operations and food preparation to Rothsay Grange.
In my career, I have developed catering for staff restaurants, conferences and events, and I love to be able to bring this experience and innovative menus to our residents, including creating themed daily menus and cakes for every special occasion
I am passionate about working with fresh produce, creating innovative dishes and promoting healthy eating.
If there is something you would like to see on our menu, please just ask.

Leah is one of our activities' co-ordinator. Leah and Irene work 7 days a week to ensure the residents enjoy a fulfilled and content life, they organise a varied activities programme including entertainments, events and trips out of the home.
Our passion is delivering good quality activities to our residents who live with us here at Rothsay Grange

Irene is one of our activities' co-ordinator. Irene and Leah work 7 days a week to ensure the residents enjoy a fulfilled and content life, they organise a varied activities programme including entertainments, events and trips out of the home. Our passion is delivering good quality activities to our residents who live with us here at Rothsay Grange.

I have worked at Rothsay Grange for 8 years and in this time progressed from care assistant to senior carer. I love my job, especially working within a great team and supporting all of our residents. My favourite part of the day is meal times. Mealtimes are a big part of the day, and it is so important for our residents to have a great dining experience and socialise with others. When I am not at work, I like to attend Church and spend time with friends for a bit of retail therapy!

I work as a senior care assistant at Rothsay Grange, where I have been part of the team for the past two years. Although my role focuses on senior care, my true passion lies in supporting residents to experience meaningful life enrichment, helping them to engage in activities and ensuring they find purpose and enjoyment every day. I love my job as it brings me happiness to create value in people's lives and to see them feel happy and fulfilled.

Bev joined the team in early 2024 and welcomes our families and visitors at weekends. Bev loves to be part of our community and support the team.
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